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WWW.INNOVATIONLEADERS.ORG
Lessons	
  from	
  the	
  Leaders	
  
2011/12	
  Analysis	
  Summary	
  
18	
  April	
  2011	
  
WWW.INNOVATIONLEADERS.ORG
Background	
  Context	
  on	
  the	
  InnovaBon	
  Leaders	
  Analysis	
  
WWW.INNOVATIONLEADERS.ORG
For	
  the	
  past	
  ten	
  years	
  we	
  have	
  analysed	
  the	
  innovaBon	
  
performance	
  of	
  over	
  1500	
  firms	
  and	
  profiled	
  the	
  leaders	
  
Eight	
  key	
  areas	
  are	
  examined	
  as	
  input	
  into	
  the	
  annual	
  assessments:	
  
	
  
1.  OrganisaBonal	
  culture	
  and	
  supporBng	
  structure	
  
2.  Strategic	
  focus	
  on	
  innovaBon	
  and	
  its	
  role	
  in	
  driving	
  corporate	
  growth	
  
3.  Number	
  of	
  major	
  new	
  product	
  launches	
  and	
  relaBve	
  success	
  raBos	
  
4.  Growth	
  in	
  revenues,	
  profits	
  and	
  market	
  capitalisaBon	
  
5.  Average	
  margin	
  per	
  product	
  or	
  customer	
  
6.  Investment	
  in	
  innovaBon-­‐related	
  acBviBes	
  such	
  as	
  R&D	
  and	
  markeBng	
  	
  
7.  Brand	
  value	
  and	
  human	
  capital	
  growth	
  
8.  Peer	
  review	
  from	
  within	
  the	
  sector	
  
	
  	
  
WWW.INNOVATIONLEADERS.ORG
At	
  the	
  core	
  of	
  the	
  analysis,	
  for	
  each	
  sector	
  we	
  look	
  at	
  a	
  
raBo	
  of	
  innovaBon	
  impact	
  to	
  the	
  resources	
  being	
  deployed	
  
	
  
Each	
  algorithm	
  is	
  based	
  on: 	
   	
  InnovaBon	
  Output	
  
	
   	
   	
   	
   	
   	
  	
  	
  InnovaBon	
  Input	
  
Company	
  
CapabiliBes	
  
InnovaBon	
  Input	
   InnovaBon	
  Output	
  
Together this provides what we believe to be the most accurate assessment of current innovation impact
WWW.INNOVATIONLEADERS.ORG
Ten	
  years	
  ago,	
  the	
  capabiliBes	
  that	
  made	
  a	
  difference	
  in	
  
innovaBon	
  were	
  clearly	
  idenBfiable	
  and	
  a	
  focus	
  for	
  all	
  
The	
  tradi*onal	
  areas	
  for	
  a0en*on	
  have	
  been:	
  
1.  Clear	
  strategic	
  focus	
  on	
  building	
  and	
  exploiBng	
  core	
  competences	
  
2.  Using	
  mulB-­‐funcBonal	
  teams	
  to	
  drive	
  innovaBon	
  across	
  the	
  organisaBon	
  
3.  AdopBng	
  stage-­‐gate	
  processes	
  to	
  manage	
  new	
  product	
  development	
  
4.  Engaging	
  the	
  voice	
  of	
  the	
  customer	
  and	
  new	
  sources	
  of	
  consumer	
  insight	
  
	
  	
  
These are now hygiene factors – everyone uses similar approaches so they make no real difference
WWW.INNOVATIONLEADERS.ORG
In	
  recent	
  years,	
  InnovaBon	
  Leaders	
  have	
  variously	
  been	
  
developing	
  new	
  capabiliBes	
  to	
  shi	
  performance	
  up	
  a	
  gear	
  
Recent	
  areas	
  of	
  focus	
  include:	
  
•  Open	
  InnovaBon	
  especially	
  around	
  external	
  sourcing	
  of	
  innovaBon	
  
•  Strategic	
  collaboraBon	
  between	
  companies	
  across	
  sector	
  boundaries	
  
•  Engaging	
  customers	
  in	
  the	
  heart	
  of	
  the	
  innovaBon	
  process	
  
•  Using	
  longer	
  term	
  foresight	
  to	
  be]er	
  inform	
  on	
  emerging	
  opportuniBes	
  
	
  
	
  	
  These will also become commodities so organisations are looking at the new leaders for inspiration
WWW.INNOVATIONLEADERS.ORG
We	
  assess	
  25	
  sectors	
  and	
  cover	
  a	
  wide	
  range	
  of	
  businesses	
  
so	
  we	
  can	
  highlight	
  the	
  successes	
  in	
  different	
  industries	
  	
  
Aerospace	
  
Airlines	
  
AutomoBve	
  
Chemicals	
  
Consumer	
  Electronics	
  
Energy	
  
Fashion	
  Retail	
  
Food	
  and	
  Drink	
  
General	
  Retail	
  
Household	
  Goods	
  
Hotels	
  and	
  Leisure	
  
Insurance	
  
IT	
  Hardware	
  
	
  
	
  
IT	
  Services	
  
LogisBcs	
  
Media	
  and	
  Entertainment	
  
Medical	
  Devices	
  
Office	
  Equipment	
  
PharmaceuBcals	
  
Retail	
  Banking	
  
Soware	
  
Sports	
  Goods	
  
Telecom	
  Equipment	
  
Telecom	
  Operators	
  
Toys	
  and	
  Games	
  
WWW.INNOVATIONLEADERS.ORG
Throughout	
  the	
  past	
  decade,	
  the	
  InnovaBon	
  Leaders	
  have	
  
consistently	
  out-­‐performed	
  peers	
  and	
  major	
  share	
  indexes	
  
Start	
  Yr	
   End	
  Yr	
   FTSE	
  100	
  2yr	
   NASDAQ	
  2	
  yr	
   IL	
  Poreolio	
  2yr	
  Change	
  
2001	
   2003	
   -­‐15%	
   -­‐1%	
   0%	
  
2002	
   2004	
   +26%	
   +60%	
   +68%	
  
2003	
   2005	
   +26%	
   +12%	
   +65%	
  
2004	
   2006	
   +29%	
   +11%	
   +39%	
  
2005	
   2007	
   +15%	
   +21%	
   +58%	
  
2006	
   2008	
   -­‐32%	
   -­‐37%	
   -­‐20%	
  
2007	
   2009	
   -­‐16%	
   -­‐15%	
   -­‐16%	
  
2008	
   2010	
   +40%	
   +73%	
   +130%	
  
2009	
   2011	
   +3%	
   +15%	
   +33%	
  
Average	
  	
   +8.4%	
   +15.7%	
   +39.5%	
  
This tracks the share performance of companies over the 2 years after Innovation Leaders analysis
WWW.INNOVATIONLEADERS.ORG
The	
  2011/12	
  InnovaBon	
  Leaders	
  
WWW.INNOVATIONLEADERS.ORG
Across	
  the	
  25	
  sectors	
  the	
  current	
  innovaBon	
  leaders	
  are	
  
clear	
  and	
  show	
  how	
  innovaBon	
  pracBce	
  is	
  evolving	
  
WWW.INNOVATIONLEADERS.ORG
Amazon	
  is	
  very	
  much	
  a	
  technology-­‐focused	
  company	
  using	
  
and	
  sharing	
  capabiliBes	
  well	
  beyond	
  its	
  core	
  retail	
  business	
  
WWW.INNOVATIONLEADERS.ORG
Apple	
  conBnues	
  to	
  use	
  its	
  design,	
  brand	
  and	
  user	
  interface	
  
prowess	
  to	
  (re)invent	
  and	
  grow	
  new	
  categories	
  
WWW.INNOVATIONLEADERS.ORG
ARM	
  is	
  the	
  hidden	
  ingredient	
  in	
  many	
  mobile	
  devices	
  and	
  
earns	
  growing	
  revenues	
  from	
  technology	
  licensing	
  deals	
  	
  
WWW.INNOVATIONLEADERS.ORG
BASF	
  is	
  growing	
  well	
  through	
  simultaneously	
  creaBng	
  new	
  
technology	
  plaeorms	
  and	
  reducing	
  environmental	
  impact	
  
WWW.INNOVATIONLEADERS.ORG
BharB	
  Airtel’s	
  unique	
  business	
  model	
  is	
  allowing	
  for	
  rapid	
  
expansion	
  with	
  none	
  of	
  the	
  usual	
  telecom	
  barriers	
  to	
  scale	
  
WWW.INNOVATIONLEADERS.ORG
BMW	
  is	
  enhancing	
  the	
  travel	
  experience	
  for	
  drivers	
  and	
  
passengers	
  while	
  also	
  launching	
  a	
  series	
  of	
  new	
  plaeorms	
  
WWW.INNOVATIONLEADERS.ORG
Canon’s	
  focus	
  on	
  building	
  on	
  its	
  four	
  core	
  technology	
  
plaeorms	
  maintains	
  its	
  leadership	
  in	
  Office	
  Products	
  
WWW.INNOVATIONLEADERS.ORG
In	
  a	
  challenging	
  environment,	
  Chevron	
  is	
  shiing	
  from	
  oil	
  to	
  
gas	
  and	
  acBvely	
  promoBng	
  cleaner	
  energy	
  technologies	
  
WWW.INNOVATIONLEADERS.ORG
Google	
  conBnues	
  to	
  innovate	
  disrupBvely	
  across	
  the	
  board	
  
with	
  notable	
  impact	
  in	
  mobile,	
  imaging	
  and	
  corporate	
  apps	
  
WWW.INNOVATIONLEADERS.ORG
Humana	
  is	
  improving	
  its	
  customers’	
  health	
  and	
  wellness	
  
through	
  innovaBve	
  partnerships	
  with	
  other	
  companies	
  
WWW.INNOVATIONLEADERS.ORG
IBM	
  has	
  delivered	
  a	
  decade	
  of	
  growth	
  aer	
  reinvenBng	
  its	
  
business	
  while	
  maintained	
  world-­‐leading	
  R&D	
  investment	
  
WWW.INNOVATIONLEADERS.ORG
ICICI’s	
  growth	
  is	
  being	
  driven	
  by	
  delivering	
  compeBBve	
  
retail	
  products	
  across	
  a	
  highly	
  efficient	
  network	
  	
  
WWW.INNOVATIONLEADERS.ORG
Inditex	
  and	
  its	
  Zara	
  brand	
  is	
  opening	
  10	
  new	
  stores	
  a	
  week	
  
as	
  the	
  supply-­‐chain-­‐driven	
  customer	
  experience	
  wins	
  out	
  
WWW.INNOVATIONLEADERS.ORG
LEGO	
  set	
  the	
  standard	
  in	
  fan-­‐based	
  innovaBon	
  and	
  is	
  now	
  
pushing	
  the	
  envelope	
  of	
  acBviBes	
  into	
  a]racBve	
  markets	
  
WWW.INNOVATIONLEADERS.ORG
With	
  new	
  lounges,	
  new	
  seats,	
  new	
  routes	
  and	
  new	
  planes,	
  
Europe’s	
  largest	
  airline	
  is	
  flying	
  ahead	
  of	
  the	
  compeBBon	
  
WWW.INNOVATIONLEADERS.ORG
Medtronic	
  conBnues	
  to	
  lead	
  in	
  partnership-­‐driven	
  
innovaBon	
  to	
  address	
  a	
  wider	
  range	
  of	
  chronic	
  diseases	
  
WWW.INNOVATIONLEADERS.ORG
Microso	
  conBnues	
  its	
  highly	
  profitable	
  business	
  by	
  
invesBng	
  heavily	
  in	
  research	
  across	
  many	
  opportunity	
  areas	
  
WWW.INNOVATIONLEADERS.ORG
Having	
  reposiBoned	
  its	
  poreolio,	
  Nestle	
  is	
  focused	
  on	
  
innovaBon	
  across	
  its	
  brands	
  and	
  emerging	
  market	
  growth	
  
WWW.INNOVATIONLEADERS.ORG
Nike	
  has	
  regained	
  leadership	
  in	
  sportswear	
  through	
  
technical	
  performance	
  and	
  driving	
  the	
  sustainability	
  agenda	
  
WWW.INNOVATIONLEADERS.ORG
Qualcomm	
  is	
  developing	
  key	
  wireless	
  technologies	
  for	
  the	
  
next	
  generaBon	
  of	
  global	
  telecom	
  networks	
  
WWW.INNOVATIONLEADERS.ORG
Recki]	
  Benckiser’s	
  13th	
  year	
  of	
  constant	
  growth	
  is	
  driven	
  by	
  
fast	
  incremental	
  innovaBon	
  and	
  power-­‐brand	
  expansion	
  
WWW.INNOVATIONLEADERS.ORG
The	
  leader	
  in	
  biopharmaceuBcals	
  and	
  in-­‐vitro	
  diagnosBcs	
  
developing	
  targeted	
  medicines	
  for	
  personalized	
  healthcare	
  
WWW.INNOVATIONLEADERS.ORG
Rolls	
  Royce’s	
  technology	
  leadership	
  coupled	
  with	
  its	
  Total	
  
Care	
  business	
  model	
  makes	
  it	
  a	
  preferred	
  partner	
  for	
  many	
  
WWW.INNOVATIONLEADERS.ORG
New	
  brands	
  such	
  as	
  alo	
  and	
  element	
  have	
  added	
  extra	
  
twists	
  as	
  Starwood	
  sets	
  the	
  pace	
  in	
  the	
  hotel	
  /	
  leisure	
  space	
  
WWW.INNOVATIONLEADERS.ORG
With	
  over	
  8.5m	
  customers	
  a	
  day,	
  UPS	
  is	
  growing	
  its	
  logisBcs	
  
services	
  globally	
  with	
  a	
  highly	
  tuned	
  process	
  at	
  the	
  core	
  
WWW.INNOVATIONLEADERS.ORG
Across	
  all	
  25	
  companies,	
  we	
  can	
  see	
  the	
  next	
  tranche	
  of	
  
innovaBon	
  capabiliBes	
  emerging	
  onto	
  the	
  global	
  scene	
  
These	
  include:	
  
•  Technology	
  partnerships	
  focused	
  around	
  shared	
  growth	
  plaeorms	
  
•  OpBmising	
  delivery	
  engines	
  to	
  give	
  consistent	
  global	
  consumer	
  experiences	
  
•  ReinvenBng	
  the	
  status	
  quo	
  and	
  challenging	
  exisBng	
  business	
  models	
  
•  ProacBvely	
  realigning	
  product	
  poreolios	
  ahead	
  of	
  emerging	
  changes	
  
WWW.INNOVATIONLEADERS.ORG
Further	
  InformaBon	
  
WWW.INNOVATIONLEADERS.ORG
The	
  InnovaBon	
  Leaders	
  analysis	
  is	
  used	
  to	
  sBmulate	
  
thinking	
  in	
  different	
  companies	
  in	
  a	
  number	
  of	
  ways	
  
Follow	
  us	
  on	
  twi]er 	
   	
  #innovatnleaders	
  
To	
  discuss	
  the	
  research:	
   	
   	
  research@innovaBonleaders.org	
  	
  
To	
  request	
  a	
  keynote	
  speech: 	
  speeches@innovaBonleaders.org	
  	
  
To	
  organise	
  a	
  workshop: 	
   	
  workshops@innovaBonleaders.org	
  
	
  
Or	
  to	
  get	
  in	
  touch	
  directly:	
  
Dr	
  Tim	
  Jones	
  
Director	
  of	
  Research	
  -­‐	
  InnovaBon	
  Leaders	
  	
  
Bmjones@innovaBonleaders.org	
  	
  	
  
+44	
  780	
  175	
  5054 	
  	
  
WWW.INNOVATIONLEADERS.ORG
Lessons	
  from	
  the	
  Leaders	
  
2011/12	
  Analysis	
  Summary	
  
18	
  April	
  2011	
  

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Innovation leaders analysis summary 2011 12

  • 1. WWW.INNOVATIONLEADERS.ORG Lessons  from  the  Leaders   2011/12  Analysis  Summary   18  April  2011  
  • 2. WWW.INNOVATIONLEADERS.ORG Background  Context  on  the  InnovaBon  Leaders  Analysis  
  • 3. WWW.INNOVATIONLEADERS.ORG For  the  past  ten  years  we  have  analysed  the  innovaBon   performance  of  over  1500  firms  and  profiled  the  leaders   Eight  key  areas  are  examined  as  input  into  the  annual  assessments:     1.  OrganisaBonal  culture  and  supporBng  structure   2.  Strategic  focus  on  innovaBon  and  its  role  in  driving  corporate  growth   3.  Number  of  major  new  product  launches  and  relaBve  success  raBos   4.  Growth  in  revenues,  profits  and  market  capitalisaBon   5.  Average  margin  per  product  or  customer   6.  Investment  in  innovaBon-­‐related  acBviBes  such  as  R&D  and  markeBng     7.  Brand  value  and  human  capital  growth   8.  Peer  review  from  within  the  sector      
  • 4. WWW.INNOVATIONLEADERS.ORG At  the  core  of  the  analysis,  for  each  sector  we  look  at  a   raBo  of  innovaBon  impact  to  the  resources  being  deployed     Each  algorithm  is  based  on:    InnovaBon  Output                  InnovaBon  Input   Company   CapabiliBes   InnovaBon  Input   InnovaBon  Output   Together this provides what we believe to be the most accurate assessment of current innovation impact
  • 5. WWW.INNOVATIONLEADERS.ORG Ten  years  ago,  the  capabiliBes  that  made  a  difference  in   innovaBon  were  clearly  idenBfiable  and  a  focus  for  all   The  tradi*onal  areas  for  a0en*on  have  been:   1.  Clear  strategic  focus  on  building  and  exploiBng  core  competences   2.  Using  mulB-­‐funcBonal  teams  to  drive  innovaBon  across  the  organisaBon   3.  AdopBng  stage-­‐gate  processes  to  manage  new  product  development   4.  Engaging  the  voice  of  the  customer  and  new  sources  of  consumer  insight       These are now hygiene factors – everyone uses similar approaches so they make no real difference
  • 6. WWW.INNOVATIONLEADERS.ORG In  recent  years,  InnovaBon  Leaders  have  variously  been   developing  new  capabiliBes  to  shi  performance  up  a  gear   Recent  areas  of  focus  include:   •  Open  InnovaBon  especially  around  external  sourcing  of  innovaBon   •  Strategic  collaboraBon  between  companies  across  sector  boundaries   •  Engaging  customers  in  the  heart  of  the  innovaBon  process   •  Using  longer  term  foresight  to  be]er  inform  on  emerging  opportuniBes        These will also become commodities so organisations are looking at the new leaders for inspiration
  • 7. WWW.INNOVATIONLEADERS.ORG We  assess  25  sectors  and  cover  a  wide  range  of  businesses   so  we  can  highlight  the  successes  in  different  industries     Aerospace   Airlines   AutomoBve   Chemicals   Consumer  Electronics   Energy   Fashion  Retail   Food  and  Drink   General  Retail   Household  Goods   Hotels  and  Leisure   Insurance   IT  Hardware       IT  Services   LogisBcs   Media  and  Entertainment   Medical  Devices   Office  Equipment   PharmaceuBcals   Retail  Banking   Soware   Sports  Goods   Telecom  Equipment   Telecom  Operators   Toys  and  Games  
  • 8. WWW.INNOVATIONLEADERS.ORG Throughout  the  past  decade,  the  InnovaBon  Leaders  have   consistently  out-­‐performed  peers  and  major  share  indexes   Start  Yr   End  Yr   FTSE  100  2yr   NASDAQ  2  yr   IL  Poreolio  2yr  Change   2001   2003   -­‐15%   -­‐1%   0%   2002   2004   +26%   +60%   +68%   2003   2005   +26%   +12%   +65%   2004   2006   +29%   +11%   +39%   2005   2007   +15%   +21%   +58%   2006   2008   -­‐32%   -­‐37%   -­‐20%   2007   2009   -­‐16%   -­‐15%   -­‐16%   2008   2010   +40%   +73%   +130%   2009   2011   +3%   +15%   +33%   Average     +8.4%   +15.7%   +39.5%   This tracks the share performance of companies over the 2 years after Innovation Leaders analysis
  • 10. WWW.INNOVATIONLEADERS.ORG Across  the  25  sectors  the  current  innovaBon  leaders  are   clear  and  show  how  innovaBon  pracBce  is  evolving  
  • 11. WWW.INNOVATIONLEADERS.ORG Amazon  is  very  much  a  technology-­‐focused  company  using   and  sharing  capabiliBes  well  beyond  its  core  retail  business  
  • 12. WWW.INNOVATIONLEADERS.ORG Apple  conBnues  to  use  its  design,  brand  and  user  interface   prowess  to  (re)invent  and  grow  new  categories  
  • 13. WWW.INNOVATIONLEADERS.ORG ARM  is  the  hidden  ingredient  in  many  mobile  devices  and   earns  growing  revenues  from  technology  licensing  deals    
  • 14. WWW.INNOVATIONLEADERS.ORG BASF  is  growing  well  through  simultaneously  creaBng  new   technology  plaeorms  and  reducing  environmental  impact  
  • 15. WWW.INNOVATIONLEADERS.ORG BharB  Airtel’s  unique  business  model  is  allowing  for  rapid   expansion  with  none  of  the  usual  telecom  barriers  to  scale  
  • 16. WWW.INNOVATIONLEADERS.ORG BMW  is  enhancing  the  travel  experience  for  drivers  and   passengers  while  also  launching  a  series  of  new  plaeorms  
  • 17. WWW.INNOVATIONLEADERS.ORG Canon’s  focus  on  building  on  its  four  core  technology   plaeorms  maintains  its  leadership  in  Office  Products  
  • 18. WWW.INNOVATIONLEADERS.ORG In  a  challenging  environment,  Chevron  is  shiing  from  oil  to   gas  and  acBvely  promoBng  cleaner  energy  technologies  
  • 19. WWW.INNOVATIONLEADERS.ORG Google  conBnues  to  innovate  disrupBvely  across  the  board   with  notable  impact  in  mobile,  imaging  and  corporate  apps  
  • 20. WWW.INNOVATIONLEADERS.ORG Humana  is  improving  its  customers’  health  and  wellness   through  innovaBve  partnerships  with  other  companies  
  • 21. WWW.INNOVATIONLEADERS.ORG IBM  has  delivered  a  decade  of  growth  aer  reinvenBng  its   business  while  maintained  world-­‐leading  R&D  investment  
  • 22. WWW.INNOVATIONLEADERS.ORG ICICI’s  growth  is  being  driven  by  delivering  compeBBve   retail  products  across  a  highly  efficient  network    
  • 23. WWW.INNOVATIONLEADERS.ORG Inditex  and  its  Zara  brand  is  opening  10  new  stores  a  week   as  the  supply-­‐chain-­‐driven  customer  experience  wins  out  
  • 24. WWW.INNOVATIONLEADERS.ORG LEGO  set  the  standard  in  fan-­‐based  innovaBon  and  is  now   pushing  the  envelope  of  acBviBes  into  a]racBve  markets  
  • 25. WWW.INNOVATIONLEADERS.ORG With  new  lounges,  new  seats,  new  routes  and  new  planes,   Europe’s  largest  airline  is  flying  ahead  of  the  compeBBon  
  • 26. WWW.INNOVATIONLEADERS.ORG Medtronic  conBnues  to  lead  in  partnership-­‐driven   innovaBon  to  address  a  wider  range  of  chronic  diseases  
  • 27. WWW.INNOVATIONLEADERS.ORG Microso  conBnues  its  highly  profitable  business  by   invesBng  heavily  in  research  across  many  opportunity  areas  
  • 28. WWW.INNOVATIONLEADERS.ORG Having  reposiBoned  its  poreolio,  Nestle  is  focused  on   innovaBon  across  its  brands  and  emerging  market  growth  
  • 29. WWW.INNOVATIONLEADERS.ORG Nike  has  regained  leadership  in  sportswear  through   technical  performance  and  driving  the  sustainability  agenda  
  • 30. WWW.INNOVATIONLEADERS.ORG Qualcomm  is  developing  key  wireless  technologies  for  the   next  generaBon  of  global  telecom  networks  
  • 31. WWW.INNOVATIONLEADERS.ORG Recki]  Benckiser’s  13th  year  of  constant  growth  is  driven  by   fast  incremental  innovaBon  and  power-­‐brand  expansion  
  • 32. WWW.INNOVATIONLEADERS.ORG The  leader  in  biopharmaceuBcals  and  in-­‐vitro  diagnosBcs   developing  targeted  medicines  for  personalized  healthcare  
  • 33. WWW.INNOVATIONLEADERS.ORG Rolls  Royce’s  technology  leadership  coupled  with  its  Total   Care  business  model  makes  it  a  preferred  partner  for  many  
  • 34. WWW.INNOVATIONLEADERS.ORG New  brands  such  as  alo  and  element  have  added  extra   twists  as  Starwood  sets  the  pace  in  the  hotel  /  leisure  space  
  • 35. WWW.INNOVATIONLEADERS.ORG With  over  8.5m  customers  a  day,  UPS  is  growing  its  logisBcs   services  globally  with  a  highly  tuned  process  at  the  core  
  • 36. WWW.INNOVATIONLEADERS.ORG Across  all  25  companies,  we  can  see  the  next  tranche  of   innovaBon  capabiliBes  emerging  onto  the  global  scene   These  include:   •  Technology  partnerships  focused  around  shared  growth  plaeorms   •  OpBmising  delivery  engines  to  give  consistent  global  consumer  experiences   •  ReinvenBng  the  status  quo  and  challenging  exisBng  business  models   •  ProacBvely  realigning  product  poreolios  ahead  of  emerging  changes  
  • 38. WWW.INNOVATIONLEADERS.ORG The  InnovaBon  Leaders  analysis  is  used  to  sBmulate   thinking  in  different  companies  in  a  number  of  ways   Follow  us  on  twi]er    #innovatnleaders   To  discuss  the  research:      [email protected]     To  request  a  keynote  speech:  [email protected]     To  organise  a  workshop:    [email protected]     Or  to  get  in  touch  directly:   Dr  Tim  Jones   Director  of  Research  -­‐  InnovaBon  Leaders     [email protected]       +44  780  175  5054    
  • 39. WWW.INNOVATIONLEADERS.ORG Lessons  from  the  Leaders   2011/12  Analysis  Summary   18  April  2011