IBM Collaboration Solutions cognitive and roadmap update - September 2016
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IBM is advancing its collaboration solutions through cognitive systems, emphasizing that their future product directions are subject to change without commitment. The partnership with Cisco aims to enhance collaboration with Watson, addressing issues like information overload and tool-switching among enterprise employees. IBM successfully transitioned 500,000 users to its cloud-based collaboration platform, IBM Verse, within nine months, significantly improving innovation and operational efficiency.
IBM Collaboration Solutions cognitive and roadmap update - September 2016
- 1. IBM Collaboration Solutions Offering Management & Design Ed Brill, Vice President REDEFINE EVERYDAY WORK WITH WATSON
- 2. IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 2
- 3. 3 By the year 2020, about 1.7 megabytes of new information will be created every second for every human on the planet.* *Forbes, 2015
- 4. 4 Tomorrow’s disruptors will seize a new level of digital intelligence with insight from all data. Data possessed Data outside firewall Data that’s coming Structured and active Unstructured and dark + +
- 5. 5 Cognitive systems… UNDERSTAND REASON LEARN INTERACT imagery, language, and other unstructured data like humans do. by grasping underlying concepts and forming hypotheses to infer and extract ideas. With each data point and interaction, they develop and sharpen expertise. They never stop learning. With abilities to see, talk, and hear, cognitive systems interact with humans in a relatable way.
- 6. 6 Cognitive systems are different. Can make use of virtually all data They are not programmed, but pose answers based on data and probability Can support and interact with humans
- 7. 7 Every time you open your computer, you shouldn’t have to start from scratch. Watson is redefining everyday work.
- 8. © 2015 IBM Corporation Expert Advisors Understand your work Learn over time Offer answers and insights Personal Assistance Prioritize work Handle common tasks Surface functions and recommend actions based on behavior Our solutions have two essential cognitive elements
- 9. 9 Imagine virtual assistance that isn’t hard-coded. It evolves with you and helps you solve problems.
- 10. 10 Rules engine Cognitive “Read my new email. Reply that I’m on my way.” “I’d like to see new research documents on diabetes. Did the new medication get FDA approval yet?”
- 11. 11 Watson learns from every interaction and helps you get work done
- 20. 20 Addressing today’s collaboration trends Finding experts and information is the biggest challenge to 2/3 of enterprise employees (IDC) Cognitive capabilities are the missing link in collaboration today Information overload and tool switching create barriers to effective collaboration (Forrester) Cloud & mobile growth changed expectations– workers want to consume and share anywhere
- 22. May 2016 IBM and Cisco: Redefining everyday work with Watson Calls Jabber/Spark Meetings WebEx Messaging Jabber/Spark Social IBM Connections Mail & calendar IBM Verse Cognitive Watson APIs
- 23. “THE IBM AND CISCO PARTNERSHIP IS A VERY SPECIFIC EXAMPLE OF A GROWING MARKET FOR ‘COGNITIVELY ENABLED’ APPLICATIONS…IDC SEES A FUTURE WHERE ALMOST ALL ENTERPRISE AND COLLABORATIVE APPLICATIONS HAVE ELEMENTS WHERE THE SOFTWARE PROVIDES AUTOMATED ASSISTANCE, RECOMMENDATIONS, AND PREDICTIONS…” IDC, COGNITIVE COLLABORATION: AUGMENTING THE WAY WE WORK JULY 2016, DOC # US41577916
- 25. © IBM Corporation Verse Cognitive Cisco Feature richness Connections Cognitive Cisco Orient Me Cloud Data migration Resiliency Marketplace Where are we now?
- 26. Verse On-premises: Innovation everywhere Verse cloud experience for existing Domino environments Customers can have the cloud user experience on their own premise Verse Mail & Calendar Verse APIs Ported for Domino APIs for Profiles, Files, Search Domino Mail Verse Mail & Calendar Data Index service Connections UIINFRASTRUCTURE
- 27. Updated September 2016 Connections - Considerations 1. OrientMe Users have awareness of what’s important and can focus on what matters by filtering out the noise (Cognitive) 2. Enhanced Community Experience Users can build compelling social team sites quickly to broadcast or collaborate and add their own apps / content / look&feel to match their internal or external use case 3. User Onboarding Users will be taken through the process of completing their profile, expanding their network and identifying communities relevant to their roles, so that they can quickly and more easily get started using connections 4. Enhanced Files Experience Users can manage their personal files with the latest and greatest capabilities like folder sync 5. Cisco Meeting Integration Users can join meetings from anywhere within Connections, present Files so that they loose no time looking for the right tools at the right time
- 28. Business Problem Business Benefits Process Solution ComponentsTransformation “Our new collaboration environment makes it even easier for our people to drive business outcomes.” —Ed Brill, Vice President, IBM IBM Technology Delivering cloud collaboration with IBM Verse to 500,000 users in just nine months To support innovation and offer integrated mail and collaboration on the cloud, IBM aimed to transition all employees to Verse quickly and non- disruptively. IBM delivered a cloud-based collaboration platform for its 500,000 users in just nine months —saving millions of dollars per year, nurturing innovation and shortening time to market for new services. • Up to 5,000 mail boxes moved to the cloud per day • 500,000 users onboarded within just nine months • Unlocks innovation across the business •IBM® Connections™ Cloud S1 •IBM Verse™ The original plan to move IBMers over the course of two years was disrupted to complete the move at a pace never before seen in the industry. Read Full Case StudyWatch the Video
- 29. Project Toscana
- 30. First class user experience Built for the Cognitive era Born in the cloud Extensible and open platform Ready for the enterprise Project Toscana Strategy
- 31. 31 Toscana Platform (Cognitive Services and APIs) Apps IBM & Third Party Toscana App – Teams and Outcomes Conversations Content Commitments Bots Integrations Understands conversations Services are built to be consumed in other business tools Email and Chat Content creation and sharing Voice and Video Business applications As well as an app Toscana is a platform
- 32. Q&A
- 33. THANK YOU Redefine everyday work with Watson.