Top tips for how tech can help with hearing loss
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The document summarizes a webinar hosted by AbilityNet on how technology can help with hearing loss. It introduces the speakers and AbilityNet, discusses polls taken during the webinar, and provides tips on assistive technologies and how hospitals can better communicate with deaf or hard of hearing patients. The webinar covered apps and tools to help with exhaustion from hearing loss, advice for older adults with untreated hearing loss, and how AbilityNet can provide free technology support.
Top tips for how tech can help with hearing loss
- 1. Top tips for how tech can help with hearing loss – December 2022 Top tips for how tech can help with hearing loss Matthew Johnston, Thoughtworks James Watson-O’Neill, SignHealth Iain Wilson, AbilityNet Stuart Goldberg, AbilityNet Annie Mannion, AbilityNet (host) 6 December 2022
- 2. Top tips for how tech can help with hearing loss – December 2022 Welcome • BSL translation – Rachel Roberts. Slide panel to increase size (desktop/laptop) • Live captions during the online event – toggle on/off • Slides, a transcript and recording will be made available • Please use the Q&A window to ask questions • Chat function is disabled • Feedback form to ask any follow up questions post-event
- 3. Top tips for how tech can help with hearing loss – December 2022 Who are we? AbilityNet supports people of any age, living with any disability or impairment to use technology to achieve their goals at home, at work and in education.
- 4. Top tips for how tech can help with hearing loss – December 2022 Today's speakers • Matthew Johnston, Global Head of Disability Inclusion, Thoughtworks technology consultancy • James Watson-O’Neill, CEO SignHealth charity • Iain Wilson, AbilityNet Tech Volunteer coordinator • Stuart Goldberg, AbilityNet Tech Volunteer coordinator
- 5. Top tips for how tech can help with hearing loss – December 2022 Poll 1: Do you currently experience some level of hearing loss? • Yes, I am d/Deaf • Yes, I have severe hearing loss • Yes, I have some hearing loss • No
- 6. Top tips for how tech can help with hearing loss – December 2022 How AbilityNet tech volunteers can help Iain Wilson, AbilityNet Stuart Goldberg, AbilityNet
- 7. Top tips for how tech can help with hearing loss – December 2022 Join our Tech volunteers! www.abilitynet.org.uk/ volunteers “I get lots of support from AbilityNet staff, and from the excellent website. I always feel valued when I'm working and never feel judged when I'm not.” - AbilityNet Tech Volunteer “Welcoming, supportive environment. Excellent training. Totally rewarding!” - AbilityNet Tech Volunteer
- 8. Top tips for how tech can help with hearing loss – December 2022 Panel discussion
- 9. Top tips for how tech can help with hearing loss – December 2022 Q1. • "Hearing loss makes me exhausted” is a common comment we’ve learned – guessing, filling in the blanks, following conversations with missing words. • What apps or assistive technologies can you suggest that could help?
- 10. Top tips for how tech can help with hearing loss – December 2022 Q2. • In the UK, more than 40% of people over 50 years old have hearing loss, rising to more than 70% of people over the age of 70. But, some people may not want to admit they have trouble hearing, despite the risks this may pose - eg, dangers of not hearing doorbells, alarms, understanding medical information correctly. Can you provide some suggestions about what advice and tech might help?
- 11. Top tips for how tech can help with hearing loss – December 2022 Q3. • One of our focuses at AbilityNet in 2023 will be how the NHS can be more accessible. With this in mind, can you suggest how hospital staff/GPs etc can use tech to communicate with patients who are deaf, or who have hearing loss?
- 12. Top tips for how tech can help with hearing loss – December 2022 Poll 2: Do you use digital tools / apps / assistive tech to help with your hearing loss or if you are d/Deaf? • Yes, regularly • Yes, sometimes • Not often - I am not very confident in using them • Not often - I find them uncomfortable • No, I need help to make a start • No, but I am encouraged to now after today’s tips
- 13. Top tips for how tech can help with hearing loss – December 2022 Open Q&A Please use the Q&A window, not the chat window Slides, transcripts and a recording of this online event will be made available
- 14. Top tips for how tech can help with hearing loss – December 2022 Free IT Support at Home and online • Factsheets, webinars available: abilitynet.org.uk • Helpline: 0800 048 7642 – 9am to 5pm, Monday to Friday • Free tech support for disabled and older people: www.abilitynet.org.uk/at-home • 300 tech volunteers who can solve IT issues either remotely or in person
- 15. Top tips for how tech can help with hearing loss – December 2022 Accessibility and inclusion training courses • FREE Introduction to Accessibility: Thursday 19 January • FREE: How to build a disability inclusive workplace: Wednesday 25 January • Save 10% on 2023 training courses: discount code AbilityNetWebinar10 • Book now: www.abilitynet.org.uk/training
- 16. Top tips for how tech can help with hearing loss – December 2022 Keep in touch • AbilityNet newsletter: abilitynet.org.uk/newsletter • Accessibility services: abilitynet.org.uk/accessibility • Next free webinars: abilitynet.org.uk/webinars • Coming up on Tuesday 13 December: Accessibility Insights with David Padmore and Matt Simpson of ITV