Facebook for Business
                      By Nick Armstrong -- IAmNickArmstrong.com -- @ImNickArmstrong




Tuesday, April 12, 2011
I run WTF Marketing.

                 I’m 25, live in Colorado and
                sometimes pretend to be Spock.

               I teach weekly classes on web
              marketing and volunteer at the
                     Loveland SBDC.


Tuesday, April 12, 2011
What are we covering?
              Personal Profiles
                     Maximize Privacy
                     Friend Lists
                     Selective Exclusion
              Groups
              Pages
                     Landing Pages
                     Events
                     Apps
                     Analytics
                     Promotion
              Facebook Ads
                     Demographics




Tuesday, April 12, 2011
Let’s Get Started



Tuesday, April 12, 2011
Facebook 101
             Not just for posting embarrassing
              photos and stalking anymore.

           We", okay. Maybe mostly stalking.

             Remember that until recently,
           Facebook was for co"ege students to
              find people to hook up with.


Tuesday, April 12, 2011
Facebook by the Numbers

                                                   If Facebook were a country,
                                                   it would be the 3rd most
                                                   populous in the world
                                                   (~600k in 2011) behind
                                                   China and India.

                                                   Over 150 million are using
                                                   Facebook mobile.

                          Steve Kay / Jellybeans



Tuesday, April 12, 2011
Facebook by the Numbers


                                                         In short, everybody,
                                                         and their mother,
                                                         and their grandmother
                                                         (including mine)
                                                         are on Facebook.



                          Scott Beale / Laughing Squid



Tuesday, April 12, 2011
No, really... as of January 4, 2011

                                                         Female - 55%

                                                         Male - 43.4%

                                                         Aged 18 to 24 - 30.9%       (fastest growing)




                                                         Aged 35 to 54 - 27%

                                                         Total US users - 147 million
                                                         Source: Facebook Ads Data



                          Scott Beale / Laughing Squid



Tuesday, April 12, 2011
Personal Profiles



Tuesday, April 12, 2011
What’s a Profile for?


              A Person. Not a Business.

              Seriously: using a Profile
              for your business will get
              you banned.




Tuesday, April 12, 2011
Create an Account




                          Don’t do this.



Tuesday, April 12, 2011
Why Not?
                                     Do this.

              It’s a lot harder to get
              traction for your page with
              no personal profile.

              You may end up penniless
              and broke.
                              This is OK too,
                               but harder.


Tuesday, April 12, 2011
Friend requests           Messages                                      News Feed


                          Friend Requests

                                                                   Your profile
                                               Post an update              Events



                          Groups
                                            Comments and Likes
      Games and apps

                                                                 Find more friends




                             The Home Screen
Tuesday, April 12, 2011
Privacy Options
                                                             Add/edit info



                          Other info fields


                           Avatar
                                             Remove post




                                    Your Profile
Tuesday, April 12, 2011
Now What?
                          Add in as much data as you are
                          comfortable with. You can
                          change privacy settings for each
                          piece.

                          Finding friends makes it easier
                          to gain fans down the road.

                          Don’t Friend people you don’t
                          know.

                          Upload a photo - use the same
                          one as in your other profiles.

Tuesday, April 12, 2011
Click here




                                  This appears




                          Adding Info
Tuesday, April 12, 2011
Uploading Your Photo
Tuesday, April 12, 2011
What Happens When You
                Like Something
Tuesday, April 12, 2011
Tagging Photos
                          (and untagging)
Tuesday, April 12, 2011
Important
             Lock down your privacy settings.
                          Like, right now.




Tuesday, April 12, 2011
First, Create Friend Lists



                          Click on Account on the
                          upper-right

                          Click on “Edit Friends”




Tuesday, April 12, 2011
Create a list


                                    Remove Friend


     Friend Lists




                          Building a Friend List
Tuesday, April 12, 2011
Click here

                          This appears

                                                             Pick a meaningful name




                                                   Select some peeps

                                         Then click here. You can add/edit later!

Tuesday, April 12, 2011
Friends Lists, Explained
              No notifications are sent
              when you add someone to a
              list.

              You can set individual
              privacy settings for each list.

              You can post something on
              your wall specifically for a
              list or exclude a list (even
              individuals).


Tuesday, April 12, 2011
Friends Lists, Explained
              Some list ideas:

                     Family You Like

                     Family You Don’t Like

                     Jerkfaces

                     Liberals

                     Conservatives

                     Tries To Sell Me Stuff


Tuesday, April 12, 2011
Mouse over

                                          This appears
                                                         Click




                          Add to a list


                    Adding People to a List
Tuesday, April 12, 2011
Accessing Privacy Settings


                          Set up lists FIRST

                          Click on Account on the
                          upper-right

                          Click on “Privacy Settings”




Tuesday, April 12, 2011
Bad idea.




            My favorite




                              Your Profile
Tuesday, April 12, 2011
Tuesday, April 12, 2011
Most important setting
                                      anywhere, ever. Fix this now.




                          Apps and Sharing
Tuesday, April 12, 2011
Any application your friends add can see whatever is still checked in this box.
              By Default, Farmville knows your sexual orientation, what you look like, and
                           where you like to shop. How do you feel about that?



Tuesday, April 12, 2011
Block and Ignore
Tuesday, April 12, 2011
Block Applications
Tuesday, April 12, 2011
The actual setting:




                          What the Public Sees
Tuesday, April 12, 2011
Exclude lists/friends

                           Write here




                          Posting Something
                            To Your Wall
Tuesday, April 12, 2011
Publish to or exclude lists/friends




Tuesday, April 12, 2011
Mouse over any post to see this X. You can mark things as spam,
                          hide ads, block apps, and even unlike pages with it. You can also just
                          hide the individual post or posts from that page/person/app in the
                                                         future.



Tuesday, April 12, 2011
Then




                          Creating An Event
Tuesday, April 12, 2011
Invite Friends
Tuesday, April 12, 2011
Groups



Tuesday, April 12, 2011
Groups: New and Improved

              In many ways groups may
              out-perform pages. Pages
              are very static, meant to
              disseminate information
              and brand your customers.

              Groups, on the other hand,
              are inherently social.



Tuesday, April 12, 2011
Post documents and events
             Group Type




                                         Chat to group




                            Groups have
                          Members and Walls
Tuesday, April 12, 2011
Modify notification settings




Tuesday, April 12, 2011
Tuesday, April 12, 2011
A Note on
          Group Types
         Open: Members and Content visible


            Closed: Members visible, Content
                       Hidden


                Secret: Members and Content
                          Hidden

Tuesday, April 12, 2011
Building a Business Page



Tuesday, April 12, 2011
Step 1: Search for Coca-Cola.

                                                          Click here.




                            Step 3:
                          Click here.
                                            Step 2: Scroll down.
Tuesday, April 12, 2011
You’ve got choices!
                (you can change your mind later - they
                     decide what info you enter)
Tuesday, April 12, 2011
Build Your First Page
              Big Tips:

                     Don’t blindly add everybody.

                     Be engaging - not a bullhorn!

                     Correct (square) logo format.

                     Promote, but remember it’s not
                     yours (Facebook belongs to
                     Facebook).

                     Get versed in the TOS.



Tuesday, April 12, 2011
Reviving an Old Page?
Tuesday, April 12, 2011
Add Info and Edit
                            Your Settings
Tuesday, April 12, 2011
Page Setup

              Restrict visibility with this
              setting

              Determine which tab
              people land on when first
              visiting here




Tuesday, April 12, 2011
Enter Basic Business Info
Tuesday, April 12, 2011
Separation of Interests?
Tuesday, April 12, 2011
Upload a Logo (square!)
Tuesday, April 12, 2011
Featured Likes
                           and Owners
Tuesday, April 12, 2011
Promotion
                          (Badge is easiest)
Tuesday, April 12, 2011
Adding Admins
Tuesday, April 12, 2011
Adding and Removing
                          App Tabs
Tuesday, April 12, 2011
Creating Events
Tuesday, April 12, 2011
Creating Events
Tuesday, April 12, 2011
Using Facebook
                           As Your Page
Tuesday, April 12, 2011
Allows you to post on any page
         you’ve liked (as your business)
Tuesday, April 12, 2011
Like Other Pages
                           To Drive Traffic
Tuesday, April 12, 2011
Import Your Blog




Tuesday, April 12, 2011
Custom Landing Page


              This is much more difficult
              than it used to be.

              But, there’s an easy solution
              (it comes at a cost).




Tuesday, April 12, 2011
The Easy Way:
                          Pagemodo.com
Tuesday, April 12, 2011
The Hard Way:
                          Build a Custom App
Tuesday, April 12, 2011
Remember this URL




              Create a 520px wide page
                 on your web server
Tuesday, April 12, 2011
Creating an App

              Visit www.facebook.com/
              developers and click Allow.

              Click on “Set Up New
              App”

              Name your app and click
              Agree.



Tuesday, April 12, 2011
Name your app,
                           set your icons.
Tuesday, April 12, 2011
Enter the URL of the page you created earlier here




         Enter up to 16 characters in
         the Tab Name, set the URL
Tuesday, April 12, 2011
When You Save Settings
                       Click Here
Tuesday, April 12, 2011
Tuesday, April 12, 2011
Understanding Insights



Tuesday, April 12, 2011
Meta Analytics
Tuesday, April 12, 2011
Demographics:
                   Marketable or Just Fun?
Tuesday, April 12, 2011
Like Sources
Tuesday, April 12, 2011
Find the Patterns in Usage
Tuesday, April 12, 2011
Facebook Ads



Tuesday, April 12, 2011
To Create An Ad
Tuesday, April 12, 2011
Here’s the Cool Part...
Tuesday, April 12, 2011
Thanks!
                  Nick Armstrong
               IAmNickArmstrong.com
                 @ImNickArmstrong



Tuesday, April 12, 2011

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Facebook for Business Owners

  • 1. Facebook for Business By Nick Armstrong -- IAmNickArmstrong.com -- @ImNickArmstrong Tuesday, April 12, 2011
  • 2. I run WTF Marketing. I’m 25, live in Colorado and sometimes pretend to be Spock. I teach weekly classes on web marketing and volunteer at the Loveland SBDC. Tuesday, April 12, 2011
  • 3. What are we covering? Personal Profiles Maximize Privacy Friend Lists Selective Exclusion Groups Pages Landing Pages Events Apps Analytics Promotion Facebook Ads Demographics Tuesday, April 12, 2011
  • 5. Facebook 101 Not just for posting embarrassing photos and stalking anymore. We", okay. Maybe mostly stalking. Remember that until recently, Facebook was for co"ege students to find people to hook up with. Tuesday, April 12, 2011
  • 6. Facebook by the Numbers If Facebook were a country, it would be the 3rd most populous in the world (~600k in 2011) behind China and India. Over 150 million are using Facebook mobile. Steve Kay / Jellybeans Tuesday, April 12, 2011
  • 7. Facebook by the Numbers In short, everybody, and their mother, and their grandmother (including mine) are on Facebook. Scott Beale / Laughing Squid Tuesday, April 12, 2011
  • 8. No, really... as of January 4, 2011 Female - 55% Male - 43.4% Aged 18 to 24 - 30.9% (fastest growing) Aged 35 to 54 - 27% Total US users - 147 million Source: Facebook Ads Data Scott Beale / Laughing Squid Tuesday, April 12, 2011
  • 10. What’s a Profile for? A Person. Not a Business. Seriously: using a Profile for your business will get you banned. Tuesday, April 12, 2011
  • 11. Create an Account Don’t do this. Tuesday, April 12, 2011
  • 12. Why Not? Do this. It’s a lot harder to get traction for your page with no personal profile. You may end up penniless and broke. This is OK too, but harder. Tuesday, April 12, 2011
  • 13. Friend requests Messages News Feed Friend Requests Your profile Post an update Events Groups Comments and Likes Games and apps Find more friends The Home Screen Tuesday, April 12, 2011
  • 14. Privacy Options Add/edit info Other info fields Avatar Remove post Your Profile Tuesday, April 12, 2011
  • 15. Now What? Add in as much data as you are comfortable with. You can change privacy settings for each piece. Finding friends makes it easier to gain fans down the road. Don’t Friend people you don’t know. Upload a photo - use the same one as in your other profiles. Tuesday, April 12, 2011
  • 16. Click here This appears Adding Info Tuesday, April 12, 2011
  • 18. What Happens When You Like Something Tuesday, April 12, 2011
  • 19. Tagging Photos (and untagging) Tuesday, April 12, 2011
  • 20. Important Lock down your privacy settings. Like, right now. Tuesday, April 12, 2011
  • 21. First, Create Friend Lists Click on Account on the upper-right Click on “Edit Friends” Tuesday, April 12, 2011
  • 22. Create a list Remove Friend Friend Lists Building a Friend List Tuesday, April 12, 2011
  • 23. Click here This appears Pick a meaningful name Select some peeps Then click here. You can add/edit later! Tuesday, April 12, 2011
  • 24. Friends Lists, Explained No notifications are sent when you add someone to a list. You can set individual privacy settings for each list. You can post something on your wall specifically for a list or exclude a list (even individuals). Tuesday, April 12, 2011
  • 25. Friends Lists, Explained Some list ideas: Family You Like Family You Don’t Like Jerkfaces Liberals Conservatives Tries To Sell Me Stuff Tuesday, April 12, 2011
  • 26. Mouse over This appears Click Add to a list Adding People to a List Tuesday, April 12, 2011
  • 27. Accessing Privacy Settings Set up lists FIRST Click on Account on the upper-right Click on “Privacy Settings” Tuesday, April 12, 2011
  • 28. Bad idea. My favorite Your Profile Tuesday, April 12, 2011
  • 30. Most important setting anywhere, ever. Fix this now. Apps and Sharing Tuesday, April 12, 2011
  • 31. Any application your friends add can see whatever is still checked in this box. By Default, Farmville knows your sexual orientation, what you look like, and where you like to shop. How do you feel about that? Tuesday, April 12, 2011
  • 32. Block and Ignore Tuesday, April 12, 2011
  • 34. The actual setting: What the Public Sees Tuesday, April 12, 2011
  • 35. Exclude lists/friends Write here Posting Something To Your Wall Tuesday, April 12, 2011
  • 36. Publish to or exclude lists/friends Tuesday, April 12, 2011
  • 37. Mouse over any post to see this X. You can mark things as spam, hide ads, block apps, and even unlike pages with it. You can also just hide the individual post or posts from that page/person/app in the future. Tuesday, April 12, 2011
  • 38. Then Creating An Event Tuesday, April 12, 2011
  • 41. Groups: New and Improved In many ways groups may out-perform pages. Pages are very static, meant to disseminate information and brand your customers. Groups, on the other hand, are inherently social. Tuesday, April 12, 2011
  • 42. Post documents and events Group Type Chat to group Groups have Members and Walls Tuesday, April 12, 2011
  • 45. A Note on Group Types Open: Members and Content visible Closed: Members visible, Content Hidden Secret: Members and Content Hidden Tuesday, April 12, 2011
  • 46. Building a Business Page Tuesday, April 12, 2011
  • 47. Step 1: Search for Coca-Cola. Click here. Step 3: Click here. Step 2: Scroll down. Tuesday, April 12, 2011
  • 48. You’ve got choices! (you can change your mind later - they decide what info you enter) Tuesday, April 12, 2011
  • 49. Build Your First Page Big Tips: Don’t blindly add everybody. Be engaging - not a bullhorn! Correct (square) logo format. Promote, but remember it’s not yours (Facebook belongs to Facebook). Get versed in the TOS. Tuesday, April 12, 2011
  • 50. Reviving an Old Page? Tuesday, April 12, 2011
  • 51. Add Info and Edit Your Settings Tuesday, April 12, 2011
  • 52. Page Setup Restrict visibility with this setting Determine which tab people land on when first visiting here Tuesday, April 12, 2011
  • 53. Enter Basic Business Info Tuesday, April 12, 2011
  • 55. Upload a Logo (square!) Tuesday, April 12, 2011
  • 56. Featured Likes and Owners Tuesday, April 12, 2011
  • 57. Promotion (Badge is easiest) Tuesday, April 12, 2011
  • 59. Adding and Removing App Tabs Tuesday, April 12, 2011
  • 62. Using Facebook As Your Page Tuesday, April 12, 2011
  • 63. Allows you to post on any page you’ve liked (as your business) Tuesday, April 12, 2011
  • 64. Like Other Pages To Drive Traffic Tuesday, April 12, 2011
  • 65. Import Your Blog Tuesday, April 12, 2011
  • 66. Custom Landing Page This is much more difficult than it used to be. But, there’s an easy solution (it comes at a cost). Tuesday, April 12, 2011
  • 67. The Easy Way: Pagemodo.com Tuesday, April 12, 2011
  • 68. The Hard Way: Build a Custom App Tuesday, April 12, 2011
  • 69. Remember this URL Create a 520px wide page on your web server Tuesday, April 12, 2011
  • 70. Creating an App Visit www.facebook.com/ developers and click Allow. Click on “Set Up New App” Name your app and click Agree. Tuesday, April 12, 2011
  • 71. Name your app, set your icons. Tuesday, April 12, 2011
  • 72. Enter the URL of the page you created earlier here Enter up to 16 characters in the Tab Name, set the URL Tuesday, April 12, 2011
  • 73. When You Save Settings Click Here Tuesday, April 12, 2011
  • 77. Demographics: Marketable or Just Fun? Tuesday, April 12, 2011
  • 79. Find the Patterns in Usage Tuesday, April 12, 2011
  • 81. To Create An Ad Tuesday, April 12, 2011
  • 82. Here’s the Cool Part... Tuesday, April 12, 2011
  • 83. Thanks! Nick Armstrong IAmNickArmstrong.com @ImNickArmstrong Tuesday, April 12, 2011