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Scania - Digital Work Place and the Challenges of a Global Work Place - Findability Day 2014
Scania is a manufacturer of trucks, buses, and engines. It aims to improve productivity by 2020 through increasing vehicle production and reducing costs. Scania has over 40,000 users in over 100 countries and wants its workplace to be fast, user-centric, collaborative, and support knowledge work and productivity. It is developing a modular core collaboration service portfolio including document collaboration, social networking, and search capabilities to support employees, customers, and partners.
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Scania - Digital Work Place and the Challenges of a Global Work Place - Findability Day 2014
- 1.
- 2. Scania – Providerof Transport Solutions Products Services Financing n Heavy trucks n Heavy buses n Engines n Workshops n Service agreements n Parts n Driver training n Scania Assistance n Operational leases n Financial leases n Hire purchase n Insurance solutions 2014-09-11, Copenhagen, Findability Day 2014
- 3. ~40 000 Usersin More than 100 Countries More than 1,600 sales and service points globally – 1,000 in Europe Production unit Regional production centre Non-captive S&S company Captive S&S company 2014-09-11, Copenhagen, Findability Day 2014
- 4. Our Goal: ProductivityImprovement Top Employees Target 2020 120 000 Trucks 15 000 Buses 20 000 Engines 6 000 € / Vehicle Customer Satisfaction Volume Growth Profitability 140 000 120 000 100 000 80 000 60 000 40 000 20 000 0 1990 1995 2000 2005 2010 2012 2014 2016 2018 2020 Scania Trucks Employees Services Revenue Product Sales 2014-09-11, Copenhagen, Findability Day 2014
- 5. Attract and RetainTowards 2020 40 000 +10 000 new employees 2013 2020 Top Management Meeting 2013 2014-09-11, Copenhagen, Findability Day 2014
- 6. Commercial Operations Network Suppliers Scania Presentation – Alfresco Day Stockholm 6 2014-06-12 Commercial Operations Financial Services Sales & Marketing Production & Logistics Purchasing Research & Development R&D Network
- 7. The Core CollaborationAssignment Enable efficient knowledge work Ensure transparent and secure information flow throughout processes Simplify process integration throughout Scania, customers and partners Product Development Order to Delivery Sales Service Delivery R&D P&L S&M CO F&BC S HR 2014-09-11, Copenhagen, Findability Day 2014
- 8. Users are Notthe Same! The staff at Scania all conduct quite different tasks, and will require a range of tools and information to support their daily activities 2014-09-11, Copenhagen, Findability Day 2014
- 9. Expectations on theWorkplace It must be: § Fast § User Centric § Supporting Collaboration § Enhancing Productivity § Enabling Knowledge Work § Place Independent § Network Independent § Device Independent 2014-09-11, Copenhagen, Findability Day 2014
- 10. Internet has Evolved,and so is Our Behaviour and expectations Today, We are Using Technology in New Ways Internet Dialup WAP Broadband 3G ADSL2 4G 1995 2000 2005 2010 2015 ? 2014-09-11, Copenhagen, Findability Day 2014
- 11. Welcome to theWorkplace 2014-09-11, Copenhagen, Findability Day 2014
- 12. Core Collaboration ServicePortfolio A Modular Concept to Support Broader Choice Depending on Different Needs Web Sites and Reusable Components (widgets, connect, etc.) Scania Business Applications and IT Infrastructure Security Services, Identity and Access Management IT Infrastructure Services Back-end Systems Hosting and Storage Services External Computing Resources Reusable Collaboration Service Modules Document Collaboration Social Networking Web Content Management Search Index and Findability UX and Shared Content Delivery Instant Collaboration Employees Partners Customers Contractors Universities Industrial Distributor Dealer Workshop Etc. Suppliers 2014-09-11, Copenhagen, Findability Day 2014
- 13. For Example… SearchService Intranet File Explorer Extranet Web App Mobile Modular Design Brings Easier Customization This approach gives rapid evolvement of existing solutions, while also enabling introduction of new kind of find ability functions New features can be implemented in both existing and new contexts 2014-09-11, Copenhagen, Findability Day 2014
- 14. Scania standard documents STD Intranet Supplier portal Sales & Services portal Manually uploaded Today the documents are created in one application and the uploaded in a number of “portals”. 2014-09-11, Copenhagen, Findability Day 2014
- 15. Scania standard documents STD in Search Service Intranet Supplier portal Sales & Services portal Index the information in the Search Service ü Less work time ü Can structure the information based on metadata ü Can distinguish Standards documents from other Portal information ü Better information reliance 2014-09-11, Copenhagen, Findability Day 2014
- 16. Sample: Dynamic ContentCollection page 2014-09-11, Copenhagen, Findability Day 2014
- 17. Search as aService at Scania § Common Search Service was introduced at Scania in 2011 § A back-end Service, built on open source components (Solr, ManifoldCF, Hydra) § Are in used (both index and query) by Intranet and Extranets. § Indexed different collaboration tools (MediaWiki, Alfresco, Oracle WebCenter) and external RSS feeds. § Looking at indexing Scanias administrative Network Attached Storage (~ 137 terabyte data) § Remaking of Intranet Search GUI ongoing § Next focus area: People Search and Statistic Service 2014-09-11, Copenhagen, Findability Day 2014
- 18. New Intranet searchGUI 2014-09-11, Copenhagen, Findability Day 2014
- 19. New Intranet searchGUI 2014-09-11, Copenhagen, Findability Day 2014
- 20. Challenges – ahead 2014-09-11, Copenhagen, Findability Day 2014 Amount of data is growing - rapidly IDC estimates the volume of digital data will grow 40% to 50% per year. By 2020, IDC predicts the number will have reached 40,000 EB, or 40 Zettabytes (ZB). The world’s information is doubling every two years. New technical platform's With most new software being built for cloud from the outset, it is predicted that by 2016 over a quarter of all applications (around 48 million) will be available on the cloud (Global Technology Outlook: Cloud 2014: A More Disruptive Phase).
- 21. Scania Modular System 2014-09-11, Copenhagen, Findability Day 2014
- 22. Modular Design BringsEasier Customization A Limited Number of Building Blocks – Many Variations Thanks to the modular system Scania can provide a large variety of specifications which increases the possibility of a great fit between product and application 2014-09-11, Copenhagen, Findability Day 2014
- 23. Thanks for Listening 2014-09-11, Copenhagen, Findability Day 2014