The Salesforce Advantage document discusses the origins and philosophy of Salesforce. It began with a founding question of making enterprise technology as easy to use as shopping on Amazon. The original business plan envisioned allowing any company to easily manage their entire salesforce in the cloud without installing new software. While Salesforce has grown significantly, the core principles of an easy to use cloud platform remain the same. The document outlines Salesforce's competitive advantages including being a trusted multi-tenant cloud with an open ecosystem, complete CRM functionality, and a scalable metadata-driven platform that allows for fast customization and app development.
“Why can’t enterprisetechnology
be as easy as buying a book
on Amazon.com?”
A Founding Question
5.
The Original BusinessPlan
“The world is
changing. The
internet changes
everything. It’s
rapidly becoming the
dominant
distribution vehicle
for all types of
software.”
“Corporations no
longer have to create,
maintain, or operate
an application
computer, or network
to stay competitive in
the global marketplace.
Soon, anyone will be
able to buy per-user,
per-month enterprise
applications over the
Internet.”
“The end result is a website where an entire salesforce can be managed
easily, and without installing new software, computers, or people.
Instant, global, convenient salesforce automation now.”
6.
We Have Grown:More People, More Clouds, More Complexity
But the basics remain the same!
7.
4th year ina row!2011 • 2012 • 2013 • 2014
#1 most admired
in software
#7 best company
to work for
World’s #1 CRM company
World’s most admired software company
World’s most innovative company
We’ve Seen These Slides Before…
But Why? How? Who are we really?
9.
APIs
Flexible, Scalable, MetadataPlatform
Workflow
Data &
Objects
IdentityAnalyticsCollaborationMobile UI
2,700+ Partner Apps
Largest Enterprise Ecosystem
Cloud
Mobile
Social
Data Science
Trusted Multitenant Cloud
Fast App Dev & Customization
Understanding the ‘How’ is Fundamental
Customers Need (and Want!) to Know the Power of the Platform
AnalyticsCommunityMarketingServiceSales AppsComplete CRM
10.
What is OurSecret Sauce?
Metadata-
driven
Multi-tenant
Architecture
The technology willchange.
The customers’ aspirations will change.
The technology should enable this change.
ALWAYS REMEMBER
=
Technology is frictionless.
Customers can focus on their core business & differentiation.
Trusted Cloud: Transparencyand trust in everything we do.
8 Core Principles That Drive Our Innovation
The Salesforce Advantage
Cloud Leader: Pioneers, evangelists and catalyst for change.
Multi-tenant: Build to the Gold Standard, but democratize innovation.
Open Ecosystem: Extend solutions with apps for just about any business need.
Complete CRM: Customer at the center of all Clouds drives richer engagement.
Scalable, Metadata-driven platform: Three upgrades per year never break customizations.
Fast App Dev & Customization: Clicks-not-code allow anyone to build apps.
Customer Success: We are completely invested in our customers’ success.
Dreamforce Advantage seminarPartner Zone
September 16 @ 11:00 to 11:40am
Park Central Hotel, Stanford
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Advantage “self paced” training course “coming soon”