The science of communicating science Xavier Kirchner FCRI – IMAE Program, Director June 2008 art Jaume Vilalta TVC – QuèQuiCom Program , Director
Showing our cards The three simple messages Not appearing in the press  should not be an option for a scientist Journalist play their part  but they play on the scientists’ side TV has its own rules You may as well follow them 3 2 1
Why are we here? Scientists – journalists  a love-hate story What is our role in the game? What are we looking for?
The hate story Why is there a gap between  “news generators” and “news broadcasters”?
Scientist? We have very little social presence Trivialities and banalities  are news,  why aren’t really important things? Journalists have no idea about science …  they don’t really make the effort  to understand our explanations  and they usually make mistakes
Journalists? We get worried about audience …  … who cares about science and scientists? In any case, when something really important happens, we publish it Small achievements are not news items They are always late when reporting news It is too complicated …  … let’s leave it for the specialized press
…  the world from the other angle There are architects, doctors and lawyers  who are “media stars”; Being  in science is really important but why aren’t there any media scientists? Scientists are difficult to get, they are always “too busy” to talk to journalists
Love story (of convenience) Two players that need each other?
The interdependence diagram (cynical view) Science Media Research $ Audience Advertising $ Votes Politicians (Society,   Decision makers, …) ? This is what we are talking about
Media is us (today) Science is our future
Surviving and evolving is a matter  of adapting Have scientists and scientific institutions adapted to the Information Society?
Why?  (adapt – to appear in the media) To get known, to get recognition To get more money To be able to defend ourselves … … to be able to attack others To “pay tax” and be able to keep working To give back to society …  helping to make it more intelligent  and more perceptive Somebody (a boss) asked me to do it … ?
How?  (to adapt) A matter of understanding US "Gnothi seauton“ (Know yourself – Socrates) S trengths W eaknesses Objectives: What to explain? Why? THE OTHER Know the context O pportunities T hreats Know the rules Riding a bicycle is not the same as riding a horse ?
Knowing the rules What do journalists need? To fill a newscast or a program To do it cheaply and quickly To give the news and get attention Not to be left behind To be able to repeat what others say To get celebrities or charismatic characters  who communicate well
Knowing the rules Is what I did a piece of news? A piece of news is … …  a novel breach in the order of things susceptible to becoming  a reference point for a community News   “new” News   change “ permanent” & important Target context
“ ...reference point  for a community” Clearly define the  target community  … … and do not lose focus The wider the community, the larger the step If the step is large enough it is understandable If it is not understandable it is not large enough The shorter “the distance”,  the larger the impact and the significance
Could what I did / have done / do  be a piece of news? Don’t let the lack of communication skills spoil a good news item Scientists are and may be shown as interesting people There is life beyond the news reports … …  but it needs  a context  Not everything  scientists do  is a piece of news … …  but … …  most of the things that scientists achieve  have a great impact  on people’s lives … ! It's a matter of communication
Moving on Zooming into the 3Ws:  What ,  HoW  and  Who
What New Close Subject Character Unique ? Or it could  be shown like that  It's a matter of communication
How Sex, lies & videotapes Conflict    Situation Dialectics – Disagreement – Fight Protagonist – Antagonist  Discovery    Process Exploring with new eyes Participation ? Envelope Story Boost Two ways  of engaging the audience It's a matter of communication
Who Two ways to get attention You are the news You are the character If you are the character  you have the right  to generate news “per se” ?
A character who wants to communicate, does communicate Branding It's a matter of communication
Rivalries reinforce characters Differences generate interest It's a matter of communication
You can be respected  even if you talk about complex subjects
The power of overcoming difficulties  Personal testimonies  endorse messages and  get attention
People identifies with challengers either “anonymous” …
People identifies with challengers …  or with a well known name
The power of love A powerful Who can help any What&HoW
Facts are from Mars  (or even Saturn) ,  people are from Venus COLD FACTS  could be boring (and/or tough) Specially if they are slow or difficult to visualize WARM PEOPLE  are always interesting Don’t commit  the sin of modesty, … get out of the closet, … but with something to say * Much better if you are the news It's a matter of communication
Good casting Key factor for success Not the wisest, not the savviest …   The best communicator Bosses can do well, … OR NOT Being engaged with the subject     passion helps to transmit love When you are the character   you have to perform
You know how to whistle, don’t you? Just put your lips together - and blow  You are the character    you have to perform Get out of the lab, out of the office Make pictures Use your hands Use what you have on hand Film what you do and film yourself Make mock-ups / do experiments Don’t be shy … a “second take” is always an option
Passion for communicating Enter the heart to get into the brain Be honest, be sincere, be yourself Forget stereotypes, forget patterns Don’t imitate 
A scientist who communicates is not doing science Communication strategies go first Avoid “Pangea’s syndrome”  Lose your fear of making a fool of yourself  Simplifying does not mean devaluing
Love & Communication takes two Messages: Focused, clear and loud News    target audience Audience    people People    “level” What is the “right level”? Very intelligent 13 year-old student How science impacts  his/her life  and his/her community? #
How to ride a horse Getting adapted to TV Some recipes for success
Knowing “the other” - 1 TV dumb box & magic lantern A picture is worth a thousand words. (some of them not intentionally) …  but very few ideas  Communicating Science   select & renounce  It's a matter of  … TV
Knowing “the other” - 2 One team, one success Participating in a TV program means becoming a member of a team Accept sharing your experience  with the other team members knowledge A common objective: to succeed Your success is their success Their success is your success Journalists play on your side
A concept is a concept, is a concept Tangible Human scale Sizable in € Intangible Too big, too little “ Invisible” Hidden Abstract Actions Using words  (and drawings, and analogies, but they are useless without words).  Metaphors, analogies From real situations    to general concepts Never the opposite It's a matter of  … TV
One idea per program Keeping focus    holding attention What matters is the result not the way not the method Transmitting knowledge  is not building knowledge The path is full of traps, don’t fall into them experimental processes Amusing anecdotes… KEEP FOCUSED ! 1 
From phenomena to explanations Don’t start by building the roof  first Start near the ground, telling stories … Don’t start formulating prouncements  Always go  from the example to the concept from what is particular to what is general
You do not paint the final picture Putting the puzzle together is somebody else’s role Somebody will have to summarize,    it will be better if you do it   or better if you help with it Make the editor’s job easier  and your time & effort useful: speak clearly  don’t use subordinates don’t use long sentences  don’t use too technical words … … or explain them 
Working with journalists Journalists are human too…
Your team to get to “your fans” With  a little help from your friends: Professionals  who help you  to communicate well
Circuit road blocks Bad communication between scientists and their press office no communication at all delays The press office blocks direct communication  between scientist and journalists Scientist do not dedicate enough time
Preparing the work of the team Anticipate the news Allow the journalists to follow the process Document the steps Get permission and image rights Prepare a clear and understandable dossier
…  and then,  the audience opens the oven …
We have success when the audience  is able to explain   what they have seen  to their neighbors and friends “ There is nothing true that cannot be explained in simple words” Cristian Ruiz i Altaba
Thank you! Now let’s talk Jaume Vilalta <jvilalta.b@tv3.cat> Xavier Kirchner <xavier@kirchner.cat>
Backup slides
“ a novel breach of the order of things ” Alteration in the “status quo” of the community The more novel and unexpected … … the more impacting / striking / effective Accidents are sudden,  progress is slow and sometimes predictable After 15
“ ...reference point  for a community ” What has  impact  on people’s lives … …  in material, emotional  or intellectual aspects …  or What has  significance  … …  helps to better understand  the world in which we live After 16
Some road blocks on the way … “ Science” as a subject has not yet a slot  on the daily media programming on a permanent basis There is no local “scientific star system” Nobody to follow and imitate After 17
One idea per program Keeping focus    keeping attention A single engine:  one powerful and meaningful story To widen the angle    risk of loosing focus Sub-stories MUST be in line  and to reinforce the main idea 1 After 38
Communicate science doesn’t mean  to follow the Scientific Method What matters is the result not the way not the method Transmitting knowledge  is not building knowledge The way is plenty of traps, don’t fall in them experimental processes funny side phenomena … KEEP FOCUSED ! 1  After 33
The information circuit One of Dante’s circles? * *  2 golden  rules Be polite Understand each other’s job After 43 Press office 1rst filter & “sale” Journalist Synthesizes, verifies, ... Journalist Negotiates with  TV managers Audience interprets Scientist  Generator

The art of communicating science

  • 1.
    The science ofcommunicating science Xavier Kirchner FCRI – IMAE Program, Director June 2008 art Jaume Vilalta TVC – QuèQuiCom Program , Director
  • 2.
    Showing our cardsThe three simple messages Not appearing in the press should not be an option for a scientist Journalist play their part but they play on the scientists’ side TV has its own rules You may as well follow them 3 2 1
  • 3.
    Why are wehere? Scientists – journalists a love-hate story What is our role in the game? What are we looking for?
  • 4.
    The hate storyWhy is there a gap between “news generators” and “news broadcasters”?
  • 5.
    Scientist? We havevery little social presence Trivialities and banalities are news, why aren’t really important things? Journalists have no idea about science … they don’t really make the effort to understand our explanations and they usually make mistakes
  • 6.
    Journalists? We getworried about audience … … who cares about science and scientists? In any case, when something really important happens, we publish it Small achievements are not news items They are always late when reporting news It is too complicated … … let’s leave it for the specialized press
  • 7.
    … theworld from the other angle There are architects, doctors and lawyers who are “media stars”; Being in science is really important but why aren’t there any media scientists? Scientists are difficult to get, they are always “too busy” to talk to journalists
  • 8.
    Love story (ofconvenience) Two players that need each other?
  • 9.
    The interdependence diagram(cynical view) Science Media Research $ Audience Advertising $ Votes Politicians (Society, Decision makers, …) ? This is what we are talking about
  • 10.
    Media is us(today) Science is our future
  • 11.
    Surviving and evolvingis a matter of adapting Have scientists and scientific institutions adapted to the Information Society?
  • 12.
    Why? (adapt– to appear in the media) To get known, to get recognition To get more money To be able to defend ourselves … … to be able to attack others To “pay tax” and be able to keep working To give back to society … helping to make it more intelligent and more perceptive Somebody (a boss) asked me to do it … ?
  • 13.
    How? (toadapt) A matter of understanding US &quot;Gnothi seauton“ (Know yourself – Socrates) S trengths W eaknesses Objectives: What to explain? Why? THE OTHER Know the context O pportunities T hreats Know the rules Riding a bicycle is not the same as riding a horse ?
  • 14.
    Knowing the rulesWhat do journalists need? To fill a newscast or a program To do it cheaply and quickly To give the news and get attention Not to be left behind To be able to repeat what others say To get celebrities or charismatic characters who communicate well
  • 15.
    Knowing the rulesIs what I did a piece of news? A piece of news is … … a novel breach in the order of things susceptible to becoming a reference point for a community News  “new” News  change “ permanent” & important Target context
  • 16.
    “ ...reference point for a community” Clearly define the target community … … and do not lose focus The wider the community, the larger the step If the step is large enough it is understandable If it is not understandable it is not large enough The shorter “the distance”, the larger the impact and the significance
  • 17.
    Could what Idid / have done / do be a piece of news? Don’t let the lack of communication skills spoil a good news item Scientists are and may be shown as interesting people There is life beyond the news reports … … but it needs a context Not everything scientists do is a piece of news … … but … … most of the things that scientists achieve have a great impact on people’s lives … ! It's a matter of communication
  • 18.
    Moving on Zoominginto the 3Ws: What , HoW and Who
  • 19.
    What New CloseSubject Character Unique ? Or it could be shown like that It's a matter of communication
  • 20.
    How Sex, lies& videotapes Conflict  Situation Dialectics – Disagreement – Fight Protagonist – Antagonist Discovery  Process Exploring with new eyes Participation ? Envelope Story Boost Two ways of engaging the audience It's a matter of communication
  • 21.
    Who Two waysto get attention You are the news You are the character If you are the character you have the right to generate news “per se” ?
  • 22.
    A character whowants to communicate, does communicate Branding It's a matter of communication
  • 23.
    Rivalries reinforce charactersDifferences generate interest It's a matter of communication
  • 24.
    You can berespected even if you talk about complex subjects
  • 25.
    The power ofovercoming difficulties Personal testimonies endorse messages and get attention
  • 26.
    People identifies withchallengers either “anonymous” …
  • 27.
    People identifies withchallengers … or with a well known name
  • 28.
    The power oflove A powerful Who can help any What&HoW
  • 29.
    Facts are fromMars (or even Saturn) , people are from Venus COLD FACTS could be boring (and/or tough) Specially if they are slow or difficult to visualize WARM PEOPLE are always interesting Don’t commit the sin of modesty, … get out of the closet, … but with something to say * Much better if you are the news It's a matter of communication
  • 30.
    Good casting Keyfactor for success Not the wisest, not the savviest …  The best communicator Bosses can do well, … OR NOT Being engaged with the subject  passion helps to transmit love When you are the character  you have to perform
  • 31.
    You know howto whistle, don’t you? Just put your lips together - and blow You are the character  you have to perform Get out of the lab, out of the office Make pictures Use your hands Use what you have on hand Film what you do and film yourself Make mock-ups / do experiments Don’t be shy … a “second take” is always an option
  • 32.
    Passion for communicatingEnter the heart to get into the brain Be honest, be sincere, be yourself Forget stereotypes, forget patterns Don’t imitate 
  • 33.
    A scientist whocommunicates is not doing science Communication strategies go first Avoid “Pangea’s syndrome” Lose your fear of making a fool of yourself Simplifying does not mean devaluing
  • 34.
    Love & Communicationtakes two Messages: Focused, clear and loud News  target audience Audience  people People  “level” What is the “right level”? Very intelligent 13 year-old student How science impacts his/her life and his/her community? #
  • 35.
    How to ridea horse Getting adapted to TV Some recipes for success
  • 36.
    Knowing “the other”- 1 TV dumb box & magic lantern A picture is worth a thousand words. (some of them not intentionally) … but very few ideas  Communicating Science  select & renounce  It's a matter of … TV
  • 37.
    Knowing “the other”- 2 One team, one success Participating in a TV program means becoming a member of a team Accept sharing your experience with the other team members knowledge A common objective: to succeed Your success is their success Their success is your success Journalists play on your side
  • 38.
    A concept isa concept, is a concept Tangible Human scale Sizable in € Intangible Too big, too little “ Invisible” Hidden Abstract Actions Using words (and drawings, and analogies, but they are useless without words). Metaphors, analogies From real situations  to general concepts Never the opposite It's a matter of … TV
  • 39.
    One idea perprogram Keeping focus  holding attention What matters is the result not the way not the method Transmitting knowledge is not building knowledge The path is full of traps, don’t fall into them experimental processes Amusing anecdotes… KEEP FOCUSED ! 1 
  • 40.
    From phenomena toexplanations Don’t start by building the roof first Start near the ground, telling stories … Don’t start formulating prouncements Always go from the example to the concept from what is particular to what is general
  • 41.
    You do notpaint the final picture Putting the puzzle together is somebody else’s role Somebody will have to summarize,  it will be better if you do it  or better if you help with it Make the editor’s job easier and your time & effort useful: speak clearly don’t use subordinates don’t use long sentences don’t use too technical words … … or explain them 
  • 42.
    Working with journalistsJournalists are human too…
  • 43.
    Your team toget to “your fans” With a little help from your friends: Professionals who help you to communicate well
  • 44.
    Circuit road blocksBad communication between scientists and their press office no communication at all delays The press office blocks direct communication between scientist and journalists Scientist do not dedicate enough time
  • 45.
    Preparing the workof the team Anticipate the news Allow the journalists to follow the process Document the steps Get permission and image rights Prepare a clear and understandable dossier
  • 46.
    … andthen, the audience opens the oven …
  • 47.
    We have successwhen the audience is able to explain what they have seen to their neighbors and friends “ There is nothing true that cannot be explained in simple words” Cristian Ruiz i Altaba
  • 48.
    Thank you! Nowlet’s talk Jaume Vilalta <[email protected]> Xavier Kirchner <[email protected]>
  • 49.
  • 50.
    “ a novelbreach of the order of things ” Alteration in the “status quo” of the community The more novel and unexpected … … the more impacting / striking / effective Accidents are sudden, progress is slow and sometimes predictable After 15
  • 51.
    “ ...reference point for a community ” What has impact on people’s lives … … in material, emotional or intellectual aspects … or What has significance … … helps to better understand the world in which we live After 16
  • 52.
    Some road blockson the way … “ Science” as a subject has not yet a slot on the daily media programming on a permanent basis There is no local “scientific star system” Nobody to follow and imitate After 17
  • 53.
    One idea perprogram Keeping focus  keeping attention A single engine: one powerful and meaningful story To widen the angle  risk of loosing focus Sub-stories MUST be in line and to reinforce the main idea 1 After 38
  • 54.
    Communicate science doesn’tmean to follow the Scientific Method What matters is the result not the way not the method Transmitting knowledge is not building knowledge The way is plenty of traps, don’t fall in them experimental processes funny side phenomena … KEEP FOCUSED ! 1  After 33
  • 55.
    The information circuitOne of Dante’s circles? * * 2 golden rules Be polite Understand each other’s job After 43 Press office 1rst filter & “sale” Journalist Synthesizes, verifies, ... Journalist Negotiates with TV managers Audience interprets Scientist Generator