Microsoft Dynamics 365 – Your way to Digital transformation
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The document introduces Microsoft Dynamics 365 as a transformative cloud-based business application suite designed to enhance organizational efficiency and adaptability. It emphasizes the integration of intelligent technologies, such as AI and advanced analytics, to optimize business processes and customer insights. The platform enables companies to grow at their own pace, aligning technology with contemporary business trends to achieve digital transformation.
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Microsoft Dynamics 365 – Your way to Digital transformation
- 1. Enable your organization to grow, evolve, and transform Microsoft Dynamics 365 First Look #MSDYN365DK
- 3. Dynamics 365 Your way to Digital transformation Maria Garaña Vice President, Dynamics EMEA
- 4. OF THE FORTUNE 500 IN 1955…
- 5. % A r e G o n e
- 6. CEOs believe technology will transform their business more than any other global trend Source: PWC CEO Survey Trends that will transform business, next five years (%) Technological advances Demographic shifts Shift in global economic power Resource scarcity & climate change Urbanization
- 12. Microsoft Dynamics 365 Business applications
- 15. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 16. Purpose-built Built for your business, works with existing systems Implement business processes across silos Start with what you need, expand at your own pace Dynamics 365
- 17. “With the Microsoft cloud, we gain velocity because we can be innovative. A proof of concept that might have taken three months to execute now takes three days.” Chris Patti, Vice President of Technology, AccuWeather
- 18. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 19. Productive Productivity where you want to work Immersive user experience with Office 365 Available on iOS, Android, Windows and web Dynamics 365
- 20. Dynamics 365 + Office 365
- 22. “We are looking to convert the knowledge our people have in their heads into a digital format and apply machine learning tools that can look at the data, optimize it, and adjust configurations to optimize production.” Nevzat Ertan, Chief Enterprise Architect and Manager, Sandvik Coromant
- 24. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 25. Intelligent Built-in Artificial Intelligence Out-of-box data visualizations and BI Transformational Advanced Analytics platform Dynamics 365
- 26. Dynamics 365 + Cortana Intelligence
- 27. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
- 28. “With Microsoft Dynamics 365 and Cortana Intelligence, we can analyze incredible volumes of social content, allowing us to understand our customers and act proactively and positively faster than ever before.” Paul Hume, Head of Technology Development at Marston's PLC
- 29. Marston’s Customer Insights Intelligence ActionData Table Reservations Vouchers Customer Surveys Service Incidents TripAdvisor Reviews Weather Customers Room Reservations Lifetime Value Satisfaction Booking Trends Spending Trends Demographics Occupancy Service Reputation Personalized Service (Wait Staff) Business Insights (House Manager) Targeted Communication (Marketing Staff)
- 30. Insights to deliver personalized experiences to each customer. Customer Insights
- 31. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 32. Adaptable Common Data Service across all your business Automate tasks by integrating across applications Build apps without writing code using PowerApps Dynamics 365
- 33. Common Data Service: Dynamics 365 Dynamics 365
- 34. Common Data Service: Dynamics 365 Dynamics 365
- 35. Common Data Service: Dynamics 365 Dynamics 365
- 36. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 37. Digital Transformation with Microsoft Dynamics
- 38. No better time to be a Dynamics customer
- 39. Thank you!