Chapter_10_Controlling_PrFFFFFFFFFFFFFFFFFFesentation.pptx

Chapter 10: Controlling
Farjana Yeasmin
Lecturer

What is Controlling?
• Definition:
• Controlling is a basic management function
involving:
• • Setting performance standards
• • Comparing actual results against standards
• • Taking corrective actions if necessary
• Purpose:
• • Minimize deviations

Characteristics of Controlling
• • Continuous process
• • Linked with planning
• • Helps achieve organizational goals
• • End/last process of management
• • Compares actual vs. planned performance
• • Minimizes cost & saves time
• • Ensures standards are met

Types of Controlling
• 1. Feed Forward Control - Action taken before
a problem occurs
• Example: Using a fuse to prevent short
circuits
• 2. Feedback Control - Action taken after a
problem occurs
• Example: Repairing cables after a short
circuit

Steps in the Controlling Process
• 1. Establishing Standards
• - Tangible: cost, time, profit
• - Intangible: attitudes, morale
• 2. Measuring Performance
• - Reports (weekly, monthly, etc.)
• - Worker attitude, communication, morale

Causes of Deviation
• • Faulty planning
• • Poor coordination
• • Defective implementation
• • Weak supervision/communication

Conclusion
• • Controlling ensures planned goals are met
• • Focuses on prevention and correction
• • A continuous cycle that guides improvement

Chapter_10_Controlling_PrFFFFFFFFFFFFFFFFFFesentation.pptx

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