Relationship Selling 
In the Trust Economy 
Presented by Jeff Korhan, MBA 
October 2, 2014 
@jeffkorhan on Twitter 
+jeffkorhan on Google+
The Intelligent Landscape System™ 
©Jeff Korhan 2014 @jeffkorhan on Twitter
“Sell 
the 
Process 
that 
is 
the 
Product” 
@je4orhan 
#contentjam 
©Jeff Korhan 2014 @jeffkorhan on Twitter
MMeeddiaia F Firisrst tC Coommppaannyy 
“Every 
business 
is 
now 
a 
media 
company.” 
©Jeff Korhan 2014 @jeffkorhan on Twitter
The Trust Economy 
1. Business 
is 
Now 
Personal 
2. Markets 
are 
Collaborative 
3. Communities 
are 
the 
New 
Markets 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Media First Company 
1. Answers 
Questions 
2. Solves 
Problems 
3. Inspires 
“Helping 
is 
the 
new 
selling.” 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Content Marketing Strategy 
1. Company 
Mission 
2. Content 
Mission 
Statement 
1. Core 
Audience 
– 
homeowners, 
HOA, 
etc. 
2. Deliverables 
– 
e.g. 
tips, 
advice, 
inspiration 
3. Outcomes 
– 
e.g. 
enjoy/increase 
value 
of 
your 
environment 
3. Editorial 
Calendar 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Small Business Media 
1. Earned 
Media 
– 
e.g. 
social 
media 
2. Paid 
Media 
-­‐ 
advertising 
3. Owned 
Media 
-­‐ 
e.g, 
websites, 
blogs, 
newsletter, 
podcasts, 
etc. 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Blogs are Digital Magazines 
Storytelling 
with 
a 
purpose 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Content Marketing 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Get Customers Talking 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Design for Collaboration 
and Community 
©Jeff Korhan 2014 @jeffkorhan on Twitter
The Sales Process 
“A 
Guidance 
System” 
Gives 
everyone 
confidence 
about 
what’s 
next 
Front 
and 
Back-­‐Stage 
System 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Name Your Process 
1. The…. 
2. Unique Name with Technological word 
(Method, System, Process, etc.) 
3. TM 
©Jeff Korhan 2014 @jeffkorhan on Twitter
The Process Answers Why 
Confidence! 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Talk 
in 
The 
Future 
… 
It’s 
where 
everyone 
wants 
to 
go 
©Jeff Korhan 2014 @jeffkorhan on Twitter
“People 
Buy 
What 
They 
Want 
Not 
Necessarily 
What 
They 
Need” 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Give 
Reasons 
to 
Convert 
Now 
“When is the best time to do this?” 
©Jeff Korhan 2014 @jeffkorhan on Twitter
What’s 
Next? 
Web 
Marketing 
News 
Every 
Monday 
morning 
Text: Content 
to 630-796-4111 
©Jeff Korhan 2014 @jeffkorhan on Twitter
Everything is a Process …. 
©Jeff Korhan 2014 @jeffkorhan on Twitter

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Content Jam 2014 - Jeff korhan - Relationship Selling In the Trust Economy

  • 1. Relationship Selling In the Trust Economy Presented by Jeff Korhan, MBA October 2, 2014 @jeffkorhan on Twitter +jeffkorhan on Google+
  • 2. The Intelligent Landscape System™ ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 3. “Sell the Process that is the Product” @je4orhan #contentjam ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 4. MMeeddiaia F Firisrst tC Coommppaannyy “Every business is now a media company.” ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 5. The Trust Economy 1. Business is Now Personal 2. Markets are Collaborative 3. Communities are the New Markets ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 6. Media First Company 1. Answers Questions 2. Solves Problems 3. Inspires “Helping is the new selling.” ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 7. Content Marketing Strategy 1. Company Mission 2. Content Mission Statement 1. Core Audience – homeowners, HOA, etc. 2. Deliverables – e.g. tips, advice, inspiration 3. Outcomes – e.g. enjoy/increase value of your environment 3. Editorial Calendar ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 8. Small Business Media 1. Earned Media – e.g. social media 2. Paid Media -­‐ advertising 3. Owned Media -­‐ e.g, websites, blogs, newsletter, podcasts, etc. ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 9. Blogs are Digital Magazines Storytelling with a purpose ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 10. Content Marketing ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 11. Get Customers Talking ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 12. Design for Collaboration and Community ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 13. The Sales Process “A Guidance System” Gives everyone confidence about what’s next Front and Back-­‐Stage System ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 14. Name Your Process 1. The…. 2. Unique Name with Technological word (Method, System, Process, etc.) 3. TM ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 15. The Process Answers Why Confidence! ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 16. Talk in The Future … It’s where everyone wants to go ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 17. “People Buy What They Want Not Necessarily What They Need” ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 18. Give Reasons to Convert Now “When is the best time to do this?” ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 19. What’s Next? Web Marketing News Every Monday morning Text: Content to 630-796-4111 ©Jeff Korhan 2014 @jeffkorhan on Twitter
  • 20. Everything is a Process …. ©Jeff Korhan 2014 @jeffkorhan on Twitter