SlideShare a Scribd company logo
Financial Results &
Investor Presentation
Q3 2024
1
This presentation contains forward-looking statements. These statements may relate to, but are not limited to, plans for growth, technological capabilities and new features and products and the long-term financial
targets of Dropbox, Inc. ("Dropbox," "we," "us," or similar terms), as well as assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be
predicted or quantified. In some cases, you can identify forward-looking statements by terminology such as "may," "will," "should," "could," "expect," "plan," "anticipate," "believe," "estimate," "predict," "intend," "potential,"
"would," "continue," “ongoing” or the negative of these terms or other comparable terminology. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as
a guarantee of future performance or results, and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all.
Forward-looking statements are based on information available at the time those statements are made or management’s good-faith beliefs and assumptions as of that time with respect to future events, and are subject
to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in, or suggested by, the forward-looking statements. In light of these risks and uncertainties, the events
and circumstances contemplated by the forward-looking statements made in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking
statements. These risks and uncertainties are described in greater detail under the heading “Risk Factors” in our quarterly report on Form 10-Q for the fiscal quarter ended June 30, 2024 that we filed with the
Securities and Exchange Commission (the “SEC”) on August 9, 2024, and include, but are not limited to, the impact to our financial results, business operations, the business of our customers, suppliers, partners and
the economy as a result of general macro economic, political and market uncertainty, as well as the potential for a more permanent global shift to remote work; our ability to retain and upgrade paying users, and
increase our recurring revenue; our ability to attract new users or convert registered users to paying users; our future financial performance, including trends in revenue, costs of revenue, gross profit or gross margin,
operating expenses, paying users, and free cash flow, including, in all respects, with respect to any future targets described herein; our ability to maintain profitability; our liability for any unauthorized access to our
data or our users’ content, including through privacy and data security breaches, significant disruption of service on our platform or loss of content, particularly from any potential disruptions in the supply chain for
hardware necessary to offer our services; any decline in demand for our platform or for content collaboration solutions in general; changes in the interoperability of our platform across devices, operating systems, and
third-party applications that we do not control; competition in our markets; our ability to respond to rapid technological changes, extend our platform, develop new features or products, or gain market acceptance for
such new features or products, our ability to manage our growth or plan for future growth; our acquisition of other businesses and the potential of such acquisitions to require significant management attention, disrupt
our business, or dilute stockholder value; our ability to attract and retain key personnel and highly qualified personnel; our capital allocation plans with respect to our stock repurchase program and otherinvestments;
and the dual class structure of our common stock and its effect of concentrating voting control with certain stockholders who held our capital stock prior to the completion of our initial public offering. These factors
could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. Additional information will be available in other future
reports that we may file with the SEC from time-to-time, which could cause actual results to vary from expectations. Except as required by law, Dropbox does not undertake any obligation to publicly update or revise
any forward-looking statement, whether as a result of new information, future developments or otherwise.
In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this presentation includes certain non-GAAP financial measures, including non-GAAP gross
margin, non-GAAP operating income, non-GAAP operating expenses (including research and development, sales and marketing and general and administrative), non-GAAP operating margin and free cash flow. These
non-GAAP measures are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with GAAP. These non-GAAP measures
have limitations as analytical tools, and they should not be considered in isolation or as a substitute for analysis of other GAAP financial measures. The non-GAAP measures Dropbox uses may differ from the non-
GAAP measures used by other companies.
This presentation also contains statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal
sources. This information may be based on many assumptions and limitations, and you are cautioned not to give undue weight to such information. We have not independently verified the accuracy or completeness of
the data contained in the industry publications and other publicly available information. Dropbox does not undertake to update such data after the date of this presentation.
All third-party logos appearing in this presentation are trademarks or registered trademarks of their respective holders. Any such appearance does not necessarily imply any affiliation with or endorsement of Dropbox.
Safe Harbor Statement
2
$2.54 billion 3.0% 83.8% 35.2%
18.24M
$851M
Financial Performance
TTM¹ revenue TTM revenue growth TTM Non-GAAP
gross margin
TTM Non-GAAP
operating margin
TTM FCF² Paying users³
(1) TTM: Trailing Twelve Months
(2) FCF: Free Cash Flow, defined as Operating Cash Flow less Capital Expenditures
(3) Paying users as of 9/30/2024 3
1 Scaled platform driven by our core File,
Sync, and Share product offering
2 Subscription-based, recurring
revenue model
3 Loyal users with a high retention profile
4 High margin business supported
by self-serve model
5 Strong free cash flow conversion
6
Self-funded investments for high-growth
opportunities
7 Consistent capital return to shareholders
Investment
Highlights
4
Business Overview
5
Design a more
enlightened way
of working
DROPBOX MISSION
6
Our Journey
Dropbox Launches
in 2008
File, Sync, and Share
WHERE WE STARTED DROPBOX TODAY
Organize and Secure
All Cloud Content
DROPBOX TOMORROW
Business Overview
(1) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications.
1 2 3
•
•
•
Multi-device usage and universal file sharing in its
infancy
Migration to online cloud storage begins
Flagship product: File, Sync, and Share
•
•
•
A leader in the $12bn content sharing and
collaboration applications category¹
Large-scale infrastructure to support 700m+
registered users and 18.24m paying customers
Collaborative working tools and advanced security
features
•
•
•
•
Dropbox evolves from syncing your files to
organizing all your cloud content
The proliferation of SaaS tools and content
platforms has created new challenges for end users
around finding, organizing, securing, and sharing
content
Solving for fragmented content experiences in a
cloud-first workplace
Leveraging AI to solve for cloud content
organization, security, real-time suggestions,
knowledge management, and data insights
7
Secure Organize Share
Secure, streamlined
content management with
robust scalable solutions
Enhances where and how
you work with seamless integrations
and intuitive content organizations
Effortless sharing and
collaboration across teams
and external partners
A workplace for digital collaboration
DROPBOX TODAY
Business Overview
8
File Sync and Share (FSS) Plans
FOR BUSINESS TEAMS
Business Overview
Standard
$18.00 / user / month
$180.00 / user / year
3 users minimum
Business Advanced Business Plus
5TB of storage (pooled) 9TB of storage
(pooled)
15TB of storage (pooled) 15TB of storage (pooled)
$18.00 / user / month
$180.00 / user / year
3 users minimum
$30.00 / user / month
$288.00 / user / year
3 users minimum
$30.00 / user / month
$288.00 / user / year
3 users minimum
Enterprise
As much storage as needed
Negotiated pricing
Dropbox Today
FOR INDIVIDUALS
Basic Plus
$11.99 / month
$119.88 / year
Family
$19.99 / month
$203.88 / year
Essentials
$22.00 / month
$216 / year
Free
2GB of storage 2TB of storage 2TB of storage 3TB of storage
9
•
•
•
•
•
Compliance for Files and Data
Two-factor Authentication
Device Approval and Management
File Permissions and Locking
Version History and File Recovery
Business Overview
Our robust security features
protect proprietary information
and provide peace of mind to
customers as they build
relationships with their own
teams, clients, and partners.
Secure
Dropbox Today
10
10
Organize
•
•
•
•
•
File naming, sorting, tagging,
and starring
Smart-search
Automatic file backup and sync
Microsoft co-authoring
PDF annotation
Business Overview
We make file organization effortless
and intuitive with easy-to-use
folder structures and seamless
integrations, allowing customers to
quickly find what they need so they
can get more time to focus more
on high-value work.
Dropbox Today
11
11
•
•
•
•
•
•
Advanced sharing controls
Assign to-dos
Large file sharing and file
transfer
Digital watermarking
Password protection
Folder permission
management
Business Overview
Sharing is key to growth, so we've
focused on creating a simple and
efficient experience for sending
large files, managing access,
tracking document activity, and
syncing edits in real-time, helping
teams work together more
effectively.
Share
Dropbox Today
12
12
•
•
•
•
Secure sharing
Document analytics
Video analytics
Dynamic watermarking
Business Overview
DocSend gives teams a single, scalable deal
platform that maximizes file sharing security
and minimizes file viewing friction all while
delivering instant alerts that track engagement
with documents. We remain focused on
making execution faster, data-driven, and
more secure.
Sign makes agreements easy with simple and
secure eSignatures. With Sign, anyone can
set up a document for signature, eSign, and
track the agreement process for their most
important documents
•
•
•
•
Advanced data rooms
Secure client portals
eSignature
One-click NDA
•
•
•
Standalone or integrated into
Dropbox FSS
Unlimited signatures
Tamper-proof documents
•
•
•
•
•
AES 256-bit encryption
Signer fields with data validation
Template links
Audit trail
22 languages 13
Dropbox Today
15.48
15.48
16.79
16.79
17.77
17.77
18.12
18.12
2020 2021 2022 2023
$128.50
$133.73
$134.51
$139.38
Paying Users
ARPU
Scaled
User Base
700M+
Registered Users
18.24M
Paying Users
Business Overview
Q3'24 User Metrics
575k
Paying Teams
~
Dropbox Today
14
Globally recognized brand in 180 countries
57%
Q3'24
United States
Revenue
43%
Q3'24
International
Revenue
Business Overview
more revenue less revenue
Dropbox Today
15
Business Overview Dropbox Today
Sydney
Tokyo
Singapore
Taipei
Stockholm
Oslo
Berlin
Frankfurt
Amsterdam
London
Milan
Paris
Madrid
Atlanta
Ashburn
New York
Chicago
Toronto
Dallas
Miami
Seattle
Hillsboro
Palo Alto
San Jose
Los Angeles
Denver
Served by scaled infrastructure
Network Point
of Presence (POP)
Public Data Center
Core Data Center
Incheon
16
2020 2021 2022 2023 2024 (YTD)²
2,100
2,800
3,700
4,600
5,200
Total Customer Storage (Exabytes)¹
Securing and organizing
1T+ pieces of content
Business Overview
(1) Exabytes are rounded to the nearest hundred, one exabyte is able to store 250 million full length movies
(2) 2024 is year-to-date as of 9/30/2024 and only accounts for 9 months, compared to 12 months in the prior years
Dropbox Today
17
Our FSS business:
a category leader
Business Overview
Total Market:
$11.6B
(1) Source: IDC, May 2024
(2) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications.
Dropbox Today
Rest of Market
15.9%
Apple
8.6%
Box
8.8%
Google
16.4%
Microsoft
29.4%
Dropbox
20.9%
18
Ranked by G2 as a leader in customer satisfaction and market presence
Cloud Content Collaboration Software: All
Business Overview
G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks.
Dropbox Today
19
Business Overview
Growth Drivers
Convert
Drive registered users to become paying users
of Individual and Team plans
Activate
Drive top-of-funnel engagement through increased
sharing and signup activity
Upsell
Prompt existing users to upgrade to premium plans,
additional licenses and add-ons, and new product
experiences such as Dash
Retain
Enhance the core sync experience with a focus on
performance and reliability
File, Sync, and Share
Dropbox Today
20
Why customers
choose Dropbox
We can’t imagine doing any of this without Dropbox…
We just wouldn’t be able to stay organized the way we do
now—it’s completely integrated into our workflow."
"
Ausolan's added value comes from the professionalism of our staff
and the differentiation of our services. Dropbox plays a key role in
the technological infrastructure we need to meet that goal, helping
us to work faster and better, in both our internal and external
processes. We know how important it is to complete our work on
time and to the highest quality for our clients. And during the
pandemic, that would not have been possible without Dropbox.”
"
– Ausolan
– DeMuro Das
Ease of use
Security
Seamless Collaboration
Speed & Reliability
Neutral platform
Storage Capacity
21
21
Forces Impacting the Landscape
Cloud Content Collaboration
•
•
•
Rise of comprehensive platform ecosystems
Teams seek multi-cloud networking solutions and ways to search
and organize their cloud content
Content modernization and a shift to public cloud solutions will be
a sustaining growth factor with the share of public cloud solutions
growing from 77.9% in 2023 to 87.3% in 2028¹
Software Proliferation
•
•
•
Knowledge workers seek efficiency and organization as they continue to
adopt additional software tools
As of May, 2023, The average number of applications a knowledge worker
used was 11, compared to six applications in 2019²
More than two-thirds of workers say they waste up to 60 minutes at work
navigating between apps, and 68 percent of workers toggle between apps
up to 10 times an hour³
Security & Compliance
•
•
•
Material driver of user adoption and customer purchase decisions
Growing significance as teams adopt new tools
and look to AI-enabled solutions.
72% of security executives have increased their risk management
investment in AI governance and 67% say GenAI increases their
cyber attack vector⁴
Artificial Intelligence
•
•
•
•
OpenAI’s ChatGPT release triggered industry-wide development of LLMs
Platforms integrate AI and ML for enhanced content management, search,
and collaboration
Early stages of long-term implementation
More Than 80% of Enterprises Will Have Used Generative AI APIs or
Deployed Generative AI-Enabled Applications by 2026⁵
Business Overview
(1) Source: IDC, Worldwide Content Services Applications Forecast, 2024–2028, May 2024
(2) Source: Gartner, Digital Workers Struggle to Find the Information Needed to Effectively Perform Their Jobs
(3) Source: RingCentral, From Workplace Chaos to Zen
(4) Source: PWC, 2025 Global Digital Trust Insights
(5) Source: Gartner, 2023 Gartner Hype Cycle for Generative AI
Dropbox Today
22
23
Find anything.
Protect everything.
Dropbox Dash for Business combines universal search and organization with
content access control. Find, organize, share, and secure content across all your
apps effortlessly—so you can focus on the work that matters most.
Dash for Business
Announced October 15th, 2024
Centralize company data and enable teams to work
smarter, faster, and more securely. Dash combines AI-
powered search, organization, and content control to
save time and boost efficiency.
Business Overview
24
Unlock the power of your data
Dropbox Tomorrow
Find
AI-powered universal search helps teams find
content quickly, saving time for more valuable work.
Share
Stacks are shareable content collections that simplify
organizing and sharing, improving alignment across teams.
Secure
Protect and Control content governance tools enable
teams to manage access permissions and prevent
unauthorized sharing across all platforms in seconds.
Organize
AI-powered insights help teams quickly summarize
documents and submit queries to enhance
understanding of critical business information.
Save time, save money
Enlist AI to take over low-value tasks and free up time for employees
to do more work that impacts the business.
Speed decision-making
Give employees all the company information and knowledge they
need to make better informed business outcomes.
Provide a consistent experience
Create a cohesive internal culture by giving all team
members a unified starting point for their workday.
Y
our company
will feel the
impact daily
Establish a source of truth
Always be in control of the latest company data and
content with a centralized platform.
Protect and control your cloud data
Helps to ensure that employees and external partners see only the right
content, and that sensitive company data isn’t surfaced unintentionally.
Our data access governance tools helps keep your company data secure.
Dropbox Tomorrow
Business Overview
25
$0.0
$5.0
$10.0
$15.0
$20.0
$25.0
2023 2024 2025 2026 2027 2028
$6.5
$8.1
$10.5
$13.6
$17.4
$21.6
Business Overview Dropbox Today
Worldwide Search and Knowledge Discovery Software* TAM
Category tailwind for Dash for Business: AI-powered universal search
+27% CAGR
Note: $ USD in Billions
Source: IDC, Worldwide Search and Knowledge Discovery Software Forecast, 2024–2028
*Search and knowledge discovery software is software that can find, locate, and provide answers, products, or information for users. 26
Media
Manufacturing
Professional
​
ser vices
T
echnology
AE
C
Our Go-To-Market approach
Our Go-To-Market approach
Core FSS
•
•
•
•
Lead with a self-serve sales motion,
complement with managed sales
Ease of use
Low onboarding friction
Platform neutrality
Viral expansion
Dropbox Dash for Business
•
•
•
Lead with managed sales
Target installed base of Teams
customers
SMBs between 100 - 1000 employees
Expand to include self-serve motion
PRODUCTS OTHER DISTRIBUTION CHANNELS
KEY INDUSTRIES
•
•
•
•
•
•
•
Distributors
Direct Market Resellers
Value-Added Resellers
System Integrators
Managed ​
Service Providers
Independent ​
Software Vendors (ISVs)
OEMs/Telcos
(architecture, engineering,
construction)
Dropbox Tomorrow
Business Overview
27
Dropbox Dash
for Business
Cross-sell
Create an integrated and bundled experience within our existing
install base of 575k paying teams customers
Develop Self-serve Motion
Build Dash for self-serve teams to reach the broader SMB market and
individuals
Create Standalone Purchasing Options
Add net new (non-FSS) users to the Dropbox ecosystem by selling
standalone licenses of Dash for Business
Feature Innovation
Enhance the Dash user experience by leveraging user feedback, improving
existing features, and introducing new functionalities
Dropbox Tomorrow
Business Overview
Our Go-To-Market approach
28
Enhancing value
through corporate
responsibility
Business Overview
Additional content related to the Dropbox ESG program including annual Impact Reports and Fact Sheets can be found at dropbox.com/esg
Environmental
Dropbox is committed to building a sustainable business that creates long-
term value and that includes reducing our carbon footprint. We achieved
carbon neutrality for our Scope 1, Scope 2, and Scope 3 business travel
emissions, as well as our work from home emissions, in 2022 and 2023.
We also sourced 100% renewable electricity for our operations, including
our co-located data centers, in 2022 and 2023. We achieved these goals
eight years ahead of our pledge to complete them by 2030
Social
Our DEI initiatives, workforce development programs, and ethical business
practices all play a role in driving corporate responsibility at Dropbox. In
addition, we also empower our employees to give back by providing paid
volunteer time off, matching donations, and making product donations to
nonprofits, through our Dropbox for Good program.
Governance
We’re committed to maintaining an independent and diverse board
of directors. Since 2019, we’ve added five directors who are women
or members of underrepresented communities to our board.
29
Environmental, Social, and Governance
Financial Highlights
30
2021 2022 2023
$2,158
$2,325
$2,502
Revenue (as reported)
($M)⁽¹⁾
2021 2022 2023
81% 82% 83%
Non-GAAP
Gross Margin⁽¹⁾⁽²⁾
2021 2022 2023
30% 31% 33%
Non-GAAP
Operating Margin⁽¹⁾⁽²⁾
2021 2022 2023
$708
$764 $759
Free Cash Flow
($M)⁽¹⁾⁽³⁾⁽⁴⁾
(1) Graphs presented in this illustration are not drawn to precise scale relative to each other.
(2) Non-GAAP gross margin and non-GAAP operating margin exclude stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation.
(3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation.
(4) Free cash flow in 2023 is inclusive of payments of ~$39M related to the reduction in force and ~$28M for the termination of a part of real estate lease in San Francisco in Q4.
Financial Highlights
Annual Performance
Strong performance at scale
31
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
$246.5
$190.3
$166.3
$224.7
$270.1
Free Cash Flow ($)
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
$633.0
$635.0
$631.3
$634.5
$638.8
Revenue (as reported)
($M)
Non-GAAP Operating Income ($M)
Financial Highlights
Quarterly Performance
Non-GAAP Operating Margin
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
227.6
204.7
230.7 227.9 231.5
(1) Graphs presented in this illustration are not drawn to precise scale relative to each other.
(2) Non-GAAP operating margin excludes stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation.
(3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation.
(4) Free cash flow in Q4'23 is inclusive of ~$28M for the termination of a part of real estate lease in San Francisco in Q4.
36.0% 36.2%
32.2% 36.5% 35.9%
(2)
(2)
(3)
(1)
32
(1) Graphs presented in this illustration are not drawn to precise scale relative to each other.
(2) Total ARR for 2021 and 2022 are revaluated using exchange rates set at the beginning of fiscal 2023.
2021 2022 2023
$133.73 $134.51
$139.38
ARPU ($)⁽¹⁾
2021 2022 2023
$2,173
$2,430
$2,523
Constant Currency ARR ($M)⁽¹⁾⁽²⁾
2021 2022 2023
16.79 17.77 18.12
Paying Users (M)⁽¹⁾
Financial Highlights
Annual Key Metrics
33
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
$138.71 $138.83
$139.59
$139.93
$139.05
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
$2,543 $2,540
$2,556
$2,573
$2,579
Financial Highlights
Quarterly Key Metrics
Q3'23 Q4'23 Q1'24 Q2'24 Q3'24
18.17
18.12
18.16
18.22 18.24
ARPU ($)⁽¹⁾
Constant Currency ARR ($M)⁽¹⁾⁽²⁾ Paying Users (M)⁽¹⁾
(1) Graphs presented in this illustration are not drawn to precise scale relative to each other.
(2) Total ARR for 2023 are revaluated using exchange rates set at the beginning of fiscal 2024. 34
$1.36 billion
Available Liquidity
Q3'24 Cash and
Investments
Undrawn
Revolver
Total
Liquidity
$891
$1,361
$470
Financial Highlights
Liquidity Overview
as of 9/30/24
Note: Amounts shown in USD in Millions ($M)
(1) Cash and Investments includes cash and cash equivalents and short term investments
(1)
35
2026 Notes
2028 Notes
Financial Highlights
Debt Maturities
0% Coupon
0% Coupon
2024 2025 2026 Convertible Senior Notes 2027 2028 Convertible Senior Notes
$696 $693
Note: Amounts shown in USD in Millions ($M)
36
Share Repurchase
Program
Financial Highlights
Share Repurchase Summary
2020 2021 2022 2023 2024 YTD
398
1,059
795
543
896
419 396
363 346 327
Share Repurchases ($M) Diluted WASO (M)
•
•
•
•
On July 26, 2023, the Board of
Directors authorized the repurchase of
an additional $1.2 billion of Class A
common stock
In Q3'24, the Company repurchased
approximately 15M shares for ~$352M
Year-to-date the Company has
repurchased approximately 37M shares
for ~$896M
As of September 30, 2024
the Company had approximately
$520M available under the
current Board authorization
Note Amounts shown in USD in Millions ($M)
WASO: Weighted Average Shares Outstanding, shown in millions (M) 37
GAAP Revenue
Constant Currency Revenue
Non-GAAP Gross Margin
Non-GAAP Operating Margin
Free Cash Flow
Key employee holdback payments related to acquisitions
R&D capitalization cash tax impact
Lease buyout
Diluted weighted average shares outstanding
$637-640
$634-637
~36.0%
307-312
$2,542-$2,545
$2,538-$2,541
~36.0%
322-327
$15
~$25
~$2
$860-$875
~84.0%
Q4 2024 FISCAL 2024
Financial Highlights
FY24 Guidance
Note: Amounts shown in USD in Millions ($M)
38
03
Appendix
39
Income from operations - GAAP
Stock-based compensation
Acquisition-related and other expenses
Amortization of acquired intangible assets
Net (gain) loss on real estate assets
Workforce reduction expense
Income from operations - Non-GAAP
Non-GAAP operating margin
274.4
287.1
13.1
2021
Financial Highlights
Non-GAAP reconciliation
TWELVE MONTHS ENDED
$
26.8
30.0
647.0
14.3
31.3
$
%
181.3
330.7
13.8
2022
$
18.0
30.9
719.0
—
175.2
$
%
538.7
338.0
28.2
2023
$
30.9
32.8
819.9
39.3
(155.2)
$
%
Note: Amounts shown in USD in Millions ($M)
40
130.7
83.8
7.1
SEPTEMBER 30, 2023
$
4.6
36.0
227.6
1.4
$
%
127.8
92.3
7.0
SEPTEMBER 30, 2024
$
4.4
36.2
231.5
—
$
%
Income from operations - GAAP
Stock-based compensation
Acquisition-related and other expenses
Amortization of acquired intangible assets
Workforce reduction expense
Income from operations - Non-GAAP
Non-GAAP operating margin
Financial Highlights
Non-GAAP reconciliation
THREE MONTHS ENDED
Note: Amounts shown in USD in Millions ($M)
Net gain on real estate assets — —
267.4
82.9
7.1
DECEMBER 31, 2023
$
4.3
32.2
204.7
0.4
$
%
143.5
78.0
6.2
MARCH 31, 2024
$
3.0
36.5
230.7
$
%
—
127.0
90.5
5.8
JUNE 30, 2024
$
4.6
35.9
227.9
$
%
—
(157.4)
—
—
41
$ 763.5
$ 759.4
$
Net Cash provided by operating activities
Capital expenditures
Free cash flow
729.8
(22.1)
2021
Financial Highlights
Free Cash Flow reconciliation
$
707.7
797.3
(33.8)
2022
$ 783.7
(24.3)
2023
$
TWELVE MONTHS ENDED
Note: Amounts shown in USD in Millions ($M)
42
$ 224.7
$ 270.1
$
Net Cash provided by operating activities
Capital expenditures
Free cash flow
175.5
(9.2)
Financial Highlights
Free Cash Flow reconciliation
$
166.3
230.6
(5.9)
$ 274.2
(4.1)
$
Note: Amounts shown in USD in Millions ($M)
SEPTEMBER 30, 2023 SEPTEMBER 30, 2024
THREE MONTHS ENDED
DECEMBER 31, 2023 MARCH 31, 2024 JUNE 30, 2024
200.3
$
255.9
$
(9.4) (10.0)
$ 190.3
$ 246.5
43
Gross margin
Research and development margin
Sales and marketing
Sales and marketing margin
General and administrative
General and administrative margin
Financial Highlights
Non-GAAP reconciliation
AMORTIZATION
OF ACQUIRED
INTANGIBLE ASSETS
ACQUISITION-RELATED
AND OTHER EXPENSES
Gross Profit
Research and development
Income from operations
Operating margin
GAAP
STOCK BASED
COMPENSATION NON-GAAP
—
—%
(1%)
$
(3.6)
—%
—%
—
1%
4.4
3.6
1%
—%
$
—
—%
—
(1)%
(3.4)
1%
7.0
536.7
84%
24%
$
155.4
8%
48.8
16%
101.0
36%
231.5
527.3
83%
35%
$
225.7
10%
63.3
17%
110.5
20%
127.8
5.8
1%
(10%)
$
(66.7)
(2%)
(13.7)
(1%)
(6.1)
14%
92.3
THREE MONTHS ENDED SEPTEMBER 30, 2024
(0.8)
Note: Amounts shown in USD in Millions ($M)
44
Gross margin
Research and development margin
Sales and marketing
Sales and marketing margin
General and administrative
General and administrative margin
Financial Highlights
Non-GAAP reconciliation
WORKFORCE
REDUCTION
EXPENSE
Gross Profit
Research and development
THREE MONTHS ENDED SEPTEMBER 30, 2023
ACQUISITION-
RELATED AND
OTHER EXPENSES
AMORTIZATION
OF ACQUIRED
INTANGIBLE ASSETS NON-GAAP
0.2
—%
—%
$
(0.6)
(0.3)
—%
(0.3)
523.1
83%
24%
$
152.6
7%
45.5
15%
97.4
—
—%
(1%)
$
(4.6)
—%
3.7
1%
—%
$
—
—%
—
(1%)
(3.4)
STOCK BASED
​
COMPENSATION
GAAP
Income from operations
Operating margin
513.4
81%
34%
$
216.4
9%
60.0
17%
106.3
5.8
1%
(9%)
$
(58.6)
(2%)
(14.2)
(1%)
(5.2)
21%
130.7
13%
83.8
1%
4.6
1%
7.1 1.4
—%
—%
227.6
36%
—
—%
—
Note: Amounts shown in USD in Millions ($M)
45

More Related Content

PDF
Accel 2024 Euroscape: AI Eating Software
PDF
Business Strategy Presentation Template 2023 - By ex-Mckinsey and BCG consult...
PDF
Uber pitch deck
PDF
Business Strategy PowerPoint Presentation Slides
PDF
startup india powerpoint presentation
PDF
Airbnb Pitch Deck From 2008
PDF
ChatGPT and OpenAI.pdf
PDF
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...
Accel 2024 Euroscape: AI Eating Software
Business Strategy Presentation Template 2023 - By ex-Mckinsey and BCG consult...
Uber pitch deck
Business Strategy PowerPoint Presentation Slides
startup india powerpoint presentation
Airbnb Pitch Deck From 2008
ChatGPT and OpenAI.pdf
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...

What's hot (20)

PDF
Pitch Deck Teardown: Scrintal's $1M Seed deck
PDF
Z mass pitch deck
PDF
Pitch Deck Teardown: Lumigo's $29 million Series A deck
PDF
Ark Big Ideas 2022
PDF
Hoof Pitch Deck - Payments Platform
PDF
Event Monitoring: Use Powerful Insights to Improve Performance and Security
PDF
N26 pitch deck
PDF
Monzo: £19.3M VC investment turned into $2B. Monzo's Series C pitch deck
PPTX
Cloud Native Journey in Synchrony Financial
PDF
MetaCert Investor Pitch Deck That Secured $1.2M in Seed Capital (Unedited)
PPTX
Stripe Pitch Deck designed by Zlides
PDF
Pitch Deck Teardown: Rootine's $10M Series A deck
PDF
TMT Outlook 2017: A new wave of advances offer opportunities and challenges
PDF
500 Demo Day Batch 19: iControl
PDF
Tech Adoption and Strategy for Innovation & Growth
PDF
Pitch Deck Teardown: This is the deck WayRay used to raise $80M at a $500M va...
PDF
Bolt pitch deck: $393M Series D, $6B+ valuation
PDF
State of the Cloud 2022
PDF
Dropbox Fiscal 2023 Second Quarter Presentation.pdf
PDF
How to Build a Cloud Unicorn
Pitch Deck Teardown: Scrintal's $1M Seed deck
Z mass pitch deck
Pitch Deck Teardown: Lumigo's $29 million Series A deck
Ark Big Ideas 2022
Hoof Pitch Deck - Payments Platform
Event Monitoring: Use Powerful Insights to Improve Performance and Security
N26 pitch deck
Monzo: £19.3M VC investment turned into $2B. Monzo's Series C pitch deck
Cloud Native Journey in Synchrony Financial
MetaCert Investor Pitch Deck That Secured $1.2M in Seed Capital (Unedited)
Stripe Pitch Deck designed by Zlides
Pitch Deck Teardown: Rootine's $10M Series A deck
TMT Outlook 2017: A new wave of advances offer opportunities and challenges
500 Demo Day Batch 19: iControl
Tech Adoption and Strategy for Innovation & Growth
Pitch Deck Teardown: This is the deck WayRay used to raise $80M at a $500M va...
Bolt pitch deck: $393M Series D, $6B+ valuation
State of the Cloud 2022
Dropbox Fiscal 2023 Second Quarter Presentation.pdf
How to Build a Cloud Unicorn
Ad

Similar to Dropbox Q3'24 Financial Results & Investor Presentation (20)

PDF
Q4 2024 Earnings and Investor Presentation
PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
PDF
Third Quarter 2023 Financial Results.pdf
PDF
DBX Second Quarter 2024 Investor Presentation
PDF
Q1 2023 DBX Investor Presentation
PDF
Q4 2022 DBX Investor Presentation.pdf
PDF
Q3 2022 DBX Investor Presentation.pdf
PDF
Q1 2022 DBX Investor Presentation
PDF
Q1 2022 DBX Investor Presentation
PDF
Q1 2022 DBX Investor Presentation vF.pdf
PDF
DBX Investor Presentation - Q4 and FY 2023
PPTX
DBX First Quarter 2024 Investor Presentation
PDF
Q1 2025 Dropbox Earnings and Investor Presentation
PPTX
Q3 2022 DBX Investor Presentation v1 [TBU].pptx
PPTX
Q3 2022 DBX Investor Presentation v1 [TBU].pptx
PDF
Q4 2020 DBX Investor Presentation
PPTX
DBX Q3'19 Investor Presentation
PPTX
2025-05-Q4-2024-Investor-Presentation.pptx
PDF
Nimble storage investor presentation
PPTX
DBX Q3 2019 Investor Presentation
Q4 2024 Earnings and Investor Presentation
Dropbox Q2 2025 Financial Results & Investor Presentation
Third Quarter 2023 Financial Results.pdf
DBX Second Quarter 2024 Investor Presentation
Q1 2023 DBX Investor Presentation
Q4 2022 DBX Investor Presentation.pdf
Q3 2022 DBX Investor Presentation.pdf
Q1 2022 DBX Investor Presentation
Q1 2022 DBX Investor Presentation
Q1 2022 DBX Investor Presentation vF.pdf
DBX Investor Presentation - Q4 and FY 2023
DBX First Quarter 2024 Investor Presentation
Q1 2025 Dropbox Earnings and Investor Presentation
Q3 2022 DBX Investor Presentation v1 [TBU].pptx
Q3 2022 DBX Investor Presentation v1 [TBU].pptx
Q4 2020 DBX Investor Presentation
DBX Q3'19 Investor Presentation
2025-05-Q4-2024-Investor-Presentation.pptx
Nimble storage investor presentation
DBX Q3 2019 Investor Presentation
Ad

Recently uploaded (20)

PDF
Encapsulation_ Review paper, used for researhc scholars
PPTX
Big Data Technologies - Introduction.pptx
PDF
Network Security Unit 5.pdf for BCA BBA.
PDF
Unlocking AI with Model Context Protocol (MCP)
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PDF
Approach and Philosophy of On baking technology
PPTX
MYSQL Presentation for SQL database connectivity
PDF
Advanced methodologies resolving dimensionality complications for autism neur...
PDF
Chapter 3 Spatial Domain Image Processing.pdf
PDF
Encapsulation theory and applications.pdf
DOCX
The AUB Centre for AI in Media Proposal.docx
PDF
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
PPTX
Detection-First SIEM: Rule Types, Dashboards, and Threat-Informed Strategy
PDF
Review of recent advances in non-invasive hemoglobin estimation
PDF
cuic standard and advanced reporting.pdf
PDF
Empathic Computing: Creating Shared Understanding
PDF
NewMind AI Weekly Chronicles - August'25 Week I
PPTX
sap open course for s4hana steps from ECC to s4
PDF
Building Integrated photovoltaic BIPV_UPV.pdf
PDF
Profit Center Accounting in SAP S/4HANA, S4F28 Col11
Encapsulation_ Review paper, used for researhc scholars
Big Data Technologies - Introduction.pptx
Network Security Unit 5.pdf for BCA BBA.
Unlocking AI with Model Context Protocol (MCP)
20250228 LYD VKU AI Blended-Learning.pptx
Approach and Philosophy of On baking technology
MYSQL Presentation for SQL database connectivity
Advanced methodologies resolving dimensionality complications for autism neur...
Chapter 3 Spatial Domain Image Processing.pdf
Encapsulation theory and applications.pdf
The AUB Centre for AI in Media Proposal.docx
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
Detection-First SIEM: Rule Types, Dashboards, and Threat-Informed Strategy
Review of recent advances in non-invasive hemoglobin estimation
cuic standard and advanced reporting.pdf
Empathic Computing: Creating Shared Understanding
NewMind AI Weekly Chronicles - August'25 Week I
sap open course for s4hana steps from ECC to s4
Building Integrated photovoltaic BIPV_UPV.pdf
Profit Center Accounting in SAP S/4HANA, S4F28 Col11

Dropbox Q3'24 Financial Results & Investor Presentation

  • 1. Financial Results & Investor Presentation Q3 2024 1
  • 2. This presentation contains forward-looking statements. These statements may relate to, but are not limited to, plans for growth, technological capabilities and new features and products and the long-term financial targets of Dropbox, Inc. ("Dropbox," "we," "us," or similar terms), as well as assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. In some cases, you can identify forward-looking statements by terminology such as "may," "will," "should," "could," "expect," "plan," "anticipate," "believe," "estimate," "predict," "intend," "potential," "would," "continue," “ongoing” or the negative of these terms or other comparable terminology. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results, and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made or management’s good-faith beliefs and assumptions as of that time with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in, or suggested by, the forward-looking statements. In light of these risks and uncertainties, the events and circumstances contemplated by the forward-looking statements made in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. These risks and uncertainties are described in greater detail under the heading “Risk Factors” in our quarterly report on Form 10-Q for the fiscal quarter ended June 30, 2024 that we filed with the Securities and Exchange Commission (the “SEC”) on August 9, 2024, and include, but are not limited to, the impact to our financial results, business operations, the business of our customers, suppliers, partners and the economy as a result of general macro economic, political and market uncertainty, as well as the potential for a more permanent global shift to remote work; our ability to retain and upgrade paying users, and increase our recurring revenue; our ability to attract new users or convert registered users to paying users; our future financial performance, including trends in revenue, costs of revenue, gross profit or gross margin, operating expenses, paying users, and free cash flow, including, in all respects, with respect to any future targets described herein; our ability to maintain profitability; our liability for any unauthorized access to our data or our users’ content, including through privacy and data security breaches, significant disruption of service on our platform or loss of content, particularly from any potential disruptions in the supply chain for hardware necessary to offer our services; any decline in demand for our platform or for content collaboration solutions in general; changes in the interoperability of our platform across devices, operating systems, and third-party applications that we do not control; competition in our markets; our ability to respond to rapid technological changes, extend our platform, develop new features or products, or gain market acceptance for such new features or products, our ability to manage our growth or plan for future growth; our acquisition of other businesses and the potential of such acquisitions to require significant management attention, disrupt our business, or dilute stockholder value; our ability to attract and retain key personnel and highly qualified personnel; our capital allocation plans with respect to our stock repurchase program and otherinvestments; and the dual class structure of our common stock and its effect of concentrating voting control with certain stockholders who held our capital stock prior to the completion of our initial public offering. These factors could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. Additional information will be available in other future reports that we may file with the SEC from time-to-time, which could cause actual results to vary from expectations. Except as required by law, Dropbox does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise. In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this presentation includes certain non-GAAP financial measures, including non-GAAP gross margin, non-GAAP operating income, non-GAAP operating expenses (including research and development, sales and marketing and general and administrative), non-GAAP operating margin and free cash flow. These non-GAAP measures are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with GAAP. These non-GAAP measures have limitations as analytical tools, and they should not be considered in isolation or as a substitute for analysis of other GAAP financial measures. The non-GAAP measures Dropbox uses may differ from the non- GAAP measures used by other companies. This presentation also contains statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal sources. This information may be based on many assumptions and limitations, and you are cautioned not to give undue weight to such information. We have not independently verified the accuracy or completeness of the data contained in the industry publications and other publicly available information. Dropbox does not undertake to update such data after the date of this presentation. All third-party logos appearing in this presentation are trademarks or registered trademarks of their respective holders. Any such appearance does not necessarily imply any affiliation with or endorsement of Dropbox. Safe Harbor Statement 2
  • 3. $2.54 billion 3.0% 83.8% 35.2% 18.24M $851M Financial Performance TTM¹ revenue TTM revenue growth TTM Non-GAAP gross margin TTM Non-GAAP operating margin TTM FCF² Paying users³ (1) TTM: Trailing Twelve Months (2) FCF: Free Cash Flow, defined as Operating Cash Flow less Capital Expenditures (3) Paying users as of 9/30/2024 3
  • 4. 1 Scaled platform driven by our core File, Sync, and Share product offering 2 Subscription-based, recurring revenue model 3 Loyal users with a high retention profile 4 High margin business supported by self-serve model 5 Strong free cash flow conversion 6 Self-funded investments for high-growth opportunities 7 Consistent capital return to shareholders Investment Highlights 4
  • 6. Design a more enlightened way of working DROPBOX MISSION 6
  • 7. Our Journey Dropbox Launches in 2008 File, Sync, and Share WHERE WE STARTED DROPBOX TODAY Organize and Secure All Cloud Content DROPBOX TOMORROW Business Overview (1) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications. 1 2 3 • • • Multi-device usage and universal file sharing in its infancy Migration to online cloud storage begins Flagship product: File, Sync, and Share • • • A leader in the $12bn content sharing and collaboration applications category¹ Large-scale infrastructure to support 700m+ registered users and 18.24m paying customers Collaborative working tools and advanced security features • • • • Dropbox evolves from syncing your files to organizing all your cloud content The proliferation of SaaS tools and content platforms has created new challenges for end users around finding, organizing, securing, and sharing content Solving for fragmented content experiences in a cloud-first workplace Leveraging AI to solve for cloud content organization, security, real-time suggestions, knowledge management, and data insights 7
  • 8. Secure Organize Share Secure, streamlined content management with robust scalable solutions Enhances where and how you work with seamless integrations and intuitive content organizations Effortless sharing and collaboration across teams and external partners A workplace for digital collaboration DROPBOX TODAY Business Overview 8
  • 9. File Sync and Share (FSS) Plans FOR BUSINESS TEAMS Business Overview Standard $18.00 / user / month $180.00 / user / year 3 users minimum Business Advanced Business Plus 5TB of storage (pooled) 9TB of storage (pooled) 15TB of storage (pooled) 15TB of storage (pooled) $18.00 / user / month $180.00 / user / year 3 users minimum $30.00 / user / month $288.00 / user / year 3 users minimum $30.00 / user / month $288.00 / user / year 3 users minimum Enterprise As much storage as needed Negotiated pricing Dropbox Today FOR INDIVIDUALS Basic Plus $11.99 / month $119.88 / year Family $19.99 / month $203.88 / year Essentials $22.00 / month $216 / year Free 2GB of storage 2TB of storage 2TB of storage 3TB of storage 9
  • 10. • • • • • Compliance for Files and Data Two-factor Authentication Device Approval and Management File Permissions and Locking Version History and File Recovery Business Overview Our robust security features protect proprietary information and provide peace of mind to customers as they build relationships with their own teams, clients, and partners. Secure Dropbox Today 10 10
  • 11. Organize • • • • • File naming, sorting, tagging, and starring Smart-search Automatic file backup and sync Microsoft co-authoring PDF annotation Business Overview We make file organization effortless and intuitive with easy-to-use folder structures and seamless integrations, allowing customers to quickly find what they need so they can get more time to focus more on high-value work. Dropbox Today 11 11
  • 12. • • • • • • Advanced sharing controls Assign to-dos Large file sharing and file transfer Digital watermarking Password protection Folder permission management Business Overview Sharing is key to growth, so we've focused on creating a simple and efficient experience for sending large files, managing access, tracking document activity, and syncing edits in real-time, helping teams work together more effectively. Share Dropbox Today 12 12
  • 13. • • • • Secure sharing Document analytics Video analytics Dynamic watermarking Business Overview DocSend gives teams a single, scalable deal platform that maximizes file sharing security and minimizes file viewing friction all while delivering instant alerts that track engagement with documents. We remain focused on making execution faster, data-driven, and more secure. Sign makes agreements easy with simple and secure eSignatures. With Sign, anyone can set up a document for signature, eSign, and track the agreement process for their most important documents • • • • Advanced data rooms Secure client portals eSignature One-click NDA • • • Standalone or integrated into Dropbox FSS Unlimited signatures Tamper-proof documents • • • • • AES 256-bit encryption Signer fields with data validation Template links Audit trail 22 languages 13 Dropbox Today
  • 14. 15.48 15.48 16.79 16.79 17.77 17.77 18.12 18.12 2020 2021 2022 2023 $128.50 $133.73 $134.51 $139.38 Paying Users ARPU Scaled User Base 700M+ Registered Users 18.24M Paying Users Business Overview Q3'24 User Metrics 575k Paying Teams ~ Dropbox Today 14
  • 15. Globally recognized brand in 180 countries 57% Q3'24 United States Revenue 43% Q3'24 International Revenue Business Overview more revenue less revenue Dropbox Today 15
  • 16. Business Overview Dropbox Today Sydney Tokyo Singapore Taipei Stockholm Oslo Berlin Frankfurt Amsterdam London Milan Paris Madrid Atlanta Ashburn New York Chicago Toronto Dallas Miami Seattle Hillsboro Palo Alto San Jose Los Angeles Denver Served by scaled infrastructure Network Point of Presence (POP) Public Data Center Core Data Center Incheon 16
  • 17. 2020 2021 2022 2023 2024 (YTD)² 2,100 2,800 3,700 4,600 5,200 Total Customer Storage (Exabytes)¹ Securing and organizing 1T+ pieces of content Business Overview (1) Exabytes are rounded to the nearest hundred, one exabyte is able to store 250 million full length movies (2) 2024 is year-to-date as of 9/30/2024 and only accounts for 9 months, compared to 12 months in the prior years Dropbox Today 17
  • 18. Our FSS business: a category leader Business Overview Total Market: $11.6B (1) Source: IDC, May 2024 (2) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications. Dropbox Today Rest of Market 15.9% Apple 8.6% Box 8.8% Google 16.4% Microsoft 29.4% Dropbox 20.9% 18
  • 19. Ranked by G2 as a leader in customer satisfaction and market presence Cloud Content Collaboration Software: All Business Overview G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Dropbox Today 19
  • 20. Business Overview Growth Drivers Convert Drive registered users to become paying users of Individual and Team plans Activate Drive top-of-funnel engagement through increased sharing and signup activity Upsell Prompt existing users to upgrade to premium plans, additional licenses and add-ons, and new product experiences such as Dash Retain Enhance the core sync experience with a focus on performance and reliability File, Sync, and Share Dropbox Today 20
  • 21. Why customers choose Dropbox We can’t imagine doing any of this without Dropbox… We just wouldn’t be able to stay organized the way we do now—it’s completely integrated into our workflow." " Ausolan's added value comes from the professionalism of our staff and the differentiation of our services. Dropbox plays a key role in the technological infrastructure we need to meet that goal, helping us to work faster and better, in both our internal and external processes. We know how important it is to complete our work on time and to the highest quality for our clients. And during the pandemic, that would not have been possible without Dropbox.” " – Ausolan – DeMuro Das Ease of use Security Seamless Collaboration Speed & Reliability Neutral platform Storage Capacity 21 21
  • 22. Forces Impacting the Landscape Cloud Content Collaboration • • • Rise of comprehensive platform ecosystems Teams seek multi-cloud networking solutions and ways to search and organize their cloud content Content modernization and a shift to public cloud solutions will be a sustaining growth factor with the share of public cloud solutions growing from 77.9% in 2023 to 87.3% in 2028¹ Software Proliferation • • • Knowledge workers seek efficiency and organization as they continue to adopt additional software tools As of May, 2023, The average number of applications a knowledge worker used was 11, compared to six applications in 2019² More than two-thirds of workers say they waste up to 60 minutes at work navigating between apps, and 68 percent of workers toggle between apps up to 10 times an hour³ Security & Compliance • • • Material driver of user adoption and customer purchase decisions Growing significance as teams adopt new tools and look to AI-enabled solutions. 72% of security executives have increased their risk management investment in AI governance and 67% say GenAI increases their cyber attack vector⁴ Artificial Intelligence • • • • OpenAI’s ChatGPT release triggered industry-wide development of LLMs Platforms integrate AI and ML for enhanced content management, search, and collaboration Early stages of long-term implementation More Than 80% of Enterprises Will Have Used Generative AI APIs or Deployed Generative AI-Enabled Applications by 2026⁵ Business Overview (1) Source: IDC, Worldwide Content Services Applications Forecast, 2024–2028, May 2024 (2) Source: Gartner, Digital Workers Struggle to Find the Information Needed to Effectively Perform Their Jobs (3) Source: RingCentral, From Workplace Chaos to Zen (4) Source: PWC, 2025 Global Digital Trust Insights (5) Source: Gartner, 2023 Gartner Hype Cycle for Generative AI Dropbox Today 22
  • 23. 23 Find anything. Protect everything. Dropbox Dash for Business combines universal search and organization with content access control. Find, organize, share, and secure content across all your apps effortlessly—so you can focus on the work that matters most. Dash for Business Announced October 15th, 2024
  • 24. Centralize company data and enable teams to work smarter, faster, and more securely. Dash combines AI- powered search, organization, and content control to save time and boost efficiency. Business Overview 24 Unlock the power of your data Dropbox Tomorrow Find AI-powered universal search helps teams find content quickly, saving time for more valuable work. Share Stacks are shareable content collections that simplify organizing and sharing, improving alignment across teams. Secure Protect and Control content governance tools enable teams to manage access permissions and prevent unauthorized sharing across all platforms in seconds. Organize AI-powered insights help teams quickly summarize documents and submit queries to enhance understanding of critical business information.
  • 25. Save time, save money Enlist AI to take over low-value tasks and free up time for employees to do more work that impacts the business. Speed decision-making Give employees all the company information and knowledge they need to make better informed business outcomes. Provide a consistent experience Create a cohesive internal culture by giving all team members a unified starting point for their workday. Y our company will feel the impact daily Establish a source of truth Always be in control of the latest company data and content with a centralized platform. Protect and control your cloud data Helps to ensure that employees and external partners see only the right content, and that sensitive company data isn’t surfaced unintentionally. Our data access governance tools helps keep your company data secure. Dropbox Tomorrow Business Overview 25
  • 26. $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 2023 2024 2025 2026 2027 2028 $6.5 $8.1 $10.5 $13.6 $17.4 $21.6 Business Overview Dropbox Today Worldwide Search and Knowledge Discovery Software* TAM Category tailwind for Dash for Business: AI-powered universal search +27% CAGR Note: $ USD in Billions Source: IDC, Worldwide Search and Knowledge Discovery Software Forecast, 2024–2028 *Search and knowledge discovery software is software that can find, locate, and provide answers, products, or information for users. 26
  • 27. Media Manufacturing Professional ​ ser vices T echnology AE C Our Go-To-Market approach Our Go-To-Market approach Core FSS • • • • Lead with a self-serve sales motion, complement with managed sales Ease of use Low onboarding friction Platform neutrality Viral expansion Dropbox Dash for Business • • • Lead with managed sales Target installed base of Teams customers SMBs between 100 - 1000 employees Expand to include self-serve motion PRODUCTS OTHER DISTRIBUTION CHANNELS KEY INDUSTRIES • • • • • • • Distributors Direct Market Resellers Value-Added Resellers System Integrators Managed ​ Service Providers Independent ​ Software Vendors (ISVs) OEMs/Telcos (architecture, engineering, construction) Dropbox Tomorrow Business Overview 27
  • 28. Dropbox Dash for Business Cross-sell Create an integrated and bundled experience within our existing install base of 575k paying teams customers Develop Self-serve Motion Build Dash for self-serve teams to reach the broader SMB market and individuals Create Standalone Purchasing Options Add net new (non-FSS) users to the Dropbox ecosystem by selling standalone licenses of Dash for Business Feature Innovation Enhance the Dash user experience by leveraging user feedback, improving existing features, and introducing new functionalities Dropbox Tomorrow Business Overview Our Go-To-Market approach 28
  • 29. Enhancing value through corporate responsibility Business Overview Additional content related to the Dropbox ESG program including annual Impact Reports and Fact Sheets can be found at dropbox.com/esg Environmental Dropbox is committed to building a sustainable business that creates long- term value and that includes reducing our carbon footprint. We achieved carbon neutrality for our Scope 1, Scope 2, and Scope 3 business travel emissions, as well as our work from home emissions, in 2022 and 2023. We also sourced 100% renewable electricity for our operations, including our co-located data centers, in 2022 and 2023. We achieved these goals eight years ahead of our pledge to complete them by 2030 Social Our DEI initiatives, workforce development programs, and ethical business practices all play a role in driving corporate responsibility at Dropbox. In addition, we also empower our employees to give back by providing paid volunteer time off, matching donations, and making product donations to nonprofits, through our Dropbox for Good program. Governance We’re committed to maintaining an independent and diverse board of directors. Since 2019, we’ve added five directors who are women or members of underrepresented communities to our board. 29 Environmental, Social, and Governance
  • 31. 2021 2022 2023 $2,158 $2,325 $2,502 Revenue (as reported) ($M)⁽¹⁾ 2021 2022 2023 81% 82% 83% Non-GAAP Gross Margin⁽¹⁾⁽²⁾ 2021 2022 2023 30% 31% 33% Non-GAAP Operating Margin⁽¹⁾⁽²⁾ 2021 2022 2023 $708 $764 $759 Free Cash Flow ($M)⁽¹⁾⁽³⁾⁽⁴⁾ (1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Non-GAAP gross margin and non-GAAP operating margin exclude stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation. (3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation. (4) Free cash flow in 2023 is inclusive of payments of ~$39M related to the reduction in force and ~$28M for the termination of a part of real estate lease in San Francisco in Q4. Financial Highlights Annual Performance Strong performance at scale 31
  • 32. Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 $246.5 $190.3 $166.3 $224.7 $270.1 Free Cash Flow ($) Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 $633.0 $635.0 $631.3 $634.5 $638.8 Revenue (as reported) ($M) Non-GAAP Operating Income ($M) Financial Highlights Quarterly Performance Non-GAAP Operating Margin Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 227.6 204.7 230.7 227.9 231.5 (1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Non-GAAP operating margin excludes stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation. (3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation. (4) Free cash flow in Q4'23 is inclusive of ~$28M for the termination of a part of real estate lease in San Francisco in Q4. 36.0% 36.2% 32.2% 36.5% 35.9% (2) (2) (3) (1) 32
  • 33. (1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Total ARR for 2021 and 2022 are revaluated using exchange rates set at the beginning of fiscal 2023. 2021 2022 2023 $133.73 $134.51 $139.38 ARPU ($)⁽¹⁾ 2021 2022 2023 $2,173 $2,430 $2,523 Constant Currency ARR ($M)⁽¹⁾⁽²⁾ 2021 2022 2023 16.79 17.77 18.12 Paying Users (M)⁽¹⁾ Financial Highlights Annual Key Metrics 33
  • 34. Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 $138.71 $138.83 $139.59 $139.93 $139.05 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 $2,543 $2,540 $2,556 $2,573 $2,579 Financial Highlights Quarterly Key Metrics Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 18.17 18.12 18.16 18.22 18.24 ARPU ($)⁽¹⁾ Constant Currency ARR ($M)⁽¹⁾⁽²⁾ Paying Users (M)⁽¹⁾ (1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Total ARR for 2023 are revaluated using exchange rates set at the beginning of fiscal 2024. 34
  • 35. $1.36 billion Available Liquidity Q3'24 Cash and Investments Undrawn Revolver Total Liquidity $891 $1,361 $470 Financial Highlights Liquidity Overview as of 9/30/24 Note: Amounts shown in USD in Millions ($M) (1) Cash and Investments includes cash and cash equivalents and short term investments (1) 35
  • 36. 2026 Notes 2028 Notes Financial Highlights Debt Maturities 0% Coupon 0% Coupon 2024 2025 2026 Convertible Senior Notes 2027 2028 Convertible Senior Notes $696 $693 Note: Amounts shown in USD in Millions ($M) 36
  • 37. Share Repurchase Program Financial Highlights Share Repurchase Summary 2020 2021 2022 2023 2024 YTD 398 1,059 795 543 896 419 396 363 346 327 Share Repurchases ($M) Diluted WASO (M) • • • • On July 26, 2023, the Board of Directors authorized the repurchase of an additional $1.2 billion of Class A common stock In Q3'24, the Company repurchased approximately 15M shares for ~$352M Year-to-date the Company has repurchased approximately 37M shares for ~$896M As of September 30, 2024 the Company had approximately $520M available under the current Board authorization Note Amounts shown in USD in Millions ($M) WASO: Weighted Average Shares Outstanding, shown in millions (M) 37
  • 38. GAAP Revenue Constant Currency Revenue Non-GAAP Gross Margin Non-GAAP Operating Margin Free Cash Flow Key employee holdback payments related to acquisitions R&D capitalization cash tax impact Lease buyout Diluted weighted average shares outstanding $637-640 $634-637 ~36.0% 307-312 $2,542-$2,545 $2,538-$2,541 ~36.0% 322-327 $15 ~$25 ~$2 $860-$875 ~84.0% Q4 2024 FISCAL 2024 Financial Highlights FY24 Guidance Note: Amounts shown in USD in Millions ($M) 38
  • 40. Income from operations - GAAP Stock-based compensation Acquisition-related and other expenses Amortization of acquired intangible assets Net (gain) loss on real estate assets Workforce reduction expense Income from operations - Non-GAAP Non-GAAP operating margin 274.4 287.1 13.1 2021 Financial Highlights Non-GAAP reconciliation TWELVE MONTHS ENDED $ 26.8 30.0 647.0 14.3 31.3 $ % 181.3 330.7 13.8 2022 $ 18.0 30.9 719.0 — 175.2 $ % 538.7 338.0 28.2 2023 $ 30.9 32.8 819.9 39.3 (155.2) $ % Note: Amounts shown in USD in Millions ($M) 40
  • 41. 130.7 83.8 7.1 SEPTEMBER 30, 2023 $ 4.6 36.0 227.6 1.4 $ % 127.8 92.3 7.0 SEPTEMBER 30, 2024 $ 4.4 36.2 231.5 — $ % Income from operations - GAAP Stock-based compensation Acquisition-related and other expenses Amortization of acquired intangible assets Workforce reduction expense Income from operations - Non-GAAP Non-GAAP operating margin Financial Highlights Non-GAAP reconciliation THREE MONTHS ENDED Note: Amounts shown in USD in Millions ($M) Net gain on real estate assets — — 267.4 82.9 7.1 DECEMBER 31, 2023 $ 4.3 32.2 204.7 0.4 $ % 143.5 78.0 6.2 MARCH 31, 2024 $ 3.0 36.5 230.7 $ % — 127.0 90.5 5.8 JUNE 30, 2024 $ 4.6 35.9 227.9 $ % — (157.4) — — 41
  • 42. $ 763.5 $ 759.4 $ Net Cash provided by operating activities Capital expenditures Free cash flow 729.8 (22.1) 2021 Financial Highlights Free Cash Flow reconciliation $ 707.7 797.3 (33.8) 2022 $ 783.7 (24.3) 2023 $ TWELVE MONTHS ENDED Note: Amounts shown in USD in Millions ($M) 42
  • 43. $ 224.7 $ 270.1 $ Net Cash provided by operating activities Capital expenditures Free cash flow 175.5 (9.2) Financial Highlights Free Cash Flow reconciliation $ 166.3 230.6 (5.9) $ 274.2 (4.1) $ Note: Amounts shown in USD in Millions ($M) SEPTEMBER 30, 2023 SEPTEMBER 30, 2024 THREE MONTHS ENDED DECEMBER 31, 2023 MARCH 31, 2024 JUNE 30, 2024 200.3 $ 255.9 $ (9.4) (10.0) $ 190.3 $ 246.5 43
  • 44. Gross margin Research and development margin Sales and marketing Sales and marketing margin General and administrative General and administrative margin Financial Highlights Non-GAAP reconciliation AMORTIZATION OF ACQUIRED INTANGIBLE ASSETS ACQUISITION-RELATED AND OTHER EXPENSES Gross Profit Research and development Income from operations Operating margin GAAP STOCK BASED COMPENSATION NON-GAAP — —% (1%) $ (3.6) —% —% — 1% 4.4 3.6 1% —% $ — —% — (1)% (3.4) 1% 7.0 536.7 84% 24% $ 155.4 8% 48.8 16% 101.0 36% 231.5 527.3 83% 35% $ 225.7 10% 63.3 17% 110.5 20% 127.8 5.8 1% (10%) $ (66.7) (2%) (13.7) (1%) (6.1) 14% 92.3 THREE MONTHS ENDED SEPTEMBER 30, 2024 (0.8) Note: Amounts shown in USD in Millions ($M) 44
  • 45. Gross margin Research and development margin Sales and marketing Sales and marketing margin General and administrative General and administrative margin Financial Highlights Non-GAAP reconciliation WORKFORCE REDUCTION EXPENSE Gross Profit Research and development THREE MONTHS ENDED SEPTEMBER 30, 2023 ACQUISITION- RELATED AND OTHER EXPENSES AMORTIZATION OF ACQUIRED INTANGIBLE ASSETS NON-GAAP 0.2 —% —% $ (0.6) (0.3) —% (0.3) 523.1 83% 24% $ 152.6 7% 45.5 15% 97.4 — —% (1%) $ (4.6) —% 3.7 1% —% $ — —% — (1%) (3.4) STOCK BASED ​ COMPENSATION GAAP Income from operations Operating margin 513.4 81% 34% $ 216.4 9% 60.0 17% 106.3 5.8 1% (9%) $ (58.6) (2%) (14.2) (1%) (5.2) 21% 130.7 13% 83.8 1% 4.6 1% 7.1 1.4 —% —% 227.6 36% — —% — Note: Amounts shown in USD in Millions ($M) 45