What is now proved was once only imagined – William Blake
What is now proved was once only imagined – William Blake
Engage your
customers
Transform your
products
Optimize your
operations
Empower your
employees
Autonomous vehicles
Machine learning
Connected devices
Application to application connectivity
Contextual corporate
knowledge
Artificial Intelligence
Data insights & advanced analytics
Unmanned aerial vehicles
Pervasive Mobility and access
Biometrics, multi-factor authentication
Predictive business systems
Social integration
Crowd-sourced resolution
Electronic collaboration
solutions
Wearable device feedback
Blockchain
Augmented reality
Bots
“Attention economy” – Ray Wang
What’s happening in this session?
• Dynamics 365 unplugged
• Look at some of the features
• How to consume it
• What happens if I’m a Dynamics User?
Dynamics NAV, AX and Dynamics 365
* Cloud clients transition on renewal date to D365, for Dynamics CRM
and AX on premise, on going support provided for the platform – see
long term support commitments from Microsoft for details
Dynamics NAV, AX and Dynamics 365
* Cloud clients transition on renewal date to D365, for Dynamics CRM
and AX on premise, on going support provided for the platform – see
long term support commitments from Microsoft for details
Dynamics 365 Unplugged
What your users want
Single sign on,
one place to
access all of my
apps
Information is
presented to me
when I need it, in
the app that I am
working in
Business
processes span
business systems,
I need greater
visibility
I want to make it
easy to interact
with business
systems
I want a common
data set to create
meaningful
outcomes
But unfortunately …
I don’t have
access to the back
office systems I
need access to
Sales gets apps,
but no one else
has them.
A simple task
takes a lot of
time because of
the systems
I have multiple
logons, no easy
way to access all
corporate systems
I want to learn and
gain insights from
the information I
capture
I don’t want
multiple SaaS
platforms
I have to
integrate all of
my business
systems
Business
processes are
disjointed and
not efficient
Users finding
credit card
solutions on the
Internet –
disjointed
Data is duplicated
in all systems, no
single source
CRM ERP
CRM ERPMicrosoft
Dynamics 365
Microsoft
Dynamics 365
Common application platform: PowerApps, Microsoft Flow, Common Data Model
Microsoft AppSource
Microsoft
Dynamics 365
A platform that connects stuff to make it just work without months of Development…
Solutions that are specific for my business, so I can buy rather than build
Make sense of all your
data – Dashboards,
Graphs, Trend analysis
Our everyday tasks:
Word, Outlook, Excel &
PowerPoint as well as
collaboration tools like
SharePoint, Yammer
Let’s take a look at
Dynamics 365
Microsoft
Dynamics 365
Common application platform: PowerApps, Microsoft Flow, Common Data Model
Microsoft AppSource
Support for the business process from Lead to Invoice
Master Data Transactional Data
Lead Opportunity Quote Order Sales Order Fulfillment Invoice
Customer
Data
Customer
Data
Product *
Released
Products
Order and
Line Items
Sales
Order and
lines
Shipment
updates
Order
Status
Invoice
settlement
Invoice
Status **
* Simple products only – no product configuration
Pricing defined in CRM and added to AX with order data
CRM AX
Support for the business process from Lead to Invoice
CRM AX
Lead Opportunity Quote
Order
(New/Active)
Order
(Fulfilled)
Order
(Invoiced)
Invoice
Opportunity
Released
Products
Sales
Order
(Open)
Sales
order
(Delivered)
Sales
order
(Invoiced)
Invoice
Nancy - Sales Rep
Susan – Order
Processor
Sammy -
Shipping
Arnie - Accounts Receivable
Status
update
Status
update
Sales
order
creation
Invoice
sync or
link/viewe
r
Released
products from
AX used for
product line
items on
opportunity
Customer
For new
customers, these
are created to
support the order
creation in AX
Read
only Edit
Microsoft
Dynamics 365
Common application platform: PowerApps, Microsoft Flow, Common Data Model
Microsoft AppSource
One destination for business users to discover, trial, and acquire line-of-business apps
Simplifies the discovery,
trial, and acquisition of
line-of-business apps
An ecosystem to help
business users get started
using apps faster
Helps business users do
more with their existing
Microsoft apps
What about every
other need your
business faces?
Connect to existing
systems and data
sources
Microsoft PowerApps is a service for creating and
using custom business apps across platforms
Build apps and
workflows without
writing code
Publish apps
instantly for web
and mobile
Microsoft
Dynamics 365
Common application platform: PowerApps, Microsoft Flow, Common Data Model
Microsoft AppSource
How do you consume it
How do you consume it
Pricing Simplified
1
2
3
Users that can see everything in Read-Only
but carry out a few key functions
Users that can use all the functionality of 1
App only (e.g. Field Service) but nothing else
of the platform
Users that can use EVERYTHING across ALL
Apps (PowerApps, Operations, Sales, Field
Service, Etc, Etc)
Team Member
App User
Plan User
 UNCONSTRAIN EMPLOYEES:
 UNLIMITED EXTENSIBILITY
 FUTURE PROOF:
 LOWER TCO ON PLAN 1:
CURRENT CRM COMPONENTSNEW APPS
$
CURRENT
CRM + NEW
APPS
PLAN 1 +
OPERATIONS
 INCREASE INSIGHTS:
 EXTENSIBILITY
 NO DOUBLE LICENSING:
$
CURRENT
‘AX7’
So how do you transition?
Dynamics 365 Transition
We use Dynamics now, how do we transition?
Now
H2
2017
CRMOL*
and AX
Users
NAV Users
Choice
Stay as you are
Switch to D365 for Enterprise
Choice
Stay as you are
Implement D365 for Financials
* CRMOL will transition on
their renewal date
Dynamics Day 2016
Tamzin’s what
next slide

Dynamics Day 2016: Microsoft Dynamics 365 first look

  • 2.
    What is nowproved was once only imagined – William Blake
  • 3.
    What is nowproved was once only imagined – William Blake Engage your customers Transform your products Optimize your operations Empower your employees
  • 4.
    Autonomous vehicles Machine learning Connecteddevices Application to application connectivity Contextual corporate knowledge Artificial Intelligence Data insights & advanced analytics Unmanned aerial vehicles Pervasive Mobility and access Biometrics, multi-factor authentication Predictive business systems Social integration Crowd-sourced resolution Electronic collaboration solutions Wearable device feedback Blockchain Augmented reality Bots
  • 5.
  • 6.
    What’s happening inthis session? • Dynamics 365 unplugged • Look at some of the features • How to consume it • What happens if I’m a Dynamics User?
  • 7.
    Dynamics NAV, AXand Dynamics 365 * Cloud clients transition on renewal date to D365, for Dynamics CRM and AX on premise, on going support provided for the platform – see long term support commitments from Microsoft for details
  • 8.
    Dynamics NAV, AXand Dynamics 365 * Cloud clients transition on renewal date to D365, for Dynamics CRM and AX on premise, on going support provided for the platform – see long term support commitments from Microsoft for details
  • 9.
  • 10.
    What your userswant Single sign on, one place to access all of my apps Information is presented to me when I need it, in the app that I am working in Business processes span business systems, I need greater visibility I want to make it easy to interact with business systems I want a common data set to create meaningful outcomes But unfortunately … I don’t have access to the back office systems I need access to Sales gets apps, but no one else has them. A simple task takes a lot of time because of the systems I have multiple logons, no easy way to access all corporate systems I want to learn and gain insights from the information I capture I don’t want multiple SaaS platforms I have to integrate all of my business systems Business processes are disjointed and not efficient Users finding credit card solutions on the Internet – disjointed Data is duplicated in all systems, no single source
  • 11.
  • 12.
  • 13.
    Microsoft Dynamics 365 Common applicationplatform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  • 14.
    Microsoft Dynamics 365 A platformthat connects stuff to make it just work without months of Development… Solutions that are specific for my business, so I can buy rather than build Make sense of all your data – Dashboards, Graphs, Trend analysis Our everyday tasks: Word, Outlook, Excel & PowerPoint as well as collaboration tools like SharePoint, Yammer
  • 15.
    Let’s take alook at Dynamics 365
  • 16.
    Microsoft Dynamics 365 Common applicationplatform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  • 18.
    Support for thebusiness process from Lead to Invoice Master Data Transactional Data Lead Opportunity Quote Order Sales Order Fulfillment Invoice Customer Data Customer Data Product * Released Products Order and Line Items Sales Order and lines Shipment updates Order Status Invoice settlement Invoice Status ** * Simple products only – no product configuration Pricing defined in CRM and added to AX with order data CRM AX
  • 20.
    Support for thebusiness process from Lead to Invoice CRM AX Lead Opportunity Quote Order (New/Active) Order (Fulfilled) Order (Invoiced) Invoice Opportunity Released Products Sales Order (Open) Sales order (Delivered) Sales order (Invoiced) Invoice Nancy - Sales Rep Susan – Order Processor Sammy - Shipping Arnie - Accounts Receivable Status update Status update Sales order creation Invoice sync or link/viewe r Released products from AX used for product line items on opportunity Customer For new customers, these are created to support the order creation in AX Read only Edit
  • 27.
    Microsoft Dynamics 365 Common applicationplatform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  • 28.
    One destination forbusiness users to discover, trial, and acquire line-of-business apps Simplifies the discovery, trial, and acquisition of line-of-business apps An ecosystem to help business users get started using apps faster Helps business users do more with their existing Microsoft apps
  • 30.
    What about every otherneed your business faces?
  • 31.
    Connect to existing systemsand data sources Microsoft PowerApps is a service for creating and using custom business apps across platforms Build apps and workflows without writing code Publish apps instantly for web and mobile
  • 34.
    Microsoft Dynamics 365 Common applicationplatform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  • 35.
    How do youconsume it
  • 36.
    How do youconsume it Pricing Simplified 1 2 3 Users that can see everything in Read-Only but carry out a few key functions Users that can use all the functionality of 1 App only (e.g. Field Service) but nothing else of the platform Users that can use EVERYTHING across ALL Apps (PowerApps, Operations, Sales, Field Service, Etc, Etc) Team Member App User Plan User
  • 37.
     UNCONSTRAIN EMPLOYEES: UNLIMITED EXTENSIBILITY  FUTURE PROOF:  LOWER TCO ON PLAN 1: CURRENT CRM COMPONENTSNEW APPS $ CURRENT CRM + NEW APPS PLAN 1 + OPERATIONS  INCREASE INSIGHTS:  EXTENSIBILITY  NO DOUBLE LICENSING: $ CURRENT ‘AX7’
  • 38.
    So how doyou transition?
  • 39.
    Dynamics 365 Transition Weuse Dynamics now, how do we transition? Now H2 2017 CRMOL* and AX Users NAV Users Choice Stay as you are Switch to D365 for Enterprise Choice Stay as you are Implement D365 for Financials * CRMOL will transition on their renewal date
  • 40.