Teamzzzz SV Chapter - 05 (Motivation) Motivation
- 2. After studying this chapter, you should be able to: 1. Explain the growing popularity of teams in organizations 2. Contrast teams with groups 3. Identify four types of teams 4. Specify the characteristics of effective teams 5. Explain how organizations can create team players 6. Describe conditions when teams are preferred over individuals
- 3. Why have teams become so popular?
- 4. Why have teams become so popular?
- 5. Why have teams become so popular? • Outperform individuals on tasks requiring multiple skills, judgment, and experience. • Better utilization of employee talents • More flexible and responsive to changing events • Effective way for management to democratize the organization and increase employee motivation
- 6. Work Group vs. Work Team • Work Group - A group who interacts primarily to share information and to make decisions to help one another perform within each member’s area of responsibility • Work Team - Generates positive synergy through coordinated effort; Individual efforts result in a level of performance that is greater than the sum of those individual inputs
- 8. Work Group vs. Work Team Why Form Groups? Two heads are better than one. With group work, members have a shared knowledge of the group’s objectives, but specific tasks or responsibilities are assigned to different individuals. By separating work into groups – such as one devoted to marketing, one devoted to accounting, etc. – individuals within those groups are able to maximize their expertise on a long-term basis. Why Form Teams? Businesses form teams usually to tackle a specific – and usually temporary – goal or project with the intent of leveraging the collective expertise of a variety of people. Because experts from various departments are involved, teams can avoid potential problems early on in a project. For instance, a team of only engineers may create a new product but may not understand whether it’s affordable until someone with a finance background completes a “return on investment” or ROI analysis on its feasibility. Having a finance member involved in the team from the beginning will help the engineers to create an affordable product in the first place, saving time and resources. Teams can be very productive because involving people with different talents provides teams with increased opportunities to work more efficiently.
- 10. Comparing Work Groups and Work Teams
- 11. Four Types of Teams
- 12. Problem-Solving Teams • Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. • Share ideas or offer suggestions on how work processes and methods can be improved • Rarely given authority
- 13. Self-Managed Work Teams • Typically 10-15 employees • Team takes on supervisory responsibilities in addition to job tasks • Select and evaluate members • Effectiveness is situational dependent
- 14. Cross-Functional Teams • Members from diverse areas within and between organizations • Exchange information • Develop new ideas and solve problems • Coordinate complex projects • Development may be time-consuming due to complexity and diversity • Task forces • Committees
- 15. Virtual Teams • Computer technology ties physically dispersed members together to achieve a common goal • Differentiating factors from other teams Absence of para-verbal and non-verbal cues Limited social context Ability to overcome time and space constraints
- 16. Key Components of Effective Teams
- 17. Context • Presence of adequate resources • Effective leadership • Climate of trust • Performance evaluation and reward system that reflects team contributions
- 18. Composition • Abilities of members • Personality • Allocating roles • Diversity • Size of teams • Member flexibility • Member preferences
- 19. Process • Member commitment to a common purpose • Establishment of specific team goals • Team efficacy • Managed level of conflict • Minimizing social loafing
- 20. Shaping Team Players • Selection – in addition to technical skills, managers must select employees who have the interpersonal skills to be team players • Training – workshops on problem-solving, communications, negotiation, conflict- management and coaching skills help build team members • Rewards – rework to encourage cooperative efforts rather than competitive ones
- 21. Is a Team the Answer? • Questions to consider when determining if work is better done by a team: Can the work be done better by more than one person? Does the work create a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals? Are the members of the group interdependent?
- 22. Implications for Managers • Common characteristics of effective teams: Individuals with technical and interpersonal skills Have 10 or fewer members with diverse backgrounds Members fill roles but are flexible and prefer to be part of a group Members are committed to a common purpose
- 23. Summary 1. Explained the growing popularity of teams in organizations 2. Contrasted teams with groups 3. Identified four types of teams 4. Specified the characteristics of effective teams 5. Explained how organizations can create team players
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