A maturity model for urban eGovernanceeGovernance for Urban InfrastructureeGovernments FoundationeGovernments Foundation
Infrastructure life cycle
Good GovernanceIngredients of Good GovernanceTransparency & accountabilityParticipatory GovernanceData Driven Decision makingTechnology as an enabler in ensuring the above aspects for Quality Urban Infrastructure
Participatory BudgetingCommunity decides the how to allocate the municipal budgetInvolvement of Ward committeesOpen Collaboration platform
Participatory PlanningTotal Ward Budget: 85 LakhsWidening of MG Road – 10 lakh. Constr. of SW Drains– 3  lakh. Footpath constr. – 4  lakh.
Participatory PlanningWidening of M.G. Road – 10 lakh. Recommend?YesNo
ExecutioneTendering and eProcurementContractor selection based onPerformance based feedback from citizensContractor ratingReal time information on the workActual v/s PlannedScheduleCost
Contractor Performance: Acme Constructions* Numbers in red denote Average for the ULB
Real time Information on ExecutionWork: Widening of MG RoadContractor Name: Acme Constructions%age complete: 60%Planned Date of Completion: August 20Other Works by the same contractorCost Incurred:  7 LakhBudgeted Costs: 10 lakh
FeedbackGrievance redressal system Citizen feedback on projects executedMonitoring Contractor/Work performance
Feedback on workComplaint Type: _Potholes on Road______Complaint Details: _After the rains, huge potholes have appeared on the road causing accidents and  traffic jams_FeedbackList of other complaints on this RoadList of Works carried out on the Road
Key MessageCommunity Participation for Assessing the needsAllocation of FundsFeedback on the WorksImproves the Quality of  InfrastructurePositive virtuous cycle Technology is a key enablerInternetMobile
Thank You

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Editor's Notes

  • #5: Participatory Budgeting