SGS Group Profile EN
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SGS provides inspection, verification, testing and certification services. It aims to be the most competitive and productive in its industry with best-in-class core competencies. It seeks to deliver the highest quality service to customers with passion, integrity and innovation. Established in 1878, SGS has grown to over 85,000 employees in a network of over 1,800 offices worldwide. It provides services across industries to help customers improve safety, quality, sustainability and reduce risk.
SGS Group Profile EN
- 2. INTRODUCTION We aim to be the most competitive and the most productive service organisation in the world. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best-in-class. They are at the heart of what we are. Our chosen markets are and will be determined by our ability to be the most competitive and to consistently deliver unequalled service to our customers. We seek to be characterised by our passion, integrity, entrepreneurialism and our innovative spirit, as we continually strive to fulfil our vision. These values guide us in all that we do and are the bedrock upon which our organisation is built. Established in 1878, SGS transformed grain trading in Europe by offering innovative agricultural inspection services. From those early beginnings, we steadily grew in size and scope as our agricultural inspection services spread around the world. During the mid 20th century, we began to diversify and started offering inspection, testing and verification services across a variety of sectors, including industrial, minerals, oil, gas, and chemicals. In 1981, SGS was listed on the Swiss Stock Exchange and forged an unrivalled reputation as the industry leader in finding solutions to the complex challenges faced every day by organisations. Our consultancy, outsourcing and training services complement our core inspection, verification, testing and certification services in delivering these solutions across all industries. Through our unique global network we deliver independent results tailored to the precise needs of each industry or sector. Our customers trust in our expertise, experience and resources to support them in achieving outstanding performance in everything they do. Today, our focus is on innovative ways to deliver business benefits. This enables us to help our customers improve quality, safety, efficiency, productivity and speed to market, while reducing risk and building trust in sustainable operations. SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 85 000 employees, SGS operates a network of over 1 800 offices and laboratories around the world. We provide competitive advantage, drive sustainability and deliver trust. At SGS, we are continually pushing ourselves to deliver innovative services and solutions that help our customers move their businesses forward. OUR HISTORY OUR VISION OUR VALUES
- 3. THE BENEFITS WE DELIVER SAFETY We help organisations develop effective health and safety systems to protect employees, generate consumer confidence and enhance trust in business operations. We support our customers in adhering to best practices and complying with local, national and international regulations. QUALITY Our customers rely on our independent third party inspection, testing and auditing solutions to ensure products, services and processes comply with the latest quality standards. Our global network of state-of-the-art facilities provides information to certify and verify quality worldwide. TRUST Our global reputation for independence and integrity enables us to build trust wherever needed. We provide transparent and unbiased inspection, testing, verification and certification solutions so our customers can give assurance in their products, processes, systems and services. SUSTAINABILITY We help our customers take ownership of building a more responsible and sustainable future. We encourage environmental responsibility and reduce the risk of corruption in our customers’ projects. Our services assist in developing sustainable facilities and production, as well as better working and social environments. PRODUCTIVITY Our training and outsourcing solutions ensure productivity keeps pace with developments in our customers’ organisations. In the short-term, we offer the knowledge of our world-class productivity experts. In the long-term, we deliver focused training to develop specialist skills in our customers’ existing personnel. EFFICIENCY Our tailored business solutions help our customers implement processes and systems that make business operations faster, simpler and more efficient. We deliver unrivalled efficiency results from our local experts, who draw on the global experience of the entire SGS network. REDUCED RISK We provide our customers with independent and impartial services that enable them to identify, manage and reduce risk. Our experts deliver risk management solutions, drawing on our testing and inspection capabilities, to verify risk prevention measures are in place. We assist with compliance to international risk management standards across a wide range of industries. SPEED TO MARKET Compliance with the requirements of target markets is key to increasing speed to market. Our consultancy, testing and certification services help our customers overcome the complex challenges of understanding and meeting market demands anywhere in the world, whatever the industry or sector.
- 4. SGS BY INDUSTRY AGRICULTURE AND FOOD Ensuring safe, sustainable and high quality products. Consumers want assurance that every stage of the food production supply chain is being managed properly. Serving all the major players in the agriculture and food industry, our solutions build trust, reduce risk and improve productivity in the agricultural inputs, commodities, food, forestry, and biofuels markets. We improve quality, safety and sustainability for the Research and Development (R&D), primary production, trade, manufacturing and retailing segments and deliver unparalleled competitive advantage to our customers through innovative solutions and advanced technologies. CHEMICAL Innovation and efficiency in everything from perfumes to paints. The chemicals industry converts raw materials into literally tens of thousands of consumer products every day. Industrial chemicals companies trust our services to reduce risk and eliminate potential health hazards. We ensure quality in chemical components and the safety and compliance of finished products. Our consultancy services deliver turnkey laboratory design, commissioning and operations assistance in dealing with intricate equipment or logistics. We support our customers in improving productivity and efficiency through our asset integrity management services, optimisation programmes and project lifecycle services. CONSTRUCTION Ensuring safety and performance where we live. Safe, efficient and trusted processes are essential when constructing buildings or infrastructure. Our construction industry experience means our customers can minimise environmental impact and public inconvenience. We support our customers in implementing effective scheduling, budgeting, site safety and logistics, plus assist in sourcing quality materials and personnel. We conduct studies in construction feasibility, risk assessment and management. Our services ensure quality in global supply chains by performing chemical and physical testing of materials. Our asset management system tracks machines and equipment, while our inspection services provide facility, waste and energy audits. CONSUMER GOODS AND RETAIL Generating trust throughout the supply chain. Our services enable manufacturers, importers, exporters and retailers to gain a competitive edge. We ensure trusted, ethical and environmentally conscious goods such as food, electronics, textiles, toys, footwear and housewares, reach consumers. Our laboratories conduct material and functionality testing to verify and certify that products perform as our customers claim. We inspect processes at every stage of production and undertake retail store audits to ensure our customers’ brands are represented correctly. We help our customers develop products, processes and supply chains that consumers trust every day. ENERGY Powering processes from renewables to conventional energy. Across all operations, the energy sector has to meet regulations, consider safety and limit environmental impact. We support the energy sector with a comprehensive range of independent inspections and audits across the petroleum, gas, electrical power, coal and renewable energy industries. We reduce risk in all operations from exploration to decommissioning for the oil, gas and coal industries. In renewables, we consult on sustainability across hydroelectric, wind and solar power. Our expertise maximises productivity and increases efficiency in sales and distribution processes. Our solutions help the energy sector innovate to find tomorrow’s energy today. INDUSTRIAL MANUFACTURING Making manufacturing more productive and profitable. Our expertise allows manufacturers to improve productivity, follow best practices and streamline operational processes or logistics. Industrial manufacturers, from pharmaceuticals to farm machinery and aerospace to automotive, trust in our independent testing and conformity services. Our advice on the fabrication of components along with our finished product assessments enable our customers to achieve performance standards throughout manufacturing. We support manufacturers in meeting all national and international quality, health and safety legislation, at the same time as providing advice on minimising environmental impact. LIFE SCIENCES Protecting safety and costs in product development. In the pharmaceuticals, biopharmaceuticals and medical devices industries, products must conform to all national and international regulations, as well as industry best practices. Our services enable high-quality, safe and compliant products to reach the market in the shortest possible timescales. We provide vital support and expertise for medicines and medical devices throughout every stage of development, testing, production and distribution. With the largest network of contract analytical laboratories in the world, our customers trust in our expert knowledge to support them with reliable results. Our aim is to surpass customer expectations as the world’s leading inspection, verification, testing and certification company.
- 5. MINING Improving speed-to-market, optimising recoveries. We act as a strategic partner in the mining industry, providing testing, technology and trade solutions. Our services promote growth and deliver efficiencies across exploration, production, industrial applications, decommissioning and closure. We offer technical advice in steel manufacturing processes and act as a strategic partner in coal and coke trading. We also help to maximise profits in precious or base metal mining and extraction. Our consultancy services deliver transparent and unbiased support in new technologies and accurate data to track the progress of projects. OIL AND GAS Enriching quality and value in exploration, extraction and distribution. Access to independent expertise in both the upstream and downstream sectors is key to maximising the value chain in this sector. Our customers in the oil and gas industry trust our dedication to quality and safety. We provide tailored solutions for exploring, extracting, refining, transporting and marketing oil, oil sands, gas and other hydrocarbons. Our specialist advice and knowledge supports upstream activities such as applied mineralogy, metering, measuring and hydrocarbons allocation. Our downstream services support distribution and retail as well as the design and execution of optimisation processes and global trade inspection. PUBLIC SECTOR Facilitating international trade and sustainable development. Public sector organisations require solutions designed to work in harmony with the processes and policies they already have in place. Our unrivalled border control services for scanner installation, transit monitoring and risk profiling support the public sector in reducing risk worldwide. Our e-government solutions enhance international trade and revenue processing. We improve public infrastructure through independent road safety services that increase the efficiency of transportation systems. Our customers trust our knowledge of quality, health, safety and environmental issues to comply with complex regulations. We improve quality and maximise productivity across the public sector. TRANSPORTATION Driving a safer, cleaner and more efficient industry. For governments, manufacturers and financial institutions, improving performance and reducing risk in the transportation industry is essential. From the automotive industry, through rail and shipping to the aerospace industry, we guide quality improvements and verify that efficiency is maximised. We support our customers in achieving shorter delivery times, safer products and reduced costs. Our experts help our customers minimise the environmental impact of their products and ensure their conformity and compliance to standards and regulations. We also ensure that brand guidelines are met throughout aftermarket and distribution operations. Our global network of offices, laboratories and testing centres offers a truly unique and independent service.
- 6. FINANCIAL HIGHLIGHTS FROM 2015 BUSINESS REVIEW 2015 ACQUISITIONS COMPLETED IN 2015 10 10 20152014 10 DIVIDEND PER SHARE CHF 68 68 20152014 68 REVENUE CHF 5.7BN +3.6% 1 5.5 20152014 5.7 PROFIT FOR THE PERIOD CHF 584MIO -6.7% 1 626 20152014 584 ADJUSTED OPERATING MARGIN 16.1% 16.1 1 20152014 16.1 30.2% Asia / Pacific 25.1% Americas 44.7% Europe / Africa / Middle East REVENUE BY REGION 4.6% GIS 6.4% AGRI 19.6% OGC 11.1% MIN 5.6% AUTO 6.4% ENVI 15.5% IND 7.3% SSC 19.8% CTS 3.7% LIFE REVENUE BY BUSINESS 1. At constant currency.
- 7. SGS BUSINESS PRINCIPLES SGS SA 1 place des Alpes P.O. Box 2152 1211 Geneva 1 Switzerland AWARDS AND RECOGNITIONS SXI Switzerland Sustainability 25 Index® Contact SGS Investor and Media Relations: www.sgs.com/IR Careers at SGS: www.sgs.com/careers CONTACT US SPI Select Dividend 20 IndexSMI Indices® Follow us: www.sgs.com/socialmedia www.sgs.com/subscribe t +41 (0)22 739 91 11 www.sgs.com/contact SGS’ Business Principles are the cornerstone on which all of our activity rests. They are held to be fundamental, overarching beliefs and behaviours that guide our decisions and allow us to embody the SGS brand in everything we do. High level of transparency on climate change mitigation QUALITY AND PROFESSIONALISM MAKING SURE WE ACT AND COMMUNICATE RESPONSIBLY We embody the SGS brand and its independence in our everyday behaviour and attitude. We are customer-focused and committed to excellence. We are always clear, concise and accurate. We strive to continually improve quality and promote transparency. We respect client confidentiality and individual privacy. INTEGRITY MAKING SURE WE BUILD TRUST We act with integrity and behave responsibly. We abide by the rules, laws and regulations of the countries we are operating in. We speak up: we are confident enough to raise concerns and smart enough to consider any that are brought to us. RESPECT MAKING SURE WE TREAT ALL PEOPLE FAIRLY We respect human rights. We all take responsibility for creating a working environment that is grounded in dignity, equal opportunities and mutual respect. We promote diversity in our workforce and do not tolerate discrimination of any kind. HEALTH AND SAFETY MAKING SURE WE ESTABLISH SAFE AND HEALTHY WORKPLACES We fully protect all SGS employees, contractors, visitors, stakeholders, physical assets and the environment from any work-related incident, exposure, and any kind of damage. SUSTAINABILITY MAKING SURE WE ADD LONG-TERM VALUE TO SOCIETY We use our scale and expertise to enable a more sustainable future. We ensure that we minimise our impact on the environment throughout the value chain. We are good corporate citizens and invest in the communities in which we operate. LEADERSHIP MAKING SURE WE WORK TOGETHER AND THINK AHEAD We are passionate entrepreneurial people with a relentless desire to learn and innovate. We work in an open culture, where smart work is recognised and rewarded. We foster teamwork and commitment.