Using a range of management styles to lead a business.
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The document discusses various management styles, specifically focusing on leadership in the context of Enterprise Rent-A-Car, founded by Jack Taylor in 1957. It outlines four primary business objectives: customer satisfaction, fleet growth, employee development, and profitability, while exploring autocratic, democratic, and laissez-faire management styles. Each style influences decision-making and communication within the organization, determining how leaders interact with employees.
Using a range of management styles to lead a business.
- 1. Using a range of management styles to lead a business We are Md. Meraz Uddin Asaduzzaman Abul Hossain 1
- 2. We have studied ‘Enterprise’ Topics of our study…… Leadership & Management Management Style Autocratic Management Maslow’s hierarchy of needs Democratic Management Laissez-faire 2
- 3. About Enterprise Industry Car Rental Founded 1957 Founder Jack Taylor Headquarters Clayton, Missouri, United States No. of Employees 83,000, 40 countries 3
- 4. About Enterprise… It all started with seven cars and a hunch One man’s vision is how the Enterprise story begins. Back in 1957, a decorated WWII Hellcat pilot returned home after serving over the skies of the South Pacific. This man, a true innovator named Jack Taylor, had a steadfast dedication to his country, his family and the dream of starting a business. Utilizing lessons learned in the Navy—including the value of hard work, team spirit and simply doing the right thing—Jack embraced the novel concept of leasing automobiles, with a fleet of seven cars. 4
- 5. Enterprise’s business objectives ‘Take care of your customers and employees first and profits will follow.’ Jack Taylor The four objectives customer satisfaction fleet growth employee development profitability. 5
- 6. Leadership & Management Leadership Leadership is directing and inspiring people to achieve the goals of the organization. A leader influences others in meetings or when making decisions. Management Management involves control and organization to get something done. Managers….. plan and organize people and resources set and monitor budgets control operations or services 6
- 7. Management Styles Management styles are patterns of behavior adopted when carrying out a leadership role, like making decisions. These styles influence how leaders communicate with employees. These are… Autocratic Democratic Laissez-faire 7
- 8. Autocratic Style An autocratic style of leadership is a leader makes a decision alone. The leader conveys the decision to staff and they have to work within the scope of that decision. Subordinates knows only What and How to do. 8
- 9. Autocratic Style Suits An autocratic style can be referred to meet any unconditional need of an organization. For example To ensure the core value(s) or objective(s) of an organization are met. To meet legal requirements. To confirm Health and Safety issues. To control a rattle among subordinates. 9
- 10. Democratic Style In democratic style of decision making, everyone has the opportunity to contribute ideas to the decision. There are two types of democratic decision-making: 1. persuasive democratic management – here the leader makes the decision first and then persuades employees that he or she has made the right decision 2. consultative democratic management – this involves the group contributing to the decision making process, with the leader making the final decision. 10
- 11. Maslow’s Hierarchy of Need11
- 12. Democratic style as a motivator Enables employees to have ownership. improves their sense of worth and self esteem. helps them to use creative skills & motivate to perform better. 12
- 13. Laissez-faire Derived from the French meaning ‘leave alone’. Employees carry out activities freely within broad limits. Individuals are able to behave independently and make their own decisions, rather than coming together on an agreed course of action. 13