Social media strategy
                  Social profile customization
Wahine	
  Media   Implementation and management
                  Coaching and training
Social Media for Business: Wahine Media at Sunset Rotary Waikiki
Social	
  media	
     Why social media for business?
guidance	
  from	
      Insider tips and best practices
                        Local business examples
  the	
  trenches
Social	
  media	
  
changes	
  the	
  
way	
  we	
  do	
  
business
Social	
  media	
  
changes	
  the	
  
way	
  we	
  do	
  
business
“We don’t have a choice on
whether we DO social
media, the question is how
WELL we do it”

—Erik Qualman
Facebook tops Google
Social	
  media	
            for weekly U.S. traffic

changes	
  the	
  
way	
  we	
  do	
  
business
“We don’t have a choice on
whether we DO social
media, the question is how
WELL we do it”

—Erik Qualman
Facebook tops Google
Social	
  media	
            for weekly U.S. traffic

changes	
  the	
             Social gamers will buy
                             $6 billion in VIRTUAL
way	
  we	
  do	
            goods by 2013
business
“We don’t have a choice on
whether we DO social
media, the question is how
WELL we do it”

—Erik Qualman
Facebook tops Google
Social	
  media	
            for weekly U.S. traffic

changes	
  the	
             Social gamers will buy
                             $6 billion in VIRTUAL
way	
  we	
  do	
            goods by 2013
business
                             eReaders have
“We don’t have a choice on
                             surpassed traditional
whether we DO social         book sales
media, the question is how
WELL we do it”

—Erik Qualman
Facebook tops Google
Social	
  media	
            for weekly U.S. traffic

changes	
  the	
             Social gamers will buy
                             $6 billion in VIRTUAL
way	
  we	
  do	
            goods by 2013
business
                             eReaders have
“We don’t have a choice on
                             surpassed traditional
whether we DO social         book sales
media, the question is how
WELL we do it”
                             90% of people trust
—Erik Qualman                peer recommendations
Facebook tops Google
Social	
  media	
            for weekly U.S. traffic

changes	
  the	
             Social gamers will buy
                             $6 billion in VIRTUAL
way	
  we	
  do	
            goods by 2013
business
                             eReaders have
“We don’t have a choice on
                             surpassed traditional
whether we DO social         book sales
media, the question is how
WELL we do it”
                             90% of people trust
—Erik Qualman                peer recommendations
                             14% of people trust
                             advertisements
Social	
  media	
          In 2011, the average cost per lead for

  costs	
  less	
  to	
     outbound-dominated businesses was $373,
                            while inbound businesses reported their
                            leads cost on average $143.
produce	
  leads
                            Source: Hubspot State of Inbound Marketing, 2011
Small	
  businesses	
  
  are	
  using	
  most	
      In 2011, small businesses plan to spend
                              49% of their lead generation budgets on
 of	
  their	
  budgets	
     inbound marketing.
                              Source: Hubspot State of Inbound Marketing, 2011
 for	
  social	
  media
What’s	
  the	
  ROI	
  of	
  
   social	
  media?
The ROI of social media is your
business will exist in 5 years.

—Gary Vaynerchuck



What’s	
  the	
  ROI	
  of	
     For more info on ROI:
   social	
  media?              http://wahinemedia.com/wahineblog
OK	
  I’m	
  ready.
Now	
  what?
Follow	
  a	
  strategy
Your roadmap and step-by-step guide
to social media success

Defines your “why”

Defines your “what”

Defines your “how”

Defines success
Be	
  social!
All aspects of your business should be
social—a social business.

20% marketing, 80% engagement.

The best way to tell people you’re
home is to knock on their door

Share social content

Dialogue is back AND forth!
Listen
For your name

To your competition

To influencers

Your target market
Respond
Response time

What about weekends?
Be	
  fearless
Fear of the unknown is the biggest reason
businesses don’t dive into social media

Lack of resources or money

“Bad” reviews or customer complaints
Local	
  movers	
  and	
  
            shakers
Always available and responsive
Tiki’s	
  Grill	
  &	
  Bar   Relevant information
                              Great custom apps (tabs)
Helpful videos on YouTube
@AskHMSA   Responsive and helpful on Twitter
           Engaged with the community
Responsive and friendly
Bank	
  of	
  Hawaii   Sweepstakes with big prize
                       Have a mobile app
Relevant and useful information
Hawaii	
  Aloha	
  Travel   Broadcasts live each Friday to
                            answer fan questions
Civil	
  Beat   Progressive and community driven
                Responsive and relevant
Helpful and responsive
Big	
  City	
  Diner   Great custom apps (tabs)
                       Owner, @BCDlane tweets as well
Relevant, helpful information
Moms	
  in	
  Hawaii   Responsive and friendly
                       Provides a community forum
Keep	
  in	
  touch!

Wahine Media
web: wahinemedia.com
blog: wahinemedia.com/wahineblog
facebook: facebook.com/wahinemedia
twitter: @wahinemedia

Gwen Woltz
@gjwahine

Karen Weikert
@karenweikert


Download this slideshow:
http://www.slideshare.net/wahinemedia

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Social Media for Business: Wahine Media at Sunset Rotary Waikiki

  • 1. Social media strategy Social profile customization Wahine  Media Implementation and management Coaching and training
  • 3. Social  media   Why social media for business? guidance  from   Insider tips and best practices Local business examples the  trenches
  • 4. Social  media   changes  the   way  we  do   business
  • 5. Social  media   changes  the   way  we  do   business “We don’t have a choice on whether we DO social media, the question is how WELL we do it” —Erik Qualman
  • 6. Facebook tops Google Social  media   for weekly U.S. traffic changes  the   way  we  do   business “We don’t have a choice on whether we DO social media, the question is how WELL we do it” —Erik Qualman
  • 7. Facebook tops Google Social  media   for weekly U.S. traffic changes  the   Social gamers will buy $6 billion in VIRTUAL way  we  do   goods by 2013 business “We don’t have a choice on whether we DO social media, the question is how WELL we do it” —Erik Qualman
  • 8. Facebook tops Google Social  media   for weekly U.S. traffic changes  the   Social gamers will buy $6 billion in VIRTUAL way  we  do   goods by 2013 business eReaders have “We don’t have a choice on surpassed traditional whether we DO social book sales media, the question is how WELL we do it” —Erik Qualman
  • 9. Facebook tops Google Social  media   for weekly U.S. traffic changes  the   Social gamers will buy $6 billion in VIRTUAL way  we  do   goods by 2013 business eReaders have “We don’t have a choice on surpassed traditional whether we DO social book sales media, the question is how WELL we do it” 90% of people trust —Erik Qualman peer recommendations
  • 10. Facebook tops Google Social  media   for weekly U.S. traffic changes  the   Social gamers will buy $6 billion in VIRTUAL way  we  do   goods by 2013 business eReaders have “We don’t have a choice on surpassed traditional whether we DO social book sales media, the question is how WELL we do it” 90% of people trust —Erik Qualman peer recommendations 14% of people trust advertisements
  • 11. Social  media   In 2011, the average cost per lead for costs  less  to   outbound-dominated businesses was $373, while inbound businesses reported their leads cost on average $143. produce  leads Source: Hubspot State of Inbound Marketing, 2011
  • 12. Small  businesses   are  using  most   In 2011, small businesses plan to spend 49% of their lead generation budgets on of  their  budgets   inbound marketing. Source: Hubspot State of Inbound Marketing, 2011 for  social  media
  • 13. What’s  the  ROI  of   social  media?
  • 14. The ROI of social media is your business will exist in 5 years. —Gary Vaynerchuck What’s  the  ROI  of   For more info on ROI: social  media? http://wahinemedia.com/wahineblog
  • 16. Follow  a  strategy Your roadmap and step-by-step guide to social media success Defines your “why” Defines your “what” Defines your “how” Defines success
  • 17. Be  social! All aspects of your business should be social—a social business. 20% marketing, 80% engagement. The best way to tell people you’re home is to knock on their door Share social content Dialogue is back AND forth!
  • 18. Listen For your name To your competition To influencers Your target market
  • 20. Be  fearless Fear of the unknown is the biggest reason businesses don’t dive into social media Lack of resources or money “Bad” reviews or customer complaints
  • 21. Local  movers  and   shakers
  • 22. Always available and responsive Tiki’s  Grill  &  Bar Relevant information Great custom apps (tabs)
  • 23. Helpful videos on YouTube @AskHMSA Responsive and helpful on Twitter Engaged with the community
  • 24. Responsive and friendly Bank  of  Hawaii Sweepstakes with big prize Have a mobile app
  • 25. Relevant and useful information Hawaii  Aloha  Travel Broadcasts live each Friday to answer fan questions
  • 26. Civil  Beat Progressive and community driven Responsive and relevant
  • 27. Helpful and responsive Big  City  Diner Great custom apps (tabs) Owner, @BCDlane tweets as well
  • 28. Relevant, helpful information Moms  in  Hawaii Responsive and friendly Provides a community forum
  • 29. Keep  in  touch! Wahine Media web: wahinemedia.com blog: wahinemedia.com/wahineblog facebook: facebook.com/wahinemedia twitter: @wahinemedia Gwen Woltz @gjwahine Karen Weikert @karenweikert Download this slideshow: http://www.slideshare.net/wahinemedia