Interoperability Frameworks Arvo Ott eGovernance Academy Estonia February  201 1 www.ega.ee
E- Gov Center: -strategy -budget -regulation -training Shared, services  infrastructure, portal, interoperabilityarchitecture, eID, payment gateway etc. VISION Ministries Service Points More and better services, More locations, 24/7,smaller Government, lower costs
Governmental Registries Many registries, all very different, managed and developed by different organizations and financed separately Very many users, most of them are very small organizations without security knowledge and with a very small IT budget Very high security requirements. Registries contain personal data that is in some cases used to make high value decisions and in some cases needed in real time
Interoperability Framework Organizational interoperability Legal framework Technical architecture Semantic interoperability Interoperability Framework – set of principles, agreements, commitments
February  201 1 www.ega.ee Political Context Cooperating partners with compatible visions, aligned priorites and focused objectives Semantic interoperability --- Semantic Alignment Precise meaning is preserved and understood by all  parties Organisational interoperability ---  Process Alignment Different organisations achieve a agreed and mutually beneficial goal Legal interoperability --- Legislative Aligment Aligned legislation so that echanged data is accorded proper legal weight Technical interoperability --- Interaction ja Transport Planning of technical isuses involved in linking computer systems and services
Nature of document Name of Document Nature of regulation Policy and strategy documents Interoperability Framework Infopolitical agreement, strong recommendation Laws and sub-acts Databases acts, Personal Data Protection Act, Digital Signature Act etc. Compulsory  Framework descriptions Architecture descriptions Strong recommendation Interoperability Related Standards Documents, digital signature, security, message transfer etc.  Advise and recommendation
Regulations 1.  ORGANIZATIONAL coordination Responsible institution for general coordination/management of the integrated register system   (p reparation and implementation of strategy and basic concepts of interoperability framework )   Availability to set-up official (and unofficial) work groups .  Dif f erent advisory and management boards regulated  by  government.  O fficial procedure  is needed  to engage different stakeholders into the coordination process.  Implementation registration of databases and services , management of data exchange process offer ing  some shared services cooperat ion  with different stakeholders of the project supervision of the implementation helpdesc Feb 2011 www.ega.ee
Regulations 2 .  DATABASES and INFORMATION SYSTEMS Process of creation, integration and termination of state databases. Who is responsible,  w hat legal act is needed to describe the functions of databases (statute, approved by Government?). Who is responsible on data processing. Role of basic data . Auditing of databases.   Principle s – ask once, use multiple; personal data protection etc . Components of the integrated system. Database of databases – responsibility of institutions to give metadata about their databases. Repository of XML descriptions of services. In future database of ontology ies Financ e models   D ata services are the priority ...  not data collection . Customers orientation – not collect data if the services does not need it Ownership of the data Authorization and audentication Feb  201 1 www.ega.ee
Regulations 2.  DATABASES and INFORMATION SYSTEMS Feb  201 1 www.ega.ee Regulation about supporting systems of the framework: System of unified classifications  (Estonian: sub act of the Public Information Act “Clastification system”) Address system ( Estonian: sub act of the Public Information Act “Address system”) Geodetic system ( Estonian: sub act of the Public Information Act “Geodetic System”) System of data security measures of databases  (Estonian: sub act of the Public Information Act “System of Security Measures of Information Systems”) Environment of sharing data - data exchange system between registers  (Estonian: sub act of the Public Information Act “Management system of State Information System”)  
IOF Questions (1): Question 1.   IOF is in-line with  European Interoperability Framework   European ISA program ( http://ec.europa.eu/isa/  )? Question 2 .  There is govermental portal  as single contact point for citizens and businesses.  Question 3 .  Websites  comply with WAI quality criteria .     Question 4 . Public administrations will agree on an appropriate, common security and privacy policy and concrete requirement.  Government  will implement IT baseline security system.  For example:  The production and development of baseline security system is recommended to base on the IT Baseline Protection Manual (IT-Grundschutz Handbuch) issued by Germany’s BSI (Bundesamt für Sicherheit in der Informationstechnik ). www.ega.ee
IOF Questions (2): Question  5 . The national supervision agency  is  established with following main roles:    personal data protection  - inviolability of private life; public information  - complying with requests for information and publication of information on the Internet and elsewhere   Question  6 .  Public administrations  are designing  information systems and technical architectures that are linguistically neutral in order to cater for multilingualism when establishing an International Public Service. Question  7 .  Public administration  have  a long-term preservation (sustainability) policy.  www.ega.ee
IOF Questions (3): Question  8 . Public administrations will favour openness regarding public information. Question  9 .  Public administrations are encouraged to reuse and share solutions and to collaborate on the development of common solutions.  Question 1 0 . Public administration should not impose any specific technological solution on citizens, businesses and other administrations Question 1 1 .  P ublic administration  will  develop a component based service model, allowing the establishment of Public Services by reusing, as much as possible, existing service components www.ega.ee
IOF Questions (4): Question 1 2 . Public administrations will make their authentic sources of information available to others while implementing the appropriate access and control mechanism to ensure security and privacy as foreseen in the relevant legislation.  Question 1 3 .  Public administrations  will  develop the necessary interfaces to authentic sources and align them, at semantic and technical level. Question 1 4 .  P ublic sector will develop the common service infrastructure. Question 1 5 . Public administrations will obtain political support for their interoperability efforts. www.ega.ee
IOF Questions (5): Question 1 6 .  Public administrations will carefully consider all relevant legislation linked to the information exchange, including data protection legislation. Question  17 .  Government  will elaborate legislation (laws and other government acts) in area of registers, infrastructure services, register of registers, register of certificate service providers, security baselines.  Question  18 .  Model of coordination? Government  is using the European Method of Open Coordination (OMC, see http://en.wikipedia.org/wiki/Open_Method_of_Coordination) as the governance model for organisational interoperability. Question  19 . Public administrations will document their business processes and agree on how these processes will interact to contribute to the delivery of a Public Service. www.ega.ee
IOF Questions (6): Question 2 0 .  Public administrations will systematically define Service level agreements (SLA)  for the part of the Public Service they provide and/or consume. Question 2 1 .  Public administrations will support the establishment of both sector-specific and cross-sectoral communities aimed at facilitating semantic interoperability and will encourage the sharing of results produced by such communities through national and international platforms. Question 2 2 . Public administrations will agree on the standards and specifications to be used to ensure technical interoperability.  Question 2 3 . Public administrations will, as much as possible, base interoperability agreements on existing formalised specifications, or in case such specifications do not exist, collaborate with communities working in the same areas. www.ega.ee
IOF Questions (7): Question 2 4 .  Other things being equal, public administrations should prefer open specification. Question 2 5 . Public administrations will actively participate in the standardisation activities that are relevant to their needs. Question  26 ??  Example: National  GovNet will operate as a public network. Principles of GovNet:  Every state and local government agency has the right, though not obligation, to use GovNet.  The use of the backbone network is recommended to finance centrally from the state budget and the use free of charge for subscribed clients. The client has to pay only for access to the backbone network.  End-users will be responsible on security of their local network.  www.ega.ee
IOF Questions (8): Question  27 .   Government  will  elaborate personal secure environment using ID card for citizens accessed. Personal area can contain following subareas: E-service area allows people to survey the data which the government has collected about them. Notification services (breaks in electricity or water deliveries, expiration of a period of validity, etc.); Application which enable citizen to fill different forms and forward them to the relevant institutions. The institutions process the forms and report the results to the citizens.  The secure document area allows users to sign documents and forward them.  www.ega.ee
IOF Questions (9): Question  28 .   U se of the PKI infrastructure is free for citizens – they don’t pay for certificates and for presentation and validation of a digital signature. Question  29 ??   Government  will develop  the primary open source software applications for ID cardholders: Client software  for signing  and signature checking Portal  for signing  and signature checking Program library for signing  and signature checking for using inside of other software products (for example from document management systems ).  www.ega.ee
IOF Questions (10): Question 3 0 .  Government  is elaborating the middleware and corresponding organisation for integration of information systems (registers). Middleware solution  will  contain interoperable infrastructure services: audit trail and log; service registry and metadata management; access control; data certification; data transport; data translation; workflow management. www.ega.ee
Thank you for your attention! Arvo Ott [email_address] www.ega.ee

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Interoperability frameworks

  • 1. Interoperability Frameworks Arvo Ott eGovernance Academy Estonia February 201 1 www.ega.ee
  • 2. E- Gov Center: -strategy -budget -regulation -training Shared, services infrastructure, portal, interoperabilityarchitecture, eID, payment gateway etc. VISION Ministries Service Points More and better services, More locations, 24/7,smaller Government, lower costs
  • 3. Governmental Registries Many registries, all very different, managed and developed by different organizations and financed separately Very many users, most of them are very small organizations without security knowledge and with a very small IT budget Very high security requirements. Registries contain personal data that is in some cases used to make high value decisions and in some cases needed in real time
  • 4. Interoperability Framework Organizational interoperability Legal framework Technical architecture Semantic interoperability Interoperability Framework – set of principles, agreements, commitments
  • 5. February 201 1 www.ega.ee Political Context Cooperating partners with compatible visions, aligned priorites and focused objectives Semantic interoperability --- Semantic Alignment Precise meaning is preserved and understood by all parties Organisational interoperability --- Process Alignment Different organisations achieve a agreed and mutually beneficial goal Legal interoperability --- Legislative Aligment Aligned legislation so that echanged data is accorded proper legal weight Technical interoperability --- Interaction ja Transport Planning of technical isuses involved in linking computer systems and services
  • 6. Nature of document Name of Document Nature of regulation Policy and strategy documents Interoperability Framework Infopolitical agreement, strong recommendation Laws and sub-acts Databases acts, Personal Data Protection Act, Digital Signature Act etc. Compulsory Framework descriptions Architecture descriptions Strong recommendation Interoperability Related Standards Documents, digital signature, security, message transfer etc. Advise and recommendation
  • 7. Regulations 1. ORGANIZATIONAL coordination Responsible institution for general coordination/management of the integrated register system (p reparation and implementation of strategy and basic concepts of interoperability framework ) Availability to set-up official (and unofficial) work groups . Dif f erent advisory and management boards regulated by government. O fficial procedure is needed to engage different stakeholders into the coordination process. Implementation registration of databases and services , management of data exchange process offer ing some shared services cooperat ion with different stakeholders of the project supervision of the implementation helpdesc Feb 2011 www.ega.ee
  • 8. Regulations 2 . DATABASES and INFORMATION SYSTEMS Process of creation, integration and termination of state databases. Who is responsible, w hat legal act is needed to describe the functions of databases (statute, approved by Government?). Who is responsible on data processing. Role of basic data . Auditing of databases. Principle s – ask once, use multiple; personal data protection etc . Components of the integrated system. Database of databases – responsibility of institutions to give metadata about their databases. Repository of XML descriptions of services. In future database of ontology ies Financ e models D ata services are the priority ... not data collection . Customers orientation – not collect data if the services does not need it Ownership of the data Authorization and audentication Feb 201 1 www.ega.ee
  • 9. Regulations 2. DATABASES and INFORMATION SYSTEMS Feb 201 1 www.ega.ee Regulation about supporting systems of the framework: System of unified classifications (Estonian: sub act of the Public Information Act “Clastification system”) Address system ( Estonian: sub act of the Public Information Act “Address system”) Geodetic system ( Estonian: sub act of the Public Information Act “Geodetic System”) System of data security measures of databases (Estonian: sub act of the Public Information Act “System of Security Measures of Information Systems”) Environment of sharing data - data exchange system between registers (Estonian: sub act of the Public Information Act “Management system of State Information System”)  
  • 10. IOF Questions (1): Question 1. IOF is in-line with European Interoperability Framework European ISA program ( http://ec.europa.eu/isa/ )? Question 2 . There is govermental portal as single contact point for citizens and businesses. Question 3 . Websites comply with WAI quality criteria .   Question 4 . Public administrations will agree on an appropriate, common security and privacy policy and concrete requirement. Government will implement IT baseline security system. For example: The production and development of baseline security system is recommended to base on the IT Baseline Protection Manual (IT-Grundschutz Handbuch) issued by Germany’s BSI (Bundesamt für Sicherheit in der Informationstechnik ). www.ega.ee
  • 11. IOF Questions (2): Question 5 . The national supervision agency is established with following main roles:   personal data protection - inviolability of private life; public information - complying with requests for information and publication of information on the Internet and elsewhere   Question 6 . Public administrations are designing information systems and technical architectures that are linguistically neutral in order to cater for multilingualism when establishing an International Public Service. Question 7 . Public administration have a long-term preservation (sustainability) policy. www.ega.ee
  • 12. IOF Questions (3): Question 8 . Public administrations will favour openness regarding public information. Question 9 . Public administrations are encouraged to reuse and share solutions and to collaborate on the development of common solutions. Question 1 0 . Public administration should not impose any specific technological solution on citizens, businesses and other administrations Question 1 1 . P ublic administration will develop a component based service model, allowing the establishment of Public Services by reusing, as much as possible, existing service components www.ega.ee
  • 13. IOF Questions (4): Question 1 2 . Public administrations will make their authentic sources of information available to others while implementing the appropriate access and control mechanism to ensure security and privacy as foreseen in the relevant legislation.  Question 1 3 . Public administrations will develop the necessary interfaces to authentic sources and align them, at semantic and technical level. Question 1 4 . P ublic sector will develop the common service infrastructure. Question 1 5 . Public administrations will obtain political support for their interoperability efforts. www.ega.ee
  • 14. IOF Questions (5): Question 1 6 . Public administrations will carefully consider all relevant legislation linked to the information exchange, including data protection legislation. Question 17 . Government will elaborate legislation (laws and other government acts) in area of registers, infrastructure services, register of registers, register of certificate service providers, security baselines. Question 18 . Model of coordination? Government is using the European Method of Open Coordination (OMC, see http://en.wikipedia.org/wiki/Open_Method_of_Coordination) as the governance model for organisational interoperability. Question 19 . Public administrations will document their business processes and agree on how these processes will interact to contribute to the delivery of a Public Service. www.ega.ee
  • 15. IOF Questions (6): Question 2 0 . Public administrations will systematically define Service level agreements (SLA) for the part of the Public Service they provide and/or consume. Question 2 1 . Public administrations will support the establishment of both sector-specific and cross-sectoral communities aimed at facilitating semantic interoperability and will encourage the sharing of results produced by such communities through national and international platforms. Question 2 2 . Public administrations will agree on the standards and specifications to be used to ensure technical interoperability. Question 2 3 . Public administrations will, as much as possible, base interoperability agreements on existing formalised specifications, or in case such specifications do not exist, collaborate with communities working in the same areas. www.ega.ee
  • 16. IOF Questions (7): Question 2 4 . Other things being equal, public administrations should prefer open specification. Question 2 5 . Public administrations will actively participate in the standardisation activities that are relevant to their needs. Question 26 ?? Example: National GovNet will operate as a public network. Principles of GovNet: Every state and local government agency has the right, though not obligation, to use GovNet. The use of the backbone network is recommended to finance centrally from the state budget and the use free of charge for subscribed clients. The client has to pay only for access to the backbone network. End-users will be responsible on security of their local network. www.ega.ee
  • 17. IOF Questions (8): Question 27 . Government will elaborate personal secure environment using ID card for citizens accessed. Personal area can contain following subareas: E-service area allows people to survey the data which the government has collected about them. Notification services (breaks in electricity or water deliveries, expiration of a period of validity, etc.); Application which enable citizen to fill different forms and forward them to the relevant institutions. The institutions process the forms and report the results to the citizens. The secure document area allows users to sign documents and forward them. www.ega.ee
  • 18. IOF Questions (9): Question 28 . U se of the PKI infrastructure is free for citizens – they don’t pay for certificates and for presentation and validation of a digital signature. Question 29 ?? Government will develop the primary open source software applications for ID cardholders: Client software for signing and signature checking Portal for signing and signature checking Program library for signing and signature checking for using inside of other software products (for example from document management systems ). www.ega.ee
  • 19. IOF Questions (10): Question 3 0 . Government is elaborating the middleware and corresponding organisation for integration of information systems (registers). Middleware solution will contain interoperable infrastructure services: audit trail and log; service registry and metadata management; access control; data certification; data transport; data translation; workflow management. www.ega.ee
  • 20. Thank you for your attention! Arvo Ott [email_address] www.ega.ee