We make Digital Transformation Happen
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Myth and Hype of
Artificial Intelligence
(10-Truth) Organizations Should Know
Why Intelligent Automation Is Critical
for the Future of Government
Dieter Hovorka, CTO, dieter@skillzme.com
We make Digital Transformation Happen
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Dieter Hovorka, Chief Technology Officer, Co-Founder
• Born in Vienna, Austria
• Living since over 10 years in Dubai
• 15+ Years working in Middle East
• 25+ Years in IT Industry across the Globe working for Artesyn Technologies , Adobe,
EMC, Novomatic
• Holding various management positions CEO, CTO, CMO, Quality Management
• Specialist in eLearning, Wkfw, eForms, ECM, BPM, CRM, CMS, WxM, UX, UI, Digital Asset
Management
• 3 Facts about Austria:
• The fastest growing tourist destination in ME
• Over 45 Million visitors in 2017
• Vienna has ranked first among the world’s best cities to live in for the last six years in the
Mercer Quality of Living survey
INTRODUCTION
We make Digital Transformation Happen
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 Skillz Strategically based in Dubai Dubai Media City since 2014.
 Successful track record of helping 100+ Enterprises in Middle East with their end-to
end Digital Transformation Marketing agenda from strategy to implementation.
 Certified proven skills and best practices developed by a team of senior experts.
 Domain knowledge and expertise around Strategy, Assessment, Design, Solutions,
Implementation and Integration, Business Process, and e-learning and Training.
 Demonstrated customer success with 20+ projects in Middle East and Africa with
measurable business outcome.
 Solutions around the globe with focus as Adobe Gold Reseller and Opentext Silver
Reseller
SkillzME – The Digital Experts
We make Digital Transformation Happen
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We are Experts in Digital Marketing
We make Digital Transformation Happen
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Digital Transformation Happens
Digital InformationDigital Content
Digital Tools Digital Channels
Create
Manage Use
Deliver
A.I. happens in every step
We make Digital Transformation Happen
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Where does A.I. come into the game?
We make Digital Transformation Happen
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Industry is misleading us
Is A.I. dangerous, SkyNet, HAL and Co ?
Elon Musk
AI is more dangerous than
nuclear weapons.
James Cameron
Look at people on their
phones. The machines have
already won
Bill Gates
A.I. ‘We shouldn’t panic about
it, it is an unique opportunity
We make Digital Transformation Happen
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What is A.I. ?
We make Digital Transformation Happen
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Listen + Understand + Decision & Learn (A.I.)
We make Digital Transformation Happen
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Listen the Big Data bubble
We make Digital Transformation Happen
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Understanding, requires a Super Computer power ?
We make Digital Transformation Happen
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Decision making, evaluating, goal vs risk ?
We make Digital Transformation Happen
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How shall a machine learn ?
We make Digital Transformation Happen
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What makes us human?
We make Digital Transformation Happen
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Sample: Industry and A.I., smart Car
We make Digital Transformation Happen
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So how do we translate Smart City Initiatives
An integration of municipal ICT with IoT solutions to manage a city’s assets
Visitors Business
Livability Sustainability Prosperity
We make Digital Transformation Happen
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Quick Win Smart City: Smart Service – Voice Messaging
• … if you speak English press “2”
• Why ?
Successes: Qatar, Ooreedoo
Time: 12 million seconds p.anno
USD: 140.00 per anno
We make Digital Transformation Happen
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Lesson learned: Smart City means …
We make Digital Transformation Happen
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Quick Win Smart City: personalized Website
• … if you speak English click “find me”
• … low adoption of personalization
• … no demographics at all
• … 90% of GCC Website don’t do this
• Why ?
Successes: Germany, Europe
Government Services used online
Usage: 4% drop-off
USD: 300 million Euro per anno
We make Digital Transformation Happen
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Lesson learned: Smart City means …
We make Digital Transformation Happen
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Quick Win Smart City: Smart Traffic with heat maps
• … what’s the quickest route?
• … where is road construction going
on
• Why ?
Successes: Turkey, Istanbul
Time: 40 million minutes p.anno
USD: 20.000.000 per anno
We make Digital Transformation Happen
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Lesson Learned: Together and Integrated
We make Digital Transformation Happen
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Quick Win Smart City: Smart Health with facial recognition
Successes: Cairo, Egypt
Time: 10 million minutes p.anno
USD: 130.000.000 per anno
We make Digital Transformation Happen
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Lesson Learned: Smart City knows …
and understands data and their meaning
We make Digital Transformation Happen
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A.I. has nothing to do with Robots or Androids
We make Digital Transformation Happen
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Can we make with IT and A.I. a Smart City ?
We make Digital Transformation Happen
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But not alone, Who can A.I. make useful ?
YES
YOU
Technology is ready, it needs smart Ideas to be utilized
We make Digital Transformation Happen
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Do you want him to answer your clients?
We make Digital Transformation Happen
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Don’t forget SmartCity makes Happy People
We make Digital Transformation Happen
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Where to start, get informed – Skillz ME Blog
• www.skillzme.com/blog
• 300 articles, infographics
online
• 365 days a year fresh content
• Technology
• Digital Marketing
• Trends
• A.I., Big Data, Block Chain
Talk To Us:
• sales@skillzme.com
We make Digital Transformation Happen
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Skillz Middle East Digital Trasnformation (extract)
smart B2B
smart G2B
smart G2C
smart G2G
BIG DATA
A.I.
We make Digital Transformation Happen
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Q&A
Dieter Hovorka, dieter@skillzme.com
CTO, SKILLZ MIDDLE EAST
+971 56 1012480
Digital Transformation Happens Today

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Myth and Hype of Artificial Intelligence

  • 1. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 11111111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Myth and Hype of Artificial Intelligence (10-Truth) Organizations Should Know Why Intelligent Automation Is Critical for the Future of Government Dieter Hovorka, CTO, [email protected]
  • 2. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Dieter Hovorka, Chief Technology Officer, Co-Founder • Born in Vienna, Austria • Living since over 10 years in Dubai • 15+ Years working in Middle East • 25+ Years in IT Industry across the Globe working for Artesyn Technologies , Adobe, EMC, Novomatic • Holding various management positions CEO, CTO, CMO, Quality Management • Specialist in eLearning, Wkfw, eForms, ECM, BPM, CRM, CMS, WxM, UX, UI, Digital Asset Management • 3 Facts about Austria: • The fastest growing tourist destination in ME • Over 45 Million visitors in 2017 • Vienna has ranked first among the world’s best cities to live in for the last six years in the Mercer Quality of Living survey INTRODUCTION
  • 3. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111  Skillz Strategically based in Dubai Dubai Media City since 2014.  Successful track record of helping 100+ Enterprises in Middle East with their end-to end Digital Transformation Marketing agenda from strategy to implementation.  Certified proven skills and best practices developed by a team of senior experts.  Domain knowledge and expertise around Strategy, Assessment, Design, Solutions, Implementation and Integration, Business Process, and e-learning and Training.  Demonstrated customer success with 20+ projects in Middle East and Africa with measurable business outcome.  Solutions around the globe with focus as Adobe Gold Reseller and Opentext Silver Reseller SkillzME – The Digital Experts
  • 4. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 We are Experts in Digital Marketing
  • 5. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Digital Transformation Happens Digital InformationDigital Content Digital Tools Digital Channels Create Manage Use Deliver A.I. happens in every step
  • 6. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Where does A.I. come into the game?
  • 7. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Industry is misleading us Is A.I. dangerous, SkyNet, HAL and Co ? Elon Musk AI is more dangerous than nuclear weapons. James Cameron Look at people on their phones. The machines have already won Bill Gates A.I. ‘We shouldn’t panic about it, it is an unique opportunity
  • 8. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 What is A.I. ?
  • 9. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Listen + Understand + Decision & Learn (A.I.)
  • 10. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Listen the Big Data bubble
  • 11. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Understanding, requires a Super Computer power ?
  • 12. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Decision making, evaluating, goal vs risk ?
  • 13. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 How shall a machine learn ?
  • 14. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 What makes us human?
  • 15. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Sample: Industry and A.I., smart Car
  • 16. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 So how do we translate Smart City Initiatives An integration of municipal ICT with IoT solutions to manage a city’s assets Visitors Business Livability Sustainability Prosperity
  • 17. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Quick Win Smart City: Smart Service – Voice Messaging • … if you speak English press “2” • Why ? Successes: Qatar, Ooreedoo Time: 12 million seconds p.anno USD: 140.00 per anno
  • 18. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Lesson learned: Smart City means …
  • 19. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Quick Win Smart City: personalized Website • … if you speak English click “find me” • … low adoption of personalization • … no demographics at all • … 90% of GCC Website don’t do this • Why ? Successes: Germany, Europe Government Services used online Usage: 4% drop-off USD: 300 million Euro per anno
  • 20. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Lesson learned: Smart City means …
  • 21. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Quick Win Smart City: Smart Traffic with heat maps • … what’s the quickest route? • … where is road construction going on • Why ? Successes: Turkey, Istanbul Time: 40 million minutes p.anno USD: 20.000.000 per anno
  • 22. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Lesson Learned: Together and Integrated
  • 23. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Quick Win Smart City: Smart Health with facial recognition Successes: Cairo, Egypt Time: 10 million minutes p.anno USD: 130.000.000 per anno
  • 24. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Lesson Learned: Smart City knows … and understands data and their meaning
  • 25. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 A.I. has nothing to do with Robots or Androids
  • 26. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Can we make with IT and A.I. a Smart City ?
  • 27. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 But not alone, Who can A.I. make useful ? YES YOU Technology is ready, it needs smart Ideas to be utilized
  • 28. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Do you want him to answer your clients?
  • 29. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Don’t forget SmartCity makes Happy People
  • 30. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Where to start, get informed – Skillz ME Blog • www.skillzme.com/blog • 300 articles, infographics online • 365 days a year fresh content • Technology • Digital Marketing • Trends • A.I., Big Data, Block Chain Talk To Us: • [email protected]
  • 31. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Skillz Middle East Digital Trasnformation (extract) smart B2B smart G2B smart G2C smart G2G BIG DATA A.I.
  • 32. We make Digital Transformation Happen 1111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 11111111 01 100 00100 00011 0001010 101000 111 0101 00010 100 10111 00010 1010 101010 100010 10111 100001 10001 1011101 100011 0001 100001 00001 0000110101 11 1000 000 S K I L L Z M I D D L E E A S T 0001 000 111 00011 10001 10001 1111 Q&A Dieter Hovorka, [email protected] CTO, SKILLZ MIDDLE EAST +971 56 1012480 Digital Transformation Happens Today

Editor's Notes

  • #7: How many Users and types of users? (Power Users, casual or consumer users). Expected concurrency for users. Is it a departmental solution for a product line or division? Brand Management? mid-market? Is it an Enterprise Solution, consolidating multiple repositories and legacy systems? Global reach? How much video content is anticipated? What kinds of content production – video, photo, graphics, layout etc. amount of content in TB of storage? Amount to be migrated?
  • #8: Artificial Intelligence has been in the media a lot lately. So much so that it’s only a matter of time before it graduates to meaningless buzz word status like “big data” and “cloud.” Usually I would be a big supporter. Being in the AI space, any attention to our often overlooked industry is welcome. But there seems to be more misinformation out there than solid facts.
  • #9: How many Users and types of users? (Power Users, casual or consumer users). Expected concurrency for users. Is it a departmental solution for a product line or division? Brand Management? mid-market? Is it an Enterprise Solution, consolidating multiple repositories and legacy systems? Global reach? How much video content is anticipated? What kinds of content production – video, photo, graphics, layout etc. amount of content in TB of storage? Amount to be migrated?