PiT Briefing - Glenn Walker - Executive Director, ICT Renewal and Strategic Sourcing, DSITIA. 14 Feb 2014
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The Queensland government is updating its ICT renewal strategy, focusing on industry feedback and improvements in procurement and sourcing processes. Key initiatives include addressing market opportunities for SMEs, clearing procurement backlog, and enhancing flexibility in ICT service contracts. Future plans involve strategic procurement enhancements and developing a more agile and integrated decision-making framework for ICT services.
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PiT Briefing - Glenn Walker - Executive Director, ICT Renewal and Strategic Sourcing, DSITIA. 14 Feb 2014
- 1. Queensland Government ICT Renewal industry update Glenn Walker
- 2. ICT Renewal update • • • • • ICT Action plan highlights Addressing industry feedback Outcomes of ICT sourcing improvements Progress to ITaaS ITaaS contract and commercial aspects
- 3. Recap - What you told us. Procuremen t Innovatio n Business growth
- 4. So what have we done for you lately ? • • • • Better opportunities to grow the SME market IP sharing Private sector procurement pain point analysis Pre-qualified vendors – – – – Strategy and planning services Business change services Program and project gated assurance services Further categories are to be released • Numerous market opportunities. • Cleared the GITC backlog
- 5. What’s next on our radar • • • • ITaaS and ICT contestability roadmaps Strategic procurement plans Implementing the ICT Innovation Portal Build an ITaaS contract framework and guidelines • Next round of sourcing improvements • Helping Queensland business grow with GITC and industry qualification changes. • Better reuse of EME and industry engagement outcomes across the sector
- 6. The ITaaS journey – where we are at • • • • • Strategy Policy ITaaS decision framework ITaaS ‘build a contract’ Procurement vehicles – EC&C – IaaS – SAM
- 7. Whole-of-government ICT sourcing review Key findings •Agencies and the ICT industry share the same pain in delivering greater customer value – Time and Cost – Central strategic ICT decision making should be more agile and integrated – A lack of flexible, scalable models for procurement – Degree of variability in process – The gap between ICT-as-a-Service vision and legacy ICT procurement process reality
- 8. Whole-of-government ICT sourcing review Top 6 recommendations •Implement short term reform actions as a priority •Redefine our strategic ICT procurement •Modify ITaaS procurement agenda •Ensure there is greater consistency in ICT procurement policy across agencies •Continue to develop a scalable/flexible risk, liability and contract management framework •Targeted re-investment in ICT procurement people
- 9. Future of ITaaS Contracts Provide all the advice required • Module 10a is filling a •short term requirement to term outcome. but will inform the medium develop fit for purpose as-aservice arrangements. • The existing module 10 – Managed Service, will • become –as-a-service. Ensure the State meets its obligations • Supporting the as-a-service module will be two • Ensure terms and conditions key artefacts. are workable for the varying types of ITaaS arrangements. • Industry will be widely consulted.
- 10. Future of ITaaS Contracts Provide all the advice required • Module 10a is filling a •short term requirement to term outcome. but will inform the medium develop fit for purpose as-aservice arrangements. • The existing module 10 – Managed Service, will • Ensure the State meets its become –as-a-service. obligations • Supporting the as-a-service module and be two • Ensure terms will conditions are workable for the varying key artefacts. types of ITaaS arrangements. • Industry will be widely consulted.
Editor's Notes
- #3: Thanks to the industry Last time we spoke the context of the ICT action plan
- #4: Addressing industry feedback 3 Clear and simple Objectives Focus on people is important People deliver outcomes not technology
- #5: I hope you can see that our on-going commitment to you all is to continue to work together on making business easier. Whilst we have a long way to its great that we are making real change, quickly
- #6: ITaaS Specific workshops are now under way with agency leads on Action Plan deliverables – the ICT as-a-Service (Roadmaps) workshop took place on the 29 January Strategic Procurement planbs Action Plan item 7.06 – Deliver ICT Procurement Reform (short term) The short term reform will drive quick wins including: increases to minimum quote thresholds a simple ICT contractual framework for ICT procurements up to $1 million early and up-front market engagement will be embedded into all projects during business case development Outcomes Faster, agile and simplified means by which to engage Red tape reduction SME growth opportunities Better business cases
- #7: ITaaS The electronic communication and collaboration panel (email) is currently being finalised (On Shore) Responses to IaaS panel ITO under evaluation – operational by the end of April SAM is now operational – WOG implementation has been structured to incorporate a phased approach, 3 agencies have been identified for a POC Action Plan deliverables 8.01 Government cloud strategy launch and associated guidance/decision framework documentation – end of February 8.02 Government as-a-service policy - which includes an off shore data policy will be released on the QGCIO portal (under initiatives) this week.
- #8: Relates to ICT Strategy 2013-2017 and ICT Strategy Action Plan alignment: 7.03 (Develop a new ICT sourcing policy), 7.06 (Deliver ICT procurement reform – short term) Commenced in November 2013 – ongoing until Feb/March 2014 Aim to understand the major pain points of the ICT industry and Queensland Government when supplying or purchasing ICT capability Key findings Significant lag between changing ICT vision and ICT procurement practices. Urgent need for strategic ICT leadership function to play an agile and empowering role Significant lack of real ICT procurement experience and commercial acumen within the public sector – this frustrates the public sector more than the ICT industry. No two Agencies follow the same process. A tendency to focus on effects rather than causes in ICT procurement pain (WoG ICT procurement policy change is not the primary issue) The cost of procurement processes – both the public and the private sector accept that Queensland pays twice due to poor and slow process. Delivery of customer capability is challenged by ICT procurement processes (not policy)
- #9: Clarify and communicate a clearly defined role, delegation and accountability for strategic ICT procurement. Make urgent changes to ITaaS procurement to enable agility (templates, delegation, accountability, thresholds, models, contracts, training) Central ICT procurement policy repository – to drive greater consistency in policy interpretation, application and extension by Agencies Action Plan item 7.06 – Deliver ICT Procurement Reform (short term) The short term reform will drive quick wins including: increases to minimum quote thresholds a simple ICT contractual framework for ICT procurements up to $1 million early and up-front market engagement will be embedded into all projects during business case development Outcomes Faster, agile and simplified means by which to engage Red tape reduction SME growth opportunities Better business cases
- #10: Clarify and communicate a clearly defined role, delegation and accountability for strategic ICT procurement. Make urgent changes to ITaaS procurement to enable agility (templates, delegation, accountability, thresholds, models, contracts, training) Central ICT procurement policy repository – to drive greater consistency in policy interpretation, application and extension by Agencies Action Plan item 7.06 – Deliver ICT Procurement Reform (short term) The short term reform will drive quick wins including: increases to minimum quote thresholds a simple ICT contractual framework for ICT procurements up to $1 million early and up-front market engagement will be embedded into all projects during business case development Outcomes Faster, agile and simplified means by which to engage Red tape reduction SME growth opportunities Better business cases