IBM Web Mail Training for
Outlook and Gmail Users

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Home Page
Click the Mail icon to
go to your inbox
Click the Mail icon to
go to your inbox
Your activity stream
shows all the
updates to content
and people that you
follow
Your activity stream
shows all the
updates to content
and people that you
follow
Inbox
Click on the
column header to
change the sort
Click on the
column header to
change the sort
Action Bar
Hover over buttons to see popup help
Buttons are dual buttons. Click on them and
they bring up the default form. Click on the
small triangle on the right side of the button
and you will see a list of options.
Action Bar
Hover over buttons to see popup help
Buttons are dual buttons. Click on them and
they bring up the default form. Click on the
small triangle on the right side of the button
and you will see a list of options.
J u s t s t a r t t y p in g t o
l o c a t e s o m e t h i n g w it h
q u ic k f in d
Search
The search box is
always on the top
right in the toolbar
The search box is
always on the top
right in the toolbar
Search
Default search scope depends on what
you have open. If you are in your mail,
it will search all your mail. If you are in
your calendar, it will search your
calendar. Click the down arrow to refine
the search scope
Default search scope depends on what
you have open. If you are in your mail,
it will search all your mail. If you are in
your calendar, it will search your
calendar. Click the down arrow to refine
the search scope
Show
Use Show button to
show/hide preview
pane and sidebar
Use Show button to
show/hide preview
pane and sidebar
Preview
Click to hide, drag to
re-size preview
pane
Click to hide, drag to
re-size preview
pane
Sidebar
Drag to expand
sidebar
(open/thin/closed)
Drag to expand
sidebar
(open/thin/closed)
Day at a Glance
See your day at a
glance
See your day at a
glance
Day at a Glance
Click the date to pull up a
calendar and navigate to
a different day
Click the date to pull up a
calendar and navigate to
a different day

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Unread Marks
Bold emails are unread.
Toggle unread marks with
Mark As button
Bold emails are unread.
Toggle unread marks with
Mark As button
Viewing Attachments
Expand the Attachments
section to download or view
attachments
Expand the Attachments
section to download or view
attachments
Reply Options
Reply optionsReply options
Follow-up Flags
Set a flag to follow-up
on an email
Set a flag to follow-up
on an email
Follow-up Flags
Follow-up Flags
Flag is set.
Sort inbox by flags or
use Follow Up view
Flag is set.
Sort inbox by flags or
use Follow Up view
Folders
Use the folder icon to
move or copy an email
to a Folder
Use the folder icon to
move or copy an email
to a Folder
Folders
Select the folder and
click OK
Select the folder and
click OK
Selecting Multiple Messages
Ctrl-click or Shift-click
to select multiple
messages
Ctrl-click or Shift-click
to select multiple
messages
Act on them all at once
Drag into a folder as a group
Or Delete
Act on them all at once
Drag into a folder as a group
Or Delete
Sending email
Click New MessageClick New Message
Addressing
Start typing in the To
field for smart
Type Ahead
Start typing in the To
field for smart
Type Ahead
Addressing
Click To to search
the address book
Click To to search
the address book
Addressing
Signature
Set up your signature in
Preferences – Mail - Signature
Set up your signature in
Preferences – Mail - Signature
PreferencesPreferences
Editing
Rich formatting tools are
available from toolbar
Rich formatting tools are
available from toolbar
Save as Draft
Click Save as
Draft if you want
to come back
and work on the
email later
Click Save as
Draft if you want
to come back
and work on the
email later
Delivery Options
Set importance, request return
receipt, mark confidential,
prevent copying and more...
Set importance, request return
receipt, mark confidential,
prevent copying and more...
Delivery Options
Keep private will prevent recipient
from forwarding the content of the
email to someone else
Keep private will prevent recipient
from forwarding the content of the
email to someone else
Sending Email
Send or
Send and file into a folder a the
same time
Send or
Send and file into a folder a the
same time
In Preferences under
Mail-General-Sending, you can select
Save sent mail: Always keep a copy,
Don't keep a copy, Always prompt
In Preferences under
Mail-General-Sending, you can select
Save sent mail: Always keep a copy,
Don't keep a copy, Always prompt

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Responding to Invitations
Response buttonsResponse buttons
Accept – puts on calendar and sends
response back to chair
Decline – sends decline notice back
Tentatively Accept-pencils it into your
calendar
Delegate-lets you to send the invite to
someone else
Accept – puts on calendar and sends
response back to chair
Decline – sends decline notice back
Tentatively Accept-pencils it into your
calendar
Delegate-lets you to send the invite to
someone else
Responding to Repeating Meetings
Declining a repeating meeting invitation
will decline the entire string.
If you want to only decline some of the
repeating meetings, accept the main
invitation and decline the individual
instances you cannot attend
Declining a repeating meeting invitation
will decline the entire string.
If you want to only decline some of the
repeating meetings, accept the main
invitation and decline the individual
instances you cannot attend
Responding to Invitations
Click to AcceptClick to Accept
Meeting Notices
Depending on
Preference settings,
the invitation may
stay in inbox marked
accepted
Depending on
Preference settings,
the invitation may
stay in inbox marked
accepted
Remove processed invitations automatically
by setting preference:
Preferences- Calendar- Display - Displaying
Calendar Entries in Mail Views - Remove
Meeting invitations from inbox after you've
responded to them
You can also use the delete key to remove
notices from the inbox
Remove processed invitations automatically
by setting preference:
Preferences- Calendar- Display - Displaying
Calendar Entries in Mail Views - Remove
Meeting invitations from inbox after you've
responded to them
You can also use the delete key to remove
notices from the inbox
Creating Calendar Entries
Switch to your
calendar
Switch to your
calendar
Creating Calendar Entries
Double-click on the
time slot in the
Calendar or Click
New
Double-click on the
time slot in the
Calendar or Click
New
Calendar Entry Types
Default type is
defined in
Preferences
Default type is
defined in
Preferences
Meeting: allows you to invite others
Appointment: is for you alone
All Day Event: shows in your calendar for the
entire day and blocks your free time by
default
Anniversary: allows you to easily enter an
event that repeats yearly
Reminder: lets you pin something to your
calendar and set an alarm, it does not block
your free time
Meeting: allows you to invite others
Appointment: is for you alone
All Day Event: shows in your calendar for the
entire day and blocks your free time by
default
Anniversary: allows you to easily enter an
event that repeats yearly
Reminder: lets you pin something to your
calendar and set an alarm, it does not block
your free time
Time Zones
You can specify the
time zone of the
meeting start and
end times
You can specify the
time zone of the
meeting start and
end times
Toggle Show/Hide
time Zone control
Toggle Show/Hide
time Zone control
Add Invitees
Add InviteesAdd Invitees
Add other invitee
types. Optional and
FYI invitees will not be
included in a free time
search. FYI invitees
will not be able to
accept the invitation
Add other invitee
types. Optional and
FYI invitees will not be
included in a free time
search. FYI invitees
will not be able to
accept the invitation
Select Calendar Options
Select OptionsSelect Options
Categorize with
keywords that
will help you
find your
meeting when
you search
Categorize with
keywords that
will help you
find your
meeting when
you search
Find Available Time
Click find
Available Time
to do a free time
search
Click find
Available Time
to do a free time
search
Find Available Time
Slide to a time where
everyone is available
Slide to a time where
everyone is available
Expand Recommended
Times view to have system
suggest times
Expand Recommended
Times view to have system
suggest times
Send Invitations
Save and Send InvitationsSave and Send Invitations

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Instant Messaging
Click Sametime Contacts
to access instant
messaging contact list
Click Sametime Contacts
to access instant
messaging contact list
Instant Messaging
The gear gives you
access to Actions and
Preferences
The gear gives you
access to Actions and
Preferences
Instant Messaging
See the person's
availability
Double-click a name to
start a chat
See the person's
availability
Double-click a name to
start a chat
Start typing a name into
the search bar to find
someone quickly
Start typing a name into
the search bar to find
someone quickly
Instant Messaging
Change my statusChange my status

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Add Sender to Address Book
Click More and then Add
Sender to Contacts
Click More and then Add
Sender to Contacts
Open Address Book
Click Contact icon to open
address book
Click Contact icon to open
address book
Contacts
ViewsViews
Open Contacts that have
been delegated to you
Open Contacts that have
been delegated to you
Add a new contact or
create a personal group
Add a new contact or
create a personal group
Forward contact(s) to
others
Forward contact(s) to
others

Home Page

Inbox

Email

Calendaring

Instant Messaging

Contacts

Tricks
Agenda
Delegate Access to your Mail, Calendar or Contacts
Select DelegationSelect Delegation
Open your PreferencesOpen your Preferences
Add Person or GroupAdd Person or Group
Delegate Access to your Mail, Calendar or Contacts
Set how much access you
want the person to have
Set how much access you
want the person to have
Mail Rules
To get the mail rules interface
expand Tools and click Rules
To Create a rule, click New Rule
in the action bar
To get the mail rules interface
expand Tools and click Rules
To Create a rule, click New Rule
in the action bar
Setting Out of Office
Open Out of Office in
Action bar under More
Open Out of Office in
Action bar under More
Setting Out of Office
Tab through and
configure the settings,
then click Enable & Close
Tab through and
configure the settings,
then click Enable & Close
Can use if you are going
out of the office for just a
couple of hours
Can use if you are going
out of the office for just a
couple of hours
Copy an email to a Calendar Entry
Calendar entry will be pre-
populated with contents
of email and everyone on
the email will be added to
the invitee list
Calendar entry will be pre-
populated with contents
of email and everyone on
the email will be added to
the invitee list
Automatically Include Conference Call Bridge on Invites
Enter it under Preferences
– Calendar – Meeting
When creating invite click
“Add: Call In Number”
Enter it under Preferences
– Calendar – Meeting
When creating invite click
“Add: Call In Number”
Q&A

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IBM iNotes Training for Outlook and Gmail Users

  • 1. IBM Web Mail Training for Outlook and Gmail Users
  • 3. Home Page Click the Mail icon to go to your inbox Click the Mail icon to go to your inbox Your activity stream shows all the updates to content and people that you follow Your activity stream shows all the updates to content and people that you follow
  • 4. Inbox Click on the column header to change the sort Click on the column header to change the sort Action Bar Hover over buttons to see popup help Buttons are dual buttons. Click on them and they bring up the default form. Click on the small triangle on the right side of the button and you will see a list of options. Action Bar Hover over buttons to see popup help Buttons are dual buttons. Click on them and they bring up the default form. Click on the small triangle on the right side of the button and you will see a list of options. J u s t s t a r t t y p in g t o l o c a t e s o m e t h i n g w it h q u ic k f in d
  • 5. Search The search box is always on the top right in the toolbar The search box is always on the top right in the toolbar
  • 6. Search Default search scope depends on what you have open. If you are in your mail, it will search all your mail. If you are in your calendar, it will search your calendar. Click the down arrow to refine the search scope Default search scope depends on what you have open. If you are in your mail, it will search all your mail. If you are in your calendar, it will search your calendar. Click the down arrow to refine the search scope
  • 7. Show Use Show button to show/hide preview pane and sidebar Use Show button to show/hide preview pane and sidebar
  • 8. Preview Click to hide, drag to re-size preview pane Click to hide, drag to re-size preview pane
  • 9. Sidebar Drag to expand sidebar (open/thin/closed) Drag to expand sidebar (open/thin/closed)
  • 10. Day at a Glance See your day at a glance See your day at a glance
  • 11. Day at a Glance Click the date to pull up a calendar and navigate to a different day Click the date to pull up a calendar and navigate to a different day
  • 13. Unread Marks Bold emails are unread. Toggle unread marks with Mark As button Bold emails are unread. Toggle unread marks with Mark As button
  • 14. Viewing Attachments Expand the Attachments section to download or view attachments Expand the Attachments section to download or view attachments
  • 16. Follow-up Flags Set a flag to follow-up on an email Set a flag to follow-up on an email
  • 18. Follow-up Flags Flag is set. Sort inbox by flags or use Follow Up view Flag is set. Sort inbox by flags or use Follow Up view
  • 19. Folders Use the folder icon to move or copy an email to a Folder Use the folder icon to move or copy an email to a Folder
  • 20. Folders Select the folder and click OK Select the folder and click OK
  • 21. Selecting Multiple Messages Ctrl-click or Shift-click to select multiple messages Ctrl-click or Shift-click to select multiple messages Act on them all at once Drag into a folder as a group Or Delete Act on them all at once Drag into a folder as a group Or Delete
  • 22. Sending email Click New MessageClick New Message
  • 23. Addressing Start typing in the To field for smart Type Ahead Start typing in the To field for smart Type Ahead
  • 24. Addressing Click To to search the address book Click To to search the address book
  • 26. Signature Set up your signature in Preferences – Mail - Signature Set up your signature in Preferences – Mail - Signature PreferencesPreferences
  • 27. Editing Rich formatting tools are available from toolbar Rich formatting tools are available from toolbar
  • 28. Save as Draft Click Save as Draft if you want to come back and work on the email later Click Save as Draft if you want to come back and work on the email later
  • 29. Delivery Options Set importance, request return receipt, mark confidential, prevent copying and more... Set importance, request return receipt, mark confidential, prevent copying and more...
  • 30. Delivery Options Keep private will prevent recipient from forwarding the content of the email to someone else Keep private will prevent recipient from forwarding the content of the email to someone else
  • 31. Sending Email Send or Send and file into a folder a the same time Send or Send and file into a folder a the same time In Preferences under Mail-General-Sending, you can select Save sent mail: Always keep a copy, Don't keep a copy, Always prompt In Preferences under Mail-General-Sending, you can select Save sent mail: Always keep a copy, Don't keep a copy, Always prompt
  • 33. Responding to Invitations Response buttonsResponse buttons Accept – puts on calendar and sends response back to chair Decline – sends decline notice back Tentatively Accept-pencils it into your calendar Delegate-lets you to send the invite to someone else Accept – puts on calendar and sends response back to chair Decline – sends decline notice back Tentatively Accept-pencils it into your calendar Delegate-lets you to send the invite to someone else
  • 34. Responding to Repeating Meetings Declining a repeating meeting invitation will decline the entire string. If you want to only decline some of the repeating meetings, accept the main invitation and decline the individual instances you cannot attend Declining a repeating meeting invitation will decline the entire string. If you want to only decline some of the repeating meetings, accept the main invitation and decline the individual instances you cannot attend
  • 35. Responding to Invitations Click to AcceptClick to Accept
  • 36. Meeting Notices Depending on Preference settings, the invitation may stay in inbox marked accepted Depending on Preference settings, the invitation may stay in inbox marked accepted Remove processed invitations automatically by setting preference: Preferences- Calendar- Display - Displaying Calendar Entries in Mail Views - Remove Meeting invitations from inbox after you've responded to them You can also use the delete key to remove notices from the inbox Remove processed invitations automatically by setting preference: Preferences- Calendar- Display - Displaying Calendar Entries in Mail Views - Remove Meeting invitations from inbox after you've responded to them You can also use the delete key to remove notices from the inbox
  • 37. Creating Calendar Entries Switch to your calendar Switch to your calendar
  • 38. Creating Calendar Entries Double-click on the time slot in the Calendar or Click New Double-click on the time slot in the Calendar or Click New
  • 39. Calendar Entry Types Default type is defined in Preferences Default type is defined in Preferences Meeting: allows you to invite others Appointment: is for you alone All Day Event: shows in your calendar for the entire day and blocks your free time by default Anniversary: allows you to easily enter an event that repeats yearly Reminder: lets you pin something to your calendar and set an alarm, it does not block your free time Meeting: allows you to invite others Appointment: is for you alone All Day Event: shows in your calendar for the entire day and blocks your free time by default Anniversary: allows you to easily enter an event that repeats yearly Reminder: lets you pin something to your calendar and set an alarm, it does not block your free time
  • 40. Time Zones You can specify the time zone of the meeting start and end times You can specify the time zone of the meeting start and end times Toggle Show/Hide time Zone control Toggle Show/Hide time Zone control
  • 41. Add Invitees Add InviteesAdd Invitees Add other invitee types. Optional and FYI invitees will not be included in a free time search. FYI invitees will not be able to accept the invitation Add other invitee types. Optional and FYI invitees will not be included in a free time search. FYI invitees will not be able to accept the invitation
  • 42. Select Calendar Options Select OptionsSelect Options Categorize with keywords that will help you find your meeting when you search Categorize with keywords that will help you find your meeting when you search
  • 43. Find Available Time Click find Available Time to do a free time search Click find Available Time to do a free time search
  • 44. Find Available Time Slide to a time where everyone is available Slide to a time where everyone is available Expand Recommended Times view to have system suggest times Expand Recommended Times view to have system suggest times
  • 45. Send Invitations Save and Send InvitationsSave and Send Invitations
  • 47. Instant Messaging Click Sametime Contacts to access instant messaging contact list Click Sametime Contacts to access instant messaging contact list
  • 48. Instant Messaging The gear gives you access to Actions and Preferences The gear gives you access to Actions and Preferences
  • 49. Instant Messaging See the person's availability Double-click a name to start a chat See the person's availability Double-click a name to start a chat Start typing a name into the search bar to find someone quickly Start typing a name into the search bar to find someone quickly
  • 50. Instant Messaging Change my statusChange my status
  • 52. Add Sender to Address Book Click More and then Add Sender to Contacts Click More and then Add Sender to Contacts
  • 53. Open Address Book Click Contact icon to open address book Click Contact icon to open address book
  • 54. Contacts ViewsViews Open Contacts that have been delegated to you Open Contacts that have been delegated to you Add a new contact or create a personal group Add a new contact or create a personal group Forward contact(s) to others Forward contact(s) to others
  • 56. Delegate Access to your Mail, Calendar or Contacts Select DelegationSelect Delegation Open your PreferencesOpen your Preferences Add Person or GroupAdd Person or Group
  • 57. Delegate Access to your Mail, Calendar or Contacts Set how much access you want the person to have Set how much access you want the person to have
  • 58. Mail Rules To get the mail rules interface expand Tools and click Rules To Create a rule, click New Rule in the action bar To get the mail rules interface expand Tools and click Rules To Create a rule, click New Rule in the action bar
  • 59. Setting Out of Office Open Out of Office in Action bar under More Open Out of Office in Action bar under More
  • 60. Setting Out of Office Tab through and configure the settings, then click Enable & Close Tab through and configure the settings, then click Enable & Close Can use if you are going out of the office for just a couple of hours Can use if you are going out of the office for just a couple of hours
  • 61. Copy an email to a Calendar Entry Calendar entry will be pre- populated with contents of email and everyone on the email will be added to the invitee list Calendar entry will be pre- populated with contents of email and everyone on the email will be added to the invitee list
  • 62. Automatically Include Conference Call Bridge on Invites Enter it under Preferences – Calendar – Meeting When creating invite click “Add: Call In Number” Enter it under Preferences – Calendar – Meeting When creating invite click “Add: Call In Number”
  • 63. Q&A