RICHARD ARTHUR CV BBC

RICHARD ARTHUR CV BBC

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  RICHARD ARTHUR Address: 10Avenue down McCarthy Hill - Accra Tel: 0242018142 / 0572 621 580 Email: [email protected] CAREER OBJECTIVES I am looking to a challenging work position that will enable the utilization of my knowledge and experience in the field, with a deep sense of social responsibility, a multicultural and enthusiastic environment with opportunities for self–expression and personal growth which would be reflected in the company’s growth in order to achieve corporate objectives and maximize productivity CAREER PROFILE A result oriented, resourceful, self-motivated and dedicated professional capable of making a difference with strong desire to build a rewarding career in sales and marketing, customer service, client relations profession where my service would not only deliver innovative value to business but also to serve client interest with passion for learning. PERSONAL PROFILES Date of Birth 27th march, 1979 Nationality Ghanaian Marital Status Single Language spoken English, Twi HOBBIES: Listening to news, browsing on the internet, watching football
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  EDUCATIONAL BACKGROUND INSTITUTION YEARSQUALIFICATION AWARDED University Of Professional Studies 2011 - 2013 Bachelor Of Science In Marketing Takoradi polytechnic 2004- 2006 Higher National Diploma in Marketing Odoben secondary school 2000 - 2002 Senior Secondary School Certificate WORKING EXPERIENCE Institution : Universal Merchant Bank Ghana Limited (Abbosey Okai Branch) Period : Nov. 2009 – Dec. 2011 Position : Sales Executive RESPONSIBILITIES:  Prospecting for potential customers and opening new account for them  Helpingsmall andmediumenterpriseswhohave notregistertheircompany to register and use their registration document to open account for them and when they do that it will help them easily access facility from the bank.  Advising some of the Existing customers of those who need loan facility to build their account well so that they can use their funds as cash collateral to access loan facilities.  Visit and maintain regular contacts with customers to build existing banking relationships  Helping the customers who want to do investment especially fixed deposit and Treasury bill to fill the investment form and advise them on the current rate from bank of Ghana and teach them how to do the calculation on their principal amount investing.  Collecting and mobilizing funds from existing customers who because of their busy schedule they cannot come to the bank personally and put those funds in their various account for them. Institution : Universal merchant bank Ghana Limited (Kaneshie Branch) Period : Dec. 2011 – August. 2014 Position : Business Support Staff (Customer service Assistant) RESPONSIBILITIES:  Looking for customers and opening different account for them  Checking customers balances for them  Verify customers’ signatures for them when they forgot how they sign exactly in the system.
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   Using thecomplaints management systems to log a complain to the service quality department to deal with it appropriately.  Whenever cheque books and savings withdrawal books come from head office I keyed it into cheque book management system and print report to the manager for signing.  Using the cheque book requisition system to request for cheque books and savings withdrawal books for both corporate and individual account holders.  Helping the customers by guiding them to do treasury bill and fixed deposit  Helping the back office staff to key in bulk cash deposit slip into their various accounts. Company : Prince Land Real Estates Period : October 2014 – date Position : Marketing officer (part time) RESPONSIBILITIES:  Advertising our lands and locations on the internet for the prospective buyers.  Whenever prospective buyer call I explain the buying procedures to them, our fees to charge before we can take them to visit the site and when we can book appointment to the site  Those who want to pay the land installment, I explain to them on how much they have to pay as initial deposit and the remaining balance they have to spread for a year.  I book appointment with the prospective buyers and take them to our sites to visit the lands. CAREER ACHIEVEMENT  In Abosseyokai branch, I was the top performer in deposit mobilization and account opening  Helping the branch to achieve it target giving from the management.  In kaneshie branch, we have form groups to open account weekly, I am the group leader of my group and more often my groups tops the account opening with 80% of my effort.  I sometimes receive awards from the branch manager for been the most hard working and target achiever in the branch. PROFESSIONALSKILLS AND COMPETENCE  Innovative, knowledge sharing and learning.  Indepth skills in Microsoft office and internet applications
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  PERSONALSPECIFICATION  Capable ofworking in a team oriented environment and building effective working relation.  High degree of responsibility in handling resources and confidential information.  Flexibility to work under pressure and respond to new demand. PERSONALCORE VALUE Integrity, hardworking, committed to goals, team player, passion for excellent and humble. COMPUTER SKILLS AND COMPETENCIES  Indepth knowledge in installation of soft ware programmes  Good knowledge in hardware applications and solutions  Good knowledge in Microsoft office applications i.e word, excel, power point, InfoPath, publisher REFERENCE Abraham Saka (Branch Manager – OSU) Universal Merchant Bank Ghana Limited Tel: 0244 236 076 Dorothy Hackman (Branch Operations Manager – Adabraka) Universal Merchant Bank Ghana Limited Tel: 0244 622 498 . .