Working with customers and suppliers
Download as PPTX, PDF0 likes153 views
IBM Connections and Connections Engagement Center allow companies to create tailored digital workplaces for customers, suppliers, and employees that contain rich interactive content like editable graphs and files, while keeping all parties updated on discussion topics and issues. It provides a way to securely share profiles, files, and learning pathways with external partners through an extranet portal that puts a company's best face forward and makes subject matter experts available to customers.
Working with customers and suppliers
- 1. Working with Customers, Employees and Suppliers With IBM Connections and IBM Connections Engagement Center
- 2. Tailored experience for customers, suppliers and staff – each see what is appropriate to them.
- 3. Embeddable content, like editable graphs, files, profiles and other content make the experience rich and interactive.
- 4. Keep up to date with discussion topics, current issues and risks to be resolved. People are at the heart of the system. You can find their information, files, interactions, reporting chain and so much more from the Profile.
- 5. It’s easy to build customized learning pathways in the Connections community. Handle customer questions in a professional and responsive way, by making your best people available in the extranet.
- 6. Put your company’s best face forward when working with those outside the organization. IBM Connections and Connections Engagement Center gives you potent controls to add dynamic and personalized content to a supplier portal, customer extranet or any other external site you need.
- 7. Key Points IBM Connections can provide you with a customizable Externally-accessible Digital Workplace which Contains rich and dynamic content Closely integrates collaborative components in Connections. Provides a secure and customizable face for your company.