HOW NETWORK OPERATORS
CAN MONETIZE THE DISRUPTION
Moderator: Erik K. Linask,
Group Editorial Director, TMCnet
Greg Collins,
Founder and Principal Analyst,
Exact Ventures
Ken Workun,
Director of Solutions Marketing,
GENBAND
Dr. Natasha Tamaskar,
Vice President, Global Strategic Solutions,
GENBAND
© Exact Ventures, Inc
www.exactventures.com
1
Greg Collins
Founder & Principal Analyst
Exact Ventures
Twitter: @exactventures
greg@exactventures.com
www.exactventures.com
WebRTC Introduction
© Exact Ventures, Inc
www.exactventures.com
3
• Standard real-time voice and video functionality,
embedded in Internet browsers will cause a ‘gradual
disruption’ in operator business models
• Opening real-time voice and video communications to
massive, entrepreneurial web community will create
business models (and competition) unknown today
• Risks and Uncertainties
 Standardization and fragmentation
 Mobile timeline and battery life
 Over-hyping
WebRTC Browser Installed Base
© Exact Ventures, Inc
www.exactventures.com
4
0
2
4
6
EnabledBrowsersinBillions
Fixed
(Desktop/Laptop)
Mobile
(Smartphone/Tablet)
Operator Business Models
© Exact Ventures, Inc
www.exactventures.com
5
• WebRTC will hasten decline in traditional voice and
video services
• Operators will need to focus on advanced telecom
services leveraging WebRTC
 Signaling (IMS, etc.) and service creation
• Integration and Enablement Services
 Vertical markets
 Call Centers and Contact Centers
 Customer Support Applications
Leverage Subscriber Identity
© Exact Ventures, Inc
www.exactventures.com
6
• Operators will have opportunity to leverage their
relationship with their subscribers to browser-based
communications
• Consumer and business identities (phone numbers,
email addresses, etc.) can be associated with
WebRTC-based OTT-like services
• Potential interoperability between “Walled gardens”
 Skype, WhatsApp, Facetime, LinkedIn, Facebook,
Twitter, Google+, etc.
Competing Ecosystems
Drive Need for Interoperability
© Exact Ventures, Inc
www.exactventures.com
7
• Google
Chrome, Google Talk, Google+, YouTube, Android
• Microsoft
Internet Explorer, Skype, Lync, Windows 8, Yammer, Xbox
• Apple
Safari, Facetime , iMessage, iOS, AppleTV
• Telco/Wireless
AT&T, Comcast, Verizon, Vodafone, NTT, etc.
• Over-the-top (OTT)
Facebook, Twitter, LinkedIn, Netflix, etc.
WebRTC Gateways
© Exact Ventures, Inc
www.exactventures.com
8
• Provide signaling, protocol translation, and transcoding
services for WebRTC-based sessions
• Important for operators today to prepare their networks
(and business models) for WebRTC
• Market for WebRTC Gateways (revenues) will begin in
2014-15 and then hit an inflection point after ~1-2 years
as business models mature and wireless traffic and
sessions begin to ramp
WebRTC Gateway
Forecast Comparison
© Exact Ventures, Inc
www.exactventures.com
9
CumulativeRevenuein$Billions
Session Border
Controller
WebRTC
Gateways
WebRTC Gateway Forecast Report
Coming Soon!
www.exactventures.com
WebRTC and the
Network Operator
Ken Workun,
Director of Solutions Marketing,
GENBAND
1212
WebRTC and the Network Operator
FRIEND? OR FOE?
1313
Video
Streaming
Messaging
Bringing Real Time Communications to the Web
OS Specific Applications Embedded directly onto web pages
1414
“Webification” of the Operator Network
Voice, Video, IM
and Presence
Standalone Clients
1515
Out of Region
Mobile-only augmentation
“One Number”
Craigslist
Personals
Extending the Service Reach
1616
Reduces Friction
• Time to Market
• Capital Expense
• Operational Expense
• Portal Stickiness
•No clients
•No plug-ins
•BYOD
•Upgrade-free
1717
Empowers the subscribers to more
meaningfully connect
 Emphasis on Usability
 Long tail services
 Vertical Market Solutions
A New Storefront
 Limited Ability to Sell Additional Services
 Doesn’t Understand Your Needs
 Your Friends Aren’t There
1818
The result …
Immersive, Immediate, Easy
1919
 Connecting the Conversation
• Identity, security, persona
 What You Are Doing
• Gaming, shopping, browsing
 What Are Your Goals?
• Need a taxi
• Need product support
• Selling a bike, buying a car
Selling Value
Direct Revenue
Monetizing Information
Indirect Revenue
 Moving Call Origination /
Termination onto the Web
• Unlocks new analytics
• Tracking advertising success
 Dunbar’s Number
The Telephone Network is the world’s largest
social network … it just needs to be better at itfacebook
Expands Subscriber Base, Increases ARPU
2020
The Caveat … Web is Different Than Telecom
 Speed of Change is embraced over stability
 HTML5 enables “long tail” services that can be tested, tweaked and re-launched
within days/weeks – not months/years
 Facebook – New code changes are pushed regularly
 Products, Applications, Interfaces, Deployments – all must react RAPIDLY
API Change
Bug Fix
Release History
Think Big, Start Small, Move Fast
Technology
Considerations
Dr. Natasha Tamaskar,
Vice President,
Global Strategic Solutions,
GENBAND
2222
WebRTC Media “Normal” Media
Codecs
Security
NAT
Transport RTP
Data
WebRTC Objectives Different than Telecom Standards;
Aim – Telco Grade Experiences at a Low Transport Cost
2323
WebRTC Gateway
Signaling Interworking Transcoding Security and NAT Traversal
Addressing, Identity and Federation HTML5 / WebRTC Clients
Vertical AppsBilling and Analytics
WebTelecom
H.264
Web RTC
Gateway
2424
Media Consideration - Transcoding
Telecom
Architecture must support Scale, Flexibility,
Deployment Options, Speed of Deployment
Web
Transcoding
2525
A Transcoding Application
H.264
Web RTC
Gateway
Enterprise or Carrier
Video Conferencing Web End Point
VP8H.264
Extending Carrier or Enterprise Videoconferencing to the Web
2626
SIP or REST Methodology?
H.264
Web RTC
Gateway
SIP?
REST?
WebRTC - Application First and Communication Second
2727
SPiDR WebRTC Gateway
IMS / NGN / VoIP
Network
RESTAPIS
SIP
To the Service Provider Network:
Looks like a traditional SIP Client
To the End User:
Viewed like a communication
services web page
To the Application Developer:
Provides open web APIs for embedding
communications into their solutions
SPiDR Unlocks New Business Opportunities
Internet
Telecom Web
2828
Conclusion
Web RTC
Gateway
Sooner and Bigger
Exploit the Phone
Number, huge
opportunity
Compete in new markets
with compelling,
profitable services
WebRTC
Service
Providers
Business &
Enterprise
Reduced investment,
simplified business
processes
OpEx & CapEx
Thank You!
If you would like more
information, please contact
us at:
Greg Collins
(M) +1 650 483 6626
greg@exactventures.com
Ken Workun
(M) +1 613 799 3979
ken.workun@genband.com
Natasha Tamaskar
(M) +1 978-697-9525
Natasha.Tamaskar@genband.com

Webrtc Technology overview and Business Opportunity

  • 1.
    HOW NETWORK OPERATORS CANMONETIZE THE DISRUPTION Moderator: Erik K. Linask, Group Editorial Director, TMCnet Greg Collins, Founder and Principal Analyst, Exact Ventures Ken Workun, Director of Solutions Marketing, GENBAND Dr. Natasha Tamaskar, Vice President, Global Strategic Solutions, GENBAND © Exact Ventures, Inc www.exactventures.com 1
  • 2.
    Greg Collins Founder &Principal Analyst Exact Ventures Twitter: @exactventures [email protected] www.exactventures.com
  • 3.
    WebRTC Introduction © ExactVentures, Inc www.exactventures.com 3 • Standard real-time voice and video functionality, embedded in Internet browsers will cause a ‘gradual disruption’ in operator business models • Opening real-time voice and video communications to massive, entrepreneurial web community will create business models (and competition) unknown today • Risks and Uncertainties  Standardization and fragmentation  Mobile timeline and battery life  Over-hyping
  • 4.
    WebRTC Browser InstalledBase © Exact Ventures, Inc www.exactventures.com 4 0 2 4 6 EnabledBrowsersinBillions Fixed (Desktop/Laptop) Mobile (Smartphone/Tablet)
  • 5.
    Operator Business Models ©Exact Ventures, Inc www.exactventures.com 5 • WebRTC will hasten decline in traditional voice and video services • Operators will need to focus on advanced telecom services leveraging WebRTC  Signaling (IMS, etc.) and service creation • Integration and Enablement Services  Vertical markets  Call Centers and Contact Centers  Customer Support Applications
  • 6.
    Leverage Subscriber Identity ©Exact Ventures, Inc www.exactventures.com 6 • Operators will have opportunity to leverage their relationship with their subscribers to browser-based communications • Consumer and business identities (phone numbers, email addresses, etc.) can be associated with WebRTC-based OTT-like services • Potential interoperability between “Walled gardens”  Skype, WhatsApp, Facetime, LinkedIn, Facebook, Twitter, Google+, etc.
  • 7.
    Competing Ecosystems Drive Needfor Interoperability © Exact Ventures, Inc www.exactventures.com 7 • Google Chrome, Google Talk, Google+, YouTube, Android • Microsoft Internet Explorer, Skype, Lync, Windows 8, Yammer, Xbox • Apple Safari, Facetime , iMessage, iOS, AppleTV • Telco/Wireless AT&T, Comcast, Verizon, Vodafone, NTT, etc. • Over-the-top (OTT) Facebook, Twitter, LinkedIn, Netflix, etc.
  • 8.
    WebRTC Gateways © ExactVentures, Inc www.exactventures.com 8 • Provide signaling, protocol translation, and transcoding services for WebRTC-based sessions • Important for operators today to prepare their networks (and business models) for WebRTC • Market for WebRTC Gateways (revenues) will begin in 2014-15 and then hit an inflection point after ~1-2 years as business models mature and wireless traffic and sessions begin to ramp
  • 9.
    WebRTC Gateway Forecast Comparison ©Exact Ventures, Inc www.exactventures.com 9 CumulativeRevenuein$Billions Session Border Controller WebRTC Gateways
  • 10.
    WebRTC Gateway ForecastReport Coming Soon! www.exactventures.com
  • 11.
    WebRTC and the NetworkOperator Ken Workun, Director of Solutions Marketing, GENBAND
  • 12.
    1212 WebRTC and theNetwork Operator FRIEND? OR FOE?
  • 13.
    1313 Video Streaming Messaging Bringing Real TimeCommunications to the Web OS Specific Applications Embedded directly onto web pages
  • 14.
    1414 “Webification” of theOperator Network Voice, Video, IM and Presence Standalone Clients
  • 15.
    1515 Out of Region Mobile-onlyaugmentation “One Number” Craigslist Personals Extending the Service Reach
  • 16.
    1616 Reduces Friction • Timeto Market • Capital Expense • Operational Expense • Portal Stickiness •No clients •No plug-ins •BYOD •Upgrade-free
  • 17.
    1717 Empowers the subscribersto more meaningfully connect  Emphasis on Usability  Long tail services  Vertical Market Solutions A New Storefront  Limited Ability to Sell Additional Services  Doesn’t Understand Your Needs  Your Friends Aren’t There
  • 18.
  • 19.
    1919  Connecting theConversation • Identity, security, persona  What You Are Doing • Gaming, shopping, browsing  What Are Your Goals? • Need a taxi • Need product support • Selling a bike, buying a car Selling Value Direct Revenue Monetizing Information Indirect Revenue  Moving Call Origination / Termination onto the Web • Unlocks new analytics • Tracking advertising success  Dunbar’s Number The Telephone Network is the world’s largest social network … it just needs to be better at itfacebook Expands Subscriber Base, Increases ARPU
  • 20.
    2020 The Caveat …Web is Different Than Telecom  Speed of Change is embraced over stability  HTML5 enables “long tail” services that can be tested, tweaked and re-launched within days/weeks – not months/years  Facebook – New code changes are pushed regularly  Products, Applications, Interfaces, Deployments – all must react RAPIDLY API Change Bug Fix Release History Think Big, Start Small, Move Fast
  • 21.
    Technology Considerations Dr. Natasha Tamaskar, VicePresident, Global Strategic Solutions, GENBAND
  • 22.
    2222 WebRTC Media “Normal”Media Codecs Security NAT Transport RTP Data WebRTC Objectives Different than Telecom Standards; Aim – Telco Grade Experiences at a Low Transport Cost
  • 23.
    2323 WebRTC Gateway Signaling InterworkingTranscoding Security and NAT Traversal Addressing, Identity and Federation HTML5 / WebRTC Clients Vertical AppsBilling and Analytics WebTelecom H.264 Web RTC Gateway
  • 24.
    2424 Media Consideration -Transcoding Telecom Architecture must support Scale, Flexibility, Deployment Options, Speed of Deployment Web Transcoding
  • 25.
    2525 A Transcoding Application H.264 WebRTC Gateway Enterprise or Carrier Video Conferencing Web End Point VP8H.264 Extending Carrier or Enterprise Videoconferencing to the Web
  • 26.
    2626 SIP or RESTMethodology? H.264 Web RTC Gateway SIP? REST? WebRTC - Application First and Communication Second
  • 27.
    2727 SPiDR WebRTC Gateway IMS/ NGN / VoIP Network RESTAPIS SIP To the Service Provider Network: Looks like a traditional SIP Client To the End User: Viewed like a communication services web page To the Application Developer: Provides open web APIs for embedding communications into their solutions SPiDR Unlocks New Business Opportunities Internet Telecom Web
  • 28.
    2828 Conclusion Web RTC Gateway Sooner andBigger Exploit the Phone Number, huge opportunity Compete in new markets with compelling, profitable services WebRTC Service Providers Business & Enterprise Reduced investment, simplified business processes OpEx & CapEx
  • 29.
    Thank You! If youwould like more information, please contact us at: Greg Collins (M) +1 650 483 6626 [email protected] Ken Workun (M) +1 613 799 3979 [email protected] Natasha Tamaskar (M) +1 978-697-9525 [email protected]