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- 1. References Furnished Upon Request Michael Zalenski Account Management – Contract Manager (Email) [email protected] AREAS OF EXPERTISE Account Management Contract Management Sales Management Pricing Project Management Team Building Customer Service SKILLS & COMPETENCIES Electrical & Plumbing Product Knowledge Relationship Led Business Document Formatting Creative Thinking Presentation Adaptation/Versatility Business Travel PERSONAL DETAILS DOB: 04/25/1983 Driver’s License: Yes U.S. Passport: Yes COMPUTER SKILLS Excel Microsoft Word Outlook PowerPoint GoToMeeting Share Point PERSONAL SUMMARY Multifaceted, energetic and results driven professional with experience managing and growing local & national accounts in an internal and customer faced environment. Excellent communication, customer service, and relationship building skills. Recognized for an adaptive, collaborative, and dependable work performance. WORK EXPERIENCE supplyFORCE, - Marlborough, MA CONTRACT MANAGER March 2014 – Present Electrical / Industrial & Safety / Pipes, Valves & Fittings / Power & Transmission. Duties: Works in a team environment with the VP of Sales and/or Director of Contract Management. Develop functional project plan that addresses customer needs. Coordinate contract roll-out and ongoing management of customer accounts serviced by the supplyFORCE Participating Distributor Network. Direct interface with customers and distributors to monitor and report performance. Business travel to customer and supplyFORCE distributor sites. Assist distributors in converting business from competitors. Build and maintain customer and distributor relationships. Support Participating Distributors and Customers with implementation of value add services. Data Collection, Analysis and Reporting. Hold periodic business review meetings with customers. Facilitate converting business from competitors to the supplyFORCE distributors. Vanguard National Alliance, - Marlborough, MA CORPORATE ACCOUNT MANAGER August 2012 – March 2014 Industrial Electrical MRO & Automation Contract Management Duties: Support Strategic Account Manager and National Account Manager in driving overall sales growth and obtaining all contractual commitments within an account portfolio of strategic accounts. Formulate strategies and carry out plans to maximize the electrical MRO contract value for VNA’s industrial customers and Rockwell Automation distributors. Project management of cost savings and sales growth initiatives. Build, manage and maintain strong customer and distributor relationships. Business Travel. Research analysis and reporting of customer data. Manage National guarantees for all assigned accounts. EDUCATION University of Massachusetts Amherst – Bachelor’s Degree