ISO 9001:2005 The Quality Management System
- 1. A Presentation On ISO 9001
- 2. Minhaz Hasan Sujan : 2011135004 Tuni Ahmed : 2011135012 Md. Ali Reza : 2011135025 Student of 4th Year, 2nd Semester Department of Geography and Environment Shahjalal University of Science and Technology Presented By
- 3. ISO is an international standard setting body composed of representatives from various national standards organizations. Part of United Nations initiative - is a non-governmental organization Formation 23 February 1947 Type Non-governmental organization Purpose International standardization Headquarters Geneva, Switzerland Membership 162 members Official languages English, French, Russian
- 4. Why ISO Standards? • Systems, machinery and devices work well and safely when they conform to standards. • ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. • ISO standards also serve to safeguard consumers, and users in general, of products and services - as well as to make their lives simpler. 4
- 5. Stages in the development process of an ISO standard Sta ge co de Stage Associated document name 00 Preliminary Preliminary work item 10 Proposal New work item proposal 20 Preparatory Working draft or drafts 30 Committee Committee draft or drafts 40 Enquiry Enquiry draft 50 Approval Final draft 60 Publication International Standard 90 Review 95 Withdrawal Popular standards ISO 9000 Quality management ISO 14000 Environmental management ISO 3166 Country codes ISO 26000 Social responsibility ISO 50001 Energy management ISO 31000 Risk management ISO 22000 Food safety management ISO 27001 Information security management ISO 45001 Occupational health and safety ISO 37001 Anti bribery management systems ISO 13485 Medical devices
- 6. ISO member countries with a national standards body and ISO voting rights. Correspondent members (countries without a national standards body). Subscriber members (countries with small economies). Non-member countries with ISO 3166-1 codes. ISO MEMBERSHIP
- 7. Evolution of ISO 9000 standards • First published : 1987 • Revised : 1994 ISO 9001 : 1994 Focus was on adherence to written procedures • Further revised: 2000 ISO 9001 : 2000 Focus on Customer Satisfaction and QMS Effectiveness • ISO standards are supposed to be revised once in 5 years • Next version released: 2008 ISO 9001:2008 • Latest Version : 2015 ISO 9001: 2015 7
- 8. Purpose and Applicability of ISO 9001 Aims to enhance customer satisfaction through effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements. All requirements of the standard are generic and are intended to be applicable to all organizations, regardless of type, size, product or service provided. ISO 9001 Standard Specifies requirements for a quality management system Organization that need to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements
- 9. 9 Key Requirements of ISO 9001 • ISO 9001 is for quality management. • Quality refers to all those features of a product (or service) which are required by the customer. • Quality management means what the organization does to ensure that its products or services satisfy the customer's quality requirements and comply with any regulations applicable to those products or services. • Quality management also means what the organization does to enhance customer satisfaction, and achieve continual improvement of its performance.
- 10. ISO 9001 Process Approach 10 Continual Improvement of the Quality Management System Resource Management Measurement, Analysis, Improvement CustomerRequirements Management Responsibility Product Realization Product Inputs Outputs CustomerSatisfaction
- 11. ISO 9001:2008 ELEMENTS input Your QMS output
- 12. Quality Totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs. Quality system requirements The quality system requirements for ISO 9001 consist of twenty standards. In each case, the people involved specify who does what, how, and who is responsible.
- 14. The ISO Survey
- 15. Rank Country No. of certificates 1 China 297,037 2 Italy 138,892 3 Russian Federation 62,265 4 Spain 59,854 5 Japan 59,287 6 Germany 50,583 7 United Kingdom 44,849 8 India 33,250 9 United States 25,101 10 Korea, Republic of 24,778 Worldwide total of ISO 9001 certificates (end of each year) 2000 2001 2002 2003 2004 2005 2006 2007 409,421 510,616 561,747 567,985 660,132 773,867 896,929 951,486 2008 2009 2010 2011 2012 2013 2014 982,832 1,064,785 1,118,510 1,111,698 1,126,460 1,138,155 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 No of ISO 9001 certificates 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
- 21. ISO 9001: 2015 •VIDEO LINK • https://www.youtube.com/watch?v=Lp6xP- We5yY
- 22. ISO 9001 Version 2008 vs 2015 •VIDEO LINK • https://www.youtube.com/watch?v=- F4ShMqPM7c
- 24. THANKS TO ALL