Transformation of library and information science: Resources, services and products

Transformation of Library and Information
Science: Resources, Services and Products
Nabi Hasan, Ph.D., PDF
Librarian & Head, Central Library
Indian Institute of Technology Delhi
Email: hasan@library.iitd.ac.in

Agenda
 Traditional vs. Modern Library Services
 Role of Librarian: Traditional vs. in eEnvironment
 New generation library tools and technologies
 Emerging and Innovative Library Resources, Service and Products
 Upgrading Professional competencies
 Is there a need of Libraries and Librarians in the current digital era?
 Summing up

Libraries are facing change due to impact of
ICTs on information needs of library users,
information sources and technology

Traditional Libraries
 Manual Form of Catalogue/ Computerized but no OPAC
 Searching the Book/Journal is difficult, limited search options
 Difficult to know the status of issued out books
 Data Searching is difficult, One Reader at a time
 Hard copies for Reading- difficult to consult, etc.
Modern Libraries
 WebOPAC/Personalized OPAC
 Searching the Books/Journals is easy, by author, any keyword
 Status of Books/ Journals/Members is on-line available
 To visit the Library only when the documents are physically required
 Data Searching on Internet, any number of databases, any number of users, any number of keywords/ combinations
possible
 On-line Journals, eBooks and eTheses- Easy to access and Download with Remote Login facility
 Smart Library Facilities like Web 2.0/Library 2.0/Web 3.0/Library 3.0
 Virtual/Digital Reference Service, etc.
Traditional vs. Modern Libraries

Challenges of the Digital Age for Librarians
 Changing patron needs and changing information environment
 Computers/Web/Google etc. that is trying to replace Reference Librarians
 Transition from Print to Digital (eJournals, eBooks, IRs)
 How to develop and maintain technological infrastructure and digital collections
 How to develop human resources with different skill sets for maintaining the new
system
 How to cope with increasing financial constraints
 Changes takes place from Forms to Formats, Delivery systems, etc.
 Change is inevitable

New Roles – New Designations
 Librarian with extended out of box responsibilities
 Information Manager
 Information adviser/instructor
 System & Networking Manager
 Information Broker for both print & electronic media
 Change Agent, i.e. Technology Application leader
 Facilitator
 Educator
 Innovator/ Website designer/ Manager
 Database Manager
 Collaborator
 Policy maker
 Business Manager
 Image maker
 Knowledge Manager
 Manager (Marketing)
 Subject Specialist, etc.

Updated Librarian…..
Assist in Decision
making on access
to content
Assisting
researchers with
discovering and
accessing content
Promoting use of
content in the
institution
Reporting on
Usage of content
Assessing
Research produced
by institution
Assisting authors
with submitting
papers for
publication
Cataloguing and
processing meta
data
Assisting authors
with applying for
grants
Innovative Use of
technology to
support learning
Scientometric
research to meet
institutional needs
Role as an auditee
Act as a liaison
between Institute
and researcher

Emerging and Innovative Library
Resources, Service and Products

Emerging and Innovative Library Resources,
Service and Products…
 Instant Messaging (IM)
 RSS Feeds
 Streaming Media
 Podcasting
 Vodcasting
 SMS Enquiry Service
 Blogs
 Wikis
 Social Networking
 Tagging
 Social Bookmarking Services
 Mashups
 Ajax (Asynchronous JavaScript and XML)
 Application Programming Interface (API)
 Support to Open Access Movement
 Help in Ranking, Accreditation

 Federated Search and Discovery Tools
 Implementation of 'Six Sigma' for Enhancing Service Qualities
 Institutional Repository
 Library Website/Library Portal
 Library Tool Bars
 Author Workshops
 Personalize Library OPAC
 Remote Login facility to the users
 Users' Meet
 Users' Speak
 Cloud computing
 Online chat/Ask the Librarian
 Online Form
 Webcast
 Web conferencing
 Web Directory
 Subject Gateways
 Geo Tagging
Service and Products…

Service and Products
 Mobile based Library Services (WhatsApp, Quick Response (QR) codes, etc.)
 Library Apps
 Library Security Systems: RFID, Smartcard, Biometrics, Face Recognition
 Content Management Systems: Drupal, Joomla, etc.
 Open textbooks and open educational resources
 Food and books at the same place
 Augmented Reality (AR) tools
 The third space (or third place)
 3D Printing and games and gaming
 Artificial Intelligence (AI)
 Virtual Reality (VR)

Personalized Library OPAC
OPAC can provide room for user participation by providing the opportunity to rank the library resources,
comment or write a review

Users' Meet and Users' Speak
 Library can provide a space in its premises to its
community of users' to organize discussions,
meetings, book talks and other events.
 Online as well as the physical library users can
interact with each other.
 Library can also provide a space for the users' to
share their views in the Library Newsletter or Blog
 Personal Meeting with the Librarian or Open
Discussion

Cloud Computing Technology in Libraries
 Data Centre Cloud infrastructure may be considered
for hosting
 Library housekeeping operations and Digital Library
are main two areas could be hosted on clouds
 Large union catalogs can also be defined as cloud
applications
 This will help avoid frequent Server Disconnections,
Power and HR

Home Page of a Modern Library…

Subject Repository
ETDs
National Digital Repository
IRs in India...

Transformation of library and information science: Resources, services and products

 Promotions of different library activities, services and products in general
 Resource generation for its users, increasing the services and products
 It helps in content management tasks
 Digitisation of newspapers and correction of OCR errors
 Tagging of photos on Flickr, etc.
 Rating and contribution of user reviews of books
 Frequently asked questions
 Comments and suggestions
 Collaborative Cataloguing
 Building new virtual communities and user groups
 Utilising the knowledge, expertise and interest of the community
 Adding value to data (e.g. by addition of comments, tags, ratings, reviews)
 Making data discoverable in different ways for a more diverse audience (e.g. by tagging)
 Gaining first-hand insight on user desires and the answers to difficult questions by asking and then
listening to the crowd
 Demonstrating the value and relevance of the library in the community by the high level of public
involvement
Uses of Crowdsourcing in LICs…

Crowdsourcing and Crowdfunding with Special
Reference to AMU Central Library…

Role of Librarians/Library Staffs for ETDs
Programme
Library professionals can play a key role in managing the workflow of
ETD submission and may support the researchers and supervisors
 As a plagiarism detector and Guide
 As a polices maker
 As a ETD repository Administrator/Manager
 As a University Coordinator, Shodhganga & Sodhgangotri Projects, etc.
 As a Trainer/Training organiser, etc.

WebOPAC Based Access to Theses and Other
Resources
Pdf of extended abstract

Inter Library Loan (ILL) and Resource Sharing
Facility

Patron/Smart cards
These cards can also be used as institute ID card, for paying fees, fines, printing or other fee-based
services; for gaining Internet access; for photocopying and more
IIT Delhi vs. Cornell, USA

Security and Surveillance
Thermal Imaging People Counter
Security System Gates CCTV Surveillance
Security and Surveillance at IITD Central Library

Self Service Systems- Self Checkout
RFID based Staff
Workstation, Self
Check-in/out Kiosk and
Book Drop Box at IITD
Central Library

KrishiKosh–Centralized Resource Sharing

Book ATMs
http://money.cnn.com/magazines/fsb/fsb_archive/2006/12/01/8395114/index.htm
http://www.newsgd.com/news/guangdong1/content/2009-09/15/content_5794176.htm
Book dispenser machine in Dongguan
(www.lias.nccu.edu.tw)

Integrated Robotic circulation system & Smart
Library System
Robots for circulation, integrated with the RFID system
Use of Smart shelves, Smart accessioning, Sorters, Dispensers, Conveyer belts
Examples: Mansueto Library, University of Chicago; Valparaiso University, Indiana; Colgate University,
Hamilton, NY; USA, etc.
Video/Details at: http://singularityhub.com/2011/05/24/robots-not-humans-retrieve-your-books-at-81-million-
library-of-the-future-video/

CAS & SDI Services
CAS, SDI and other Alert services through its web interface like Recent
additions in the Books, Theses, Journals or Hindi collections
eNewsclipping, eMagazine Clipping, eNewsletter
Alerts to the concerned faculty members for the recommended books on acquisition
SMS Alert Services
Open Source Links, etc.

Important Sites for Increasing Visibility
and Public Perception
https://www.researchgate.net/
https://www.academia.edu/ https://scholar.google.co.in/
https://orcid.org/
https://swayam.gov.in/
https://www.slideshare.net/
http://epgp.inflibnet.ac.in/
https://vidwan.inflibnet.ac.in/
https://in.linkedin.com/
http://www.iitd.ac.in

Librarian Alerts
Subscribe to our Librarian Alerts mailing list and stay up to date
with product information, serials updates, and other areas of interest to the
library community.

Web Client for Housekeeping operations

Cooperative Cataloging – eGRANTH/OCLC
Connexion

Library Orientation/Workshop Room

Rest-Relax Corner in the Library &
Discussion Space
Cornell, USA Manila, Philippines American Center Delhi

 Separate reading room including cubicles for individual listening
 Books in Braille script
 Talking Books from NIVH Dehradun
 NIVH Extension Counter for Braille stationery
 Documents & Devices in electronic format such as Audio
Books/TFT/AnglePro/Refreshable Braille Display Units
 Recording of Talking Books in non-OCR languages
 Conversion of normal data in Braille Script
 Internet facilities under Jaws for Windows
Services to the Differently Abled

River Ganga Repository
(Opened May 17, 2016)

Searcher’s Frustration…
“I don’t want
to search…. I
just want to
find!”
“Just give me
the Answer….
And make sure
it’s right!”

Resource Discovery Tools
Commercial examples of discovery interfaces include
Ex Libris® Primo®
of ProQuest
Ex Libris® Primo®
of EBSCO
BiblioCore
of BiblioCommons
ProQuest® AquaBrowser® Library
of ProQuest
Innovative Interfaces Encore
of INNOVATIVE Interfaces Inc.

Resource Discovery Tools
Open Source examples of discovery interfaces include
Blacklight
developed by University of Virginia
VuFind
developed by Villanova University
eXtensible Catalog
developed by University of
Rochester
Franklin
developed by the University
of Pennsylvania Libraries

Some Other Important Searching Tools
WorldCat connects to the collections and services of more
than 10,000 libraries worldwide
Online Union Catalogue of Indian Universities is unified
Online Library Catalogue of books, theses and journals
available in major university libraries in India

Online Questionnaires
There is a no. of free to use
online survey builder
available to collect data from
respondents in a quick and
easy way.
Libraries can provide links to
these survey builders on
their websites

Benefits of
Open
Access
There is trend of
information
being more
open. In recent
years, libraries
not only
disseminating
subscription
based e-
resources but
also open
access
resources
through their
websites
Traditional way of
Scholarly
Communication
CONCEPT
OF OPEN
ACCESS

Open Access Resources
9,199 Journals
6,401 searchable at
Article level
130 Countries
2,304,153 Articles

Online Citation
Tools for
Automatic
Bibliography
Citation Tools
There are a no. of online citation tools. Libraries can provide links to these tools on their
websites which will be useful for Researchers in citing resources

Bibliographic/Mapping/Assessing Tools
 Scopus
 Web of Science
 Journal Citation Reports (Impact Factor)
 Google Scholar (Publish or Perish)
 InCites
 SJR - SCImago Journal & Country Rank
 CWTS Journal Indicator
 SNIP Indicator
 Impact Factor and Immediacy Impact
 Relatedness Index
 Altmetrics Tools
 Indian Citation Index
 NAAS/ICAR Performance Evaluation System
 Ranking Tools – National and International
 Academic Performance Indicators (API)

Google Scholar Publish or Perish
Publish or Perish is a software tool that retrieves and analyzes
academic citations. It uses Google Scholar to obtain the raw
citations, then analyzes these and calculates a series
of citation metrics

Citation Index of CNR Rao using Google Scholar

h & g-index of Prof. CNR Rao through Publish
and Perish
h-index=127
g-index =221

Altmetric Tools to measure data collected from:
 Tweets
 Blog Mentions
 Facebook Posts
 Presentations
 News Articles
 Shared Citations
 Data Uploads, etc.

Altmetric Tools
 Altmetric.com
 ImpactStory
 PLoS Article Level Metrics
 Plum X
 ReaderMeter
 PaperCritic, etc.

 www.plagiarism-detect.com
 http://en.writecheck.com
 www.plagtracker.com
 www.duplichecker.com
 www.copyscape.com
Free Plagiarism Checkers…

Professional Competencies
 Managerial skills
 Communication skills
 Presentation Skills
 Customer Services Skills
 Commitment to Life-Long Learning
 Evaluation and Assessment Skills

Sources for Professional Competency
Development
 Acquiring formal qualifications
 Reading professional literature
 Tours and visits to well managed libraries
 Affiliation to professional bodies
 Attending professionals meetings. Conferences & Seminars
 Presenting papers in conferences and seminars
 Writing papers in periodicals and books
 Participation in specialist groups
 Personal interactions with expert fellow professionals
 Attending workplace programs, Induction Programs
 Attending staff training and development courses
 Undertaking research and development projects
 Web resources

National Digital Library (NDL), IIT Kharagpur

Want to make almost all eResources as
eReadable

Few Famous eBook Reading Apps
Digital Edition
For iOS & Android
Laptop, Desktops, MacBooks
For Blackberry & Windows
For iOS & Android

1. eResources are for use
2. Every reader his/her eResources
3. Every eResource, any eReader
4. Save the time of the eReader patron
5. The library is an evolving organism (Andy, W., 2010)
6. Every Reader his freedom (James R. Rettig)
(http://agnosticmaybe.wordpress.com/2010/08/18/five-laws-of-library-science-ebook-edition/ )
Interpretation of Five Laws of Library
Science in eReading environment

 Answer is Big Yes as the Libraries and Librarians are becoming more and more
important in the Digital Environment as well as with changed way
 Librarians have great opportunities and bright career prospects as long as they
improve their professional and technological competencies and grab them
 They need to have enthusiasm for life-long learning and new roles, will-power
(because nothing will come easily), assertiveness, creative thinking, self-confidence
and innovativeness
 If the Users can not come to the Library, let the Library reach to them as per their
convenience and the way they want
Is there a need of Libraries and Librarians
in this age?

 Apart from implementing and using emerging library services and products, Marketing
of your Library Resources, Services and Products is perhaps the most important for
increasing the usage and to justify the Return on Assets
 In digital environment, there is a Change in the Role of Libraries and Librarians and it is
inevitable for survival
 Librarians and Information Scientists are needed for packaging and repackaging of
information or for Knowledge Organization and Dissemination, for reference purpose,
to advise the users about the strategy to identify relevant electronic sources, etc.
 Digital libraries or Digital documents are not going to replace the physical existence of
libraries/documents completely
 Change is inevitable – are we to be architects or victims of its outcomes?
 A proper borrowing on how to act: “Think globally, act locally”
Summing Up

Transformation of library and information science: Resources, services and products

More Related Content

What's hot (20)

Similar to Transformation of library and information science: Resources, services and products (20)

More from Nabi Hasan (12)

Recently uploaded (20)

Transformation of library and information science: Resources, services and products