PR on a Budget
October 2016
#DIYPR
Paul Wilke
CEO, Upright Position Communications
Mare Island, California, USA
Today’s Objectives
• Know how to get coverage
• Learn the best ways to get your key
messages across
• Understand how to control your story
• When it makes sense to call for help
#DIYPR
© Upright Position Communications, LLC All rights reserved.
© Upright Position Communications, LLC All rights reserved.
What is PR?
© Upright Position Communications, LLC All rights reserved.
#DIYPR
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
• Utilizing the news or business media to carry positive
stories about your company or your products
• A form of managing your messaging to a broad audience
that has staying power & third party credibility
• Telling your story to the right audience in a way that
resonates with them
• A mixture of quality, customized content, audience
cultivation & an emphasis on substance over style
• Utilizing the news or business media to carry positive stories
about your company or your products
• A form of managing your messaging to a broad audience that
has staying power & third party credibility
• Telling your story to the right audience in a way that
resonates with them
• A mixture of quality, customized content, audience cultivation
& an emphasis on substance over style
What isn’t PR?
All rights reserved.© Upright Position Communications, LLC
#DIYPR
All rights reserved.© Upright Position Communications, LLC
#DIYPR
❌ Your personal publicity pipeline
❌ A press release
❌ Guaranteed coverage
❌ 100% controlled messaging
❌ Instant credibility
❌ A quick fix
Finding the right PR fuel mix
Messaging Leadership PR Media 101 Economic Potential Storyline
Product PR Interjection PR Social Media Results
All rights reserved.© Upright Position Communications, LLC
PR on a Budget (ANT Wireless Symposium)
9 All rights reserved.© Upright Position Communications, LLC
#DIYPR
Getting What You Want
Compelling Storytelling
• News / novelty /change
• Controversy
• Drama / narrative
• “Man Bites Dog”
• Trends
• Timeliness
• Human element
• Competition
• How to
• Relevance - “Why should I care?”
What makes a story What brings a story to life
All rights reserved.© Upright Position Communications, LLC
• Strong quotes
• Clear concise statement of facts
• Illustrative anecdotes
• Specific examples
• Clients
• Third-party opinions (e.g., analysts)
• “Wow” number/statistic
“If we amplify
everything,
we hear
nothing”
All rights reserved.© Upright Position Communications, LLC
#DIYPR
Getting your story straight
• Find your internal PR champion
• Spend time on messaging
• Contributed content: Pay to play, genuine & DIY
• Influencers
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
A word about press
releases
“The best time to make
friends is before you need
them.”
- Ethel Barrymore
#DIYPR
All rights reserved.© Upright Position Communications, LLC
Connecting with Reporters
15 All rights reserved.© Upright Position Communications, LLC
#DIYPR
The Pitch: What reporters want
• What’s the story?
• What is the problem you’re solving?
• What does it do?
• Why is it relevant?
• Funding?
• Unique founder/owner/team/location?
• Dog bites man vs. Man bites dog
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
All rights reserved.© Upright Position Communications, LLC
#DIYPR
A reporter’s interested. Now what?
• Be selective
• Know your messages
• Be well briefed
• Understand the journalist
• Reporters are as diverse as any other group of people
• They are neither your friend nor your enemy
• All journalists are not created equal
• Set limits & rehearse
Be quotable
• Strong quotes are insightful, intelligent and short
• Use good analogies and sound bites
• Paint a visual picture
• Avoid corporate speak and jargon
• Avoid clichés
• Avoid the negative
• Prepare in advance and practice delivery
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
All rights reserved.© Upright Position Communications, LLC
#DIYPR
The 4 Cs to Mastering Interviews
• Confidence (in the material)
• Credibility (you’re the subject expert)
• Comfort (in how you look & feel)
• Control (knowing you have more of it than you realize)
Questions you can ask
• Who are you?
• What can you tell me about the story
you’re working on?
• What’s your angle?
• Who else are you talking to?
• What’s the format?
• What do you need from me?
• Who will be doing the interview?
• When are you running the story?
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
All rights reserved.© Upright Position Communications, LLC
#DIYPR
The Rules
• Off the record?
• Be prepared
• Take control
• Remain focused
• Show enthusiasm
• Learn to bridge
• No, you can’t see the story before they run it
• Misrepresentation does occur
• Corrections? Retractions? Don’t count on it
The Interview
• Don’t dumb it down...just make it simpler
• Three questions reporters always ask
• Questions you don’t know the answer to
• Questions that call for speculation
• Questions that ask for your personal opinion
• Find your comfort zone (location, clothes, props, etc.)
• Be concise, jargon-free
• No comment? NO!
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
Questions you should know the answers to
• What does your company do?
• What’s your market category?
• Explain the importance what you do
• How big is the company?
• Who are your customers?
• Who’s your competition
• Explain how your product/platform work
All rights reserved.© Upright Position Communications, LLC
#DIYPR
Bridging (the art of the pivot)
• Acknowledge the question
• Transition word or phrase
• Key message
• Supporting example
• Ask for clarification
• Repeat if necessary
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
All rights reserved.© Upright Position Communications, LLC
#DIYPR
Questions you should be able to bridge
• Who’s your competition?
• What’s <Company X> doing right?
• What’s <Company X> doing wrong?
• How does <Product X> compare with <Product Y>?
The last question
• What’s the last question nearly every reporter asks?
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
More Steps to Getting Coverage
All rights reserved.All rights reserved.
#DIYPR
© Upright Position Communications, LLC
Be social
• What’s available to you:
– Twitter
– Instagram
– Facebook
– Medium/LinkedIn
– Your blog
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
Final Thoughts
• It’s seldom about you
• Plan ahead
• Leave certain things to the professionals
– Design
– Video
– Crisis comms
– Media training
– Heavy writing
– Large campaigns
All rights reserved.
#DIYPR
© Upright Position Communications, LLC
For a free guide
“5 ways to take charge of your own PR”
please visit:
www.uprightcomms.com/ANT
Web: www.uprightcomms.com
Twitter: @UprightComms
Email: Paul@UprightComms.com
Phone: +1-415-215-8750
Upright Position Communications LLC
438 E. Poplar Ave.
Mare Island, CA 94592
USA
For more information:

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PR on a Budget (ANT Wireless Symposium)

  • 1. PR on a Budget October 2016 #DIYPR Paul Wilke CEO, Upright Position Communications Mare Island, California, USA
  • 2. Today’s Objectives • Know how to get coverage • Learn the best ways to get your key messages across • Understand how to control your story • When it makes sense to call for help #DIYPR © Upright Position Communications, LLC All rights reserved.
  • 3. © Upright Position Communications, LLC All rights reserved. What is PR? © Upright Position Communications, LLC All rights reserved. #DIYPR
  • 4. All rights reserved. #DIYPR © Upright Position Communications, LLC • Utilizing the news or business media to carry positive stories about your company or your products • A form of managing your messaging to a broad audience that has staying power & third party credibility • Telling your story to the right audience in a way that resonates with them • A mixture of quality, customized content, audience cultivation & an emphasis on substance over style • Utilizing the news or business media to carry positive stories about your company or your products • A form of managing your messaging to a broad audience that has staying power & third party credibility • Telling your story to the right audience in a way that resonates with them • A mixture of quality, customized content, audience cultivation & an emphasis on substance over style
  • 5. What isn’t PR? All rights reserved.© Upright Position Communications, LLC #DIYPR
  • 6. All rights reserved.© Upright Position Communications, LLC #DIYPR ❌ Your personal publicity pipeline ❌ A press release ❌ Guaranteed coverage ❌ 100% controlled messaging ❌ Instant credibility ❌ A quick fix
  • 7. Finding the right PR fuel mix Messaging Leadership PR Media 101 Economic Potential Storyline Product PR Interjection PR Social Media Results All rights reserved.© Upright Position Communications, LLC
  • 9. 9 All rights reserved.© Upright Position Communications, LLC #DIYPR Getting What You Want
  • 10. Compelling Storytelling • News / novelty /change • Controversy • Drama / narrative • “Man Bites Dog” • Trends • Timeliness • Human element • Competition • How to • Relevance - “Why should I care?” What makes a story What brings a story to life All rights reserved.© Upright Position Communications, LLC • Strong quotes • Clear concise statement of facts • Illustrative anecdotes • Specific examples • Clients • Third-party opinions (e.g., analysts) • “Wow” number/statistic
  • 11. “If we amplify everything, we hear nothing” All rights reserved.© Upright Position Communications, LLC #DIYPR
  • 12. Getting your story straight • Find your internal PR champion • Spend time on messaging • Contributed content: Pay to play, genuine & DIY • Influencers All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 13. A word about press releases
  • 14. “The best time to make friends is before you need them.” - Ethel Barrymore #DIYPR All rights reserved.© Upright Position Communications, LLC
  • 15. Connecting with Reporters 15 All rights reserved.© Upright Position Communications, LLC #DIYPR
  • 16. The Pitch: What reporters want • What’s the story? • What is the problem you’re solving? • What does it do? • Why is it relevant? • Funding? • Unique founder/owner/team/location? • Dog bites man vs. Man bites dog All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 17. All rights reserved.© Upright Position Communications, LLC #DIYPR A reporter’s interested. Now what? • Be selective • Know your messages • Be well briefed • Understand the journalist • Reporters are as diverse as any other group of people • They are neither your friend nor your enemy • All journalists are not created equal • Set limits & rehearse
  • 18. Be quotable • Strong quotes are insightful, intelligent and short • Use good analogies and sound bites • Paint a visual picture • Avoid corporate speak and jargon • Avoid clichés • Avoid the negative • Prepare in advance and practice delivery All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 19. All rights reserved.© Upright Position Communications, LLC #DIYPR The 4 Cs to Mastering Interviews • Confidence (in the material) • Credibility (you’re the subject expert) • Comfort (in how you look & feel) • Control (knowing you have more of it than you realize)
  • 20. Questions you can ask • Who are you? • What can you tell me about the story you’re working on? • What’s your angle? • Who else are you talking to? • What’s the format? • What do you need from me? • Who will be doing the interview? • When are you running the story? All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 21. All rights reserved.© Upright Position Communications, LLC #DIYPR The Rules • Off the record? • Be prepared • Take control • Remain focused • Show enthusiasm • Learn to bridge • No, you can’t see the story before they run it • Misrepresentation does occur • Corrections? Retractions? Don’t count on it
  • 22. The Interview • Don’t dumb it down...just make it simpler • Three questions reporters always ask • Questions you don’t know the answer to • Questions that call for speculation • Questions that ask for your personal opinion • Find your comfort zone (location, clothes, props, etc.) • Be concise, jargon-free • No comment? NO! All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 23. Questions you should know the answers to • What does your company do? • What’s your market category? • Explain the importance what you do • How big is the company? • Who are your customers? • Who’s your competition • Explain how your product/platform work All rights reserved.© Upright Position Communications, LLC #DIYPR
  • 24. Bridging (the art of the pivot) • Acknowledge the question • Transition word or phrase • Key message • Supporting example • Ask for clarification • Repeat if necessary All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 25. All rights reserved.© Upright Position Communications, LLC #DIYPR Questions you should be able to bridge • Who’s your competition? • What’s <Company X> doing right? • What’s <Company X> doing wrong? • How does <Product X> compare with <Product Y>?
  • 26. The last question • What’s the last question nearly every reporter asks? All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 27. More Steps to Getting Coverage All rights reserved.All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 28. Be social • What’s available to you: – Twitter – Instagram – Facebook – Medium/LinkedIn – Your blog All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 29. Final Thoughts • It’s seldom about you • Plan ahead • Leave certain things to the professionals – Design – Video – Crisis comms – Media training – Heavy writing – Large campaigns All rights reserved. #DIYPR © Upright Position Communications, LLC
  • 30. For a free guide “5 ways to take charge of your own PR” please visit: www.uprightcomms.com/ANT
  • 31. Web: www.uprightcomms.com Twitter: @UprightComms Email: [email protected] Phone: +1-415-215-8750 Upright Position Communications LLC 438 E. Poplar Ave. Mare Island, CA 94592 USA For more information:

Editor's Notes

  • #2: Thank attendees Created #HASHTAG hashtag in case you want to post anything from this session.
  • #3: Let’s talk PR. I’d like to start with a little story that eases us into our topic. A potential client who came to me after they were “doing PR by themselves”. He said he didn’t really have the budget to hire a big PR firm, but he felt like the company had a lot of news to share and that… Wrote 2 press releases a month Put them on PR web Wondered why they weren’t getting any coverage
  • #4: Let’s start with a basic question… What is public relations?
  • #5: At it’s most basic…and for our discussion today, let’s define PR as
  • #6: It’s also just as important to answer the question, what ISN’T PR?
  • #8: Knowing what to talk about and when is a huge part of PR Messaging (getting the story straight for the right audience) Leadership PR – Go beyond the product launch. Look at who got you there! Media 101: Unless your Apple or Google or Volkswagen, you’re not a household name, so not all reporters know you…or even know accurate information about you (Visa, for example). Be prepared to tell the basics and use that as a way to get your foot in the door. Eco-potential….what’s your bigger picture story Product…the one part most companies focus on, but in reality often leads to the least sustainable coverage Interjection: naked pictures Social media: Is your social media reflecting what your PR team is doing Measuring results…identifying success
  • #9: What’s success look like for you? Decide that before you plan
  • #11: Make sure you’re telling the stories you want to tell
  • #12: You have a lot to tell, but that doesn’t mean to you have to. Refine your messaging, tell the story how you want to tell it and to whom
  • #13: Before you start reaching out to reporters, I can’t stress enough that you have to have your house in order. Spend time on messaging Go beyond what’s news…tell your own story through a variety of methods
  • #14: http://www.cnbc.com/2015/08/20/p-out-to-track-every-line-of-code.html No one reads them and here is why. Your sending the same piece of news to every reporter in the world. And unless it’s truly news, why would a reporter want to write something everyone else is writing. Have a look at this CNBC article. It’s origin was not a press release, yet it hits every note about a company that you’d want to put in a press release: AppDynamics has big clients, their products do amazing things, and they have a shit hot CEO. Every press release says that in one form or another. Stories like this don’t come from press releases…they come from fostering good relationships with reporters….
  • #15: Define your inner circle Who are they? What do they write about? What do they care about? Discreetly stalk them…read their articles, read their tweets, understand the cadence of what they cover/write about Better to be a sniper than taking a shotgun approach INNER CIRCLE
  • #17: If you can answer these and answer them well in 50 words or less, then you might get some decent coverage
  • #21: Who are you? You know, the basics: their name, their news organization and their beat. What can you tell me about the story you’re working on? Listen closely to what they say...the more they talk, the more they’ll reveal. Ask follow-up questions to clarify any points you don’t fully understand. What’s your angle? Don’t ask it that way, but the goal here is to understand if the reporter is approaching this story from any particular perspective. Who else are you talking to? Reporters may not always reveal this, but it’s worth asking. You’ll get a sense of the story’s tone by learning whether other sources in the story are friendly or antagonistic toward your cause. What’s the format? For print interviews, this question will help you determine whether reporters just need a quick quote from you or whether they’re writing an in-depth piece that will focus extensively on your work. For broadcast interviews, you’ll be able to learn whether the interview will be live, live-to-tape, or edited. For television, you might also ask if the format will be a remote, on-set, or just for a soundbyte. What do you need from me? Ask the reporter how much time the interview will last and where the reporter wants to conduct the interview. Also, ask if you can provide any press releases, graphics, photos, videos, or other supplementary documents. You can often expand your presence in a news story—and influence the narrative—if the reporter chooses to use your supporting materials. 7. Who will be doing the interview? For many radio and TV interviews, you will be contacted initially by a producer rather than by an on-air personality. Ask for the name of the person conducting the interview. 8When are you running the story? Review the story as soon as it comes out. If it’s a positive story, share it with your online and off-line networks. If it’s a negative story, consider issuing a response or contacting the reporter or editor to discuss the coverage.
  • #22: Off the record: There’s no such thing Deadlines: Try to get the story on your term. The more apt rule is: Return a reporter’s call promptly, but don’t rely on their deadline...control the information supply chain Be prepared: Anticipate what’s coming, embrace it and make it an advantage Take control: The interview is yours, not the reporter’s - you’re there to transmit a message
  • #23: Peter Jennings anecdote: Don’t know the answer? “Well, here’s what I can tell you”
  • #24: Compromise
  • #26: Your messages: - Be clear about your messages before the interview - Few in number (three is a good amount) - Support them with data and proof points Strong bias toward being truthful
  • #27: Compromise
  • #28: Setting Your Expectations: Steps + Average Timeline Getting a story published – small and large outlets CREATE A GRAPHIC