ITB final project sept 2015

SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN
Centre for Modern Architecture Studies in Southeast Asia
Foundation of Natural & Built Environments (FNBE)
Introduction to Business [BUS30104]
Prerequisite: None
Lecturer: Tay Shir Men
Final Project: Charity Drive Event
30% Group Work + 10% Individual
Submission: Charity Drive Week – Monday to Friday, 25th
Jan to 29th
Jan, 2016 (week 17)
Charity Drive Report – Thursday, 4th
February 2016 (Week 18)
Introduction
Business students often learn about business management or product marketing in a traditional
classroom setting. Unfortunately, this pedagogical method suffers from a major drawback since it does
not provide students with the practical experiences that are equally important as their theoretical
counterpart. As a consequence, students’ mastery in these topics is superficial and thus incomplete.
To address this shortcoming, this project gives the students an opportunity to run a mock business
venture and thereby gain the relevant practical experiences. In addition, it also fulfils another learning
objective i.e. to comprehend the social responsibilities of a business and discharge them effectively. For
this last purpose, the students will donate 100% of the profits earned from the project to a charitable
organization of their choice.
Objectives of Project
The objectives of this project:
• To encourage students to think creatively and strategically in the course of starting and running
a business.
• Understand the roles of human resources management, marketing, operations and finance in
business.
• Understand the social and ethical responsibilities of a business
Learning Outcomes of Project
On successful completion of this project, students will be able to demonstrate the following:
• Describe and analyse the theories of human resources management, marketing, production
and finance and their applications.
• Explain the ethical and social responsibility issues faced by businesses.
• Undertake leadership roles and make quality decisions/judgments in the context of simulated
business environments.
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Tasks - Methodology
Your tasks are as follows:
a) Form a group with maximum 10 members (with one member elected as the project leader).
b) Decide what product(s) – physical or services – that your group will sell for the duration of the
project.
c) Next, discuss which charity organization that your group would like to support i.e. donate all
profits earned to it. It is useful to ask yourself these questions when considering part (c):
- What cause would my group consider to be worthy or important of supporting?; and
- Why is the cause worthy of our support?
d) At the end of the project, you will submit a charity drive project report in softcopy form. This
report documents and details all decisions made by the group as well as the results obtained.
e) The report should not exceed 20 pages in length (excluding cover page, table of contents,
references and appendices).
f) The report must be supported by relevant documents e.g. receipts, videos, photos, donation
cheques, sponsorship letters, etc. (Note: The receipt books must be submitted separately to a
dropbox provided on the report submission date).
g) Important: Ensure that you quote your sources (in APA style) and refrain from copying. I
conduct plagiarism checks on all assignments submitted. Students caught with the said
offence will face disciplinary action. Ignore this warning at your own risk.
h) If your group is selling food and beverages (F&B) during the charity drive, do take note of the
following:
a. If you plan to prepare the F&B yourselves, then ALL members of your group must
take the typhoid vaccine injection and email the vaccine certificate by 12pm,
Thursday, 14th
Jan 2016 to shirmen.tay@taylors.edu.my.
b. If you plan to obtain the F&B from a third party vendor, then you must get a copy of
the vaccine certificate from the third party and submit it by the above deadline.
c. If the F&B you obtain from the third party is not sealed or packaged professionally,
then ALL members of your group must also take the vaccine injection and submit the
certificates by the above deadline.
d. Submission of the typhoid vaccine certificate or request for permission to sell F&B
after the deadline will not be entertained. No exceptions will be made!
e. Students who ignore the above rules related to F&B (such as selling F&B, whether in
or outside the campus, without the said certificates submitted by above deadline) will
automatically be given a “Fail” grade for this project. Ignore this warning at
your own risk!
Submission Requirement
- Charity Drive Report (softcopy)
- Video segments relevant to the charity drive event (with YouTube links provided)
- All supporting documents
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Assessment criteria
The assessment for this assignment will be based on:
TGC
Acquired
Assessment Criteria Marks %
Group Component
Report Content 15%
Goal Achievement 10%
Financial Control 5%*
TOTAL 30%
Individual Component
Peer Evaluation 5%
Self-reflection video 5%
TOTAL 10%**
* For ‘Financial Records’, groups can incur negative marks if criteria are not met. See the assessment
rubric for more information.
** Students who get an average score of below 5 (out of 10) for ‘Individual Component’ will be given a
pro-rata score for the group components (Report Content, Goal Achievement, etc.).
For example, John and Sally are members of Group 4. For this project, they obtained a group
component score of 25 (out of 30). For John, his individual component score (peer evaluation + self-
reflection video) was 7. Therefore, his total score for this project was 32 (25 group component + 7
individual component). As for Sally, her individual component score was 4 i.e. below 5. Therefore, she
would obtain a pro-rata score of 10 for her group component score (25 x 4/10). As a result, her total
score for this project was 14 (10 pro-rata group component score + 4 individual component score).
Marking criteria
Please refer to Assessment Rubric on page 4.
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Assessment Rubric for Introduction to Business Charity Drive Project (BUS30104)
4

Assessment
Criteria (with
TGC)
40% Excellent (10-9) Good (8-7) Satisfactory (6-5) Poor (4-3) Fail (2– 0)
Report Content 15%
Provides all relevant
facts and excellent
analysis of the
issues at hand. Able
to provide very
strong rationales for
the decisions or
strategies adopted.
Also can provide
highly insightful
reflections on the
end-results
achieved.
Provides most of
the relevant facts
and a good
analysis of the
issues at hand.
Able to provide
strong rationales for
the decisions or
strategies adopted.
Also can provide
insightful reflections
on the end-results
achieved.
Provides a
satisfactory amount
of relevant facts
and analysis of the
issues at hand.
Able to provide
acceptable
rationales for the
decisions or
strategies adopted.
Also can provide
moderately
insightful reflections
on the end-results
achieved.
Provides an
insufficient
amount of relevant
facts and analysis
of the issues at
hand. Only able to
provide poor
justifications for
the decisions or
strategies
adopted. Also
provided
superficial
reflections on the
end-results
achieved.
Provides minimal
amount of relevant
facts and very
poor analysis of
the issues at
hand. Very weak
or no justifications
for the decisions
or strategies
adopted are
provided. Also
provided very
superficial
reflections on the
end-results
achieved.
Goal
Achievement
10%
A minimum profit of
RM2000 has been
collected during the
project’s entire run.
This profit includes
sales proceeds and
cheques/cash from
donors.
A minimum profit of
RM1700 has been
sales proceeds and
cheques/cash from
donors.
A minimum profit of
RM1400 has been
sales proceeds and
cheques/cash from
donors.
A minimum profit
of RM1000 has
been collected
during the
project’s entire
run. This profit
includes sales
proceeds and
cheques/cash
from donors.
A minimum profit
of RM700 has
been collected
during the
project’s entire
run. This profit
includes sales
proceeds and
cheques/cash
from donors.
Financial
Control
5%
All financial records
(receipts – sales,
purchases,
donations; bank
slips, etc.) are
accounted for, and
they matched the
figures reported in
the P&L report. Full
marks awarded.
Less than 2% of the
financial records
are missing or not
accounted for, and
therefore a small
discrepancy is
noted between the
records and the
report. Only 2
marks awarded.
2 to 5% of the
financial records
are missing or not
accounted for, and
therefore a
moderate
discrepancy is
noted between the
records and the
report. No marks
are awarded.
6 to 10% of the
financial records
are missing or not
accounted for, and
therefore a major
discrepancy is
noted between the
records and the
report. A penalty
of negative 2.5
marks is applied.
More than 10% of
the financial
records are
missing or not
accounted for, and
therefore a serious
discrepancy is
noted between the
records and the
report. A penalty
of negative 5
marks is applied.
Peer
Evaluation
5%
The student is
considered by his or
her fellow team
members as highly
reliable, makes
significant
contribution and is
an excellent team
player.
The student is
considered by his
or her fellow team
members as quite
reliable, makes a
lot of contribution
and is a good team
player.
The student is
considered by his
or her fellow team
members as
averagely reliable,
makes a moderate
amount of
contribution, and is
an average team
player.
The student is
considered by his
or her fellow team
members as
somewhat
unreliable, makes
few contributions,
and is a below-
average team
player.
The student is
considered by his
or her fellow team
members as
completely
unreliable, makes
zero or negative
contribution, and
is considered a
team saboteur.
Self-reflection
Video 5%
The student is able
to communicate
excellent insights
and experiences
regarding the
project in a very
clear and engaging
manner.
The student is able
to communicate
good insights and
experiences
regarding the
project in a clear
and engaging
manner.
The student is able
to communicate
average insights
and experiences
regarding the
project in a
moderately clear
and engaging
manner.
The student is
able to
communicate poor
insights and
experiences
regarding the
project in a hard-
to-comprehend
and dull manner.
The student fails
to communicate
any insights or
experiences
regarding the
project in an
intelligible manner.5

Appendix 1: Charity Drive Report Outline
a. Executive Summary
While appearing first, this section of the marketing report is written last. It is a summary of the key
points of the entire report.
b. Objectives
This section discusses:
a) Your chosen charity organization and the reason(s) that you are supporting it; &
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b) The quantifiable objectives that you want to accomplish (e.g. target donation amount, target sales
units, etc.) during the charity drive event.
(Note: a 1 to 2-minute video with YouTube link is required for this section. You may include
footage of the visit to the charity organization in this video as well.)
c. Target Market
This section discusses:
a) Who your customers are and their backgrounds (e.g. cultural, socio-economic, interests & hobbies);
b) Their wants and needs; and
c) Their spending power, etc.
(The more you know about the people you hope to serve, the better your sales will be.)
d. Competition Analysis
A full analysis of your 2 main competitors:
a) Who are they?
b) What are they selling?
c) What are their strengths and vulnerabilities?
d) Why would/do their customers buy from them?
(The answers to these questions will affect your decisions such as products, pricing, promotional
strategies, etc.)
e. Product and Packaging
A full discussion of your products and services:
Products
a) What are you selling? Give a short description for each product and services.
b) What are their features and benefits (i.e. why would customers like it)?
Packaging
a) How are the products packaged?
b) Will it attract the customers? Why do you say so?
(Note: you must include the photos of products and their packaging in the report.)
(Note 2: a 2 to 3-minute video with YouTube link is required for this section.)
f. Pricing
A discussion on your pricing decisions:
a) What is your products’ unit selling price? (It should be, on minimum, 2 times the cost price.)
b) What is your products’ unit cost price?
c) Are your products popular or attractive? (If they are, you can justify a higher selling price.)
d) What are your strategies if you have difficulty selling them? What if you are selling them faster than
anticipated?
(Remember, if you set the prices too high, customers will not buy from you. If you set them too low, then
you will not maximize profit.)
g. Promotion
A detailed plan of the promotional strategies and tools you will use:
a) What is your main marketing message? (This message should be based on the cause that you are
advocating. E.g. if your cause is water scarcity, then your message could be “Save our Precious
Water”.)
b) What are your 2 main tools for promoting your products? (E.g. Hand-produced posters, flyers, emails,
Twitter, Facebook, brochures, giving free samples of your products, sponsorship letter, telephone calls
and face-to-face conversations.)
c) Why have you chosen these strategies and tools? Justify your decisions.
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(Note: you must include the pictures of posters, flyers, Facebook webpage, etc. in the report.)
(Note 2: a 2 to 3-minute video with YouTube link is required for this section. The video will also
include footage of the actual charity event.)
h. Sponsors
Here you will discuss:
a) Who have you approached for sponsorship? Are they individuals or corporate entities (e.g.
business)?
b) Why do you target them? (E.g. They are suppliers of your product, they are financially generous, you
know them personally, they are supporters of your cause, etc.)
c) In what form and how much have they sponsored? (E.g. Cash, cheques, products, etc.)
d) How did you approach them? (E.g. Sponsorship letters, written proposal, telephone calls, face-to-
face meetings, contacting particular individuals in the business, etc.)
(Note: you must include the sponsorship letters, written proposals, etc. in the appendix.)
i. Distribution
A full discussion of how you will deliver your products and services to your customers. This includes:
a) How to get the products to your sales location (e.g. the Lakeside campus, other campuses, shopping
malls, neighborhood, etc.)?
b) How quickly can you deliver the products i.e. do customers need to wait for their products? How can
you minimize the waiting time?
c) How many customers can you reach effectively i.e. getting a sale, a donation, etc.? This is
determined by the number of sales people you have.
d) Can your customers order your products online? Via phone? This makes it easier for them to buy
your products.
j. Green Measures
A discussion on environmentally-friendly measures you adopted during the project. Some questions to
consider include:
a) Are your chosen products made in an environmentally- conscious manner? If not, how can you
reduce/eliminate its hazardous effects?
b) Is the product packaging environmental-friendly i.e. only minimal waste created or packaging
reusable/recyclable?
c) How do you reduce carbon footprint during the distribution stage?
d) How are the product’s wastes managed after use or consumption?
e) What measures can you take to reduce the consumption of resources like electricity, paper, water,
etc. when running the event?
k. Human Resource Planning
Carefully consider the roles and job responsibility (e.g. project manager, sales executives, accountants,
marketing/advertising executives, etc.) of each of your members and how to coordinate them to work
effectively as a team. Describe your organizational structure with a chart.
l. Evaluation of Results
This entails the following:
a) What are your results at the end of the project? A Profit & Loss Report will be required for this.
b) What did you do right and what did you do wrong?
c) If you can repeat the event one more time, what would you do differently?
(Note: A video of each member’s personal reflection is required for this section. Reflection per
member should be no more than 1 minute-long. The reflection should include experiences –
both good and bad, lessons learned, mistakes made, other personal thoughts, etc.)
m. Appendix
In this section, you must include sales receipts, payments to suppliers, photocopied cheques from
sponsors, and any receipts from the charity organization.
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Project Timeline
Week 12 (14th
to 18th
Dec 2015) – Form groups, select leader and decide on products/services and
charity organization. Select a group accountant; how-to-session on writing receipts and preparing
income statement; prepare target sponsor list.
Semester break (19th
Dec to 27th
Dec 2015)
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Week 13 (28th
Dec 2015 to 1st
Jan 2016) – Confirmation on products/services and charity organization;
updates on sponsorship efforts; select stall location; remind the groups that sells F&B that vaccine certs
are to be submitted in week 15.
Week 14 (4th
Jan to 8th
Jan 2016) – Design posters and decoration for stalls; discuss video requirements
of the project.
Week 15 (11st
Jan to 15th
Jan 2016) – Class Test.
Week 16 (18th
Jan to 22nd
Jan 2016) – Finalize marketing poster designs, Facebook pages and stall
decoration; prepare donation boxes; conduct market/product testing. Remind the F&B groups that
vaccine cert submission is due next week. Final review with each group’s progress; product/service
review; market/product testing results.
Submission of photocopies of vaccine certs by 12pm, Thursday, 14th
Jan 2016 *IMPORTANT*.
Week 17 (25th
Jan to 29th
Jan 2016) – Charity Drive Week
Week 18 (1st
Feb to 5th
Feb 2016) - Donation to charity organization; report submission by 12pm,
Thursday, 4th
Feb 2016. E-portfolio submission by 12pm, Friday, 5th
Feb 2016.
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ITB final project sept 2015

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