This document discusses the problems faced by virtual teams and proposes a diagnostic tool to measure and improve virtual engagement. Some key points:
- 40% of virtual teams are underperforming and 1 in 3 executives say they are poorly managed
- 56% of poorly managed virtual teams experience misunderstandings due to cultural/language differences
- A diagnostic tool is proposed to measure engagement, efficiency, interpersonal relationships on teams, and address issues from diversity
- The tool would analyze relationships between team members and their work/organization