EDGE
Digital Media Overview
    November 15, 2012
INTRODUCTION
How It Got Started
• It seemed like a good idea…
• Built out the Internal Marketing Dept. 2006 - 2009
• Clients started to inquire
• Great added value service
• Hired great people
• Launched Marketing Services Group in February 2009




  11/14/2012                                           2
AGENDA
•   Website Design
•   Search Engine Optimization
•   Paid Search
•   Email Marketing
•   Mobile
•   Social Media
OVERVIEW
Inbound Marketing: The Basics
• Creating content that your clients/prospects will
  seek out rather than pushing your message onto
  them
• Content that your clients highly value
• Make your firm and your content easy to find
• Can work harder and longer than outbound
  marketing
• Less hard costs
• Trackable and detailed ROI
WEBSITE

• Setting Website Goals and Objectives
• Website Tracking
• Generating Leads
WEBSITE GOALS
What Are The Marketing Goals and Objectives Of Your Website?
•   Establish a web presence/credibility?
•   Promote your brand?
•   Act as a resource to your customers?
•   Generate leads for your business?
•   Sell your product online?
WEBSITE GOALS
GOAL: Establish a Web Presence/Credibility
• People are Googling your company
• What do they find when they get to your website?
     First impression
     Establishing a web presence allows you to control this message
• Can be done at a relatively low cost using a template layout
• Functions as a “cyber-brochure”
WEBSITE GOALS
GOAL: Establish a Web Presence/Credibility
•   Basic overview information
•   No call to actions
•   No interaction
•   No resource information
•   No lead generation or tracking
WEBSITE GOALS
GOAL: Promote Your Brand
• First interaction with your brand
     A branded website allows you to control the look and feel that your clients
      and prospects encounter
• Allows you to differentiate their web experience from your competitors’
• Likely to require custom design and coding
WEBSITE GOALS
GOAL: Promote Your Brand
WEBSITE GOALS
GOAL: Act as a Resource
• Clients and prospects are looking for answers to their questions online
     Can you be the answer?
• Become visible in search engines for questions your clients are asking
• Have visitors return to your site over and over
• Requires a significant time investment to create content
WEBSITE GOALS
GOAL: Act as a Resource
• 16% of Google searches are performed for the first time
WEBSITE GOALS
GOAL: Act as a Resource
WEBSITE GOALS
GOAL: Generate Leads For Your Business
• Attracting hundreds or thousands of visitors is great, but do you know how
  to get in touch with them?
     Collect lead details by using offers
• Create relevant content that your visitors find valuable, and they will give
  you contact information in exchange.
• Time must be invested to create content that your visitors will value highly.
WEBSITE GOALS
GOAL: Generate Leads For Your Business
WEBSITE GOALS
GOAL: Generate Leads For Your Business
WEBSITE GOALS
GOAL: Sell Your Product Online
• Whether you are selling products direct, or driving customers to
  distributors, you want to make it easy to buy your product.
• Popular options include PayPal or Google Checkout
• These third-party services charge a fee per-transaction
WEBSITE GOALS
GOAL: Sell Your Product Online
WEBSITE GOALS
GOAL: Sell Your Product Online
WEBSITE TRACKING
How Are You Measuring the Success of Your Website?
•   Number of visitors?
•   Search visibility?
•   Quality of visitors?
•   Number of leads?
•   Number of sales?
WEBSITE TRACKING
Google Analytics
• In order to start tracking, you need an
  analytics program
• Google Analytics is free and easy to use
• http://www.google.com/analytics/
• Install tracking code and you can be up and
  running in minutes
WEBSITE TRACKING
Google Analytics Overview
WEBSITE TRACKING
Google Analytics Overview
WEBSITE TRACKING
Location
WEBSITE TRACKING
Browser & Operating Systems
WEBSITE TRACKING
Devices
WEBSITE TRACKING
Organic Search
WEBSITE TRACKING
Social Sources
WEBSITE TRACKING
Site Content
WEBSITE TRACKING
In-Page Analytics
WEBSITE TRACKING
Goals Overview
LEAD GENERATION
Online Lead Generation Tactics
• Contact form
• Request A Quote
• Ask an Expert
• Mailing list
• “Premium” download
• Webinar/event
LEAD GENERATION
Contact Form
• Base model
• Requires almost no effort from site
  owner
• Low lead generation
LEAD GENERATION
Request a Quote
• Gather data sales team needs
  to qualify prospect
LEAD GENERATION
Ask an Expert
• Answer direct questions from customers
• Requires technical expertise & monitoring
• Timely response
• Dedicated
• Provides direct interaction with your prospects
  and customers
• Positions you as Industry
  expert/leader/authority in your market
LEAD GENERATION
Mailing List
•   Sign up for information
•   Typically a e-newsletter
•   Need to create and provide information
•   Dedication (i.e., quarterly, monthly
    weekly, etc.)
LEAD GENERATION
Premium Download
LEAD GENERATION
Webinar/Event
LEAD GENERATION
Lead Follow-Up
• Someone MUST own this
• Create process and follow it
• Personal contact
     E-mail, phone call, add to e-newsletter, invite to
      event, etc.
• Add to marketing communications
  (i.e., e-newsletter, e-blasts, etc.)
• Keep-in-touch program
WEBSITE SUMMARY
•   Goals and Objectives
•   Tracking
•   Leads
•   Questions?
SEARCH ENGINE
                               OPTIMIZATION
•   Paid vs. Organic Search
•   Keyword Research
•   On-Page Optimization
•   Links
PAID VS. ORGANIC
PAID VS. ORGANIC
Does Anyone Click On Paid?
• Depends on the search


Survey Released in August 2012:
• 1.4 billion searches conducted by 28 million UK citizens in June 2011
• Overall 94% for organic to 6% for paid
• However…
PAID VS. ORGANIC




© 2012 Skoda Minotti
    November 14, 2012
Source: Wordstream.com
PAID VS. ORGANIC




Source: Wordstream.com
© 2012 Skoda Minotti
    November 14, 2012
KEYWORD RESEARCH
•   Google Keyword Tool – https://adwords.google.com/o/KeywordTool
•   Determine search volume
•   Find related keywords
•   Generate new ideas
KEYWORD RESEARCH
KEYWORD RESEARCH
PAGE TITLES
HEADLINES
META DESCRIPTIONS
LINKS




Find sites that currently link to you: www.google.com/webmasters/tools/
LINK BUILDING
Find New Link Partners
•   Partners/vendors
•   Trade associations
•   Community organizations
•   Local Chambers of Commerce
•   Better Business Bureau
•   College/Universities (recruiting)
SEO SUMMARY
•   Paid vs. Organic
•   Keyword Research
•   On-Page Optimization
•   Links
•   Questions?
PAID SEARCH
•   Keyword Research and Selection
•   Budget
•   Ad Creation
•   Measurement and Management
KEYWORD RESEARCH
BUDGET




https://adwords.google.com/o/TrafficEstimator
AD CREATION
Ad Creation
• Create Ad Groups for different target audiences/objectives
• Create multiple variations within each Ad Group
• Make sure each ad leads to a landing page
• Test ad variations to see which performs the best
MEASUREMENT
Within AdWords
MEASUREMENT
Within AdWords
MANAGEMENT
•   Search Network/Display Network
•   Device: Desktop/Tablet/Mobile
•   Location
•   Language
•   Manual/Auto Bidding
•   Scheduling
PAID SEARCH SUMMARY
Keyword Research and Selection
• Keyword Research
• Budget
• Ad Creation
• Measurement & Management
• Questions?
EMAIL
•   List Building
•   Email Service Providers
•   Content
•   Measurement
LIST BUILDING
Never Purchase An Email List
• Build organically through clients and
  contacts
• Develop process for adding new
  contacts to the list
• Promote signup in email signature, on
  website, social media, etc.
LIST BUILDING
Website Signup
EMAIL SERVICE PROVIDER
                          Find your ESP:
                          www.marketingsherpa.com/page/espinator




MailChimp



            ExactTarget




                                         Constant Contact
CONTENT
•   Company news
•   Industry news
•   New offers/specials/discounts
•   Q&A
•   Team member profile
•   Call-to-action (CTA)
•   Surveys
•   Etc.
CONTENT
MEASUREMENT
Send Stats
•   Open Rate
•   Click Rate
•   Unsubscribes
•   Bounce Rate
•   Popular Links
MEASUREMENT
Industry Stats - http://mailchimp.com/resources/research/email-marketing-benchmarks-by-industry/
MEASUREMENT
Individual Tracking
SUMMARY
•   List Building
•   Email Service Providers
•   Content
•   Measurement
•   Questions?
MOBILE
• Mobile Optimized Content
• QR Codes
• Is Mobile Right for You?
MOBILE OPTIMIZED
Not Optimized         Optimized
QR CODES
IS IT RIGHT FOR YOU?
• What are your goals and objectives?
• Do you have mobile-optimized content to promote?
• Is your audience mobile?
MOBILE SUMMARY
•   Mobile Optimized Content
•   QR Codes
•   Is it Right for You?
•   Questions?
SOCIAL MEDIA
•   Blog
•   Facebook
•   Twitter
•   Google Plus
•   YouTube
BLOG
•   Blog Layout
•   Content Generation
•   Blog Platform
•   Attracting Traffic
•   Measurement
BLOG
BLOG
Content Generation
• Industry News/Opinion
        Content Curation Sites (I.E., Scoopit.Com)
•   Q&A From Customers
•   Company News
•   Guest Blogs
•   Repurposed Content From Other Platforms
•   Etc.
BLOG
Blog Platform




    WordPress

                Blog.com

                           Blogger
BLOG
Attracting Traffic
•   Search Engine Optimization
•   Website
•   E-blast/E-newsletters/E-mail signatures
•   Social Media
BLOG
Measurement
FACEBOOK
• Individual Page
• Place Page
• Facebook Ads
FACEBOOK
Individual vs. Place Pages
FACEBOOK
Facebook Ads
FACEBOOK
Facebook Ads
TWITTER
• Individual Page
• Business Page
• Twitter Ads
TWITTER
Individual/Business Page
TWITTER
Twitter Ads
GOOGLE PLUS
• Individual Page
• Author Profile
• Business Page
GOOGLE PLUS
Individual Page
GOOGLE PLUS
Author Profile
GOOGLE PLUS
Business Page
GOOGLE PLUS
Business Page
YOUTUBE
• Content Generation
• Company Channel
• Measurement
YOUTUBE
Content Generation
•   Product videos
•   “How-to”
•   Customer Q&A
•   Testimonials
•   Industry relevant
•   Etc.
YOUTUBE
Company Channel
YOUTUBE
Measurement
SUMMARY
•   Facebook
•   Twitter
•   Google Plus
•   YouTube
•   Blog
•   Questions?
THANK YOU!
        Jonathan Ebenstein
        Managing Director, Marketing Services
        Phone - (440) 449-6800 x7231
        Email - jebenstein@skodaminotti.com


        Bob Goricki
        Online Marketing Manager
        Phone - (440) 449-6800 x7234
        Email - bgoricki@skodaminotti.com


Download slides at: http://www.slideshare.net/skodaminotti/
             Request a free website report card:
http://marketing.skodaminotti.com/web-design-consultation/

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Digital Media Overview