Lean Startup Practices
      and Application



More startups
 fail from a lack of customers
than from a failure of product
development...
                                      @robbkunz
                        http://about.me/robbkunz
My Lean Startup Background

    Started Back in 1991: RAD / JAD / 4GL / CASE / LINCII


    Founded KnowledgeBlue in 2002:
    Open Source Systems Integrator and Software-as-a-Service / Cloud
    Services Company; 800 Clients, 25K Users;
    ---> 15 Lean Startup Companies / Projects


    Founded ventureblue Capital in 2007:
    High Tech, Early-stage Investment Firm applying Lean Startup to
    Investment Portfolio Companies
    ---> 7 out of 14 Investments are Lean Startups


    Founded BoomStartup in 2010;
    Mentorship-driven Seed Accelerator
    ---> 5 out of 10 Companies utilized Lean Startup
What Is Lean Startup?


    Lean, in sense low-burn...with much less waste


    Startup, a set of processes and tools used by
    entrepreneurs to develop products and markets


    An application of Lean Thinking...Toyota


    Active Evangelists Eric Ries and Steve Blank
Latest Thinking....and Experiments

    Expand beyond Product Development into:
    - Lean Business Modeling (Bus. Model Validation)
    - Lean Marketing
    - Lean Support (Crowd Sourcing)


    Expand into other industry segments; Consumer
    Products and Light Manufacturing


    Developing Community-based lean artifacts, best
    practices, tools and techniques
Trends & Drivers of Lean Startup

    Open Source and Free Software
       
           Development: LAMP, Testing, Widgets
        
            Business Applications: CRM, ERP, BI, VOIP

    Development Processes and Tools
        
            Agile / Scrum / Customer Development
        
            Minimal Viable Product (MVP)

    Cloud Services and Virtualization
        
               IaaS, PaaS and SaaS
Leverage Cloud Solutions
Idea                    The “Old Way”
 Business
   Plan
       Func.
       Spec
                               Some Learning

            Design


                Build
                                               More Learning
                        Test


                               Market


                                        Sell           Most Learning
Idea?              The “New” Way
   Market Sizing




                      Minimal
    Business           Viable
                                     MVP        MVP
     Model            Product
                                      for        for
   Generation /        (MVP)
                                    Adoption   Revenue
    Validation        Usage

                     3-5 Clients




        Month 1    Month 2, 3 & 4   Month 5    Month 6
key    value            customer
            activities   proposition      relationships




      key                                           customer
 partners                                           segment
                                                    s




     cost                                           revenue
structure        key                                streams
            resources                  channels
   4/6/11                                                 30
                                                   images by JAM
CUSTOMER SEGMENTS




    which customers and users are you serving?
    which jobs do they really want to get done?
4/6/11
VALUE PROPOSITIONS




         what are you offering them? what is that
          getting done for them? do they care?
4/6/11
CHANNELS




    how does each customer segment want to be
     reached? through which interaction points?
4/6/11
CUSTOMER RELATIONSHIPS




 what relationships are you establishing with each
  segment? personal? automated? acquisitive?
                     retentive?
4/6/11
REVENUE STREAMS




what are customers really willing to pay for? how?
  are you generating transactional or recurring
                   revenues?
4/6/11
KEY RESOURCES




         which resources underpin your business
           model? which assets are essential?
4/6/11
KEY ACTIVITIES




         which activities do you need to perform well in
             your business model? what is crucial?
4/6/11                                               14
KEY PARTNERS




         which partners and suppliers leverage your
                          model?
                who do you need to rely on?
4/6/11
COST STRUCTURE




         what is the resulting cost structure?
         which key elements drive your costs?
4/6/11
Lean Startup With Rob Kunz
Lean Startup With Rob Kunz
Tricks & Traps for Business Model

      Try mobilize a Mentor to help facilitate discussions

      Bring all founders / key players together in person

      Limit sessions to 2 hours max, Plan 3 x 2hrs

      Leverage online tools for easy access & updates

      Produce several poster size prints for awareness

      “Get out of the Office” To Validate the model

      Test it on Companies that are already operating

      Capture Requirements Backlog During Sessions
Idea?              The “New” Way
   Market Sizing




                      Minimal
    Business           Viable
                                     MVP        MVP
     Model            Product
                                      for        for
   Generation /        (MVP)
                                    Adoption   Revenue
    Validation        Usage

                     3-5 Clients




        Month 1    Month 2, 3 & 4   Month 5    Month 6
Minimal Viable Product (MVP)
Agile Development Values

    Individuals and interactions over processes / tools


    Working software over comprehensive documents


    Customer collaboration over contract negotiation


    Responding to change over following a plan
Scrum Project Organization
Scrum Development Process
Measure Your Burndown: Daily
RallyDev: Automated Scrum Tools
Idea?              The “New” Way
   Market Sizing




                      Minimal
    Business           Viable
                                     MVP        MVP
     Model            Product
                                      for        for
   Generation /        (MVP)
                                    Adoption   Revenue
    Validation        Usage

                     3-5 Clients




        Month 1    Month 2, 3 & 4   Month 5    Month 6
Lean Startup With Rob Kunz
Leverage Crowdsourcing
Lean Startup Lessons Learned

    Many talk about it, few can really execute it...


    Cross Team Trainingg is a Critical Success Factor (CSF)


    MVP tends to ignore architecture and scalability


    It is difficult to find Clients who want to be on your
    MVP / Early Adoption team...many say they will, few do


    It's easy to let MVP become single Customer centric


    Measure, Measure and Measure
Key Resources


           Alex Osterwalder                                Steve Blank
http://www.businessmodelgeneration.com/            http://steveblank.com/




                                             http://boomstartup.com/
                    Eric Ries                 Taking Company Applications Now
                                              Summer 2011 Program – 3 Months
     http://www.startuplessonslearned.com/    ------------- Apply Online ------------

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Lean Startup With Rob Kunz

  • 1. Lean Startup Practices and Application More startups fail from a lack of customers than from a failure of product development... @robbkunz http://about.me/robbkunz
  • 2. My Lean Startup Background  Started Back in 1991: RAD / JAD / 4GL / CASE / LINCII  Founded KnowledgeBlue in 2002: Open Source Systems Integrator and Software-as-a-Service / Cloud Services Company; 800 Clients, 25K Users; ---> 15 Lean Startup Companies / Projects  Founded ventureblue Capital in 2007: High Tech, Early-stage Investment Firm applying Lean Startup to Investment Portfolio Companies ---> 7 out of 14 Investments are Lean Startups  Founded BoomStartup in 2010; Mentorship-driven Seed Accelerator ---> 5 out of 10 Companies utilized Lean Startup
  • 3. What Is Lean Startup?  Lean, in sense low-burn...with much less waste  Startup, a set of processes and tools used by entrepreneurs to develop products and markets  An application of Lean Thinking...Toyota  Active Evangelists Eric Ries and Steve Blank
  • 4. Latest Thinking....and Experiments  Expand beyond Product Development into: - Lean Business Modeling (Bus. Model Validation) - Lean Marketing - Lean Support (Crowd Sourcing)  Expand into other industry segments; Consumer Products and Light Manufacturing  Developing Community-based lean artifacts, best practices, tools and techniques
  • 5. Trends & Drivers of Lean Startup  Open Source and Free Software  Development: LAMP, Testing, Widgets  Business Applications: CRM, ERP, BI, VOIP  Development Processes and Tools  Agile / Scrum / Customer Development  Minimal Viable Product (MVP)  Cloud Services and Virtualization  IaaS, PaaS and SaaS
  • 7. Idea The “Old Way” Business Plan Func. Spec Some Learning Design Build More Learning Test Market Sell Most Learning
  • 8. Idea? The “New” Way Market Sizing Minimal Business Viable MVP MVP Model Product for for Generation / (MVP) Adoption Revenue Validation Usage 3-5 Clients Month 1 Month 2, 3 & 4 Month 5 Month 6
  • 9. key value customer activities proposition relationships key customer partners segment s cost revenue structure key streams resources channels 4/6/11 30 images by JAM
  • 10. CUSTOMER SEGMENTS which customers and users are you serving? which jobs do they really want to get done? 4/6/11
  • 11. VALUE PROPOSITIONS what are you offering them? what is that getting done for them? do they care? 4/6/11
  • 12. CHANNELS how does each customer segment want to be reached? through which interaction points? 4/6/11
  • 13. CUSTOMER RELATIONSHIPS what relationships are you establishing with each segment? personal? automated? acquisitive? retentive? 4/6/11
  • 14. REVENUE STREAMS what are customers really willing to pay for? how? are you generating transactional or recurring revenues? 4/6/11
  • 15. KEY RESOURCES which resources underpin your business model? which assets are essential? 4/6/11
  • 16. KEY ACTIVITIES which activities do you need to perform well in your business model? what is crucial? 4/6/11 14
  • 17. KEY PARTNERS which partners and suppliers leverage your model? who do you need to rely on? 4/6/11
  • 18. COST STRUCTURE what is the resulting cost structure? which key elements drive your costs? 4/6/11
  • 21. Tricks & Traps for Business Model  Try mobilize a Mentor to help facilitate discussions  Bring all founders / key players together in person  Limit sessions to 2 hours max, Plan 3 x 2hrs  Leverage online tools for easy access & updates  Produce several poster size prints for awareness  “Get out of the Office” To Validate the model  Test it on Companies that are already operating  Capture Requirements Backlog During Sessions
  • 22. Idea? The “New” Way Market Sizing Minimal Business Viable MVP MVP Model Product for for Generation / (MVP) Adoption Revenue Validation Usage 3-5 Clients Month 1 Month 2, 3 & 4 Month 5 Month 6
  • 24. Agile Development Values  Individuals and interactions over processes / tools  Working software over comprehensive documents  Customer collaboration over contract negotiation  Responding to change over following a plan
  • 29. Idea? The “New” Way Market Sizing Minimal Business Viable MVP MVP Model Product for for Generation / (MVP) Adoption Revenue Validation Usage 3-5 Clients Month 1 Month 2, 3 & 4 Month 5 Month 6
  • 32. Lean Startup Lessons Learned  Many talk about it, few can really execute it...  Cross Team Trainingg is a Critical Success Factor (CSF)  MVP tends to ignore architecture and scalability  It is difficult to find Clients who want to be on your MVP / Early Adoption team...many say they will, few do  It's easy to let MVP become single Customer centric  Measure, Measure and Measure
  • 33. Key Resources Alex Osterwalder Steve Blank http://www.businessmodelgeneration.com/ http://steveblank.com/ http://boomstartup.com/ Eric Ries Taking Company Applications Now Summer 2011 Program – 3 Months http://www.startuplessonslearned.com/ ------------- Apply Online ------------