Wise Men TIBCO Infrastructure Services
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This document outlines various TIBCO infrastructure services provided by Wise Men Solutions, including installation and configuration of TIBCO products, monitoring services using Hawk, an automated deployment framework, managed services for TIBCO infrastructure, and disaster recovery strategies and testing. Key services covered are installation of TIBCO products, applying latest patches, high availability configuration, Hawk monitoring rule configuration, integration with monitoring and ticketing tools, an automated deployment framework to standardize promotions, TIBCO infrastructure management and support, and disaster recovery strategy implementation and testing.
Wise Men TIBCO Infrastructure Services
- 1. Wise Men Solutions TIBCO Infrastructure Services Installation and Configuration 99 Installation and configuration of following TIBCO products standalone or on AMX platform where applicable • B2B – MFT and BusinessConnect including all protocols • BusinessWorks • EMS • Various Adapters • BusinessEvents including ActiveSpaces • MDM • Spotfire • BPM • TIBCO PSG’s CLE framework 99 Latest minor release and patches applied as necessary 99 Support all operating systems as supported by TIBCO 99 High availability configuration Monitoring 99 Installation and configuration of Hawk 99 Hawk rule bases for all environments 99 Configuring startup and stopping scripts of all TIBCO products 99 EMS queue depth monitoring 99 Monitoring of dependent custom applications using AMI based micro-agents 99 Installation and Configuration of TIBCO PSG’s Hawk Accelerator Kit 99 Integration with other monitoring tools such as Openview 99 Integration with ticketing tools such as Remedy Wise Men ADF – Automated Deployment Framework 99 Wise Men has a Automated Deployment Framework which can implemented in a short time frame to help automate deployment and promotion process for TIBCO projects. • Saves a lot of time for customer instead of building such framework from ground up • Supports version control repository • Drastically improves develop-debug-deploy cycles • Eliminates human errors for deployments • Helps standardize deployment and promotion process © Wise Men. All Rights Reserved.
- 2. Managed Services 99 TIBCO infrastructure management • Monitor TIBCO infrastructure using Hawk rules and integration with other monitoring tools such as Openview • Proactive L1, L2 and L3 support for TIBCO Infrastructure • TIBCO product installation, upgrades and patches • Work with TIBCO support for any product issues • Advisory role to clients regarding available security updates, available product upgrades and patches • Flexible Support model • On-demand support • Day-time support • 24 x 7 support 99 TIBCO Infrastructure Assessment Disaster Recovery 99 Disaster Recovery Strategy, implementation and testing of TIBCO based environments 99 Disaster Recovery Readiness Assessment www.wisemen.com [email protected] | +1 281-953-4500 © Wise Men. All Rights Reserved.