GLOBAL MATTERS ’10 September 2010
The User’s Experience
“ the experience  is  the product”
Tangible ababababababababababa ababababababababababb abababababababababbaa ababababababababababa ababababababababababa Ease of Use Meaning Performance Emotion Function Beauty Intangible   +
10 Principles of the User’s Experience The Experience Belongs to the User UX is Holistic Great User Experiences are Invisible UX is a Lifecycle Context is King Great Experience is about Control UX is Social Psychology is Primary UX is a Conversation Great Experiences are Simple
User Experience Design ababababababababababa ababababababababababb abababababababababbaa ababababababababababa ababababababababababa Choreographing the User ’ s Experience
product relationship process
relationship process product useful usable delightful
relationship product faster better cheaper process
product relationship process meaningful productive sustainable
“ it’s about user behavior”
“ the behavior you get is the behavior you designed for”
“ it’s not about the user”
 
Abababababababa Ababababababa   ababababababababababa ababababababababababb abababababababababbaa ababababababababababa ababababababababababa
 
 
 
 
 
 
 
 
 
 
 
 
UX Design Understanding the User Setting a Strategy Articulating a Vision Finding Systematic Solutions Defining a Framework Coordinating multiple disciplines into a coherent experience Designing System Behavior Ensuring Usefulness & Usability Delighting the User
Thanks! Ryan Nance @rtsnance

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