mende
- 1. Mutawakil Mende Deerbrook Forest Apartments 17750 Hwy 59 North 77396 tele: 702 372 7667 email: [email protected] or [email protected] Objective: To excel in management field and to work with a company that provides an opportunity for advancement Skills: Hotel sales and Management, Customer service and accounting Education: Lehman College-- Bronx New York Major: Hotel management and sales Work Experience: November 2014 to Present Front Office Country Inn and Suites Hotel 26011 Hwy 59 North Humble Texas 77338 281-446-4977 November 2013- Oct. 2014 Front Office Manager Holiday Inn Express—Columbus Ohio Responsibilities • ensure that all task are carried out efficiently, effectively and accurately at all times at the front desk • ensure that the breakfast area is clean and excellent customer service is displayed • work equally with the General Manager to ensure that all duties are up to standard • pre-check all rooms before selling to ensure that they are clean and is in excellent standard before being sold 2012-2013 Front desk Representative/Night auditor Crestwood and Suites-- Las Vegas Responsibilities • checking guest in and out the hotel, making reservations • consolidate all accounts on balance 2011-2013
- 2. Front Desk Representative Silver Seven gaming- Las Vegas Responsibilities • checking guest in and out the hotel, making reservations 2009-2011 Operations Manager Staybridge and Suites-- Las Vegas Responsibilities • consulting with the general manager and the assistant general manager in regards to the overall operation of the company • ensure that the front desk is properly managed whereby all reservations are accurate • ensure all the supplies are in stock for breakfast. • scheduling staff for breakfast, housekeeping and front desk 2005-2007 Night Auditor Candlewood and Suites-- Las Vegas Responsibilities • consolidating all accounts and balance (DRS) • checking guest in and out the hotel 2007-2009 Front desk agent Stratosphere Hotel and Casino-- Las Vegas Responsibilities • consolidating all accounts and balance (DRS) • checking guest in and out the hotel 2000-2005 Night Manager/Night Auditor Ramada Inn –Albany New York Responsibilities • manage the overall operation of the hotel nightly • ensure that the night auditors are functioning accurately • consolidating on all accounts and balance • checking guest in and out of the hotel 1994-2000 General Manager/ Sales Director
- 3. Howard Johnson's Express Inn-- Albany New York Responsibilities • Responsible for the internal and external appearances of the hotel • responsible for employment of staff • ensure that all hired staff complete their training successfully • ensure that business is forthcoming by going out to various companies or corporations to establish business for the hotel Language: Dutch, English and Arabic