Module 1
 Introduction to Human Resource Management-
 Importance-Scope and Objectives.
 Evolution.
 Line and Staff aspects of HRM,
 Line managers Human Resource duties.
 New approaches to organizing HR.
 Strategic Human Resources Management
 Strategic HRM tools.
 It is defined as the art of procuring, developing and
maintaining competent workforce to achieve the
goals of an organization in an effective and efficient
manner.
 It is the process of acquiring, training, appraising
and compensating employees and of attending to
their labour relations, health and safety and
fairness concerns.
HRM - Definition
 Conducting the job analysis
 Planning labour needs and recruiting job candidates
 Selecting job candidates
 Orienting and training new employees
 Managing wages and salaries
 Providing incentives and benefits
 Appraising performance
 Conducting interviews, counseling, disciplining
 Training and developing managers
 Building employee commitment
It includes the personnel aspects of the
management job, like
The scope of HRM is Very wide
 Personal Aspect: It is concerned with manpower
planning, recruitment, selection, placement, transfer, promoti
on, training and development, lay off and
retrenchment, remuneration, incentives, productivity etc.
 Welfare Aspect: It deals with working conditions and
amenities such as canteens, crèches, rest and lunch
rooms, housing, transport, medical
assistance, education, health and safety, recreation facilities
etc.
 Industrial Relations Aspect : This covers union –
management relations, joint consultation, collective
bargaining, grievance and disciplinary procedures, settlement
of disputes etc.
Scope
Objectives of HRM
 To help the organization reach its goals
 To employ the skills and abilities of the work force
efficiently.
 To provide the organization with well trained and well
motivated employees
 To increase to the fullest the employee’s job satisfaction
and self actualization.
 To develop and maintain quality of work life
 To communicate the HR policies to all employees.
 To be ethically and socially responsible to the needs of
society
 At the enterprise level:
 Good HR practices help in atracting and retaining the best
people in the organisation
 It helps in training people for challenging roles, developing
right attitude towards the job and the company, promoting
team spirit, commitment etc
 At the individual level:
 It promotes team work and team spirit among employees
 It offers excellent growth opportunities to people who have
potential to rise
 It allows people to work with diligence and commitment
 At the society level:
 Employment opportunities multiply
 Scarce talents are put to best use.
Importance of HRM
 Industrial Revolution: machines are brought in the
production process, rapid progress in technology, jobs were
more fragmented, specialization increased, but left workers
with dull, boring , monotonous jobs. Govt. did very little to
protect the interest of the workers
 Scientific management: To improve efficiency and speed F
W Taylor advocated scientific management. Scientific
management is nothing but systematic analysis and
breakdown of work into its smallest mechanical elements
and reaaranging into most efficient combination.
Improtance of training was also identified
History of Personal /
Human Resource Management
 Trade Unionism: Workers joined hands to protect
against the exploitive tendency of employers and
unfair labour practices. TU tried to improve work
conditions, pay and benefits, disciplinary actions etc.
 Human relations movement: After Hawthorne
experiments conducted by Elton Mayo, productivity
not only depends on rewards, and the job design but
also on certain social and psychological factors also..
Human relations movement led to the implementation
of behavioural science techniques in industry.
 Human Resources approach: During early 60’s “pet
milk theory” of human relationist’s had been largely
rejected(happy workers are productive or happy cows
give more milk). It was recognized that workers are
unique and have individual needs. The trend move
towards treating employees as resources or assets
emerged.
Evolution of HRM
1920-1930
Welfare management
1940-1960
Personal management
1970-1980
Development phase
1991-
ownwards
Proactive- growth oriented phase
 Welfare phase- welfare management, maintaining
records of employees such as attendance, leave etc.
Roles: Welfare administrator, policeman
 Personal management- Fire fighting stage- Employee
disputes, trade unions, decisions taken by top
management.
Roles: Advisor, mediator, legal advisor, fire fighting
 Development phase- Importance given on efficiency
and effectiveness, emphasis on human values, dignity.
Hr manager does the role of change agent, trainer etc.
 Growth oriented – employees are considered as assets.
Hr manager’s role-
developer, counsellor, coach, mentor, problem solver
Managerial Function Operative function Advisory
functions
Planning Acquisition Top Management
Organising Training &Development Department heads
Directing Motivation
Controlling Maintenance
Remuneration
Working conditions
Personnel records
Industrial relations
Separation
Functions of HRM
Authority- right to make decisions and give orders
Line Authority- Gives right to issue orders to the
managers or employees- creates a superior –
subordinate relationship
Staff Authority- Gives the manager the right to advise
other managers and employees. It creates an advisory
relationship
HR managers are usually considered as staff
managers, since they assist and advise the line
managers in areas like recruiting, hiring and
compensation.
Line And Staff Aspect Of HRM
Integral part of line managers duty- is direct handling of people
Other duties include:
• Placing the right person on the right job
• Socializing new employees to the organisation
• Training employees for the jobs that are new to them
• Improving the job performance of each person
• Gaining cooperation and developing smooth working
relationships
• Interpreting the company’s policies and procedures
• Controlling labour costs
• Developing the abilities of each person
• Creating and maintaining department morale
• Protecting employees health and physical condition
Line Managers Human Resource Duties
3 distinct functions of HR Managers
1. Line function: He directs the activities of the people
in his /her own departments
2. Co-ordinate function :Ensures that the line managers
are implementing the firms HR policies and practices
3. Staff Function :Assists in
hiring, training, evaluating, rewarding, counseling, pr
omoting, and firing employees. Administers various
benefit programmes
HR manager’s Duties
 Transactional HR group: Focuses on using centralized call
centers and outsourcing arrangements with
vendors(benefits advisors) to provide specialized support
in day to day transactional HR activities.
 Corporate HR Group: Focuses on assisting top management
in big issues such as developing the long term strategic
plans on the company
 Embedded HR group: Assigns HR generalists directly to
departments to provide localized HRM assistance to the
department needs.
 The centers of expertise: Are specialized HR consulting
firms within the company, providing specialized assistance
in areas such as organizational change
New Approaches to Organizing HR

Module1 HRM

  • 2.
    Module 1  Introductionto Human Resource Management-  Importance-Scope and Objectives.  Evolution.  Line and Staff aspects of HRM,  Line managers Human Resource duties.  New approaches to organizing HR.  Strategic Human Resources Management  Strategic HRM tools.
  • 3.
     It isdefined as the art of procuring, developing and maintaining competent workforce to achieve the goals of an organization in an effective and efficient manner.  It is the process of acquiring, training, appraising and compensating employees and of attending to their labour relations, health and safety and fairness concerns. HRM - Definition
  • 4.
     Conducting thejob analysis  Planning labour needs and recruiting job candidates  Selecting job candidates  Orienting and training new employees  Managing wages and salaries  Providing incentives and benefits  Appraising performance  Conducting interviews, counseling, disciplining  Training and developing managers  Building employee commitment It includes the personnel aspects of the management job, like
  • 5.
    The scope ofHRM is Very wide  Personal Aspect: It is concerned with manpower planning, recruitment, selection, placement, transfer, promoti on, training and development, lay off and retrenchment, remuneration, incentives, productivity etc.  Welfare Aspect: It deals with working conditions and amenities such as canteens, crèches, rest and lunch rooms, housing, transport, medical assistance, education, health and safety, recreation facilities etc.  Industrial Relations Aspect : This covers union – management relations, joint consultation, collective bargaining, grievance and disciplinary procedures, settlement of disputes etc. Scope
  • 6.
    Objectives of HRM To help the organization reach its goals  To employ the skills and abilities of the work force efficiently.  To provide the organization with well trained and well motivated employees  To increase to the fullest the employee’s job satisfaction and self actualization.  To develop and maintain quality of work life  To communicate the HR policies to all employees.  To be ethically and socially responsible to the needs of society
  • 7.
     At theenterprise level:  Good HR practices help in atracting and retaining the best people in the organisation  It helps in training people for challenging roles, developing right attitude towards the job and the company, promoting team spirit, commitment etc  At the individual level:  It promotes team work and team spirit among employees  It offers excellent growth opportunities to people who have potential to rise  It allows people to work with diligence and commitment  At the society level:  Employment opportunities multiply  Scarce talents are put to best use. Importance of HRM
  • 8.
     Industrial Revolution:machines are brought in the production process, rapid progress in technology, jobs were more fragmented, specialization increased, but left workers with dull, boring , monotonous jobs. Govt. did very little to protect the interest of the workers  Scientific management: To improve efficiency and speed F W Taylor advocated scientific management. Scientific management is nothing but systematic analysis and breakdown of work into its smallest mechanical elements and reaaranging into most efficient combination. Improtance of training was also identified History of Personal / Human Resource Management
  • 9.
     Trade Unionism:Workers joined hands to protect against the exploitive tendency of employers and unfair labour practices. TU tried to improve work conditions, pay and benefits, disciplinary actions etc.  Human relations movement: After Hawthorne experiments conducted by Elton Mayo, productivity not only depends on rewards, and the job design but also on certain social and psychological factors also.. Human relations movement led to the implementation of behavioural science techniques in industry.
  • 10.
     Human Resourcesapproach: During early 60’s “pet milk theory” of human relationist’s had been largely rejected(happy workers are productive or happy cows give more milk). It was recognized that workers are unique and have individual needs. The trend move towards treating employees as resources or assets emerged.
  • 11.
    Evolution of HRM 1920-1930 Welfaremanagement 1940-1960 Personal management 1970-1980 Development phase 1991- ownwards Proactive- growth oriented phase
  • 12.
     Welfare phase-welfare management, maintaining records of employees such as attendance, leave etc. Roles: Welfare administrator, policeman  Personal management- Fire fighting stage- Employee disputes, trade unions, decisions taken by top management. Roles: Advisor, mediator, legal advisor, fire fighting  Development phase- Importance given on efficiency and effectiveness, emphasis on human values, dignity. Hr manager does the role of change agent, trainer etc.  Growth oriented – employees are considered as assets. Hr manager’s role- developer, counsellor, coach, mentor, problem solver
  • 13.
    Managerial Function Operativefunction Advisory functions Planning Acquisition Top Management Organising Training &Development Department heads Directing Motivation Controlling Maintenance Remuneration Working conditions Personnel records Industrial relations Separation Functions of HRM
  • 14.
    Authority- right tomake decisions and give orders Line Authority- Gives right to issue orders to the managers or employees- creates a superior – subordinate relationship Staff Authority- Gives the manager the right to advise other managers and employees. It creates an advisory relationship HR managers are usually considered as staff managers, since they assist and advise the line managers in areas like recruiting, hiring and compensation. Line And Staff Aspect Of HRM
  • 15.
    Integral part ofline managers duty- is direct handling of people Other duties include: • Placing the right person on the right job • Socializing new employees to the organisation • Training employees for the jobs that are new to them • Improving the job performance of each person • Gaining cooperation and developing smooth working relationships • Interpreting the company’s policies and procedures • Controlling labour costs • Developing the abilities of each person • Creating and maintaining department morale • Protecting employees health and physical condition Line Managers Human Resource Duties
  • 16.
    3 distinct functionsof HR Managers 1. Line function: He directs the activities of the people in his /her own departments 2. Co-ordinate function :Ensures that the line managers are implementing the firms HR policies and practices 3. Staff Function :Assists in hiring, training, evaluating, rewarding, counseling, pr omoting, and firing employees. Administers various benefit programmes HR manager’s Duties
  • 17.
     Transactional HRgroup: Focuses on using centralized call centers and outsourcing arrangements with vendors(benefits advisors) to provide specialized support in day to day transactional HR activities.  Corporate HR Group: Focuses on assisting top management in big issues such as developing the long term strategic plans on the company  Embedded HR group: Assigns HR generalists directly to departments to provide localized HRM assistance to the department needs.  The centers of expertise: Are specialized HR consulting firms within the company, providing specialized assistance in areas such as organizational change New Approaches to Organizing HR