Virtual team work
- 1. Prepared by: Rubina Naz M.Phil.(continuous)
- 2. Definition of team: A group of people who come together to achieve or satisfy a common purpose. May be short- (hours or days) or long-term (weeks, months or years!) May be large (200+) or small (2) 2
- 3. How to Build a Productive Team Have clear mission/purpose. Set specific performance goals. Compose the right team size and mix. Have an agreed-upon structure appropriate to the task. Delegate the authority to make the decisions needed, given their mission. Provide access to or control of the resources needed to complete their mission. Offer a mix of group and individual rewards. Foster longevity and stability of membership. May 9, 2006 LIS580- Spring 2006 3 G.Dessler, 2003
- 4. Factors Important for Effective Team Consistency Team members should all be treated in a comparable way without favourites or discrimination. Respect Different team members have different skills and these differences should be respected. Inclusion Involve all team members and make sure that people’s views are considered. Honesty You should always be honest about what is going well and what is going badly in a project.
- 5. Definition of virtual team A virtual team is a group of people that relies primarily or exclusively on electronic forms of communication to work together in accomplishing its goals. Groups of geographically, organizationally and/or time dispersed workers brought together by information and telecommunication technologies to accomplish one or more organizational tasks 5
- 6. Virtual teams More than 60% of employees in professions are members of a virtual team Information technologies and knowledge-based work make virtual teams possible and globalization make them necessary
- 7. Similar terms for virtual Other terms used instead of virtual are: Cyberspace Dispersed Long-distance Distributed Online 7
- 8. Team work with collaboration: Collaboration and teamwork is the ability to work cooperatively with others and create group synergy in pursuing collective goals.
- 9. Virtual Teamwork Formula 10 percent technology And 90 percent people = 100 % success 9
- 10. 10 Traditional face-to- face meeting environment with or without technology Team members communicate asynchronously using technology Team members communicate asynchronously using technology Participants join scheduled synchronous meetings with help of technology Modes of Working with Groups Same Time Different Time Same Place Different Place Source: Boundaryless Facilitation: Leveraging the Strengths of Face-to Face and Groupware Tools to Maximize Group Process, Metasystems Design Group and Catalyst Consulting Team.
- 11. 11 Blackboard Flip charts Overheads PPT slides Electronic whiteboard Bulletin board Web pages Shared folders Memos Displays Same Place Different Place Telephone conferences Video conferences Online chat Instant message Fax E-bulletin boards Voice mail Email Web pages Listserve Pagers Fax Sample Communications Technologies Same Time Different Time
- 12. Virtual teams Effectiveness characteristics 1. Focus on the international environment 2. Common mission, responsibility, sense of ownership 3. Open culture, trust, authenticity 4. Mechanisms for early conflict resolution 5. Effective function (meeting deadlines etc.) and communication systems and procedures 6. Virtual distance reduction - “Together we can” culture
- 13. 10 basic principles for leading virtual teams 1. Get the team together physically early-on 2. Clarify tasks and processes, not just goals and roles 3. Commit to a communication charter 4. Leverage the best communication technologies 5. Build a team with rhythm 6. Agree on a shared language 7. Create a “virtual water cooler” 8. Clarify and track commitments 9. Foster shared leadership 10. Don’t forget the 1:1s
- 14. Virtual Team Inputs 14 INPUT Mission/goals Resources Calendar for action Team directory
- 15. Virtual Teams Inputs con’t 15 INPUT Virtual team charter Process leadership Workflow plan
- 16. Virtual Team Transformation 16 TRANSFORMATION What and when work gets done How work gets done Adjustments in-process
- 17. Virtual Team Outputs 17 Purpose/results achieved New product/service Process improvement Process learnings Successful team Personal growth & team-player spirit OUTCOMES
- 18. Virtual Team Tools: • Face to Face Session • Audio Conference Calls • Email • Internet and desktop computer tools • Collaboration Software • Web Based Collaboration applications
- 19. Face-to-face sessions Preferred means for teams to build trust and relationships with each other. Set up systems for teamwork Make decisions 19
- 20. Audio Conference Calls Telephone—mah-h-velous! for people to get to know each other Share information Brainstorm Make decisions 20
- 21. Email It is the communication tool you love to hate but cannot live without these days. Cost-effective Easy to use One to many 21
- 22. Intranet and Desktop Computer Tools Intranet websites Windows Collaborative calendars 22
- 23. Collaborative Software Lotus Notes—scheduling, electronic messaging, document and data sharing Easy to use Asynchronous/synchronous 23
- 24. Web-based Collaboration Applications E groups-Yahoo Can set up directory of team member contact/profile information Can set up multiple topics or threads for discussion Great for organizing and retrieving past work My Place 24
- 25. Virtual teams Advantages Disadvantages More productive Have no timetable Work on a 24hour basis (global virtual teams) Less costly Travel expenses Labor costs Outsourcing Poor communication (e.g. non verbal) Building cohesion and trust Team leadership (virtual manager) Responsible members
- 26. The End……….