Technical communication by Ms- Shruti

Communication is a process of sharing or
exchanging information or ideas b/w two
or more persons or entities.
Communication process are sign mediated
interactions between at least two agents
who share a repertoire of signs and
semiotic rules.

“Communication is the process of passing
information and understanding from one
person to another”.
Keith Devis
“Communication is any behaviour that
results in an exchange of meaning”.
The American Management Association

Complex Organization
Technological Advancement
Information Management and
Management Information System
Stakeholder Relationship Management

Technical communication is a means to
convey scientific, engineering, or
other technical information. Individuals in
a variety of contexts and with varied
professional credentials engage
in technical communication.

 Technical communication is a broad field and
includes any form of communication that exhibits
one or more of the following characteristics:
 Communicating about technical or specialized
topics, such as computer applications, medical
procedures, or environmental regulations.
 Communicating by using technology, such as web
pages, help files, or social media sites.
 Providing instructions about how to do something,
regardless of how technical the task is or even if
technology is used to create or distribute that
communication.

Cont..
The following examples illustrate the value of the
products technical communicators produce or the
services they provide.
1.Software instructions help users be more successful on
their own, improving how easily those products gain
acceptance into the marketplace and reducing costs to
support them.
2.Medical instructions help patients and care-providers
manage a patient’s treatment, improving the health of the
patient while reducing costs and risks associated with
incorrect care.

 Functional specifications and proposals help one group of
technical experts communicate effectively with other technical
experts, speeding up development cycles, reducing rework
caused by misunderstandings, and eliminating risks associated
with miscommunication.
 Training programs provide people with new or improved skills,
making them more employable and their organizations and
products more efficient and safe.
 Well-designed websites make it easier for users to find
information, increasing user traffic to and satisfaction with
those websites.
 Technical illustrations clarify steps or identify the parts of a
product, letting users focus on getting their task done quickly
or more accurately.
 Usability studies uncover problems with how products present
themselves to users, helping those products become more user
friendly.

Audience
Objective language
Format
Style
Visual Aids

Technical communication by Ms- Shruti

Artificiality in language
Restrictions in language
Abstractness in language
Arbitrariness in language
Creativity in language
Repetitiveness in language

TECHNICAL WRITING GENERAL WRITING
 All professional, scientific
and specialist
documents,drafts,reports,lett
ers,paper, thesis
 Familiar, simple, clear and
precise and of everlasting
value.
 Acquired through practice
 Literary(poetry,prose,newsp
aper) and other types of
writing
 Poetic,rhetorical or elegant
and carries stamp of
individuality.
 Creative and innovative with
an inborn talent.

Technical communication by Ms- Shruti

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