Why Are Implementation Projects Failing To Go Live
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This document discusses implementation services and the challenges of taking clients live. It identifies three key reasons for challenges: lack of standardized processes, lack of project management tools and methodologies, and lack of best practices. It advises project managers to be assertive in an strategic way by communicating honestly and timely, even with unfavorable messages. Project managers should develop different levels of assertiveness based on project complexity and build relationships with client teams.
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Why Are Implementation Projects Failing To Go Live
- 2. Implementation Services A commonbusiness practice among managed services providers. Created to:
- 3. The Deployment Processis Standardized but… Processes Project Tools Managers Use Technique's PM Methodologies Best Practices
- 4. Implementation Service’s Biggest Challengefor Taking Clients Live…
- 5. Why is thisa problem? There are three possible key reasons.
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- 12. As Project Managers ourjob is to lead or guide the client and to do so means you must be assertive.
- 13. Assertiveness is a crucialfactor in a leader's ability to achieve results.
- 14. It demonstrates your aptitude to actively pursue and speak out for the responsibilities you are tasked with and interests you represent.
- 15. What is thebest approach to assertiveness as it relates to implementation projects?
- 16. Be strategic inyour approach.
- 17. Communicate Overcome Apprehensiveness Clients appreciate timely and honest information, even when the message maybe perceived as unfavorable. Communicate Honestly
- 18. Diversify Develop several levels of assertiveness that can be applied based upon the context of the project. For example: On simple product implementations being more assertive will give you the ability to drive the client with little to no delays and achieve on-time results. For more complex and lengthier projects a moderately assertive approach might be more appropriate to allow for the development of a good client relationship and productive collaboration, while keeping the project on point.
- 19. Get Acquainted Tip thescales in your favor. Become more familiar with each member of the clients team.
- 20. Get Acquainted Use the Stakeholder Matrix Identify an ally and work towards building a strong alliance. When you need to be more assertive you can engage the support of someone on the client’s team who can help influence their team members and help prevent negative consequences.