Introduction to Management &
Organization
Introduction to Management
What is management
What is organization
What is management process
(Chapter # 1; Kathryn, B)
2nd
Lecture : 18th
June , 2013
Introduction
Organization
Basically, an organization in its simplest form is a person or group of
people intentionally organized to accomplish an overall, common goal
or set of goals.
Manager
Someone who coordinates and oversees the work of other people so
that organizational goals can be accomplished
Management
“ The process of achieving organizational
goals by engaging in the four major functions”.
 It is on going activity
 Entailing goal attainment
 Knowing how to carry major’s management
functions.
Meaning of Management
Management Functions
Planning
 Setting the goals;
 Deciding how to achieve best;
Organizing
• Focusing on allocating and arranging resources;
• Resources: human and non human;
Leading
 Function which influenced others to engage in work behaviors to reach
organizational goals
 Communication with others
 Outline a vision of what can be achieved
 Giving direction
 Motivating members
Controlling
 To regulate the organizational activities so actual performance
conforms to expected standards and goals.
Major functions of Management
Work agenda
Work
methods
and roles
Manageme
nt functions
Performance
goal
achievement
Knowledge base
and key
management skills
Management process
 Work Agenda
Manager focus their efforts through their work agendas.
“ A loosely connected set of tentative goals and tasks that a manager
is attempting to accomplish.
Factors influencing work agendas
Job demand
Job Constraints
Job choices
It reflects individual managers’ personal preference and career
objective
Management Process
Actual work methods differed greatly from their
popular roles such as: systematic planner,
reflective, busy in formal jobs.
 Unrelenting pace
 Variety and fragmented
 Verbal, contacts and networks
Work methods
Knowledge base includes
 Detail on industry
 Its technology
 Company policies
 Company goals
 Plans;
 Suppliers
 Customers
 Company culture
Managerial Knowledge
To having knowledge you required a Skills
“A skill is the ability to engage in a set of
functionality related behaviors, leading to a
desired performance level in a given area”.
Management Skills
Technical Skills
Involve both an understanding of and a proficiency in a
specialized field. e.g: in accounting, finance,
engineering, IT, Manufacturing
Human Skills
 Skills associated with a manager’s ability to work well
with others, both as a member of a group and as a
leader. e.g: communication, motivation, coordination in
pursuit of organizational goals.
Key Management Skills
Conceptual Skills:
 Related to the ability to see organization as a
whole, to identify relationships between
organizational parts, and to see how it fits
into the industry, community and global
context.
Types of Skills
Performance is achieved through management
comprise two important dimensions:
 Effectiveness
 Doing the right things”
 Attaining organizational goal.
 Efficiency
 Doing things rightly”
 Getting the most output for the least
inputs
Managerial Performance
Managerial Role
Role
“ An Organized set of behavior associated with a particular
office or position”.
General Type of Managerial Role
1. Interpersonal Role
Grow from managerial position, authority and involve developing
and maintaining positive relationship with other significant
figures.
a) Figurehead Role
b) Leadership Role
c) Liaison Role
2. Informational Role
It relate to receiving and sending information so manager can act as their
organizational unit’s nerve centre.
a) Monitor Role
b) Disseminator
c) Spokesperson
3. Decisional Role
It involves making major organization decision.
d) Entrepreneur
e) Disturbance handler
f) Resource allocator
g) Negotiator
Managerial Role
Managerial jobs vary in two dimensions:
1. Vertical Dimension
2. Horizontal Dimension
Managerial Job Type
Vertical dimension
Focusing on different organizational hierarchy
 First-line Managers
◦ Individuals who manage the work of non-managerial
employees.
 Middle Managers
◦ Individuals who manage the work of first-line
managers.
 Top Managers
◦ Individuals who are responsible for making
organization-wide decisions and establishing plans
and goals that affect the entire organization.
Classifying Managers
 Nature of the responsibility area involved
1. Functional Mangers
2. General Managers
3. Project Managers
Horizontal Dimension
SKILLS NEEDED AT DIFFERENT MANAGEMENT
LEVELS
1-21

Chapeter_1_Introduc3. Lecture 3 - Employee-Retention.pptxtion_to_Management.pptx

  • 1.
  • 2.
    Introduction to Management Whatis management What is organization What is management process (Chapter # 1; Kathryn, B) 2nd Lecture : 18th June , 2013
  • 3.
    Introduction Organization Basically, an organizationin its simplest form is a person or group of people intentionally organized to accomplish an overall, common goal or set of goals. Manager Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished
  • 4.
    Management “ The processof achieving organizational goals by engaging in the four major functions”.  It is on going activity  Entailing goal attainment  Knowing how to carry major’s management functions. Meaning of Management
  • 5.
  • 6.
    Planning  Setting thegoals;  Deciding how to achieve best; Organizing • Focusing on allocating and arranging resources; • Resources: human and non human; Leading  Function which influenced others to engage in work behaviors to reach organizational goals  Communication with others  Outline a vision of what can be achieved  Giving direction  Motivating members Controlling  To regulate the organizational activities so actual performance conforms to expected standards and goals. Major functions of Management
  • 7.
    Work agenda Work methods and roles Manageme ntfunctions Performance goal achievement Knowledge base and key management skills Management process
  • 8.
     Work Agenda Managerfocus their efforts through their work agendas. “ A loosely connected set of tentative goals and tasks that a manager is attempting to accomplish. Factors influencing work agendas Job demand Job Constraints Job choices It reflects individual managers’ personal preference and career objective Management Process
  • 9.
    Actual work methodsdiffered greatly from their popular roles such as: systematic planner, reflective, busy in formal jobs.  Unrelenting pace  Variety and fragmented  Verbal, contacts and networks Work methods
  • 10.
    Knowledge base includes Detail on industry  Its technology  Company policies  Company goals  Plans;  Suppliers  Customers  Company culture Managerial Knowledge
  • 11.
    To having knowledgeyou required a Skills “A skill is the ability to engage in a set of functionality related behaviors, leading to a desired performance level in a given area”. Management Skills
  • 12.
    Technical Skills Involve bothan understanding of and a proficiency in a specialized field. e.g: in accounting, finance, engineering, IT, Manufacturing Human Skills  Skills associated with a manager’s ability to work well with others, both as a member of a group and as a leader. e.g: communication, motivation, coordination in pursuit of organizational goals. Key Management Skills
  • 13.
    Conceptual Skills:  Relatedto the ability to see organization as a whole, to identify relationships between organizational parts, and to see how it fits into the industry, community and global context. Types of Skills
  • 14.
    Performance is achievedthrough management comprise two important dimensions:  Effectiveness  Doing the right things”  Attaining organizational goal.  Efficiency  Doing things rightly”  Getting the most output for the least inputs Managerial Performance
  • 15.
    Managerial Role Role “ AnOrganized set of behavior associated with a particular office or position”. General Type of Managerial Role 1. Interpersonal Role Grow from managerial position, authority and involve developing and maintaining positive relationship with other significant figures. a) Figurehead Role b) Leadership Role c) Liaison Role
  • 16.
    2. Informational Role Itrelate to receiving and sending information so manager can act as their organizational unit’s nerve centre. a) Monitor Role b) Disseminator c) Spokesperson 3. Decisional Role It involves making major organization decision. d) Entrepreneur e) Disturbance handler f) Resource allocator g) Negotiator Managerial Role
  • 17.
    Managerial jobs varyin two dimensions: 1. Vertical Dimension 2. Horizontal Dimension Managerial Job Type
  • 18.
    Vertical dimension Focusing ondifferent organizational hierarchy
  • 19.
     First-line Managers ◦Individuals who manage the work of non-managerial employees.  Middle Managers ◦ Individuals who manage the work of first-line managers.  Top Managers ◦ Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. Classifying Managers
  • 20.
     Nature ofthe responsibility area involved 1. Functional Mangers 2. General Managers 3. Project Managers Horizontal Dimension
  • 21.
    SKILLS NEEDED ATDIFFERENT MANAGEMENT LEVELS 1-21