power point on organizational management

The Functions, Roles and
Skills of a Manager
Module 2

At the end of this module, the learner will
be able to:
1. explain the functions, roles and skills
of a manager. (ABM_AOM11-Ia-b-3);
2. distinguish the different functions,
roles and skills of a manager; and
3. respect and appreciate the importance
of the different functions, roles and skills
of the manager.

The Functions, Roles and Skills of a Manager
Manager is the person who is responsible for
the over-all operation of the organization as well as the
people and all the resources within his/her control to
ensure that every element is working together towards its
goals and objectives.
In doing so, manager has to perform multiple
roles and functions according to the level of management
and must need to possess the required skills to successfully
carry out all those responsibilities.

The three functions of the levels of management are:

TOP-LEVEL MANAGERS- also known as the general or
strategic manager and is accountable to the shareholders for operating the
business. It is usually composed of the Board of Directors, President; Vice-President,
Chief Executive Officer (CEO);
 Chief Operating Officer (COO), Chief Financial Officer (CFO) and Chief Marketing
Officer (CMO) who have authority over the organization’s other human resources.
 Their functions are as follows:
 ▪ formulate policies and lay down the general and long- term goals of the
organization which focus on its sustainability, development and over-all efficiency
and effectiveness.
 ▪ devise sound strategies that will support the realization of the set goals and
aligning competent managers to successfully carry them out.
 ▪ appoints executives for middle-level management
 ▪ controls and coordinates all the activities of the organization
 ▪ handles inter-relationship with the external environment
 ▪ provides guidance and direction to the whole organization

 are also known as the tactical manager and is accountable to the top-level managers for the
activities of their departments. They are made up of General Manager, Regional Manager,
Branch Manager, District Manager and Plant Manager. They are more aware of the
company’s problem compared to the top-level managers because they have close contacts
with the frontline managers, customers and other subordinates. Aside from the above
mentioned, their functions are as follows:
▪ serves as communicators between top and lower levels as they transfer information,
reports and various data of the company to the top-level managers.
▪ in charge with the employment and trainings of the lower levels
▪ interpret and carry out the plans of the organization in accordance with the policies and
directions of the top-level management.
▪ supervise and monitors the performance of the lower-level managers
▪ develops creativity to provide sound ideas about operational and problem solving skills to
their subordinates.
▪ Motivation of frontline managers
MIDDLE-LEVEL MANAGERS-

FRONTLINE OR LOWER-LEVEL MANAGERS-
also known as the operational managers and composed of
Supervisors, Foreman, Store or Office Managers and Team Leaders.
Their functions include:
▪ assigning of task and jobs to other subordinates
▪ supervise the day to day activities of the organization
▪ directly responsible for the quality and quantity of worker’s production
▪ serves as a bridge between management and non-management
employee
▪ maintain discipline in the organization
▪ supervise, guides and motivates subordinates
▪ make necessary decisions on their levels

MANAGERIAL ROLES
- interpersonal, informational and decisional or decision
making.

MANAGERIAL SKILLS
Diagram 1.0 (Required Managerial Skills for Each
Managerial Level)

.
Most common with
Toplevel managers
Common with all levels of
managers
Most common with
Frontline or Lower-level
managers
Ability of the managers to
think of possible
solutions to complex
problems
Enable managers in all
levels to relate well with
people
Is the knowledge and
proficiency in activities
that involves methods,
processes and procedures
Through the ability to see
“the big picture”, allows to
recognize significant
elements in the situation
and to understand its
relationships among the
elements
Communicating, leading,
inspiring and motivating
will be easy with the help
of human skills especially
in dealing with people
both in the internal and
external environment of
the organization
Lower-level managers find
these skills very
important because they
are the ones who manage
the non-management
workers who usually use
varied techniques and
tools to be able to
produced good quality
products and services

power point on organizational management

power point on organizational management

More Related Content

Similar to power point on organizational management (20)

More from pusayenkathreen (6)

Recently uploaded (20)

power point on organizational management