Infosys, founded in 1981 by N.R. Narayana Murthy and colleagues, is a global consulting and IT services company listed on NYSE, with a client base that includes Fortune 500 companies and a significant employee base of over 228,000 as of 2019. The organization utilizes a matrix structure allowing employees to collaborate across departments, enhancing problem-solving and development, but it can also lead to confusion regarding roles and performance assessments. Infosys prioritizes building long-term client relationships, with over 97% of its revenue coming from existing customers.