How to Master
Facebook Timeline
and Ads




                WHITE
                PAPER
Introduction 						3

	   New Reach Generator Product		 4

	   New Facebook Ad Units                         		             6

	   Timeline Is Here		   			8

	   Tie It All Together 				                                  13

	Conclusion 		           			                                  15




                             www.buddymedia.com    © 2012 Buddy Media Inc. Proprietary and Confidential   2
Introduction
     At the first-ever Facebook Marketing Conference,
     Facebook relaunched its advertising platform to
     put the Facebook Page at the center of your paid,
     owned and earned media strategies.
     While you likely have read about the new products, you’re probably wondering: “What now?” What
     should you be doing to capitalize on the new functionalities and possibilities now present in the
     Facebook ecosystem? And what does this all mean for the way you approach an overall marketing
     strategy on Facebook?

     Here are the four biggest topics you need to know in light of the Facebook Marketing Conference:

        •	New Reach Generator product: This gives brands the option to pay Facebook for
          guaranteed News Feed distribution of up to 75 percent of their fans.

        •	New ad units: The content you post on your Page is the ad unit. This means you will no
          longer create separate ad copy on Facebook.

        •	Timeline is here: All Facebook Pages will move to Timeline by March 31, 2012.

        •	Tie it all together: Optimize your content strategy with our insights and best practices.

     We’ll discuss each of these in depth so that you can immediately begin evaluating and utilizing the
     power provided by these new product releases.




                                                               www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   3
New Reach Generator Product
    Use the Facebook Reach Generator to Significantly
    Increase Your Reach
    According to Facebook, content that brands post to Facebook Pages reaches only about
    16 percent of their fans. This is often a pain point for many brands, which is why Facebook
    launched a new ad product for guaranteed distribution.

    Reach Generator lets you pay to guarantee that your Posts reach up to 75 percent of your fans
    each month. What will this mean for you? Reach Generator can more than double your average
    reach. In turn, engagement will more than double, thus exposing your Posts to your fans'
    friends, who will engage and expose others. The result is an incredible viral lift for your brand.



    Invest in Content to Engage Your Fans
    The lines between paid, owned and earned media are now gone. You’ve already invested in your
    fans—now invest in the content that engages them. Reach Generator gets you the distribution
    you desire. Though you’re explicitly paying for distribution only, you’re inherently paying for
    significantly more engagement. This engagement is Facebook gold. Your EdgeRank score will
    skyrocket, giving you more stories to buy against using socially enabled ads.

    All ads in Facebook will begin as content initially posted to a Page. You will no longer need to
    create separate Facebook ad copy, because the content you publish to Facebook and the data
    associated with it is the front end of the ad system. Continue to create great content, just as
    you have in the past, and then use engagement metrics to distribute the most engaging content
    further. Users can now engage with that content anywhere on Facebook, whether it’s on your
    Page or in ads. Facebook said it best: “Ads are more effective when they start from Page Posts.”




                                                           www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   4
Your ads are your
        content. In this
    example, Ben & Jerry’s
    took a highly engaging
      Post and turned it
          into an ad.




www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   5
New Facebook Ad Units 
   Understand the Options Within Facebook Ads
   There are two general categories of Facebook ads:

      •	Premium Ads. Today, these ads are purchased directly from Facebook. Brands will now be
        able to turn any Post made to their Page into a premium ad. Instead of appearing only on the
        Facebook homepage, as they did in the past, premium ads will now appear in four places:
        the News Feed, the right-hand navigation menu, the mobile News Feed and the log-out
        screen. The idea behind these ads is to put relevant content in front of an audience while also
        leveraging a user’s social connections to give the ad social context.

      •	Marketplace Ads. These ads appear on the right-hand navigation menu of the Facebook
        experience. Marketplace ads are bought directly through the Facebook self-serve portal,
        or through third-party API technology such as Buddy Media. These familiar ads provide
        opportunities to target by location, interests, time and demographic information.




                                                                                      The graphic shows
                                                                                          the different
                                                                                       opportunities for
                                                                                     advertisements within
                                                                                  the Facebook ecosystem.
                                                                                      New opportunities
                                                                                    include mobile and the
                                                                                        log-out screen.




                                                             www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   6
Marketplace ads,
                                                                      which display on
                                                                     the right-hand side
                                                                      of the News Feed
                                                                    and Timeline, can be
                                                                   targeted toward users
                                                                        in any number
                                                                           of ways.




Let Your Fans Choose Your Ad Creative for You
You need to monitor your engagement data in real time to make the right decisions about what
content to amplify and when. This is not an easy shift and might require a change in strategy within
your organization. However, we’re moving away from the age in which you simply create one version
of an ad and then distribute it. Now, people can voice their opinion with ‘Likes,’ Comments,
‘Shares’ and clicks. Be prepared to buy distribution for the content that becomes most engaging
to the right audience.




                                                          www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   7
Timeline Is Here
    Create Great Content for Your Page with Timeline
    Pages have been given even more prominence by Facebook, and now include a homepage with a
    canvas to tell your brand’s story. Your fans can check out the latest content and campaigns at the top
    of the Page, as well as easily explore the history of your company.

    You now also have large, above-the-fold real estate on all of your landing tabs, campaign content and
    applications. Facebook is at your whim; program it any way you want.




                                                                                        The use of the
                                                                                        new aesthetic
                                                                                       functionality of
                                                                                    Timeline immediately
                                                                                    conveys the desired
                                                                                         brand image
                                                                                         for Subway.




                                                               www.buddymedia.com    © 2012 Buddy Media Inc. Proprietary and Confidential   8
Old Spice uses a
                                                                                           bright, bold cover
                                                                                            photo to grab the
                                                                                           attention of users,
                                                                                           making a product
                                                                                           such as deodorant
                                                                                              very exciting.


Cover Photo and Apps
All of your Pages now have a slick new cover photo. There are also four large images for your tabs,
front and center, directly beneath the cover photo. These are all orderable, with the exception of
photos, which must remain in the left-hand spot. Your logo displays to the bottom left of the cover
photo, and lastly, an info section appears to the left of your tabs.

Facebook also released a set of guidelines for your cover photos. Be sure to check them out here:
https://www.facebook.com/help?faq=%20276329115767498.

The biggest restrictions include no price or purchase information; no contact information; no
references to user calls to action, particularly in regards to Facebook functionality; and no stolen, false
or deceptive intellectual property.

Lastly, make sure you create assets that utilize the different-sized canvasses on your Timeline:

   •	Cover Photo: 851 x 315 pixels

   •	Logo: 180 x 180 pixels

   •	Tab Image: 111 x 74 pixels




                                                             www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   9
New Timeline Page Functionality
The functionality of brands’ Timelines is very similar to that of personal profiles, with a few extra
options. Tabs now have even more space in which they can display on the Page (810 pixels in
width), so plan to adjust your design according to the new dimensions. Preview your tab before
publishing in both 520- and 810-pixel widths in order to see whether extensive updating is necessary.
ProfileBuddy™, powered by Buddy Media, gives you the ability to preview in both widths. Additionally,
the extra real estate gives you the ability to add even more content. A new third column of sapplets
within ProfileBuddy gives users the space and functionality to do more with tabs than ever before.




                                                                                     The ability to add a
                                                                                     third sapplet within
                                                                                     ProfileBuddy in the
                                                                                     Buddy Media social
                                                                                    marketing suite gives
                                                                                    brands extra flexibility
                                                                                        for their tabs.




       The SXSW Coffee
     Cash Cart tab on the
      Buddy Media Page
      uses a background
      image to utilize the
      extra space on the
     810-pixel-width tabs.




                                                          www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   10
Pinned Posts
Pinned Posts are a great way to highlight engaging content and drive traffic to any number of online
destinations. Though setting up a default landing tab is no longer an option, pinning a Post to the
left-hand side of your Timeline will keep a Post at the top of the Page for up to seven days. This is
a great way to guarantee that anyone who comes to your Page will see your most important and
engaging content. Devise a strategy for pinned Posts to ensure you are effectively using this
functionality to present users with the right content on a regular basis.




                                                                              This Walmart
                                                                               pinned Post
                                                                            reflects a large,
                                                                           high-quality image
                                                                           of a featured dish
                                                                              for its users.




                                                            www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   11
Fill Your Timeline with Content
Tell the story of your company. You have the opportunity to put your entire company history in
photos, videos and text on your Timeline. Timeline allows you to star, hide and milestone all stories
on your Timeline. Make it visual and utilize the entire canvas. When you make the switch to Timeline,
all of your current content will come with you. Complement that by filling in the details that you
haven’t yet had a chance to highlight—in particular, those events and milestones that occurred before
Facebook even existed!




                                                                                       The Today Show
                                                                                       filled in much of
                                                                                      the show’s history
                                                                                       upon the launch
                                                                                      of its Timeline and
                                                                                      featured a primate
                                                                                     anchor on the show
                                                                                        from February
                                                                                              1953.




                                                          www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   12
Tie It All Together
    Tie It All Together—Build Your Fan Base
    Brands that empower their connections to sell, share and engage on their behalf create
    shareholder value. Now is the time to focus on your audience development and engagement
    efforts using content, Timeline, News Feed and tabs. The Buddy Media social marketing suite helps
    you do this with our Sapplet Library and powerful geotargeting, publishing, moderating and analytics
    features in ConversationBuddy™.




                                                                                                 American Girl
                                                                                              grows its fan base
                                                                                              through engaging
                                                                                             Posts and links to its
                                                                                                Facebook tabs.




    Use Reach Generator to Get More Visibility, Traffic
    and Page Engagement
    Users have already opted in to receive updates from your brand by clicking the ‘Like’ button.
    Reach Generator ensures that they see it. With all of this new engagement, users need compelling
    experiences once they land on the Page. This is why tabs are now even more important. The new
    distribution options and pinned Posts give you the means to share effectively and efficiently, and tabs
    become a true home for content on Facebook, even more than before.




                                                                www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   13
The Ford Mustang
                                                                                         tab on the Ford
                                                                                     Mustang Page provides
                                                                                     a great deal of content
                                                                                       and social activity
                                                                                         with which fans
                                                                                           can engage.




           Buddy Media
         empowers you to
      take a Post created in
     ConversationBuddy and
  easily monitor its engagement
    —then promote that story
         using a Facebook
         paid ad to amplify
           engagement.




Add Facebook Paid Ads to Create More
Engagement—Then Amplify It
Publishing the right content at the right time is critical. Once you’ve done that, make sure everyone
can see it by amplifying with paid ads. Targeting that content to friends of fans and non-fans using
demographic and geographic information will help engage friends of your fans while driving more
connections in the process. It’s a virtuous cycle of continuous returns, in which any engagement,
whether on Pages or in ads, will surface through both.




                                                            www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   14
Conclusion
   The Old Versus the New
   With the old method of owned, earned and paid distribution on Facebook, the number of people you
   were able to reach with content was marred by the lack of fans who were actually able to see a Post
   made by your brand (only 16 percent, according to Facebook).

   With the new method, that number is significantly greater because of the potential of Reach
   Generator. With Reach Generator, at least 75 percent of your fans can see a Post made by your
   brand. The new model of distribution allows you to reach 3.5 times the number of people with
   your content.

   With these numbers in mind, it’s essential to take advantage of the opportunities provided by the new
   Facebook announcements.

      •	Create great content with Timeline

      •	Amplify content with the new Facebook ad models

      •	 Ensure distribution using Reach Generator

   To see how Buddy Media can help you create, monitor and amplify your content,
   register for a demo today!


   Any comments?
   Contact us at info@buddymedia.com, or follow us on:


                  facebook.com/buddymedia

                  twitter.com/buddymedia

                 buddymedia.com

                  linkedin.com/company/buddy-media

                  youtube.com/buddymedia

                  +Buddy Media




                                                             www.buddymedia.com   © 2012 Buddy Media Inc. Proprietary and Confidential   15

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How to-master-timeline-and-ads

  • 1. How to Master Facebook Timeline and Ads WHITE PAPER
  • 2. Introduction  3 New Reach Generator Product 4 New Facebook Ad Units  6 Timeline Is Here 8 Tie It All Together  13 Conclusion 15 www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 2
  • 3. Introduction At the first-ever Facebook Marketing Conference, Facebook relaunched its advertising platform to put the Facebook Page at the center of your paid, owned and earned media strategies. While you likely have read about the new products, you’re probably wondering: “What now?” What should you be doing to capitalize on the new functionalities and possibilities now present in the Facebook ecosystem? And what does this all mean for the way you approach an overall marketing strategy on Facebook? Here are the four biggest topics you need to know in light of the Facebook Marketing Conference: • New Reach Generator product: This gives brands the option to pay Facebook for guaranteed News Feed distribution of up to 75 percent of their fans. • New ad units: The content you post on your Page is the ad unit. This means you will no longer create separate ad copy on Facebook. • Timeline is here: All Facebook Pages will move to Timeline by March 31, 2012. • Tie it all together: Optimize your content strategy with our insights and best practices. We’ll discuss each of these in depth so that you can immediately begin evaluating and utilizing the power provided by these new product releases. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 3
  • 4. New Reach Generator Product Use the Facebook Reach Generator to Significantly Increase Your Reach According to Facebook, content that brands post to Facebook Pages reaches only about 16 percent of their fans. This is often a pain point for many brands, which is why Facebook launched a new ad product for guaranteed distribution. Reach Generator lets you pay to guarantee that your Posts reach up to 75 percent of your fans each month. What will this mean for you? Reach Generator can more than double your average reach. In turn, engagement will more than double, thus exposing your Posts to your fans' friends, who will engage and expose others. The result is an incredible viral lift for your brand. Invest in Content to Engage Your Fans The lines between paid, owned and earned media are now gone. You’ve already invested in your fans—now invest in the content that engages them. Reach Generator gets you the distribution you desire. Though you’re explicitly paying for distribution only, you’re inherently paying for significantly more engagement. This engagement is Facebook gold. Your EdgeRank score will skyrocket, giving you more stories to buy against using socially enabled ads. All ads in Facebook will begin as content initially posted to a Page. You will no longer need to create separate Facebook ad copy, because the content you publish to Facebook and the data associated with it is the front end of the ad system. Continue to create great content, just as you have in the past, and then use engagement metrics to distribute the most engaging content further. Users can now engage with that content anywhere on Facebook, whether it’s on your Page or in ads. Facebook said it best: “Ads are more effective when they start from Page Posts.” www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 4
  • 5. Your ads are your content. In this example, Ben & Jerry’s took a highly engaging Post and turned it into an ad. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 5
  • 6. New Facebook Ad Units  Understand the Options Within Facebook Ads There are two general categories of Facebook ads: • Premium Ads. Today, these ads are purchased directly from Facebook. Brands will now be able to turn any Post made to their Page into a premium ad. Instead of appearing only on the Facebook homepage, as they did in the past, premium ads will now appear in four places: the News Feed, the right-hand navigation menu, the mobile News Feed and the log-out screen. The idea behind these ads is to put relevant content in front of an audience while also leveraging a user’s social connections to give the ad social context. • Marketplace Ads. These ads appear on the right-hand navigation menu of the Facebook experience. Marketplace ads are bought directly through the Facebook self-serve portal, or through third-party API technology such as Buddy Media. These familiar ads provide opportunities to target by location, interests, time and demographic information. The graphic shows the different opportunities for advertisements within the Facebook ecosystem. New opportunities include mobile and the log-out screen. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 6
  • 7. Marketplace ads, which display on the right-hand side of the News Feed and Timeline, can be targeted toward users in any number of ways. Let Your Fans Choose Your Ad Creative for You You need to monitor your engagement data in real time to make the right decisions about what content to amplify and when. This is not an easy shift and might require a change in strategy within your organization. However, we’re moving away from the age in which you simply create one version of an ad and then distribute it. Now, people can voice their opinion with ‘Likes,’ Comments, ‘Shares’ and clicks. Be prepared to buy distribution for the content that becomes most engaging to the right audience. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 7
  • 8. Timeline Is Here Create Great Content for Your Page with Timeline Pages have been given even more prominence by Facebook, and now include a homepage with a canvas to tell your brand’s story. Your fans can check out the latest content and campaigns at the top of the Page, as well as easily explore the history of your company. You now also have large, above-the-fold real estate on all of your landing tabs, campaign content and applications. Facebook is at your whim; program it any way you want. The use of the new aesthetic functionality of Timeline immediately conveys the desired brand image for Subway. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 8
  • 9. Old Spice uses a bright, bold cover photo to grab the attention of users, making a product such as deodorant very exciting. Cover Photo and Apps All of your Pages now have a slick new cover photo. There are also four large images for your tabs, front and center, directly beneath the cover photo. These are all orderable, with the exception of photos, which must remain in the left-hand spot. Your logo displays to the bottom left of the cover photo, and lastly, an info section appears to the left of your tabs. Facebook also released a set of guidelines for your cover photos. Be sure to check them out here: https://www.facebook.com/help?faq=%20276329115767498. The biggest restrictions include no price or purchase information; no contact information; no references to user calls to action, particularly in regards to Facebook functionality; and no stolen, false or deceptive intellectual property. Lastly, make sure you create assets that utilize the different-sized canvasses on your Timeline: • Cover Photo: 851 x 315 pixels • Logo: 180 x 180 pixels • Tab Image: 111 x 74 pixels www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 9
  • 10. New Timeline Page Functionality The functionality of brands’ Timelines is very similar to that of personal profiles, with a few extra options. Tabs now have even more space in which they can display on the Page (810 pixels in width), so plan to adjust your design according to the new dimensions. Preview your tab before publishing in both 520- and 810-pixel widths in order to see whether extensive updating is necessary. ProfileBuddy™, powered by Buddy Media, gives you the ability to preview in both widths. Additionally, the extra real estate gives you the ability to add even more content. A new third column of sapplets within ProfileBuddy gives users the space and functionality to do more with tabs than ever before. The ability to add a third sapplet within ProfileBuddy in the Buddy Media social marketing suite gives brands extra flexibility for their tabs. The SXSW Coffee Cash Cart tab on the Buddy Media Page uses a background image to utilize the extra space on the 810-pixel-width tabs. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 10
  • 11. Pinned Posts Pinned Posts are a great way to highlight engaging content and drive traffic to any number of online destinations. Though setting up a default landing tab is no longer an option, pinning a Post to the left-hand side of your Timeline will keep a Post at the top of the Page for up to seven days. This is a great way to guarantee that anyone who comes to your Page will see your most important and engaging content. Devise a strategy for pinned Posts to ensure you are effectively using this functionality to present users with the right content on a regular basis. This Walmart pinned Post reflects a large, high-quality image of a featured dish for its users. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 11
  • 12. Fill Your Timeline with Content Tell the story of your company. You have the opportunity to put your entire company history in photos, videos and text on your Timeline. Timeline allows you to star, hide and milestone all stories on your Timeline. Make it visual and utilize the entire canvas. When you make the switch to Timeline, all of your current content will come with you. Complement that by filling in the details that you haven’t yet had a chance to highlight—in particular, those events and milestones that occurred before Facebook even existed! The Today Show filled in much of the show’s history upon the launch of its Timeline and featured a primate anchor on the show from February 1953. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 12
  • 13. Tie It All Together Tie It All Together—Build Your Fan Base Brands that empower their connections to sell, share and engage on their behalf create shareholder value. Now is the time to focus on your audience development and engagement efforts using content, Timeline, News Feed and tabs. The Buddy Media social marketing suite helps you do this with our Sapplet Library and powerful geotargeting, publishing, moderating and analytics features in ConversationBuddy™. American Girl grows its fan base through engaging Posts and links to its Facebook tabs. Use Reach Generator to Get More Visibility, Traffic and Page Engagement Users have already opted in to receive updates from your brand by clicking the ‘Like’ button. Reach Generator ensures that they see it. With all of this new engagement, users need compelling experiences once they land on the Page. This is why tabs are now even more important. The new distribution options and pinned Posts give you the means to share effectively and efficiently, and tabs become a true home for content on Facebook, even more than before. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 13
  • 14. The Ford Mustang tab on the Ford Mustang Page provides a great deal of content and social activity with which fans can engage. Buddy Media empowers you to take a Post created in ConversationBuddy and easily monitor its engagement —then promote that story using a Facebook paid ad to amplify engagement. Add Facebook Paid Ads to Create More Engagement—Then Amplify It Publishing the right content at the right time is critical. Once you’ve done that, make sure everyone can see it by amplifying with paid ads. Targeting that content to friends of fans and non-fans using demographic and geographic information will help engage friends of your fans while driving more connections in the process. It’s a virtuous cycle of continuous returns, in which any engagement, whether on Pages or in ads, will surface through both. www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 14
  • 15. Conclusion The Old Versus the New With the old method of owned, earned and paid distribution on Facebook, the number of people you were able to reach with content was marred by the lack of fans who were actually able to see a Post made by your brand (only 16 percent, according to Facebook). With the new method, that number is significantly greater because of the potential of Reach Generator. With Reach Generator, at least 75 percent of your fans can see a Post made by your brand. The new model of distribution allows you to reach 3.5 times the number of people with your content. With these numbers in mind, it’s essential to take advantage of the opportunities provided by the new Facebook announcements. • Create great content with Timeline • Amplify content with the new Facebook ad models • Ensure distribution using Reach Generator To see how Buddy Media can help you create, monitor and amplify your content, register for a demo today! Any comments? Contact us at [email protected], or follow us on:   facebook.com/buddymedia   twitter.com/buddymedia  buddymedia.com   linkedin.com/company/buddy-media   youtube.com/buddymedia   +Buddy Media www.buddymedia.com © 2012 Buddy Media Inc. Proprietary and Confidential 15