Costs and Prices in a Modern
Telecommunications Market
                 D. Mark Kennet, Ph.D.
                          for
  Public Services Regulatory Commission of Armenia
Network Industries
• Distinguish between industries that contain network
  infrastructure and economic networks
• All public service industries have network
  infrastructure
   –   Electricity
   –   Water
   –   Gas
   –   Telecom
• But of these, only telecom is a true network industry
What is a network industry?
• An economic network is an industry in which the
  addition of a client brings both private (to the client)
  and public (to the other clients) benefits
• Thus, demand for the service provided by the
  network depends on the number of other clients as
  well as the intrinsic value of the service
• A telephone network of one client is useless; the
  value of the network increases to existing clients
  whenever a new client joins
The presence of these network effects
          influences public policy
• Two major policy implications:
   – Universal service
   – Interconnection requirement
• Universal service is justified by the public benefit of
  increasing the client base
• Interconnection is essentially the same argument –
  interconnecting networks provide their respective
  clients a much larger network than they had without
  interconnecting
Regulatory policy must take network
            effects into account
• Traditional regulation attempts to assign costs to
  services and then set tariffs to costs, which include a
  “reasonable” return
• This approach may or may not be appropriate in the
  presence of network effects together with
  competition, potential or real
• The structure of prices may be as important as the
  level; that is, a wider variety of pricing plans may
  prove necessary than a simple two-part tariff (rental
  plus usage)
Relevant characteristics of telecom
               network costs
• High proportion of fixed costs
   – In fact, the network is essentially 100% fixed costs relative
     to usage
• Assignment of costs to subscriber lines and usage is
  essentially arbitrary and depends on accounting rules
• An economically ‘efficient’ tariff would be a simple
  flat monthly fee
• Demand considerations generally make the efficient
  tariff unsuitable, at least as a single-price option
Cost concepts
•   Total cost
•   Fixed cost
•   Variable cost
•   Average cost
•   Marginal cost
•   Incremental cost
•   Standalone cost
Total cost, fixed cost, variable cost
• Total cost is simply the total cost of the
  telephone network capable of providing the
  services of interest
• Fixed cost is that cost that does not vary with
  the amount of service
• Variable cost is that part of cost that varies
  with output
• Mathematically: TC = FC + VC
Average cost, marginal cost,
              incremental cost
• Average cost (AC) is just total cost divided by output
   – Not particularly helpful in the case of telecom, since telecoms produce
     multiple products
   – May serve as a reference point for some analyses
• Marginal cost (MC) is the cost of producing an additional unit
  of output (e.g., the cost of an additional minute of
  use, line, etc.)
   – Many telecom situations where MC = 0
• Incremental cost (IC) is very similar to MC, except that it is
  often used to describe a change in the number of services
  offered, as in Total Service Long Run Incremental Cost
  (TSLRIC):

               TSLRIC(i) = (TC(I,i) – TC(I,0)/i
Standalone cost
• Standalone cost is that cost which would be incurred
  if only the product (or group of products) of interest
  were being produced (without the others)
• This concept is mostly used as a reference point: If a
  price charged for a service is greater than its
  standalone cost, then entry into that market is likely
• Example: international long distance services, which
  is why most countries have liberalized this market
Evaluating cost concepts in
           telecommunications
• Fixed costs: A very high percentage of total
  costs are fixed in telecom
• Variable costs: There is no variable cost for
  usage (outside the peak hour), and only a
  small variable cost for a new access line
• Marginal costs: Similar to variable costs
• Incremental costs: Significant, but still very
  small relative to total costs
Aside on traffic-sensitive (TS) and non-
      traffic-sensitive (NTS) costs
• An approximation to measuring long-run incremental cost of
  traffic is to separate costs into TS and NTS
• TS costs could be correctly defined as those costs that change
  as peak busy-hour volume changes (capacity costs)
• NTS costs could be correctly defined as anything else
• Unfortunately, standard practice does not accord with this
  common-sense approach:
   – NTS costs are defined as those costs that can be directly attributed to
     a subscriber line
   – TS costs are anything else
   – This approach represents an effort to load all costs to usage, which
     may be politically popular but does not accord with economic
     efficiency
Comparing telecom costs to those of
   other infrastructure industries
• All infrastructure (“network”) industries have
  high fixed costs
• But only telecom has zero variable costs for
  many of its outputs
• Other infrastructure industries have significant
  costs that vary with usage – e.g., electricity,
  gas, water, railroads
Tariffs and prices
• Economics teaches us that in a competitive market, price of a
  good or service will be driven to marginal (or incremental)
  cost
• The opposite of pure competition is pure monopoly. In this
  case, price is determined by the demand for the good or
  service, and output is determined at the profit maximizing
  point for the monopolist
• Monopoly prices are always higher, and outputs always lower,
  than the competitive outcome
• This result, for many people, justifies the regulation of
  monopoly: Make prices lower, and output higher
Problems with this approach
• Regulation is costly
• The efficient price is when price is set to MC,
  but in telecom, MC is ALWAYS less than AC, so
  firm will not make money
• There is no theory that tells us the best way to
  make up the difference between MC and AC
• In telecom, the notion that there is even a
  monopoly is doubtful
Is telecom a monopoly?
• If we consider only fixed voice services, the answer is
  yes
• However, studies in some countries suggest that in
  some populations, wireless service is substituting for
  fixed service, which eliminates the notion of fixed as
  a monopoly
• The monopoly power that does exist is limited and is
  a result of interconnection policies and control of
  telephone numbers
Interconnection prices and monopoly
               power
• Every telephone company is a monopoly for
  terminating traffic
• Each company can use interconnection prices
  to partially control the market by making it
  more costly for rivals to complete calls
• Thus, interconnection policy is key in any
  regulation scheme
Number portability
• Once a client – especially a commercial client
  – has chosen a number, he does not want to
  change it
• That gives the company that controls that
  number some monopoly power over that user
• Number portability is a regulation that
  attempts to reduce that power
Improving telecom performance
       without regulating prices
• Because regulation is costly, it may be
  desirable to at least consider how to mitigate
  monopolistic tendencies without it
• There are several schemes that reduce the
  amount of price regulation
• All of them depend on the use of price
  discrimination
Uniform vs. nonuniform prices
• Models we have considered till now have all involved
  one price
• However, firms can also engage in nonuniform
  pricing
• Nonuniform prices can arise in either competitive or
  noncompetitive market
   – Competitive example: quantity discounts – it costs less to
     sell large quantity
   – Noncompetitive example: two-part tariffs for wireless
     operators
Discriminatory prices
• Vary with customer and/or with quantity
  purchased
• Not cost-based
• Firm must have some market power, or prices
  will be driven to cost
• Is market power sufficient? I.e., can any
  monopoly price discriminate?
Market power and price
             discrimination
• Market power is not sufficient
• Suppose monopoly tries to price discriminate. Then
   – It will try to sell to each individual customer on demand
     curve, but
   – Customers on low end of demand curve will attempt to
     resell to customers on high end, reducing monopoly profit
• Firm must be able to eliminate resale in order to
  price discriminate
Resale
• Resale won’t occur when the costs exceed the
  benefits
• Some goods can’t be resold – e.g., a filling in my
  tooth
• In other cases transaction costs may be too high –
  e.g., perishable goods, extra taxes, extra shipping
  costs
• A firm wishing to price discriminate will try to find
  ways to raise the cost of resale
Ways of raising resale costs
• Bundling
• Adulteration
• Vertical integration
Bundling
• Basic idea: goods that can be resold easily are
  bundled with goods that cannot
• Examples
  – Warranties/product support bundled with product
  – Restaurants bundle atmosphere with food service
Adulteration
• Basic idea: Render commodity unfit for resale
• Examples
   – Additive to rubbing alcohol makes it undrinkable
   – No.2 heating oil is less filtered than diesel fuel, so it can’t
     be used as transport fuel
   – Telco uses same facility to deliver both high-value data
     services and low-value emergency services, rendering
     high-value services not resellable for other purposes
Vertical integration
• Basic idea: Control downstream suppliers as
  well as current market
• Example
  – Telco has local monopoly on wireline access
  – It wants to sell at low price to LD and analog
    wireless supplier, but at high price to digital
    wireless
  – Solution: Buy all three downstream firms
How price discrimination raises
              profit
• Price discrimination enables producer to earn
  some or all of consumer surplus
• Firm is able to charge high prices to high-
  demand customers, low prices to low-demand
  customers
Price discrimination, graphically

           Price
                    Profit with perfect
                   price discrimination



 Profit under                 Demand
uniform price                             MC

                            MR
                                           Quantity
Types of price discrimination
• First degree: Perfect price discrimination; firm
  captures all consumer surplus
• Second degree: Average price paid varies with
  quantity purchased
• Third degree: Price varies by customer type
First degree price discrimination
• Example: goods sold at auction
• Another example: housing market
• An interesting note: Markets under perfect
  price discrimination have the same welfare
  properties as pure competition and the
  allocation of resources is Pareto optimal
Second degree price discrimination
• Example: quantity discounts, declining block
  rates
• Virtually all markets have second degree price
  discrimination to some extent
Third degree price discrimination
• Example: airline tickets
• Another example: wireless plans
• A firm must find a way to allow customers to sort
  themselves out into sub-markets in order for this to
  work
   – Airlines accomplish this by requiring advance purchase for
     cheap tickets
   – Wireless customers self-select based on expected usage
Nonlinear pricing
• Basically, this is a form of second degree pd
• Generally takes the form of a two-part tariff
• Other approaches include multi-part tariff,
  declining block rate
Nonlinear pricing, graphically

 expenditure


                   Total expenditure
                        (slope = marginal
                           Expenditure)


                   Average expenditure

                            quantity
Contrasting 2nd and 3rd degree pd
• For successful 3rd degree pd, the producer must
   – Be able to identify different demands
   – Have information on those demands
   – Prevent resale
• For successful 2nd degree pd, the producer must
   – Prevent resale
   – Keep down the number of small purchasers
   – But doesn’t have to identify different groups
Tie-ins as pd
• A form of bundling where two separable
  commodities sold together
  – E.g., radio with batteries
  – Or shoes with shoelaces
• Minimum price for goods sold separately
  constrained by minimum demand, but by
  summed minimum demand when sold
  together
Tie-in example
              Consumer 1   Consumer 2


Value of A    $8           $9


Value of B    $3           $2
Tie-in example, continued
• If firm sold products separately, and wanted to
  max profits, it would charge $8 for A and $2
  for B, for a total profit of $20
• If firm bundles the products, it can charge $11
  for the A-B bundle, and still sell to both
  customers for total profit of $22
Caveats
• Note that if both customers valued B at $3, there is
  no difference between the tie-in profit max and the
  separated sale profit max
• In general, customers must be heterogeneous in
  taste over all products for tie-ins to work
• In general, there must be monopoly power in both
  markets for tie-ins to work
Simplest approach
• Accept that while competition in the industry
  may not be perfect, it does exist between
  wireless and wireline operators
• Regulation is thus unnecessary; operators will
  offer a variety of pricing plans in order to
  attract clients
• These plans will lead to a desirable outcome
  because of price discrimination
Caveats for simple approach
• Approach may not work if one operator has
  already taken both fixed and wireless
  operations
• In general, very strong competition policy at
  the very least would be required to have any
  hope of making this work
• This approach would still require a careful
  regulation of interconnection
A less simple – but still light-handed –
               approach
• In this approach, the regulated firm is free to
  set prices, but subject to a cap placed on the
  pricing of a bundle of services
• The cap is adjusted downward according to a
  formula that depends on productivity
• The approach is designed to elicit “optimal”
  price discrimination since the firm can adjust
  prices to reflect varying demand elasticities
Conclusion
• Telecom regulation is complex
• Telecom shares some characteristics of other
  infrastructure industries, but there are
  important differences
• Regulators should strive to interfere as little as
  possible but work toward improving industry
  performance

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Ranjan ob

  • 1. Costs and Prices in a Modern Telecommunications Market D. Mark Kennet, Ph.D. for Public Services Regulatory Commission of Armenia
  • 2. Network Industries • Distinguish between industries that contain network infrastructure and economic networks • All public service industries have network infrastructure – Electricity – Water – Gas – Telecom • But of these, only telecom is a true network industry
  • 3. What is a network industry? • An economic network is an industry in which the addition of a client brings both private (to the client) and public (to the other clients) benefits • Thus, demand for the service provided by the network depends on the number of other clients as well as the intrinsic value of the service • A telephone network of one client is useless; the value of the network increases to existing clients whenever a new client joins
  • 4. The presence of these network effects influences public policy • Two major policy implications: – Universal service – Interconnection requirement • Universal service is justified by the public benefit of increasing the client base • Interconnection is essentially the same argument – interconnecting networks provide their respective clients a much larger network than they had without interconnecting
  • 5. Regulatory policy must take network effects into account • Traditional regulation attempts to assign costs to services and then set tariffs to costs, which include a “reasonable” return • This approach may or may not be appropriate in the presence of network effects together with competition, potential or real • The structure of prices may be as important as the level; that is, a wider variety of pricing plans may prove necessary than a simple two-part tariff (rental plus usage)
  • 6. Relevant characteristics of telecom network costs • High proportion of fixed costs – In fact, the network is essentially 100% fixed costs relative to usage • Assignment of costs to subscriber lines and usage is essentially arbitrary and depends on accounting rules • An economically ‘efficient’ tariff would be a simple flat monthly fee • Demand considerations generally make the efficient tariff unsuitable, at least as a single-price option
  • 7. Cost concepts • Total cost • Fixed cost • Variable cost • Average cost • Marginal cost • Incremental cost • Standalone cost
  • 8. Total cost, fixed cost, variable cost • Total cost is simply the total cost of the telephone network capable of providing the services of interest • Fixed cost is that cost that does not vary with the amount of service • Variable cost is that part of cost that varies with output • Mathematically: TC = FC + VC
  • 9. Average cost, marginal cost, incremental cost • Average cost (AC) is just total cost divided by output – Not particularly helpful in the case of telecom, since telecoms produce multiple products – May serve as a reference point for some analyses • Marginal cost (MC) is the cost of producing an additional unit of output (e.g., the cost of an additional minute of use, line, etc.) – Many telecom situations where MC = 0 • Incremental cost (IC) is very similar to MC, except that it is often used to describe a change in the number of services offered, as in Total Service Long Run Incremental Cost (TSLRIC): TSLRIC(i) = (TC(I,i) – TC(I,0)/i
  • 10. Standalone cost • Standalone cost is that cost which would be incurred if only the product (or group of products) of interest were being produced (without the others) • This concept is mostly used as a reference point: If a price charged for a service is greater than its standalone cost, then entry into that market is likely • Example: international long distance services, which is why most countries have liberalized this market
  • 11. Evaluating cost concepts in telecommunications • Fixed costs: A very high percentage of total costs are fixed in telecom • Variable costs: There is no variable cost for usage (outside the peak hour), and only a small variable cost for a new access line • Marginal costs: Similar to variable costs • Incremental costs: Significant, but still very small relative to total costs
  • 12. Aside on traffic-sensitive (TS) and non- traffic-sensitive (NTS) costs • An approximation to measuring long-run incremental cost of traffic is to separate costs into TS and NTS • TS costs could be correctly defined as those costs that change as peak busy-hour volume changes (capacity costs) • NTS costs could be correctly defined as anything else • Unfortunately, standard practice does not accord with this common-sense approach: – NTS costs are defined as those costs that can be directly attributed to a subscriber line – TS costs are anything else – This approach represents an effort to load all costs to usage, which may be politically popular but does not accord with economic efficiency
  • 13. Comparing telecom costs to those of other infrastructure industries • All infrastructure (“network”) industries have high fixed costs • But only telecom has zero variable costs for many of its outputs • Other infrastructure industries have significant costs that vary with usage – e.g., electricity, gas, water, railroads
  • 14. Tariffs and prices • Economics teaches us that in a competitive market, price of a good or service will be driven to marginal (or incremental) cost • The opposite of pure competition is pure monopoly. In this case, price is determined by the demand for the good or service, and output is determined at the profit maximizing point for the monopolist • Monopoly prices are always higher, and outputs always lower, than the competitive outcome • This result, for many people, justifies the regulation of monopoly: Make prices lower, and output higher
  • 15. Problems with this approach • Regulation is costly • The efficient price is when price is set to MC, but in telecom, MC is ALWAYS less than AC, so firm will not make money • There is no theory that tells us the best way to make up the difference between MC and AC • In telecom, the notion that there is even a monopoly is doubtful
  • 16. Is telecom a monopoly? • If we consider only fixed voice services, the answer is yes • However, studies in some countries suggest that in some populations, wireless service is substituting for fixed service, which eliminates the notion of fixed as a monopoly • The monopoly power that does exist is limited and is a result of interconnection policies and control of telephone numbers
  • 17. Interconnection prices and monopoly power • Every telephone company is a monopoly for terminating traffic • Each company can use interconnection prices to partially control the market by making it more costly for rivals to complete calls • Thus, interconnection policy is key in any regulation scheme
  • 18. Number portability • Once a client – especially a commercial client – has chosen a number, he does not want to change it • That gives the company that controls that number some monopoly power over that user • Number portability is a regulation that attempts to reduce that power
  • 19. Improving telecom performance without regulating prices • Because regulation is costly, it may be desirable to at least consider how to mitigate monopolistic tendencies without it • There are several schemes that reduce the amount of price regulation • All of them depend on the use of price discrimination
  • 20. Uniform vs. nonuniform prices • Models we have considered till now have all involved one price • However, firms can also engage in nonuniform pricing • Nonuniform prices can arise in either competitive or noncompetitive market – Competitive example: quantity discounts – it costs less to sell large quantity – Noncompetitive example: two-part tariffs for wireless operators
  • 21. Discriminatory prices • Vary with customer and/or with quantity purchased • Not cost-based • Firm must have some market power, or prices will be driven to cost • Is market power sufficient? I.e., can any monopoly price discriminate?
  • 22. Market power and price discrimination • Market power is not sufficient • Suppose monopoly tries to price discriminate. Then – It will try to sell to each individual customer on demand curve, but – Customers on low end of demand curve will attempt to resell to customers on high end, reducing monopoly profit • Firm must be able to eliminate resale in order to price discriminate
  • 23. Resale • Resale won’t occur when the costs exceed the benefits • Some goods can’t be resold – e.g., a filling in my tooth • In other cases transaction costs may be too high – e.g., perishable goods, extra taxes, extra shipping costs • A firm wishing to price discriminate will try to find ways to raise the cost of resale
  • 24. Ways of raising resale costs • Bundling • Adulteration • Vertical integration
  • 25. Bundling • Basic idea: goods that can be resold easily are bundled with goods that cannot • Examples – Warranties/product support bundled with product – Restaurants bundle atmosphere with food service
  • 26. Adulteration • Basic idea: Render commodity unfit for resale • Examples – Additive to rubbing alcohol makes it undrinkable – No.2 heating oil is less filtered than diesel fuel, so it can’t be used as transport fuel – Telco uses same facility to deliver both high-value data services and low-value emergency services, rendering high-value services not resellable for other purposes
  • 27. Vertical integration • Basic idea: Control downstream suppliers as well as current market • Example – Telco has local monopoly on wireline access – It wants to sell at low price to LD and analog wireless supplier, but at high price to digital wireless – Solution: Buy all three downstream firms
  • 28. How price discrimination raises profit • Price discrimination enables producer to earn some or all of consumer surplus • Firm is able to charge high prices to high- demand customers, low prices to low-demand customers
  • 29. Price discrimination, graphically Price Profit with perfect price discrimination Profit under Demand uniform price MC MR Quantity
  • 30. Types of price discrimination • First degree: Perfect price discrimination; firm captures all consumer surplus • Second degree: Average price paid varies with quantity purchased • Third degree: Price varies by customer type
  • 31. First degree price discrimination • Example: goods sold at auction • Another example: housing market • An interesting note: Markets under perfect price discrimination have the same welfare properties as pure competition and the allocation of resources is Pareto optimal
  • 32. Second degree price discrimination • Example: quantity discounts, declining block rates • Virtually all markets have second degree price discrimination to some extent
  • 33. Third degree price discrimination • Example: airline tickets • Another example: wireless plans • A firm must find a way to allow customers to sort themselves out into sub-markets in order for this to work – Airlines accomplish this by requiring advance purchase for cheap tickets – Wireless customers self-select based on expected usage
  • 34. Nonlinear pricing • Basically, this is a form of second degree pd • Generally takes the form of a two-part tariff • Other approaches include multi-part tariff, declining block rate
  • 35. Nonlinear pricing, graphically expenditure Total expenditure (slope = marginal Expenditure) Average expenditure quantity
  • 36. Contrasting 2nd and 3rd degree pd • For successful 3rd degree pd, the producer must – Be able to identify different demands – Have information on those demands – Prevent resale • For successful 2nd degree pd, the producer must – Prevent resale – Keep down the number of small purchasers – But doesn’t have to identify different groups
  • 37. Tie-ins as pd • A form of bundling where two separable commodities sold together – E.g., radio with batteries – Or shoes with shoelaces • Minimum price for goods sold separately constrained by minimum demand, but by summed minimum demand when sold together
  • 38. Tie-in example Consumer 1 Consumer 2 Value of A $8 $9 Value of B $3 $2
  • 39. Tie-in example, continued • If firm sold products separately, and wanted to max profits, it would charge $8 for A and $2 for B, for a total profit of $20 • If firm bundles the products, it can charge $11 for the A-B bundle, and still sell to both customers for total profit of $22
  • 40. Caveats • Note that if both customers valued B at $3, there is no difference between the tie-in profit max and the separated sale profit max • In general, customers must be heterogeneous in taste over all products for tie-ins to work • In general, there must be monopoly power in both markets for tie-ins to work
  • 41. Simplest approach • Accept that while competition in the industry may not be perfect, it does exist between wireless and wireline operators • Regulation is thus unnecessary; operators will offer a variety of pricing plans in order to attract clients • These plans will lead to a desirable outcome because of price discrimination
  • 42. Caveats for simple approach • Approach may not work if one operator has already taken both fixed and wireless operations • In general, very strong competition policy at the very least would be required to have any hope of making this work • This approach would still require a careful regulation of interconnection
  • 43. A less simple – but still light-handed – approach • In this approach, the regulated firm is free to set prices, but subject to a cap placed on the pricing of a bundle of services • The cap is adjusted downward according to a formula that depends on productivity • The approach is designed to elicit “optimal” price discrimination since the firm can adjust prices to reflect varying demand elasticities
  • 44. Conclusion • Telecom regulation is complex • Telecom shares some characteristics of other infrastructure industries, but there are important differences • Regulators should strive to interfere as little as possible but work toward improving industry performance