EENA 2016 - Mobile PSAPs and control rooms (2/3)
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The Mobile Control Room (MCR) is a unique solution that serves as a remote control room and backup for the Fire Rescue Brigade (FRB) control center in the Moravian-Silesian region of the Czech Republic. The MCR is a self-contained vehicle equipped with dispatching technology that allows two dispatchers to support emergency response from the field. It has been deployed during major emergencies and large events to provide on-site command support.
EENA 2016 - Mobile PSAPs and control rooms (2/3)
- 1. Jiri Nemcik MOBILE CONTROL ROOM in terms of Fire Rescue Brigade of Moravian-Silesian region EENA Conference, Prague 2016
- 2. Moravian-Silesian region 5 427 km2 1,2 mil. inhabitants 6 districts 300 municipalities Ostrava – the 3.rd biggest city of Czech Republic 78 867 km2 10,5 mil. inhabitants 14 regions
- 3. Fire Rescue Brigade - Number of emergency calls Total number of received 112 + 150 calls
- 4. Fire Rescue Brigade - Number of incidents in regions
- 5. ...part of sophisticated system Mobile Control Room
- 6. Unique solution of spatial and technological integration Common workplace of dispatchers of FRB, Police, EMS and Municipal Police Receiving 112 and another 4 national emergency numbers from the area of Moravian-Silesian region Average number of received emergency calls is approx. 700 000 calls/per year Launched in 2010 Prepared for working without supply of water, electricity and heating for 72 hours Integrated Safety Center of Moravian-Silesian region (ISC)
- 7. Duplicated main systems failure less electricity distribution, IT technologies, telephone and call recording systems, air-condition and cooling systems etc. Integrated Safety Centre of Moravian-Silesian region (ISC) Awarded by EENA in category „Outstanding Emergency Call Centre“ in 2014
- 8. Launched in 2007 Mobile Control Room – part of sophisticated system Main functionality: Remote control room for support of decision making process of on-site commander during outstanding emergencies Back up of FRB control room functionality within Integrated Safety Centre of Moravian-Silesian region
- 9. Dimensions: length: 6 945 mm width: 1 993 mm height: 3 010 mm Cabin designed for 2 people Space divided into two rooms: control room space for on-site commander staff Lightning mast (4 x 500 W), power generator (MCR technology, air-conditioning, lightning) Mobile Control Room – technical solution Vehicle is based on platform of MERCEDES BENZ SPRINTER 315 CDI 43 (110kW)
- 10. Radio communication Durable tablet for data communication with control room and navigation MCR – Cabin
- 11. Designed for work of 2 dispatchers Main tools are: notebooks usage of the same SW as dispatchers in ISC touchscreens 2nd monitor or analog and digital RDST control mobile phones multifunctional printer MCR – Space for control room
- 12. Situated in the rear part of vehicle Equipped with adjustable table, 2 benches (with storage place) Screen any video inputs, sharing GIS information from control room, possibility of video conference etc. Microphone voice recording when needed MCR – Space for on-site commander staff
- 13. MCR – Data communication system GIS ISC ORACLE FRB MSR HASIS CRISIS MGMT SRV NServer Spojar 6 Internet Spojar 6HASIS GIS ISC NServer MDD ORACLE XE MCR Data communication via LTE modem using VPN (nowadays satcom as a back up is in process of tendering) GISCln
- 14. MCR – SW for dispatching
- 15. MCR – Geographic Information System
- 16. MCR – SW for informational support
- 17. In case of any problems inside of ISC (fire or another emergency situation), there‘s process of re-routing of emergency calls to predetermined mobile phones. Then dispatchers can move to the fire station (200 m) where MCR is situated and continue with their work using technology of MCR. MCR - ISC backup function (FRB)
- 18. MCR is predetermined to be deployed during long term or complicated emergencies. Real deployment of MCR Some examples: 2008 Train accident Speed train hit the collapsed bridge construction (7 dead, 66 injured people) 2009 Leakage of dangerous substances Leakage of chlorin from water treatment plant 2012 Forest fire Big forest fire in mountain area (10 ha)
- 19. Annual participation as a support tool of on-site commander during huge air show „NATO DAYS“ Around 200 000 of visitors during the weekend Area of around 30 ha with aerial and ground show of military planes and vehicles as well as show of emergency services (FRB, Police, Municipal Police and EMS) Real deployment of MCR
- 20. Participation in large-scale exercises Dispatchers dedicated to work with MCR are trained monthly Training
- 21. Any questions ??? Mobile Control Room
Editor's Notes
- #2: in terms of Fire rescue brigade of Moravian-Silesian region Czech republic