Peak 10
Cloud-delivered Desktops

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2

What are Cloud-delivered Desktops?
They are virtual desktops delivered via the cloud.
Offer as a managed service, Peak 10 Clouddelivered Desktops enable you and your
employees to securely access your applications
and data from any device, from anywhere and at
any time –– with the same access, security and
productivity as from your own office environment.
3

What’s Wrong with Traditional Desktops?
• IT Management Issues
• Business Management Issues
• End User Issues
4

IT Management Issues
• Supporting desktops is among the least
productive and largest consumer of IT time.
• The struggle balancing security needs vs. user
productivity leads to unhappy users.
• It’s difficult to effectively control software
licenses and applications on devices.
• Desktops fail and quickly become obsolete.
• IP and information assets leave your building
every day.
5

Business Management Issues
• Staff uses different application and content versions;
it’s difficult to control and update en masse.
• Personnel are using various technologies that can’t
be integrated and leveraged. Desktop assets are
one of the worst investments.
• Provisioning new employees requires a full
purchasing cycle.
• Seasonal or high turnover work forces create a
logistical nightmare.
6

End User Issues
• Users have outdated materials and don’t know where
to locate current versions.
• Boot times can be long due to age, software boot and
virus scanning.
• Configuration and use issues are based on user skills.
• Wait times can be long to provision/repair devices.
• There are outdated OS and applications that IT cannot
“make the rounds” to update.
• Non-Windows users require PC application access.
7

So What Makes This Different?
• Peak 10 Cloud-delivered Desktops are offered
as a managed service for a monthly fee.
• The monthly fee includes all of the servers,
networking, patching, antivirus and licensing (OS
and office).
8

Will It Cost More?
Cloud-delivered desktops cost less per user than
traditional desktops.
9

What About ROI?
700
600
500
400

Cloud Delivered
Desktop

300

Internal VDI

200

100
0

1300
1200
1100
1000
900
800

Cloud
Delivered
Desktop
Estimated
Annual Cost Per
Desktop

Internal
VDI
10

What is Required?
• All you (and your employees) need is a device ‒
tablet, smartphone, desktop or laptop ‒ and an
Internet connection.
• Peak 10 takes care of the rest.
11

What Is It Good For?
• BYOD support
• Call centers, asset sharing
and work-at-home operations
• Migrate IT expenses from
CapEx to OpEx
• Mobile user support
• IT user management and
support optimization
12

Or Use Cloud-delivered Desktops For:
• Legacy software/application delivery
• Leveraging legacy and thin/zero
client endpoint assets
• Regulatory/compliance
audits and tracking
• BC/DR
• Branch, remote and temporary
office staff operations
13

But Wait! There’s More.
•
•
•
•
•

Desktop access for non-employees, e.g. contractors
Test and development platforms
Product demonstration platforms
High workload users – e.g. CAD/CAM,
Seasonal workforce requirements
14

So What are the Benefits?
•
•
•
•
•
•
•
•

Efficiency
IT Optimization
Security and Compliance
Cost Savings
Flexibility and Performance
Environmentally Friendly
You’re in Control
Tailored to Your Needs
15

Efficiency
• Faster desktop provisioning and deployment of
software and upgrades
• Rapid provisioning allows your team to deliver
consistent user applications to desktops in
minutes.
• Efficient desktop re-imaging
• Reduction in service tickets for your IT staff
• Automated backup
• Simplified software testing and validation
16

IT Optimization
• The plug-and-play solution allows you to integrate
with your existing infrastructure and vendors.
• You can manage all of your users from a single pane
of glass.
• Cloud-delivered desktops save you time, so you can
focus on your core business instead of supporting
desktops.
• Streamlines your PC support platform, resulting in
lower CapEx, lower OpEx and increased efficiency.
17

Compliance and Security
• High-level security standards protect your
environment.
• More than 80 control attributes allow you to keep
data in your secure facilities and not on user
devices.
• The service is backed by Peak 10’s enterprise-class
SSAE 16- and HIPAA-audited data centers that are
also validated for PCI compliance.
18

Did We Mention Security and Compliance?
Firewalls
Web
Application
Protection

Folder
Redirection

Peripheral
Controls

Data

Multi-factor

Log
Inspection

Antivirus
Physical
Security
19

You’re Still in Control.
Control where data is stored and user
access privileges to safeguard your
intellectual property and information assets.
20

Cost Savings
•
•
•

Lower cost desktop TCO allows you to extend the
life of assets or migrate to thin/zero clients. Better
yet, let your employees bring their own devices.
You’ll reap savings from license conversion.
Avoid application re-development and physical
hardware costs.
21

Flexibility and Performance
• Employees can securely access your data from
anywhere and work on any device. No VPN
required!
• The experience is equal to or better than a local
device and supports video.
• Work can be started on one device and finished on
another.
• Your staff can be as productive as they can be by
working from their chosen devices.
22

It’s Green!
Peak 10 Cloud-delivered Desktops help reduce
your overall infrastructure, thereby cutting energy
demands and making your organization more
environmentally friendly..
23

Just for You!
• Virtual desktop images can be configured to meet
your specific requirements and integrated into
your existing infrastructure.
• This is no “one-size-fits-all” solution. We tailor it to
your needs. Add-ons available.
• Three SLAs to accommodate Prime, Pro and
Power users.
24

Here’s What You Get
• Operating System
License
• OS and Application
Updates/Patching
• Anti-malware
• Bandwidth
• Load Balancing
• Data Protection

• Monitoring/Reporting
• Secure
Authentication/Access
• SSAE-16 and
HIPAA/HITECH
Audited/PCI Compliant
Data Centers
• Technical Support
• Named or Concurrent
Users
25

Here’s What You Can Add
•
•
•
•
•
•

Applications (Office, Project, etc.)
Golden Image
Disaster Recovery
Application Streaming
Active Directory Integration
Multi-Factor Authentication
26

Ready to Get Started?
Talk to your Peak 10 account
executive to get the details.
Or visit us at: www.peak10.com
to learn about Cloud-delivered
Desktops or any of the other
solutions we offer.
27

Thank You!

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Peak 10 Cloud Delivered Desktop

  • 2. 2 What are Cloud-delivered Desktops? They are virtual desktops delivered via the cloud. Offer as a managed service, Peak 10 Clouddelivered Desktops enable you and your employees to securely access your applications and data from any device, from anywhere and at any time –– with the same access, security and productivity as from your own office environment.
  • 3. 3 What’s Wrong with Traditional Desktops? • IT Management Issues • Business Management Issues • End User Issues
  • 4. 4 IT Management Issues • Supporting desktops is among the least productive and largest consumer of IT time. • The struggle balancing security needs vs. user productivity leads to unhappy users. • It’s difficult to effectively control software licenses and applications on devices. • Desktops fail and quickly become obsolete. • IP and information assets leave your building every day.
  • 5. 5 Business Management Issues • Staff uses different application and content versions; it’s difficult to control and update en masse. • Personnel are using various technologies that can’t be integrated and leveraged. Desktop assets are one of the worst investments. • Provisioning new employees requires a full purchasing cycle. • Seasonal or high turnover work forces create a logistical nightmare.
  • 6. 6 End User Issues • Users have outdated materials and don’t know where to locate current versions. • Boot times can be long due to age, software boot and virus scanning. • Configuration and use issues are based on user skills. • Wait times can be long to provision/repair devices. • There are outdated OS and applications that IT cannot “make the rounds” to update. • Non-Windows users require PC application access.
  • 7. 7 So What Makes This Different? • Peak 10 Cloud-delivered Desktops are offered as a managed service for a monthly fee. • The monthly fee includes all of the servers, networking, patching, antivirus and licensing (OS and office).
  • 8. 8 Will It Cost More? Cloud-delivered desktops cost less per user than traditional desktops.
  • 9. 9 What About ROI? 700 600 500 400 Cloud Delivered Desktop 300 Internal VDI 200 100 0 1300 1200 1100 1000 900 800 Cloud Delivered Desktop Estimated Annual Cost Per Desktop Internal VDI
  • 10. 10 What is Required? • All you (and your employees) need is a device ‒ tablet, smartphone, desktop or laptop ‒ and an Internet connection. • Peak 10 takes care of the rest.
  • 11. 11 What Is It Good For? • BYOD support • Call centers, asset sharing and work-at-home operations • Migrate IT expenses from CapEx to OpEx • Mobile user support • IT user management and support optimization
  • 12. 12 Or Use Cloud-delivered Desktops For: • Legacy software/application delivery • Leveraging legacy and thin/zero client endpoint assets • Regulatory/compliance audits and tracking • BC/DR • Branch, remote and temporary office staff operations
  • 13. 13 But Wait! There’s More. • • • • • Desktop access for non-employees, e.g. contractors Test and development platforms Product demonstration platforms High workload users – e.g. CAD/CAM, Seasonal workforce requirements
  • 14. 14 So What are the Benefits? • • • • • • • • Efficiency IT Optimization Security and Compliance Cost Savings Flexibility and Performance Environmentally Friendly You’re in Control Tailored to Your Needs
  • 15. 15 Efficiency • Faster desktop provisioning and deployment of software and upgrades • Rapid provisioning allows your team to deliver consistent user applications to desktops in minutes. • Efficient desktop re-imaging • Reduction in service tickets for your IT staff • Automated backup • Simplified software testing and validation
  • 16. 16 IT Optimization • The plug-and-play solution allows you to integrate with your existing infrastructure and vendors. • You can manage all of your users from a single pane of glass. • Cloud-delivered desktops save you time, so you can focus on your core business instead of supporting desktops. • Streamlines your PC support platform, resulting in lower CapEx, lower OpEx and increased efficiency.
  • 17. 17 Compliance and Security • High-level security standards protect your environment. • More than 80 control attributes allow you to keep data in your secure facilities and not on user devices. • The service is backed by Peak 10’s enterprise-class SSAE 16- and HIPAA-audited data centers that are also validated for PCI compliance.
  • 18. 18 Did We Mention Security and Compliance? Firewalls Web Application Protection Folder Redirection Peripheral Controls Data Multi-factor Log Inspection Antivirus Physical Security
  • 19. 19 You’re Still in Control. Control where data is stored and user access privileges to safeguard your intellectual property and information assets.
  • 20. 20 Cost Savings • • • Lower cost desktop TCO allows you to extend the life of assets or migrate to thin/zero clients. Better yet, let your employees bring their own devices. You’ll reap savings from license conversion. Avoid application re-development and physical hardware costs.
  • 21. 21 Flexibility and Performance • Employees can securely access your data from anywhere and work on any device. No VPN required! • The experience is equal to or better than a local device and supports video. • Work can be started on one device and finished on another. • Your staff can be as productive as they can be by working from their chosen devices.
  • 22. 22 It’s Green! Peak 10 Cloud-delivered Desktops help reduce your overall infrastructure, thereby cutting energy demands and making your organization more environmentally friendly..
  • 23. 23 Just for You! • Virtual desktop images can be configured to meet your specific requirements and integrated into your existing infrastructure. • This is no “one-size-fits-all” solution. We tailor it to your needs. Add-ons available. • Three SLAs to accommodate Prime, Pro and Power users.
  • 24. 24 Here’s What You Get • Operating System License • OS and Application Updates/Patching • Anti-malware • Bandwidth • Load Balancing • Data Protection • Monitoring/Reporting • Secure Authentication/Access • SSAE-16 and HIPAA/HITECH Audited/PCI Compliant Data Centers • Technical Support • Named or Concurrent Users
  • 25. 25 Here’s What You Can Add • • • • • • Applications (Office, Project, etc.) Golden Image Disaster Recovery Application Streaming Active Directory Integration Multi-Factor Authentication
  • 26. 26 Ready to Get Started? Talk to your Peak 10 account executive to get the details. Or visit us at: www.peak10.com to learn about Cloud-delivered Desktops or any of the other solutions we offer.