City of Tampa's Utility CIP Projects
1 like748 views
The document summarizes the City of Tampa's Utility Capital Improvement Projects (UCAP), a $110 million, five-year program to improve water, wastewater, and stormwater infrastructure through 25 individual projects. UCAP used a progressive design-build approach with a single program management team for flexibility, accountability, and cost savings. Key benefits included improved reliability, water quality, and stimulating the local economy. Public outreach was essential for success. The program achieved its goals, delivered economic benefits, and received positive feedback from satisfied customers.
More Related Content
Similar to City of Tampa's Utility CIP Projects (20)
More from APWA Florida Chapter Tampa 2012 Annual Meeting and Trade Show (19)
City of Tampa's Utility CIP Projects
- 1. Progressive Design-Build Delivery of Multiple, Complex Utility Infrastructure Projects: The City of Tampa’s Utility Capital Improvement Projects Florida Chapter of APWA 2012 APWA Annual Meeting and Trade Show Tampa, Florida April 3, 2012
- 2. Background: What is UCAP? Utility Capital Improvement Projects § Series of progressive design/build projects working under a single program management umbrella § $110 million, five-year program § 25 individual water, wastewater, and stormwater projects § Scope of work included program management, permitting, design, construction, MOT, and public involvement
- 3. Background: UCAP Goals l Improve service reliability l Improve water pressure l Reduce pipe breaks l Improve water quality (Tampa Bay) l Improve safety and fire protection l Stimulate local economy l Encourage W/MBE involvement
- 4. 100 Year Old Water Main Downtown Tampa
- 5. Background: UCAP By the Numbers l 657,000 staff hours booked on UCAP l 112,000 total LF of pipeline installed l 59,000 LF of installed pipe 6 through 36 inches in diameter l 53,000 LF of installed pipe greater than 42 inches in diameter l 51,000 website hits through December 2011 l 5,400 LF of pipe installed via trenchless technology l 530 public involvement calls received l 400 valves installed l 235 project updates issued l 120 media alerts sent l 100 plus fire hydrants installed l 25 stand-alone projects
- 6. Progressive Design Build Benefits: City of Tampa l Focused Team (5 years) l Single point of Responsibility and Accountability § Management § Design § Construction § Safety and Health § Public Outreach l Project Flexibility (Design and Construction) l Guaranteed Maximum Price (GMP) – open-book transparency § $2.5 million in returned savings
- 7. Benefit: Focused Team Qualifications Based Selection
- 8. Benefit: Single Point of Responsibility PROGRAM MANAGEMEN T Tier 1 D E Ti S er I 2 G N CONSTRUCTI ON Tier 3
- 9. Benefit: Single Point of Accountability Example, Safety…. l Accumulated over 657,000 man-hours l 1 OSHA Recordable & No DART incidents in 2011 l 3.1 OSHA recordable for program l 1.2 OSHA DART rate for program l Hazards: up to 18 feet deep excavation, low overhead power lines, many unidentified underground utilities, limited work spaces with large equipment
- 10. Benefit: Flexibility (Design) 12th St. Force Main
- 11. 29th St. WM Design accelerated to allow construction with 12th St. FM
- 12. Benefit: Flexibility (Construction) 19th St. Water Main
- 13. Benefit: Flexibility (Add-On Projects) York St. Project l The York Street project provided capacity for present and future stormwater drainage. l A new 20 ft X 10 ft stormwater storage vault and drain was installed, which will help protect water quality in Tampa Bay l York Street construction also included new stormwater pipelines, an associated stormwater water quality pump station, and an outfall structure.
- 14. York Street Construction 20FtX10Ft Box Culvert
- 16. Benefit: Unique Construction Capabilities l 47 Trenchless Crossings for total 5,400 LF l 2,300 LF of Microtunnel Crossings l 800 LF of Horizontal Directional Drill Crossings l Low Profile Construction Equipment with Maximum height of 20 Feet to protect low arching tree canopies
- 17. Benefit: Sustainable Construction Techniques l Used more than 45,000 tons of crushed concrete for road base material in lieu of lime rock base saved the City $135,000 l By recycling 27,000 tons of asphalt which ultimately saved the City $54,000 l $200,000 Realized Savings!
- 18. Lessons Learned: What you see is not always what you get!
- 19. Lessons Learned: Third Party Backup Utility Locates Minimizes Surprise
- 20. Lessons Learned: Standardize Construction Equipment
- 21. Lessons Learned: Shared Risks l Include Contingencies in Contract § Unforeseen Site Conditions l Include Allowances in Contract § Soils and/or Groundwater Shared Risks = Shared Savings
- 22. Final Thought….. Monthly Leadership Meetings Program involved interactions with: l 15 Internal City Departments l 8 Separate Permitting Agencies l 7 Unique Funding Sources l Joint City-County Projects l Political, Business, and Residential Entities Monthly Partnering Sessions = No Surprises!!!
- 23. Public Outreach
- 24. Effective public outreach is essential to program success l Vision § Better relationship with community after the project(s) § No calls to elected officials or senior staff l Approach § Communicate with the “same message” § Anticipate challenges and mitigate in planning and design (including specs) when possible § Address at “street level” to avoid escalation § Customize activity for start-up, design and construction
- 25. Talking with stakeholders before the issue minimizes the issue… and allows the team to create win-win solutions, not focus on “the fix”
- 26. Understanding program issues provides communication framework l Trees l Very tight work areas l Impacts to public events/venues l Traffic impacts l Business and property access l “NIMBY,” neighborhood concerns l Noise, dust, inconvenience l Public and worker safety l Field emergencies l Coordination between projects
- 27. Managing construction and communication downtown
- 34. Managing construction and communication in residential areas
- 41. Public outreach fundamentals: start-up l Program Logo l Identify stakeholders l Media training l Identify spokesperson, other team members l Presentation l Contact log/hotline
- 42. Public involvement tools: website, inspectors & hotline
- 43. Program-wide communications ensure consistent and effective outreach for all projects l Design phase § Key messages § Project fact sheets, Q&A § Program website § Stakeholder meetings § Issues matrix
- 44. Program-wide communications ensure consistent and effective outreach for all projects l Construction phase § Field Communications Manual § Media alerts § Door hangers § VMB’s § Weekly updates § Field Ambassadors § Neighborhood meetings
- 46. Plan around special events
- 47. A simple thank you goes a long way
- 48. Be a community partner to create stronger communities Over 400 bikes distributed to schools and families in East Tampa!
- 49. Lessons learned l Emergencies will happen, have a crisis communications plan available l Anticipate and proactively address issues throughout program l Proactive communication “takes the edge off” l On the ground response is the single most important PR you can do l Interaction of the entire team is required on a daily basis l Acknowledge their pain, do what you say you will do, and always say THANK YOU!
- 50. Consistent communications from design through construction will gain public support “I just wanted to compliment you and your team for one of the most organized projects I've ever seen. Your work is impressive! ” Best regards, M. Lisa Shasteen, Esq. President & CEO
- 51. Public Outreach Metrics……. 94% Reduction in Complaints!
- 53. Direct Economic Benefits: Key Financial Metrics l Cumulative Program Value $110 M l W/MBE Program 11.7% l Returned Savings to the City $2.5 M l Jobs created 2,300 l Estimated Economic Benefit $220 M
- 54. Primary UCAP Goals Achieved!!! l Improve service reliability l Improve water pressure l Reduce pipe breaks l Improve water quality (Tampa Bay) l Improve safety and fire protection l Stimulate local economy l Encourage W/MBE involvement
- 55. Other Benefits l Reduced Roadway Flooding l Environmental Remediation l Neighborhood Improvements – Streetscape and Property Values l Good Will!!!
- 56. Satisfied Customers…. “I just wanted to compliment you and your team for “You and your team have been absolutely terrific during one of the most organized projects I’ve ever seen. these construction projects. Your promptness and attention Your work is impressive!” to our residents’ concerns has made our job a whole lot easier and most certainly reduced the discomfort they may B est regards, have felt during the construction. Thank you for your professionalism and caring while working here.” M . Lisa S hasteen, E sq. P resident & C E O M ichelle, E d and C indy M ichelle Van Loan “For the past 4 weeks your construction crew have been E ast Tampa D evelopment working tirelessly putting new pipes down. I have to inform E conomic and Urban D evelopment D epartment you that M r. Andrew O zolnieks, the crew coordinator is a wonderful person. He came in on the first day before the construction started in front of our business to inform us of the process and how long it would las t and left his business card in case any inconvenience should arise. He even went A phone call was received from B rad Latourrette, a further to find out from us each W ednesday what our motorist calling to express his appreciation for C .J.'s schedule will be for our clients who usually come in on (G arney C onstruction) assistance. M r. Latourrette Fridays to visit their love ones . M r. O zolnieks always make wanted to make C H2M HILL aware of his kindness sure the crew is on time every Friday to enable our clients to and his help with his vehicle problems. get in and out without any problem during the visitation time frame. He is very devoted to his job, even getting our M aricelle Venegas schedule before taking a few days off and letting the crew QC Ausa know what is required of them to accommodate us.” Thanks, P aulette Thomas W ilson Funeral Home
- 57. Discussion
- 58. UCAP Contacts Theresa B. Meyer, PE Randy Houston, PE UCAP Program Manager Construction Manager City of Tampa CH2M Hill Constructors, Inc. [email protected] [email protected] Wendy Nero Robert H. Garland, PE Public Outreach Manager Project Director/Design CH2M Hill Greeley and Hansen [email protected] [email protected]