Quality assurance in obstetrics
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This document discusses quality assurance in obstetrics auditing. It defines quality assurance as verifying that products and services meet customer expectations through a process-driven approach. This involves designing, developing, producing, and delivering services. The document outlines the plan-do-check-act cycle used for quality assurance and describes internal and external quality assurance. It also discusses effective audits, the audit preparation and cycle, record keeping, and the use of information technology in quality assurance.
Quality assurance in obstetrics
- 1. QUALITY ASSURANCE: Obstetrics Auditing, Records & Reports, Norms, Policies & Protocols. Dr. Jayesh Patidar www.drjayeshpatidar.blogspot.com
- 2. DEFINITION Quality assurance is the process of verifying or determining whether the products or services meet or exceed the customers expectations. Quality assurance is a process driven approach with the specific steps to help define & attain goals. This process considers designs, development, production & services. 04/10/2015 www.drjayeshpatidar.blogspot.com 2
- 3. PLAN Establish objectives and processes required to deliver the desired results. 04/10/2015 www.drjayeshpatidar.blogspot.com 3
- 4. DO Implement the process developed by the team. 04/10/2015 www.drjayeshpatidar.blogspot.com 4
- 5. CHECK Monitor and evaluate the implemented process by testing the results against the pre determined objectives. 04/10/2015 www.drjayeshpatidar.blogspot.com 5
- 6. ACT Apply actions necessary for the improvement if the results require any changes. 04/10/2015 www.drjayeshpatidar.blogspot.com 6
- 7. INTERNAL QUALITY ASSURANCE This refers to the audit & assessment done by a team from within the organization. 04/10/2015 www.drjayeshpatidar.blogspot.com 7
- 8. EXTERNAL QUALITY ASSURANCE It refers to the audit and assessment done by a team from outside the organization, with the purpose of making the evaluation more objective. 04/10/2015 www.drjayeshpatidar.blogspot.com 8
- 9. EFFECTIVE AUDIT 1. Improves practice 2. Promotes the efficient use of the resources. 3. Improves the staff morale & motivation. 4. Meets the need for the EMERGENCY MEDICAL OBSTERTICAL CARE. 5. Increases utilization of the care. 04/10/2015 www.drjayeshpatidar.blogspot.com 9
- 10. PREPARATORY PHASE 1. Forming the audit team. 2. Selecting a topic for the audit. 3. Define cases or unit of analysis. 4. Set criteria. 5. Identify information resources. 6. Design the data extraction sheet. 04/10/2015 www.drjayeshpatidar.blogspot.com 10
- 11. AUDIT CYCLE 7. Data collection. 8. Analysis. 9. Recommendation / action plan. 10. Implementation of the action plan. 11. Repeat audit cycle to evaluate action plan.04/10/2015 www.drjayeshpatidar.blogspot.com 11
- 17. RECORDS & REPORTS Record keeping is an integral part of nursing, midwifery & health visiting practice. It is a tool of the professional practice & 1 in which help in the care process. 04/10/2015 www.drjayeshpatidar.blogspot.com 17
- 18. Content and styles of records 04/10/2015 www.drjayeshpatidar.blogspot.com 18