Mentor Me
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The document outlines a project aimed at developing an online learning program for training volunteer mentors of skilled migrants and refugees, culminating in a certification. It details the program's content, evaluation results, benefits for trainers and learners, and the challenges faced during its implementation. Future plans include making the program available for free to new mentors and providing ongoing support through an online forum.
Mentor Me
- 2. The projectAn online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees. Completion of the program will lead to the attainment of TAAASS404B Facilitate Individual Learning from the Certificate IV in Training and Assessment
- 3. Three phasesDevelopmentTraining and assessmentEvaluation
- 4. Development: The teamFrank StoreyProject MgrRuby MaddonRMP CoordJackieWilliamsonProject CoordMarinaChadiloffe-facilitatorAnn Bradye-learningadvisor
- 5. Development: learning strategiesSelf-pacedIndependentReadingListeningObservingReflectingQuizzesCase studiesPeer support networkPractical tasks
- 6. Development: assessmentOnline activitiesPeer support network (forum)Practical work-based assessment
- 7. Development: contentWhat’s in it for me?
- 8. Development: contentWhat is mentoring?
- 9. Development: contentThe characteristics of a mentor
- 10. Development: contentYour mentoring relationship
- 11. Development: contentThe change curve
- 12. Development: contentSetting goals
- 13. Development: contentHow to structure a mentoring session
- 14. Development: contentFour stage model
- 15. Development: contentLearning styles
- 16. Development: contentThe nuts and bolts
- 18. Development: contentExpert speakers
- 21. Development: contentBuilding rapport
- 23. Development: technologiesForums (Moodle)FLV player (video)Audacity (audio)Quiz (Moodle)Quiz (Hot Potatoes)Documentation (PDF)Documentation (Word)
- 24. Training and assessmentOne face to face meeting
- 25. Training and assessmentComplete all online activities within seven daysApproximately 4-6 hours of study9 participantsPeer supportWork-based task
- 26. Evaluation: results66.7% of participants completed all the activities 22.2% partially completed the activities66.7% likely to be eligible for a Statement of attainmentThe forum was the most popular part of the program One mentor dropped out
- 27. Evaluation: benefits - RTOAbility to provide low cost self paced training for mentors of SMMP and RMPIncrease skills and knowledge of mentorsEnsures a standardised level of information and knowledge about mentoringAddresses the expectations and requirements of a nationally recognised unit of competency at the Certificate IV levelProvide a better service to menteesProvide opportunities for mentors to connect and collaborate with each otherProgram can be offered to SMMP and RMP mentors from other organisations - potential link to a new marketAnother trainer who is familiar with Moodle and has e-facilitation skills
- 28. Evaluation: benefits - facilitatorGained skills in and knowledge about e-facilitationBecame familiar with Moodle as a learning management platformThis program was the focus of a mentoring relationship for the facilitator and has been invaluable as a practical application of e-facilitationUse this experience and previous learning experience as evidence towards the unit of competency in e-learning TAADEL501B
- 29. Evaluation: benefits - learnersBetter skilledConnected with peersLearn at their convenienceEligible for a statement of attainmentOngoing support provided by other mentors
- 30. Challenges: designTrying to stay within the 3 hourWhat to include and what to leave out of the contentHow to make it self paced but keep it interestingHow to provide adequate pre-online instructionsMarking and grading of responses to case study/ short answer activities
- 31. Challenges: facilitationLearning curve in the marking processComing to grips with the forum and how to use itAsked people to create a profile and picture but no one did
- 32. Challenges: learnersOvercoming technical issuesStaying motivatedLearners need variety to stay engagedVolunteers for refugees have different needs to volunteers for skilled migrants
- 33. Where to now?MentorMe will be offered free of charge to all new volunteer mentors from the RMP or SMMP as a self-paced online program.
- 34. Where to now?A learner guide will be made available to all participants and completion of the online component will be a pre-requisite to be matched with a mentor.
- 35. Where to now?Participants will be given the option to undertake the assessment tasks and a fee will be charged to cover the cost of the assessor.
- 36. Where to now?The forum will be ongoing and has been offered to all mentors participating in either SMMP or RMP. If the forum is to be successful it is likely to need a facilitator to welcome new members and to encourage ongoing discussions, particularly in the early stages of development.