Emotional intelligence soft skill communication

This document defines emotional intelligence as a person's ability to understand their own emotions and the emotions of others to act appropriately. It discusses models of emotional intelligence proposed by Daniel Goleman, Mayer, Salovey & Caruso, and BarOn. Attributes of emotional intelligence include self-awareness, self-regulation, empathy, and social skills. The document explains that emotional intelligence is important for performance, health, relationships, and social intelligence and argues that EQ is better than IQ for success in life. It concludes by listing habits that can help raise emotional intelligence.